SEF | Work Force tracking | IDEA Cellular Ltd.

Service Enrollment form for Workforce Tracking Solution

1 Enterprise Name
Parent Employee Name(Who would be
2
tracking employees)
3 Parent Employee Mobile Number
4 Email ID of Parent Employee
 10 mins(version 1) / 15 mins (Version 2)
5 Frequency of tracking interval  30 mins
 60 mins
6 Time Interval for tracking  10 hours
 12 hours
 24 hours
Service Package details(Monthly
7
charges per month per user)
8 Agent Code
9 Sub Agent Code
10 WFT Version Version 1 / Version 2
11 Customer Type COCP/COIP
12 Verified by (SD SPOC)

Key Abbreviations

 Customer/Enterprise- Business Organization who wants to subscribe Work force tracking

service from IDEA.

 Parent Employee/ Administrator- Person nominated by Enterprise to track its employees.

Parent employee will have access to track employees on his mobile and web portal and
set/change tracking settings thru web portal and mobile.

 Employee- IDEA subscriber for cellular services and who are directly/indirectly associated
with this enterprise for business reasons and has given his consent for the tracking service
to be activated on his mobile phone.

 Authorized Signatory- Person who has power of attorney to sign legal agreement / Issue
purchase orderto IDEA.

Terms and Conditions

 This service is provided only to business enterprise whose employees are Idea subscriber
for telecom related service. Business Enterprise has given its written explicit consent to
track its employees’ mobile phone and a formal/legal agreement has been executed
between the business enterprise and the employee who is being tracked. Idea hereby is
only providing the telecom services after obtaining a written request from the business
enterprise authorized signatory and is in no way liable for any claims by administrator and
the employee who is being tracked incase this service is misused.

Internal
SEF | Work Force tracking | IDEA Cellular Ltd.

 The Customer for Work Force Tracking service understands that IDEA Cellular Limited
only provides telecom connectivity to track the location of his mobile using GSM network
based technology.

 The Work Force Tracking service is available only to the post paid subscribers of IDEA
Cellular Limited (“Idea”).

 The Work Force Trackingservice offers tracking of enterprise employees at Rs -/month

over. The tracking services will be available during office hours and industry such as taxi
services, BPO’s, emergency services can be allowed 24hrs services. Theservice charges
mentioned would be charged in mobile bills of the employees subscribing to services at
pro-rata basis.

 The accuracy/latency of Work Force Tracking location information depends on various

factors and hence this is to be used for "guiding purpose only" and Ideaor its authorized
partner do not take any responsibility for the accuracy of the location and it is not advisable
to use the same for any detection, claim, damage, dispute or legal purpose. No third party
claim of any nature will be entertained by Idea or its partners in this regard.

 Idea reserves the right to change/modify/terminate the WORK FORCE TRACKING

service any time at its own discretion by giving prior notice but without assigning reasons
to the subscriber.

 Ideaand its authorized partner retain the right to deactivate/stop this service any time for
maintenance or business purpose with adequatenotice to the subscriber.

 The administrator/Parent Employeeis responsible for preservation of the web user name
and password and Ideawould not be responsible for any leakage thereof.

 Ideashall not be responsible for any breach of privacy obligations between the employee
and the Enterprisewho may be tracking the employee by way of the Work Force
Trackingservice. The Enterprise and employee understand that after subscribing to this
service, the handset being carried by the employee can be tracked through web and mobile
and for any privacy issue or legal violations the Enterprise/Its employee would be
responsible.

 The employee shall have the option of enabling theinvisible mode during his/her personal
time or his non official working hours. The trackee would be able to make himself invisible
by sending SMS or *988*11# request to Idea but Idea shall not be responsible for the
invisible mode not being enabled if the SMS sent is not received by Idea due to some
temporary fault in network or due to some fault in the employee’s mobile phone.

---------------------------------------------------------------------------------------------------------------------
For official purpose only-

To be sent to IFF_support@telenity.com after validation by Postpaid Activation team

Internal
SEF | Work Force tracking | IDEA Cellular Ltd.

Sign off from Employee who is being tracked by Administrator

I hereby agree to subscribe to Work force tracking services from IDEA Cellular Limited and have
read the terms and conditions. I’m aware that my mobile numbers would be tracked during business
hours by my employer for business reasons and completely exonerate IDEA Cellular Limited from
any claims due to breach of privacy obligations with my employer due to Work Force Tracking
service.

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Signoff from User
S.No User Name MSISDN Signature
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Use additional page if required

Key Abbreviations

 Customer/Enterprise- Business Organization who wants to subscribe Work force tracking

service from IDEA.

 Parent Employee/ Administrator- Person nominated by Enterprise to track its employees.

Parent employee will have access to track employees on his mobile and web portal and
set/change tracking settings thru web portal and mobile.

Internal
SEF | Work Force tracking | IDEA Cellular Ltd.

 Employee- IDEA subscriber for cellular services and who are directly/indirectly associated
with this enterprise for business reasons and has given his consent for the tracking service
to be activated on his mobile phone.

 Authorized Signatory- Person who has power of attorney to sign legal agreement / Issue
purchase orderto IDEA.

Terms and Conditions

 This service is provided only to business enterprise whose employees are Idea subscriber
for telecom related service. Business Enterprise has given its written explicit consent to
track its employees’ mobile phone and a formal/legal agreement has been executed
between the business enterprise and the employee who is being tracked. Idea hereby is
only providing the telecom services after obtaining a written request from the business
enterprise authorized signatory and is in no way liable for any claims by administrator and
the employee who is being tracked incase this service is misused.

 The Customer for Work Force Tracking service understands that IDEA Cellular Limited
only provides telecom connectivity to track the location of his mobile using GSM network
based technology.

 The Work Force Tracking service is available only to the post paid subscribers of IDEA
Cellular Limited (“Idea”).

 The Work Force Tracking service offers tracking at Rs _-__/month over and above the
regular service charges and the same would be charged in mobile bills of the employees
subscribing to services at pro-rata basis

 The accuracy/latency of Work Force Tracking location information depends on various

factors and hence this is to be used for "guiding purpose only" and Idea or its authorized
partner do not take any responsibility for the accuracy of the location and it is not advisable
to use the same for any detection, claim, damage, dispute or legal purpose. No third party
claim of any nature will be entertained by Idea or its partners in this regard.

 Idea reserves the right to change/modify/terminate the WORK FORCE TRACKING

service any time at its own discretion by giving prior notice but without assigning reasons
to the subscriber.

 Idea and its authorized partner retain the right to deactivate/stop this service any time for
maintenance or business purpose with adequatenotice to the subscriber.

 The administrator/Parent Employee is responsible for preservation of the web user name
and password and Idea would not be responsible for any leakage thereof.

 Idea shall not be responsible for any breach of privacy obligations between the employee
and the Enterprise who may be tracking the employee by way of the Work Force Tracking
service. The Enterprise and employee understand that after subscribing to this service, the
handset being carried by the employee can be tracked through web and mobile and for
any privacy issue or legal violations the Enterprise/Its employee would be responsible.

 The employee shall have the option of enabling theinvisible mode during his/her personal
time or his non official working hours. The trackee would be able to make himself invisible

Internal
SEF | Work Force tracking | IDEA Cellular Ltd.

by sending SMS or *988*11# request to Idea but Idea shall not be responsible for the
invisible mode not being enabled if the SMS sent is not received by Idea due to some
temporary fault in network or due to some fault in the employee’s mobile phone.

 In certain locations we take services from our partners to provide coverage, Workforce
tracking solution will not work in these locations. The details of these towns are available
with Sales/Relation manager.

Internal