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BY CLARA WAJNGURT
IL USTRATIONBY ORISZAYTSEV/iSTOCK
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Imagine the following scenarios: • A faculty member believes that she is a target of
bias or discrimination in the department. She feels
• A unit director submits work to a vice president
who makes comments that discredit or devalue the
that her professional status is threatened through
isolation and obstruction.
work of the director. The vice president criticizes
the director, shows a lack of patience, and fails to Bullying is an escalating process in which the
demonstrate, in a sensitive, professional manner, person who is bullied is in an inferior position. Bully
how to proceed. ing in the workplace is an act of aggression, and it is
• A committee is asked to review the state of depart associated with high stress levels and lack of collegial
mental assessment, but the department chair ity. The bullying employer demeans, humiliates, and
declines to share significant information with the intimidates employees as individuals.
committee and comes to a committee meeting where In severe situations, workplace bullying triggers
he denigrates a member for lack of knowledge. health problems for the bullied employee. Accord
• A faculty member is given an unreasonable teach ing to legal expert Sarah Morris, 37 percent of
ing schedule. He is e-mailed his teaching schedule adult Americans are affected by workplace bullying;
with a note emphasizing that the schedule is not many victims stay in their jobs even though they feel
open to discussion. tormented.
• The registrar asks the associate registrar not only Employers, including colleges and universities,
to compile student registration figures for each need to consider strategies for training employees in
academic department but also to write the enroll problem solving, consensus building, negotiation, and
ment management section of the accreditation mediation. This kind of training promotes skills that
report. If the assignment is not completed by next could defuse tensions and reduce bullying behaviors.,
week, the associate registrar is told, he will suffer
disciplinary action. HARMFUL CONSEQUENCES
• The director of grants carefully monitors the It is in the best interest of college and university le
professional schedule of the coordinator of grants, ers to promote ethical conduct and a collegial work
imposing restrictive work rules. environment. Bullied workers, be they faculty mem
• A faculty member in the professorial ranks makes bers, academic professionals, or administrators, can
cruel, insulting comments in public about an unten experience serious psychological and physiological
ured faculty member's psychological problems. problems, from insomnia and depression to cardiov
• In the performance review of a faculty member cular disease and impaired memory.
who is up for promotion, the department chair Reducing workplace bullying is cost-effective,
undermines the faculty member's professional resulting in happier, more passionate employees. Aft
standing, does not identify reasonable means of all, people don't work well in high-anxiety situation
improvement, and ignores the faculty member's Employers experience reduced productivity when
contributions to the department. employees are bullied. Employees who are bullied ar
less motivated at work and may go to great lengths
to avoid unpleasant situations, calling in sick more
IS BULLYING A PROBLEM ON YOUR CAMPUS? often and even leaving their jobs. Employers may a
become liable for legal costs resulting from the mi
The following behaviors may constitute workplace
treatment of employees.
bullying:
• verbal abuse
FIGHTING WORKPLACE BULLYING
• nonverbal conduct that is threatening, humiliating,
Forty-eight states have passed laws requiring school
or intimidating
districts to take specific actions to prevent bullying,
• interference in work or sabotage that prevents
and some states are trying to introduce legislation on
work from getting done
• false accusations of mistakes workplace bullying.
Comprehensive antibullying laws could protect
• hostile glares
employees and provide incentives for employers to
• yelling or shouting
• "exclusion" of individuals respond to bullying. Provisions of one proposed law,
New York's Healthy Workplace Bill, include com
• use of put-downs or insults
pensation for targets of workplace bullying who can
• unreasonably heavy work demands
demonstrate physical or psychological harm; at the
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SYMPTOMS OF BULLYING
same time, the law would shield from liability employ Victims of bullying may suffer from the following
ers who engage in preventive actions. The Healthy psychological, physical, and behavioral problems:
Workplace Bill would force employers to pay serious • severe stress or anxiety
attention to complaints from employees. Such a bill • panic attacks
would make a difference for those individuals who have • sleep disturbance
witnessed or experienced workplace bullying. • concentration difficulties
Most American colleges and universities have a • tendency to make mistakes and have
workplace code of conduct that deals with harass accidents
ment, but few have codes of conduct that deal with • loss of control
workplace bullying. Colleges and universities are • depression
presumably guided by mission and goals statements, • elevated blood pressure and risk of
but chilly working climates often belie these lofty cardiovascular disease
pronouncements. • reduced resistance to infection
program in which administrative and academic depart • obsessive dwelling on the aggressor
ments are trained to recognize workplace bullying. In • feeling of being emotionally drained
addition to educating faculty and staff on harassment
policies, institutions can offer workshops on antibully be considered during performance evaluations, and
ing behavior. An objective mediator or someone who employees need to be made aware when another's
specializes in conflict resolution can also be helpful, behavior is inappropriate.
since people who are being bullied often cannot con By educating faculty and staff members on campus
front the bullies themselves. Grievances over alleged policies through ongoing workshops and by provid
bullying behavior must be taken seriously. ing an objective mediator, colleges and universities can
An effective policy should help employees under begin to tackle workplace bullying, allowing faculty
stand what steps to take in response to inappropriate and staff to focus on producing students who are pre
behavior at work and what behavior is expected of pared for the world. ■
employees. It should also describe the steps for filing
a complaint and provide for the involvement of a
third party well versed in aggression, control, conflict, www.aaup.org/academe
and resolution to support the victim. Employees need Visit Academe online for a supplemental web-only
to be encouraged to speak up when they encounter article on campus bullying.
inappropriate behavior. Behavior expectations can
IL USTRATIONBY ORISZAVTSEV/iSTOCK
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