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Recording Sheet for Oral Questioning

Candidate’s Name:
Occupation Hardware and Network Servicing L_ lV
Unit of Competency:
Satisfactory
Oral/interview questions response
Yes No
Q1. You have 5 buildings in your organization each can hold around 22  
employees, which type of internet infrastructure you prefer best for this
organization? Support your answer by the advantages it can provide rather
than the others.
Q2. Assume you are working as leader of Hardware and network technician and  
you are facing a communication problem or disagreement with the team,
what will be the consequences or the side effects?
Q3. What are the steps to be seen to migrate from the existing technology to  
new technology?
Q4. What procedures do you follow to provide training for a new stuff on how to  
use the Network infrastructure of your organization?
Q5. You are one of the IT stuff of your organization and you are ordered to  
formulate the maintenance strategy of your organization. How do you
approach?
Q6.How could you distinguish DNS problem from Network problem?  

Q7.Abisinia international bank has 120 client computes in the head office with  
window 2000 operating system. The whole computer connected a
centralized server. The company wants to upgrade window 2000 to
windows XP. As a network administrator what you suggest. (Assume to
minimize cost, time and labour.)
The candidate’s underpinning knowledge was:
Satisfactory  Not satisfactory 
Assessor’s Signature: Date:
Acceptable answers are:
A1.The candidate must provide the following answers in order:
 broadband at least 1Mb/s and its advantages
A2: The candidate must provide at least 2 answers from the given possible answers bellow:
 No efficient and effective work will be performed
 The output of the organization will decline
 No good services will be provided
 Customer complain will arise, etc
A3. The candidate must provide the given possible answers
 Identify and internalize the features of the technology

Assessor’s Package for IT and Hard ware and net work servicing 20
 Create awareness on the advantages and additional features of the technology
 Discuss with the decision makers or higher officials
 Adapt and adopt the technology
A4. The candidate must provide the possible answers from:
 Prepare training manuals/materials
 Plan for a training
 Conduct training
 Evaluate the training as it is done according to plan.
A5. The candidate must provide at least 2 from the given possible answers
 Plan for preventive maintenance
 Prepare Schedule for the actual maintenance
 Plan for measure to be taken on corrective maintenance
A6. The candidate must provide the given possible answer
 By trying to access the resources using IP addresses, if it is accessible, the problem is
DNS problem; otherwise the problem is of the network.
A7
 The original operating system run on the server and configure the clients network boot
system.

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