Amadeus Customer Profile

Let’s create one traveler profile:

1- Access profile mode:

PM
2- Enter all the information:
NM1ELKHADER/JAMALMR
AP AMM Amadeus travel agency 5685454
APE - jamal.elkhader@amadeus.com
APM – 00962777612203
Ticket Arrangement TKOK
SRDOCSYYHK1-P-JO-M12345-JOR-DDMMMYY-M/F-DDMMMYY-FAMILY NAME-FIRST NAME
SR VGML
ST/W
FFNRJ-123456
RIR HAVE A GOOD TRIP

3- Save and exit from profile mode:

PEE

Let’s transfer information from traveler profile to PNR:

1- Sell the flights

 2- Display traveler profile:

PDN/-ELKHADER

3- Transfer the information:

PT* All profile information in the PNR

Save the PNR with ER

Let’s create traveler profile from a PNR:

1- Retrieve the PNR

RT/ASAL
2- Create profile from PNR
PC/-1
3- Save the profile and exit profile mode
PEE
 Customer Profile Entries
Profile mode:
PM Access profile mode
PME Exit profile mode
PI Profile ignore
PE Save profile
PER Save profile and retrieve
PEE Save profile and exit profile mode

Creating a profile:
NM1MOHD/ALI MR Create traveler profile
PCN/WORLD BANK Create company profile
PC/BMW GROUP Create company profile from a PNR
PC/-1 Create traveler profile from PNR

Contact Information:
AP AMM – ABC Travel Agency
APAMM 7654422 – H – HOME
APAMM 7654455 – B - BUSINESS

Special Request:
SR VGML Meal request (VGML: vegetarian meal)
ST/W Seat request (W: Window seat)
FFNRJ-123456 Frequent flyer card

PNR Notes:
RC FARE IS 300DHS confidential remarks
RIR HAVE A GOOD TRIP itinerary remarks

Profile Notes:
PN Access profile notes mode
Insert your notes between asterisks and press enter to save:

D before the note then enter to delete it

PNE Exit profile notes mode

Display Customer Profile:
PDN/-ELKHADER Display a traveler profile
PDN/BMW CORP Display a company profile
PDR/XXXXX Display by record locator
PLT Display a list of traveler profiles
PLC Display a list of company profiles
PDN/RJ-1234 Display a profile by frequent flyer number
PDN/BMW CORP-MOHD Display by company and name
PD Redisplay open profile
PD2 Display a profile from the list
PDL Redisplay the list

Profile Transfer to PNR:

PT Create PNR transferring all the automatic PNR elements
PT* Create PNR transferring all PNR elements
PTX2 Create PNR transferring all PNR elements except specific line
PT1, 3, 5-7 Create PNR transferring an individual and a range of element numbers
PF Transfers all frequent flyer numbers from the customers profile to a
modified PNR modified PNR

Modifying a Profile:
Access profile mode with PM and display a profile:
XE4 Cancel an individual element
8/19JUL2003 Change the date in follow-up element
3/AMM 134444-H Modify an individual element
PEE Save the changes and exit profile mode
PH Display profile history for a profile
PD Redisplay the profile
PHT Display profile history for traveler profile
PHC Display profile history for company profile

Deactivating a profile:
Access profile mode with PM and display a profile:
PX Deactivate a displayed traveler or company profile
PEE Save the changes and exit profile mode

Reactivating a profile:
PLX Display the deactivated profile list
PD3 Display a profile from the list
PR Reactivate a display traveler or company
PEE Save and exit profile mode

Profile Print:
WRA/PDN/-ELKHADER Print a traveler profile
WRA/PDN/BMW CO Print a company profile
WRA/PLT Print a list of traveler
WRA/PLC Print a list of company
WRA/PLF Print a follow-up list