WORK INSTRUCTION

TITLE : CLEANING INTERIOR AREA,LOBBY

AND FLOORS
Revision No: 00 Issue No: 01
WI-HSK-007 Page 1 of 3
Date: NA Date: 01/01/2008

STANDARDS FOR CLEANING INTERIOR AREA, LOBBY & FLOORS

Floors should be cleaned before 9.00 AM & during ongoing throughout the day.
Floors should be cleaned as needed especially after lunch/ dinner & peak
periods.

Mop water should be changed frequently, with the mop bucket being cleaned
each time, to maintain the quality of the solution and prevent foul smells.

Ground floor reception is clean and well maintained.

Phones, Registers, Monitors, CPU and printers are clean and in good condition.
Floors and walls in work station area are clean and in good condition.
 There must be no tripping hazards such as electrical cords/Leads, broken or
missing tiles, torn carpet/mat, Etc.,
Fixtures and décor elements are clean and in good condition
 Includes plants, planters , pictures, Displays, Decor items on walls, niches, etc.,
Reception lobby and Entryway doors, floors, mats, walls, and back drops are clean and in
good condition.
AC diffusers / grills, smoke detectors, Automatic sprinklers, speakers, Modular false
ceiling tiles and lights are clean and in good condition.
Printer bays, telephone stands, chairs and work stations are clean, Un cluttered and tidy
Interior waste bins are lined & in good condition.
All cabins are clean, arranged and generally tidy
All Conference rooms are clean, arranged and equipped with right no of chairs, marker
pens and dusters
Floors tiles and coverings are not noticeably chipped, ripped or torn. No tiles or grout is
missing.
The floor has no dirt or litter and is free of obstacles.
The floor is not wet or slippery. Spills are mopped up immediately. When the floor is wet
the “caution wet floor” sign is displayed.
All mattings are in place and clean; not worn, faded, frayed, dis-colored, or posing a
tripping hazard. There are no noticeable grit / grease or chewing gum leftovers.
PROCEDURE FOR CLEANING INTERIOR AREA, LOBBY & FLOORS

Frequency During Day: After Lunch and Dinner

Prepared By: Approved By:

Management Representative Executive Director

 WORK INSTRUCTION
TITLE : CLEANING INTERIOR AREA,LOBBY
AND FLOORS
Revision No: 00 Issue No: 01
WI-HSK-007 Page 2 of 3
Date: NA Date: 01/01/2008

More Often as Needed (Especially in Bad Weather)

Daily Close;
Three Times per week
Product Taski R2
Supply / tools Mop and mop wringer bucket
“Caution wet Floor” sign
Broom
Deck Brush

PROCEDURE
1 Sweep the Floor
2 Mop the floor (During
the Day)
3 Scrub the Floor (Three
Times a week)
4 Rinse Mop and Store
5 Performance standard
 Sweep the floor with EZE mop to remove
rubbish, dust, grit and debris as needed
throughout the day.
 Wipe up any grease or coffee / food spills and
sweep the floor thoroughly prior to mopping.
 Be courteous to employees and do not ask them
to move when sweeping.
 Block area with “Caution wet Floor” sign
 Dip mop head into cleaning solution and wring
out excess water.
 In an area of 3m X 3m, damp mop using an S-
shaped motion.
 Rinse out mop in solution before mopping the
next area.
 Always use clean mop and fresh solutions to mop
the floor. Never use dirty, cold mop solutions.
 Block area with “Caution wet floor” sign
 Dip mop head into cleaning solution. DO NOT
wring out excess water.
 In area of 3m X 3m, apply cleaning solution with
a dripping wet mop.
 Rinse out mop in solution before mopping the
next area.
 Scrub the floor section with a deck brush using
an up and down and back and forth motion.
 Mop up soiled solution, Repeat until entire floor
has been cleaned.
 Rinse with clean water and squeegee water into
the nearest drain.
 Empty mop bucket in mop sink.
 Rinse mop thoroughly with hot water and hang
to dry.
 Rinse mop bucket and deck brush thoroughly
before storing.
 Clean until floor is free of dirt, debris, grease and

Prepared By: Approved By:

Management Representative Executive Director

 WORK INSTRUCTION
TITLE : CLEANING INTERIOR AREA,LOBBY
AND FLOORS
Revision No: 00 Issue No: 01
WI-HSK-007 Page 3 of 3
Date: NA Date: 01/01/2008

6 Mop head and Mop
Bucket Clean lines
7 Mop Head Conditioning
procedure
AT OPENING
streaks.
 Mop Heads should be conditioned weekly or as
needed to get rid of foul odor and stains that can
develop due to build-up of detergents, dirt and
grease. Discard mop heads when they become
worn and frayed.
 Clean, Rinse and wipe mop bucket
 Prepare laundry detergent solution.
 Soak mop heads overnight in solution
 Wring out mop heads.
 Empty solution, rinse and wipe mop bucket.
 Hang mop heads up to dry.

Prepared By: Approved By:

Management Representative Executive Director