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SAP Implementation

Methodology
© Copyright IBM Corporation 2005

SAP Implementation Methodology Phases

Project Business Go Live and


Preparation Final
Blueprint Realization Preparation Support

P1

P1 P1

D3

ACME
P2 P3 P4 P2 P4 P2
Ta iwan

D2 S1 D2 S1 M4 D1 S1 D1 S1 D1

ACME ACME ACME


Se miconduc tor Se mic onduc tor La ptop Laptop
La ptop La ptop La ptop
Manufactur er Dist ributor Dist ributor Retailer
Pr oduction Pr oduction Distribution
(San J ose) (S an J ose) (San Jos e)

Supplier’s Cus tomer’s


SAP Business SAP Advanced
Cus tomers C ustome rs
ACME
Infor ma tion Planner &
Supplier C ustome r

Warehouse Optimizer

Peop le Processes
Learning Inn ovation
Op portunities Strategy

Pro ducts
Indu stry P rac tice s
Implem entation s
Non-R/3 R/3 Non R/3 R/3
© Copyright IBM Corporation 2005

SAP Implementation (Ascendant Methodology)

Program
Management

Business

Project Business Final Go Live Organization


Evaluation Preparation Blueprint Realization Preparation and Sustain
Support
Application

Architecture

Operations
© Copyright IBM Corporation 2005

Phase 1 – Project Preparation


Objective:
 Perform detailed project planning & Program Management
scoping, establish the project team.

Preparation
Preparation

Realization
Business

Go Live and
Business
Blueprint

Sustain
Project

Support
 Set customer and SAP team

Final
Organization
expectations
Application
 Establish Technical Infrastructure
Architecture

Operations

Activities Key Deliverables/Results


 Create Project Charter  Project Charter
 Refine Project Team Organization  Project Team Organization Structure
 Develop Blueprint Project Plan  Milestone Plan
 Install SAP Software (Sandbox Environment)  Detail Blueprint Plan
 Define Project Standards, Methodologies, Tools  Initial Stakeholder Assessment Complete
 Prepare SAP trainings  Project Risks and Critical Success Factors
 Prepare Methodology training  Program Methods, Standards, Procedures, and Tools
 Conduct Kick-Off  Sandbox Environment Installed
 Kick-off presentation developed
 Training materials
Phase 1: Project Preparation
© Copyright IBM Corporation 2005

Deliverables

Implementation
Strategy
Project
Project
Charter
Team
Org.

Project Customer
Standards Team
Members
Project
Implementation
Standards Technical

Preparation Environment

Initial Project
Workplan Scope

Project
Project
Training
Plan
Plan Project
Environment
Phase 1: Project Preparation
© Copyright IBM Corporation 2005

Work Step Flow


Obtain Define Organize
Contractual Project Project Team
Agreement Charter Set Up Work
Environment
Debrief Refine
Project Implement.
Management Strategy Project
Kickoff

Define Project/ Technical


Develop Develop
Develop
Project Plan Implementation Define System Requirements
Project Plan Training Plan Standards Landscape Planning

Quality
Check
© Copyright IBM Corporation 2005

Phase 2 – Business Blueprint


Objective: Program Management
 Create a detailed description

Preparation

Preparation
Realization
Business

Go Live and
Business
Blueprint

Sustain
of your business process

Project

Support
Final
Organization
requirements
Application
 Identify specific customer
Architecture
improvement opportunities and
Strategy Operations

Activities Key Deliverables/Results


• Conduct SAP Training  Business Process Requirements
• Conduct Methodology Training  Functional Specifications
• Conduct Workshops  Business Process Procedures
• Define Processes and Requirements  Stakeholder map and communication plan
• Perform GAP Analysis and Resolution  Approaches for remaining phases
• Specify Development Requirements for Reports,  Business Process Master List
Interfaces, Enhancements
 RICE List
• Write Business Process Procedures • Reporting Lists
• Interface Lists
• Change Management
• Conversion Lists
• Install Development Environment • Enhancements Lists
• Develop approaches  Process Impacts
• Build Detailed plan for Realization  Preliminary Sandbox Configuration
• Proof of Concept prototyping  Detailed Project plan
Phase 2: Business Blueprint
© Copyright IBM Corporation 2005

Deliverables

Status
Perform
System Reports
Benchmark
Administration Perform
Procedures Process
Modeling
Technical
Design
Perform
Competitive
Analysis
Develop
Baseline
Models
Business
Identify
Gaps
Define
Techniques
Blueprint
Map
Solution
Define Products
Approach
Development
Categorize
Environment
Requiremen
ts
Phase 2: Business Blueprint
© Copyright IBM Corporation 2005

Work Step Flow

Project Define Global


Team Training Requirements

Develop Define
Business System Strategic
Blueprint Final
Environment
Blueprint Business
Planning Define Process
Develop
Business Landscape Definition
Org Structure Design

Develop Establish
System Process
Environment Categorization

Prepare
Business Quality
Workshops Check
Phase 2: Business Blueprint
© Copyright IBM Corporation 2005

Business Blueprint Phase: Major Tasks

 Project Management Business Blueprint Phase


 Phase Start Up Project Management and On-Going Project Management
 Prepare Detailed blueprint phase plan including major milestones, deliverables submissions and signoff
dates
 Project Governance meetings
 Clearly identify project sponsor, Steering Committee members and establish Program Management Office
members
 Project Team Training (Focused on Core Team Training on SAP Boot camp)
 Prepare training material
 Define timeline and provide training to the Core Team members on SAP bootcamp trainings, Project
Management
 Review and assess post training skills
 Develop System Environment
 Design of system landscape
 Setup of Sandbox environment and Install Initial Hardware
 Install and Configure Sandbox system client
 Maintain system administration procedures
 Set up other system environments like Document storage (Documentum, Lotus Notes, Ascendant,
Solution Manager etc)
Contd…
Phase 2: Business Blueprint
© Copyright IBM Corporation 2005

Business Blueprint Phase: Major Tasks

Conduct Business Process Workshops


 Schedule and Conduct Requirement Gathering Workshops
 Understanding of current processes, best practices, client requirements
 Develop CSF/KPIs based on business case
Business Organization Structure
 Schedule and Conduct Organization Structure Workshops
 Recommend and Approve Organization Structure
Business Process Definition
 Preparation of Swimlanes and Process Decomposition
 Define Global Requirements Parameters
 Define Business Processes (BPPs, PDDs) and Identify Gaps
 Define Business Processes Unique to Client
Quality Check Business Blueprint Phase
 Conduct Quality Check
 Signoff Business Blueprint
Phase 2: Business Blueprint
© Copyright IBM Corporation 2005

Best Practices and Lessons Learnt

Change Management:
 Not an IT initiative, but Business driven transformation initiative
 Top Management Commitment and Constant communication (periodic
newsletters, all hands meetings)
 Change management process must be well defined and meticulously followed
 Project Culture (Logo, Theme and Vision)
The Team:
 Identify Business Process Owners and Business Activity Owners who have solid
business experience and have credibility within the company. They have to own
the To-Be process and should walk the talk
 Clear roles and responsibilities of Core Client Team and Consultants Team
 Core team members should be relieved off from their previous organizational
responsibilities, and should be fully dedicated to the implementation activities

Contd..
Phase 2: Business Blueprint
© Copyright IBM Corporation 2005

Best Practices and Lessons Learnt

Documentation:
 Document what you do, do what you document !
 Each and every information provided by process owners and business experts
must be documented everyday and it should be validated as a part of MOMs to
avoid confusion at a later stage
Focus on Integration:
 Identify Integration Manager to ensure process integration and process
coordination
 Usage of RACI charts (Responsible, Accountable, Consulted, Informed) to make
teams clearly accountable for integration of major business process flows and
data elements
 Think beyond organization boundary – collaborate with your key customers and
suppliers while developing the integrated solution

Contd..
Phase 2: Business Blueprint
© Copyright IBM Corporation 2005

Best Practices and Lessons Learnt

Business Solutions for the future:


 To-Be process is finalized in this stage
 Ensure that project is NOT about automating the As-Is process
 To-Be Process Design should try to leverage standard SAP as much as possible
 Timely Business Decision is the key. Trade-off between Nice to Have and Good
enough solutions
 Effective Scope Management and decision on business benefits-cost
 Solution to align with Business Case, CSF/KPI objectives
 Ensure that three key levers (People, Process and Technology) are aligned.
 All along, aim for constant buy-in from all stakeholders
Phase 2: Business Blueprint
© Copyright IBM Corporation 2005

Business Blueprint Phase: Summary

Business

Project Business Final Go Live Organization


Evaluation Realization Sustain
Preparation Blueprint Preparation and Application
Support
Architecture
Operations

Phase 2 - Business Blueprint documents the client’s business process


requirements and create the “Business Blueprint”
The organizational structure of the future enterprise is defined and mapped to
SAP organizational units
The R/3 Reference Model is used to decompose the client’s business
processes, map these to SAP functionality and identify gaps
Business Process Procedures (BPPs) facilitate integration testing and also
accelerate the development of training and end-user support manuals
The technical environment for the development and production systems are
planned and tested
© Copyright IBM Corporation 2005

Phase 3 – Realization
Objective: Program Management
 Transform the Blueprint

Preparation

Preparation
Realization
Business

Go Live and
Business
Blueprint
requirements into an approved

Sustain
Project

Support
Final
GLOBAL working system. Organization

Application
 Configure and validate baseline
and final models Architecture

Operations

Activities Key Deliverables/Results


 Baseline and Final (Gold) Configuration Cycles  Configured SAP System
 Functional Specifications Finalisation  Unit and Integration Test Plan
 Detail Definition of Development  Refined Security Profiles and Authorizations
Definition
 Design and Code
 Business Process Procedures
 Technical Unit Test Planning and Execution
 Learning Kits
 Write BPPs
 Finalized and Tested Development Objects
 Conversion Planning
 Knowledge Transfer Assessment
 Functional Specification Data conversion
 Completed Test scripts
 Perform Role Design
 Business Process Master List (BPML)
 Create Security Authorizations
 Test Planning and Conduct Global Testing
 Develop detailed Roll-out Plan
 Knowledge Transfer
Phase 3: Realization
© Copyright IBM Corporation 2005

Deliverables

Configure
Model Models
specification Functional
Plans Gap
Resolution

User
Training
Configuration
Workshops

Realization
Prepare
User Conversion
Documentation Programs

Final Interface
Integration Programs
Testing Develop
Reports
Phase 3: Realization
© Copyright IBM Corporation 2005

Work Step Flow


Develop
Conversion
programs
Conduct
Realization Develop
Workshops Interfaces

Final Business
Realization Baseline Model Baseline Process
Confirmation Final
Planning Model Settings Business Integration
and Network Process Test
Develop
Enhancements
Develop System
Plans for Develop End-
Model Management
Specification User
Documentation
Establish
Authorizations

Create Reports
Phase 3: Realization
© Copyright IBM Corporation 2005

Work Packages in Realization phase with timeframe


Phase 3: Realization
© Copyright IBM Corporation 2005

Milestones of the Realization Phase

The R/3 system is configured and tested.


The Conversion programs are developed and tested. Data extraction
and cleaning is completed.
Bolt-on configuration and enablers (such as user exits and add-ons)
are tested.
Application interface programs are developed and tested.
Enhancements are done and tested.
Reports are developed and tested.
Layout sets are developed and tested.
System integration testing is completed.
Security profiles are developed.
Core / End-user training material is developed.
Phase 3: Realization
© Copyright IBM Corporation 2005

Test methodologies – Realization Phase

Unit Test
 Scenario Test.
 Development and Unit Test
 Integration Test
 Regression Test
Stress and Volume test
User acceptance test
Security test
© Copyright IBM Corporation 2005

Phase 4 – Final Preparation


Program Management

Objective:

Preparation

Preparation
Realization
Business

Go Live and
Business
Blueprint

Sustain
Project

Support
Final
Organization
 Prepare for “live” solution
implementation Application

 Anticipate and plan for Architecture


contingencies Operations

Activities Key Deliverables/Results


 Identify and Design Local Processes/Gaps  Finalized and Tested Development Objects
 Finalize Realization activities for local Gaps  Cut Over Plan
 Conduct Unit/Integration Tests  Organization Change Readiness Assessment
 Execute Change Plan  Production Readiness Review
 Prepare data  Contingency Plan
 Test Data Conversion Routines  End-User Training
 Refine Legacy Retirement Plan  Conversion Check List
 Refine Go Live Checklist  Legacy Retirement Plan
 Refine Production Support Plan  All data available for Go-live
 Prepare and Conduct End User Training  Go Live Approval
 Obtain Final Cut Over Approval  Completed Local Test scripts
 Review Value Realization
Phase 4: Final Preparation
© Copyright IBM Corporation 2005

Deliverables
3 4

End User
Training System
Tests

Final Preparation
Cut
Over Refine
Cut Over
Plan

Refine
Production
Support Plan
Phase 4: Final Preparation
© Copyright IBM Corporation 2005

Work Step Flow

Deliver User Perform Perform Cut Yes


System Tests Approval Go Go Live
Training Over
Live?

Refine Cut No
Over Plan
Phase 4: Final Preparation
© Copyright IBM Corporation 2005

Cutover Planning
The cutover plan refines the Transition Plan’s strategies and decisions and
specifies the details to execute a cutover to a live environment.

The Cutover Plan is a detailed schedule of tasks that are required to convert
legacy systems to the Modernized Services. This schedule identifies tasks,
task dependencies, level of effort (hours), and resources assigned. There are
separate Cutover Plans for each deployment.

A Cut Over Plan ensures that plan for addressing issues during and
immediately after the system cutover is well-defined and communicated to the
IT team.

Cut over planning determines proper cut over plan, pilot, strategy for data
management, conversion support, ownership and responsibilities.

Deliverables for a cut over plan are Migration /Conversion Plan, Support
Requirements and Conversion Documents .
© Copyright IBM Corporation 2005

Cutover Planning

In short the cutover plan covers the following activities:


a)Review Migration /conversion planning and timing
b)Create checklist
c)Determine production readiness
d)Contingency Plan
e)Approve cutover
f) Establish helpdesk
g)Reorganize team for production support
h)Define long term production support strategy
© Copyright IBM Corporation 2005

Phase 5 – Go Live and Support


Program Management

Preparation

Preparation
Realization
Business

Go Live and
Business
Blueprint
Objective:

Sustain
Project

Support
Final
Organization
 Transition from a Quality Application
environment to a live, stable,
Productive operation Architecture

Operations

Activities Key Deliverables/Results


• Execute data entry and upload in Production • Production Systems Environment
environment
• Production Capable End Users
• Resolve issues
• Value Realization Analysis
• Validate Business Process Results
• Post Implementation Project Review
• Conduct Post Implementation Project Review
• Benefits Measurement
Phase 5: Go Live and Support
© Copyright IBM Corporation 2005

Deliverables

Issue Monitor
Management Transactions

Go Live and Support

Confirm Live
Project Environment
Review
Phase 5: Go Live and Support
© Copyright IBM Corporation 2005

Work Step Flow

Monitor Weekly
Transactions

Manage Project Signoff


Go Live Confirm Go Manage Review and
Live Problem
Problem Business
Resolution Continuous
Environment Resolution Benefits Improvement

Monitor
Monthly
Transactions
© Copyright IBM Corporation 2005

Phase 6 – Sustain

Program Management
Objective:

Preparation

Preparation
Realization
Business
 Help ensure that there is a

Business
Blueprint

Sustain
Project

Support
Go Live
Final
framework in place to sustain Organization

and
and improve the performance Application
of the system after go-live
Architecture

Operations

Activities Key Deliverables/Results


• Provide Help-Desk • SAP Center of Excellence (COE)
operational
• Execute Daily Operation Support and
Administration
• Execute Ongoing Security Administration
© Copyright IBM Corporation 2005

Summary
 A process-oriented...
 Step-by-step guide...
 Linking strategic vision...
 And business opportunities…
 with software enablers...

. . . to drive successful ERP implementations


Roles & Responsibilities

Project Team
© Copyright IBM Corporation 2005

Project Team – Roles & Responsibilities

 Application Consultant  Programmer/Developer


 Authorization  SAP Reviewer
Administrator  System Administrator
 Business Process Owner  Technical Consultant
 Organizational Change  Technical Team Member
Management (OCM)
 Training and
Expert
Documentation Project
 Program/Project Manager Manager/Lead
© Copyright IBM Corporation 2005

Application Consultant – Skill Profile


m y SA P.co m
C om pu tin g W o rkp la c e
D a tab as e kn o w -h o w A d va nc ed
S kills /K n ow led g e
m yS A P .c o m
N etw o rk tec h no lo g y C o m p on en ts
P ro fic ie nt S A P (P ro du ct)
P ro g ra m m in g la n gu a g e(s ) K no w le d g e

m yS A P .c o m c o re
O p e ra tin g s ys te m (s ) B a s ic

(S AP ) In te rfa c e
e x pe rien c e
A c c ele rated S A P
None

T e stin g
ex perien c e
B a sic B a s ic

ABAP
In tern et P ro fic ie n t P ro fic ie n t
tec h no lo g y
A d v a nc e d A d va nc ed

Q u a lity m an ag e m en t e x p erie nc e
P ro jec t m a n a ge m e n t ex p erie n c e
C h a ng e m a na g e m e nt e x p e rien ce
B u s in es s c o n su ltin g kn o w le d g e
T rain ing In du stry
e x pe rien ce ex p e rie n c e

G en era l K n o w ledg e/E xpe rienc e


© Copyright IBM Corporation 2005

Authorization Administrator – Skills Profile


m y S A P.co m
C o m pu ting W orkp lace
D atabase kn o w -ho w A d vanced
S k ills/K no w led ge
m y SA P.com
N etw o rk te ch no lo g y C om p o nen ts
P roficient S A P (P rod u ct)
P ro gram m in g lan g uag e (s) K n o w led ge

m y S A P.co m co re
O p erating system (s ) B asic

(S A P ) Interface
exp erien c e
A cce lerated S A P
N o ne

Testing
exp erien c e
B asic B asic

AB AP
Intern et P roficient Proficient
tec hn o lo gy
A dvan ced A dvanced

Q u ality m anag e m en t e xperience


P roject m a nagem ent exp erien ce
C h a ng e m an a gem en t
exp erien c e B u s in ess co nsultin g kn ow led ge
T rain in g Ind u stry
exp erien c e exp erien ce

G en eral K n ow ledg e/E xpe rien ce


© Copyright IBM Corporation 2005

Business Process Owner – Skill Profile


m y S A P .co m
C o m p u tin g
D a tab as e kn o w -h o w A dvan ced W o rk p lac e
S k ills /K n o w le d g e
m y S A P .co m
N e tw o rk te ch n o lo g y C o m p o n en ts
P ro fic ie n t S A P (P ro d u ct)
P ro g ram m in g la n g u a g e (s) K n o w le d g e

m y S A P .co m co re
O p eratin g s ys te m s B a s ic

(S A P ) In terfac e
ex p e rien ce
A c ce le ra ted S A P
N one

T e stin g
ex p e rien ce
B a s ic B a s ic

ABAP
In tern e t P ro fic ie n t P ro fic ie n t
tec h n o lo g y
A dvan ced A dvan ced

Q u ality m an ag e m e n t ex p e rien c e
P ro je ct m a n a g em en t e xp erien ce
C h an g e m an ag e m e n t
ex p e rien ce B u sin e ss c o n su ltin g kn o w le d g e
T rain in g In d u stry
ex p e rien ce e xp erie n c e

G e n e ra l K n ow le d g e
© Copyright IBM Corporation 2005

OCM Expert – Skills Profile


C om puting m yS A P .co m
A d van ced W orkp lace
S kills/K now ledge D atab ase kn o w -h ow
m yS A P .co m
N etw o rk tech n olog y C o m p o n ents
P ro ficient S A P (P roduct)
P ro g ram m ing lan g u ag e(s) K now ledg e

m yS A P .co m co re
O p eratin g system (s) B asic

(S A P ) In terface
exp erien ce
A cceleratedS A P
None

T estin g
exp erien ce
B asic B asic

ABAP
In tern et P ro ficient P ro ficient
tech n o lo g y
A d van ced A d van ced

Q u ality m an ag em en t exp erien ce


Pro ject m an ag em en t experien ce
C h ang e m an ag em ent exp erien ce
B u sin ess con su ltin g kn o w led g e
T rain in g In d u stry
exp erien ce experien ce

G eneral K now ledge/Experien ce


© Copyright IBM Corporation 2005

Program/Project Manager – Skills Profile


m y S A P .co m
C o m p u tin g
D a tab as e kn o w -h o w A d v an ce d W o rk p lac e
S k ills /K n o w le d g e
m y S A P .co m
N e tw o rk te ch n o lo g y C o m p o n en ts
P ro ficien t S A P (P ro d u ct)
P ro g ram m in g la n g u a g e (s) K n o w le d g e

m y S A P .co m co re
O p eratin g s ys te m s B a sic

(S A P ) In terfac e
ex p e rien ce
A c ce le ra ted S A P
None

T e stin g
ex p e rien ce
B as ic B a sic

ABAP
In tern e t P ro fic ie n t P ro ficien t
tec h n o lo g y
A d va n ced A d va n ce d

Q u ality m an ag e m e n t ex p e rien c e
P ro je ct m a n a g em en t e xp erien ce
C h an g e m an ag e m e n t
ex p e rien ce B u sin e ss c o n su ltin g kn o w le d g e
T rain in g In d u stry
ex p e rien ce e xp erie n c e

G e n e ra l K n ow le d g e
© Copyright IBM Corporation 2005

Programmer/Developer – Skills Profile


m yS A P .c o m
C o m p u tin g
D atab ase kn o w -h o w A dvanced W o rkp lac e
S k ills /K n o w le d g e
m yS A P .c o m
N etw o rk te ch no log y C om p on en ts
P ro fic ie n t S A P (P ro d u c t)
P ro g ra m m in g lan gu ag e(s) K n o w le d g e

m yS A P .c o m c ore
O p e rating sy stem s B a s ic

(S A P ) In te rfa ce
ex pe rien ce
A cc eleratedS A P
None

T esting
ex p e rien ce
B a s ic B a s ic

ABAP
In tern e t P ro fic ie n t P ro fic ie n t
tech n o lo g y
A dvanced A dvanced

Q u a lity m an ag em en t e xp erie nc e
P ro jec t m a n a g em e nt ex p e rien ce
C h a n g e m a nag em e n t
ex pe rien ce B us ine ss c o n su ltin g k no w led ge
T rain in g In du stry
ex p e rien ce ex pe rien ce

G e n e ra l K n o w le d g e
© Copyright IBM Corporation 2005

SAP Reviewer – Skills Profile


m y S A P .co m
C o m pu ting
D a tab a se kn o w -h o w A dv an c ed W o rk p lac e
S k ills /K n o w le dg e
m yS A P .c o m
N etw o rk tech n o lo g y C o m p o n en ts
P ro ficie n t S A P (P rod u ct)
P ro g ram m in g lan g u ag e(s ) K n ow led ge

m yS A P .co m co re
O p eratin g sy ste m s B asic

(S A P ) In te rface
ex p erie n c e
A c celera ted S A P
N on e

T estin g
exp erien ce
B asic B asic

ABAP
In te rn e t P ro ficie n t P ro ficie n t
tec h n o lo g y
A dv an c ed A dv an c ed

Q u ality m a n ag em en t exp e rien ce


P ro jec t m an a g e m e n t e xp erien ce
C h a n g e m an a g e m e n t
ex p erie n c e B u sin ess c o n s u ltin g k n o w le d g e
T rain in g In d u stry
exp erien ce ex p erie n ce

G e ne ra l K no w le dg e /E xp erie n ce
© Copyright IBM Corporation 2005

System Administrator – Skills Profile


m yS A P.co m
D atab ase kn o w -h o w A dv an ced w orkp lace
C o m pu tin g m yS A P .co m
S k ills N etw o rk tech n o lo g y co m p o n en ts
P ro ficient S A P (P ro du ct)
P ro g ram m in g lan g u ag e(s) K n ow le dg e

m yS A P.co m co re
O p eratin g system s B asic

(S A P) In terface
exp erien ce
A ccelerated S A P
None

T esting
exp erien ce
B asic B asic

ABAP
In tern et P ro ficien t P ro ficien t
tech n o log y
A dv an ced A dvan ced

Q u ality m an ag em en t
P ro ject m an ag em en t exp erien ce
C h an g e m an ag em en t
B u sin ess co n su ltin g kn o w led g e
T rain in g In d u stry
exp erien ce exp erien ce

G e ne ra l K n ow le dg e
© Copyright IBM Corporation 2005

Technical Consultant – Skills Profile


m yS A P .com
C o m p uting W o rkp lace
D atab ase kn o w -h o w A d van ced
S kills/K no w led ge
m yS A P .com
N etw o rk tech n o lo g y C o m p o n en ts
P roficien t S A P (P ro du ct)
P ro g ram m in g lan g u age(s) K n ow led ge

m yS A P .com co re
O p eratin g system (s) B asic

(S A P ) In terface
exp erien ce
A ccelerated S A P
None

T estin g
exp erien ce
B a sic B asic

ABAP
In ternet P rofic ien t P roficien t
tech n o lo g y
A d v an ced A d van ced

Q u ality m an ag em en t exp erience


P ro ject m anag em en t exp erien ce
C h an g e m an ag em en t experien ce
B u siness co n su ltin g kn o w led g e
T rain in g In d ustry
exp erien ce exp erien ce

G e ne ral K no w led ge /E x pe rien ce


© Copyright IBM Corporation 2005

Technical Team Member – Skills Profile


m yS A P .co m
C o m p u tin g W o rkp lac e
D ata b a s e kn o w -h o w A d van ce d
S k ills /K n o w le d g e
m yS A P .co m
N etw o rk te ch n o lo g y C o m p o n en ts
P ro ficien t S A P (P ro d u c t)
P ro g ra m m in g la n g u ag e(s ) K n o w le d g e

m yS A P .co m c o re
O p e ra tin g s ys te m (s ) B a sic

(S A P ) In terfac e
e xp erie n ce
A cc ele ra ted S A P
N o ne

T es tin g
e xp erie n ce
B asic B asic

ABAP
In te rn e t P ro ficie n t P ro ficien t
te ch n o lo g y
A d va nc e d A d van c e d

Q u a lity m an a g e m e n t e xp erien ce
P ro jec t m a n a g em en t ex p e rie n c e
C h a n g e m an a g e m e n t e xp e rien ce
B u s in e ss c o n s u ltin g k n o w le d g e
T ra in in g In d u s try
e xp erie n ce ex p e rie n c e

G e n e ra l K n o w le d g e /E x p e rie n c e
© Copyright IBM Corporation 2005

Training and Documentation PM/PL – Skills Profile


m yS A P .co m
C o m puting W o rkp lac e
D ata ba se k n ow -h ow A d van ced
S kills/K n o w le dg e
m y SA P .co m
N etw o rk te chn o log y C om p on e nts
P roficient S A P (P rodu ct)
Prog ram m in g lan g u ag e(s) K n ow le dge

m yS A P.co m core
O p eratin g s ys tem (s ) B asic

(SA P ) In te rfac e
exp erien c e
A cce lerated S A P
N o ne

Tes ting
e xp erien ce
B asic B asic

ABAP
In te rn e t P roficient P roficient
tech no lo gy
A d van ced A d van ced

Q u ality m a na gem en t exp erie nce


P roje ct m an ag e m en t exp erien ce
C h an g e m a n ag e m en t exp erien ce
B u sin ess co n su lting kn ow le d ge
T rainin g In du s try
e xp erien c e exp erien ce

G e neral K no w led ge/E x perie nce


© Copyright IBM Corporation 2005

Project Management Role - Customer


- Works in coordination with the TeamSAP Project Manager to make all
project relevant decisions
- Owns project deliverables and responsible for day-to-day project
management.
- Primary liaison with the steering committee and project sponsor, as well
as the SAP (or partner) consulting team.
- Definition of the implementation strategy; preparation and maintenance of
the project plan, project budget, and work plan
- Acquisition, assignment and management of project resources
- Communication of project status to the steering committee, project
sponsor, and the project team
- Streamlining the issue resolution process
- Ensure that the project is well communicated and received by all
stakeholders
© Copyright IBM Corporation 2005

Project Management Role - TeamSAP


- Works in coordination with the Customer Project Manager to make all
project relevant decisions
- Organize and coordinate consultant (and skills) resourcing
- Providing methodology for SAP’s accelerated implementation approach and
check that the methodology is really used
- Assisting project management and project team in internalizing the
AcceleratedSAP Implementation Roadmap
- Aiding in the definition of project deliverables and critical target dates to be
reflected in the project plan
- Assisting in the definition of project scope and objectives
- Aiding in the resolution of issues when necessary
- Assisting project managers, consultants, and individual teams when
necessary in the completion of any tasks
- Encouraging and facilitating the change over of project ownership and SAP
knowledge from the consulting team to the customer project team and core
team members

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