Beruflich Dokumente
Kultur Dokumente
January 2007
Hitachi Software Engineering Co., Ltd.
StarBoard F Series Trouble Shooting Guide (2.0)
TABLE OF CONTENTS
Revision History
February 2nd, 2004 First Edition - 1.0
January 15th, 2007 Second Edition - 2.0
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StarBoard F Series Trouble Shooting Guide (2.0)
F-1-5 NO
F-1-6 NO
Install the StarBoard Software The PC is faulty. Please refer to the PC’s
YES
into a different PC and check if manual (there must be a problem in detecting
If the board is not detected after all the above procedures have been checked,
please change the digitizer or the PCB box.
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StarBoard F Series Trouble Shooting Guide (2.0)
F-2-1
Press the pen tip and you NO The battery is running out. Please insert a new
should be able to hear a sound battery into the pen.
F-2-2 YES
The LED of the wireless YES Change the location of the wireless receiver
receiver is flashing red. (within 7m/23ft from the digitizer). The LED
should be solid green when the receiver is
working properly.
NO
F-2-3
NO
F-2-4
Check if the problem is due to
YES
RLT defectiveness (refer to Change the digitizer.
Appendix for details).
F-2-5 NO
F-2-6 NO
Install the StarBoard Software The PC is faulty. Please refer to the PC’s
YES
into a different PC and check if manual (there must be a problem in detecting
If the board is not detected after all the above procedures have been checked,
please change the digitizer or the PCB box.
4
StarBoard F Series Trouble Shooting Guide (2.0)
Press the pen tip and you NO The battery is running out. Please insert a new
should be able to hear a sound battery into the pen.
F-3-2 YES
If there are devices plugged If there are devices which consume a lot of
into the same power socket, YES electricity from the same power socket, the
unplug the other devices. Then noise from them may affect the board. Please
check if the pen is working change the layout of the power supply.
F-3-5 NO
If the room is exposed to direct Direct sunlight may affect the infrared signals
YES
sunlight, close the drapes. Then of the digitizer (880nm). Please close the
check if the pen is working drapes while the board is being used.
F-3-6 NO
If there are motion sensors (or If the motion sensors are using the same
other similar devices which Infrared frequency as the digitizer (880nm),
YES
generates infrared) in the room, the board may not work. Please remove the
turn them off. Then check if the board from the area that the motion sensors
pen is working cover.
F-3-7 NO
If the florescent lights are generating noise
If there are florescent lights,
YES the same as the digitizer (40 kHz), the board
turn them off. Then check if the
may not work. Please turn off the lights while
pen is working
the board is being used or change the bulbs.
F-3-8 NO
If the pen is not working after all the above procedures have been checked,
please ask for support from Hitachi Software Engineering.
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StarBoard F Series Trouble Shooting Guide (2.0)
(3) Take off the digitizer (by sliding the digitizer upwards).
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StarBoard F Series Trouble Shooting Guide (2.0)
(5) Install the new digitizer following the instructions in reverse order from (4) to (1).
(3) Undo the two screws shown below, and take off the cover of the power supply cable.
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StarBoard F Series Trouble Shooting Guide (2.0)
(4) Unplug the cables connected to the digitizer and the power supply from the circuit board.
(5) Install the new circuit board following the instructions in reverse order from (4) to (1).
= end =
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StarBoard F Series Trouble Shooting Guide (2.0)