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AvediaStream®Chassis
e2310/20,
e2635/55 and e3635/55 Encoders V1.3
AvediaStream c1101/c1103/c1110/c1210
Installation Guide
AvediaStream Chassis Installation Guide
Notices
© Exterity Limited 2003-2014
This document contains information that is protected by copyright. Reproduction, adaptation, or translation without prior permission is
prohibited, except as under the copyright laws.
Document Reference
1300-0018-0001
Edition
3.0 Issue 1 (March 2014)
Exterity Limited, Ridge Way, Hillend Industrial Park, Dalgety Bay, Fife, KY11 9JD, Scotland, UK
http://www.exterity.com
Trademarks
AvediaStream, AvediaServer and AvediaPlayer are trademarks or registered trademarks of Exterity Limited.
Microsoft®, Windows®, and Windows Media Player® are U.S. registered trademarks of Microsoft Corporation.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Kensington® is a U.S. registered trademarks of ACCO World Corporation.
All other trademarks are the property of their respective owners. All rights reserved.
Disclaimer
The information contained in this document is subject to change without notice.
EXTERITY LIMITED MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Exterity Limited shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Warranty
A copy of the specific warranty terms applicable to your Exterity products and replacement parts can be obtained from Exterity. To request
more information or parts, email
support@exterity.com
Safety Notices
Before installing and operating these products, please read the safety information contained in this guide.
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AvediaStream Chassis Installation Guide
Table of Contents
3 Getting Started......................................................................................................................13
Overview .................................................................................................................................................................................. 13
Initial tasks ............................................................................................................................................................................... 13
Unpacking the System ........................................................................................................................................................ 13
Preparing for Setup .............................................................................................................................................................. 13
Environmental Considerations......................................................................................................................................... 16
5 Troubleshooting ...................................................................................................................24
3
AvediaStream Chassis Installation Guide
Safety Notices
Before installing and operating these products, please read the safety information in this manual.
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert
the user to the presence of uninsulated "dangerous voltage" within the product's enclosure
that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the product.
13 Unplug this apparatus during lightning storms or when unused for long periods of time.
Safety Notices 4
AvediaStream Chassis Installation Guide
14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
15 Do not expose this apparatus to dripping or splashing and ensure that no objects filled with
liquids, such as vases, are placed on the apparatus.
16 To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord
plug from the AC receptacle.
17 The mains plug of the power supply cord shall remain readily operable.
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
EU and Others
Do not proceed beyond a WARNING! notice until you have understood the hazardous conditions
and have taken appropriate steps.
Safety Information
Warning: There are no user serviceable parts inside any Exterity product. To prevent electric shock or fire
hazard, do not remove cover. Refer service to qualified service personnel.
For 230/240 volt operation, be sure to use a harmonised grounded 3 conductor cord, rated 6 Amp
minimum. Use a suitable cord for connection to the equipment and terminating in an IEC.
This equipment relies upon a safety earth for operation, ensure that you always use a power cord
with appropriate earth and that the inlet to which is inserted also has the appropriate earth. If in
any doubt about the earth provision in your building consult a qualified electrician.
Use only the dedicated power supply or cord supplied for your device.
The Exterity products use ventilation holes for cooling. None of the ventilation holes should be
blocked. Keep all materials at least 5cm away from all the ventilation holes.
Do not expose the product to any rain or moisture.
Do not use the product near a naked flame e.g. a candle.
The operating conditions of the product should be 0°C-40°C with a Relative Humidity of 5 – 95%.
The product should not be operated outside of these conditions.
There are no user-serviceable parts inside these products. Any servicing, adjustment, maintenance,
or repair must only be performed by service-trained personnel.
EU and Others 5
1 About This Guide
Summary
This guide explains how to set up, use and manage the Exterity AvediaStream chassis. The Exterity
AvediaStream chassis are a range of hot swappable chassis for highly resilient head end solutions;
• AvediaStream c1210 - ten slot chassis with N+1 redundant PSUs and dual Ethernet interface
ports per slot
• AvediaStream c1110 (formerly known as prodaptor C10) - ten slot chassis with N+1 redundant
PSUs
• AvediaStream c1103 - three slot chassis with internal PSU
• AvediaStream c1101 - one slot chassis with external PSU
Scope
This edition of the manual refers to the AvediaStream chassis only; it does not cover the individual
blades used in the chassis
Audience
This manual is intended for use by systems integrators or systems administrators who are installing
and setting up Exterity products. The manual assumes that readers are familiar with installing and
configuring network-based products.
Associated Documentation
This manual should be used in conjunction with the following documents:
• Individual blade documentation.
Summary 6
AvediaStream Chassis Installation Guide
Important Safety InstructionsThis section should be read before beginning any installation
Section 1 – ConceptsThis section provides an introduction to the capabilities of the Exterity AvediaStream chassis.
Section 2 – Initial tasksThis section prepares the chassis for installation
Section 3 – Warnings and precautionsContains information to be aware of before installing the chassis
Section 4 – Rack mounting considerationsDiscusses important factors in choosing a rack position.
Section 5 – Installing the system into a RackHow to install the AvediaStream chassis into your rack
Section 6 – TroubleshootingReview this section if you are having problems.
Chassis
There are four chassis in the AvediaStream series. The c1101, c1103, c1110 and c1210 providing
one, three and ten hot-swap slots.
For maximum redundancy each blade slot has its own Ethernet Interface. This interface is gigabit
ready for future Exterity blades. The AvediaStream c1210 offers dual Ethernet ports for each blade
slot. Provision should be made on the Ethernet back bone for each interface. The AvediaStream
c1110 Monitor slot also has a 10/100 interface, this means that a maximum of eleven IGMP enabled
switch ports are required for the chassis. (A Maximum of twenty one for the c1210 chassis when
the dual Ethernet capability is fully utilised on all blades)
Chassis 8
AvediaStream Chassis Installation Guide
ADM ETH or
ETH A and ETH B
Note: On the AvediaStream c1210 Chassis you should always make network connections to ETH A
(lower connector) for an occupied slot unless the specific blade specifies support for dual
Ethernet ports.
Blades
The chassis allows for various blades to be inserted. Each blade is hot-swappable and fully
independent of other blades. This means that if a blade fails it cannot affect the operation of
another. Blades include the Exterity TVgateway and Encoder products.
Power
The Three chassis all have different power supply options.
The AvediaStream c1101 has an external supply module capable of supplying 50W to the chassis.
The AvediaStream c1103 has a fixed internal supply capable of supplying 150W to the chassis.
Blades 10
AvediaStream Chassis Installation Guide
The AvediaStream c1110 and c1210 chassis are powered by two or three 300W hot-swappable
power supplies to provide an N+1 redundant solution. Each supply requires its own mains feed.
The supplies are fully hot swappable meaning if a supply fails it can be replaced without powering
down the chassis.
Power 11
AvediaStream Chassis Installation Guide
Fans
The AvediaStream c1101 and c1103 chassis have fixed internal fans.
The AvediaStream c1110 and c1210 chassis have five individually hot-swappable fan assemblies.
Each fan can be individually monitored and replaced without affecting the rest of the chassis.
Monitor Blade
The AvediaStream c1110 and c1210 have a single slot for a the AvediaStream c1110 Chassis
Monitor. The blade can monitor the entire chassis.
Fans 12
3 Getting Started
Overview
Read this chapter to ensure you have received the AvediaStream Chassis intact, all the mounting
accessories are included and to give due consideration to its intended physical location. Following
these steps in the order given enables you to have the system operational within a minimum
amount of time.
Initial tasks
Follow the steps in the order given to complete the installation process in a minimum amount of
time and to avoid personal injury. Please read this chapter in its entirety before you begin the
installation procedure outlined in the sections that follow.
Overview 13
AvediaStream Chassis Installation Guide
The 4U sized AvediaStream c1110 and c1210 chassis are designed to fit in a standard 19” rack.
Some early 19” racks do not have the centre hole present (within each 1U spacing) and are not
suitable for mounting an AvediaStream c1110 or c1210.
AvediaStream
c1110 and c1210
AvediaStream Brackets
c1103 Bracket
The AvediaStream chassis is a relatively heavy product so take care to use appropriate manual
handling procedures during installation, particularly when mounting in a 19” rack where it will be
necessary to provide the unit with appropriate support while you screw the rack mount brackets
to the 19” rack mount chassis.
Choosing a Location
• Leave enough clearance in front of the rack to enable you to open the front door completely
(~50cm).
• Leave enough clearance in the back of the rack to allow for sufficient airflow and ease in
servicing (~50cm).
This product is for installation only in a Restricted Access Location (dedicated equipment rooms,
service closets and other suitable localities).
Precautions
Rack Precautions
• Ensure that the levelling jacks on the bottom of the rack are fully extended to the floor with the
full weight of the rack resting on them.
Unit Precautions
• Review the electrical and general safety precautions on page 5 of the document.
• Determine the placement of each component in the rack before you begin
• Note the AvediaStream c1110 is almost exactly 4U high. It may be a snug fit to other equipment
due to the wide tolerances of the 19” racking standards.
• Install the heaviest components on the bottom of the rack first, and then work up.
• You may want to consider using a regulating uninterruptible power supply (UPS) to protect the
AvediaStream chassis and the installed blades from power surges, voltage spikes and to keep
your system operating in case of a power failure.
Choosing a Location
• This product is for installation only in a Restricted Access Location (dedicated equipment
rooms, service closets and other suitable localities).
Unit Precautions
• Review the electrical and general safety precautions on page 5 of the document.
• Determine the placement of the chassis before you begin
• You may want to consider using a regulating uninterruptible power supply (UPS) to protect the
chassis and blade from power surges, voltage spikes and to keep your system operating in case
of a power failure.
Environmental Considerations
Reduced Airflow
AvediaStream c1103, c1110 and c1210 equipment should be mounted into a rack so that the
amount of airflow required for safe operation is not compromised.
Note: The Blanking Plates form an integral part of the cooling system for the chassis. Blanking
Plates should be fitted to all unused slots to ensure optimum cooling of the installed blades.
AvediaStream c1101 equipment should be mounted so that the air vents are not blocked or
obstructed.
Mechanical Loading
AvediaStream c1103, c1110 and c1210 equipment should be mounted into a rack so that a
hazardous condition does not arise due to uneven mechanical loading.
AvediaStream c1101 equipment should be mounted so that no additional load is placed upon the
chassis.
Circuit Overloading
Consideration should be given to the connection of the equipment to the power supply circuitry
and the effect that any possible overloading of circuits might have on over-current protection and
power supply wiring. Appropriate consideration of equipment nameplate ratings should be used
when addressing this concern.
Reliable Ground
A reliable ground must be maintained at all times to the marked earth studs. The stud should be
connected to ground using 0.75mm2 18AWG 6A wire or thicker.
Environmental Considerations 16
AvediaStream Chassis Installation Guide
On the AvediaStream c1110 and c1210, the chassis should be properly earthed using the provided
M4 earth stud, nut and washer. The stud is located between the left and centre power supply
apertures.
On the AvediaStream c1103, the chassis should be properly earthed using the provided M4 earth
screw. The screw is located above the power inlet.
On the AvediaStream c1101, the chassis should be properly earthed using the provided M4 earth
screw. The screw is located to the left of the unit next to the fan air intake.
Environmental Considerations 17
4 Installing an AvediaStream Chassis
Screw the unit into the rack as shown. Once the chassis is secure attach the Earth lead and then the
Ethernet cables connecting each slot to the Ethernet switch.
For full redundancy, where it is intended that any two blades are to be used to back up each other,
it is not recommended that they occupy adjacent slots. The fans on the chassis cool two slots each,
and if a fan were to fail, this may mean that both the live blade and the redundant blade could be
affected. It is recommended to place the live blades in slots 1-5 and the backup blades in slots 6-10
(clearly slot 5 and 6 should not act as a primary secondary pair). If redundant services are not being
provided slots 1-10 can be used in any order.
Note: The Blanking Plates form an integral part of the cooling system for the chassis. Blanking
Plates should be fitted to all unused slots to ensure optimum cooling of the installed blades.
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A Support and Contact Information
Technical Support for Exterity products is provided by authorised Systems Integrators and
Resellers. Please contact your Systems Integrator or Reseller with any support issues.
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