GT FSCM Collection Cookbook - 08-2009

Global Template Configurat
How to use this Cookbook?

This sheet should be used to setup FSCM for your country and is then the documentation which is used by Serv
to enter the right customizing entries.
The steps to follow are listed below Standar System to GDC

d Items be setup impact
Activate SAP Collections Managemnet Yes KLD -
Activate Creation of Post processing Orders Yes KLD -
Business Parther Number Ranges Yes KLD -
Synchronization Control Yes KLD -
Define Business Partner Role Yes KLD -
Define Number Assignment Yes KLD -
Activate Assignment of Contact Person Yes KLD -
Activate Standard Implementation for Mapping in FI Yes KLD -
Activate Distribution per Company Code Yes KLD -
Create Attribute Profile Yes KLD -
Create Text Profile Yes KLD -
Define Number Range for P2P Case Yes KLD -
Define Promise to Pay Case Type Yes KLD -
Define Automatic Status Changes Yes KLD -
Text ID for Notes Yes KLD -
Make Settings for Promies to Pay Yes KLD -
Define Company Codes for Collections Mgmt Yes KLD -
Define Basic Rules Yes KLD -
Define Collection Rules Yes KLD -
Define Collection Strategy Yes KLD -
Define Collection Segments Yes KLD -
Define Collection Profiles Yes KLD -
Define Collection Groups Yes KLD -

Assign Collection Groups to Collection Segments Yes KLD -
Integration with SAP Dispute Management Yes KLD -
Where to find Documentation?

AR PFT: Implementation Documentation Solution Manager
FSCM User Job Aids TOM MOD Canada Sharepoint
FSCM TOM MOD CA Documentation for New Develo Solution Manager
FSCM General Documentation S2C Sharepoint
mplate Configuration Cookbook
mentation which is used by Service management. For each step of the setup, there is a seperate sheet which helps you
Transaction Area
FDM_CUST08 Collections Management

SPRO General Application Function
BUCF SAP Business Partner
SPRO Master Data Synchronization
SPRO Collections Management
SCASE_NUMBERRANGE Collections Management

k
ach step of the setup, there is a seperate sheet which helps you
Status
Settings already in KLD, no additional transport needed

Transport Created
Transport Created
Transport Created
Manual Cutover Task, Task Completed
Transport Created
Transport Created
Transport Created
Transport Created
Transport Created
Transport Created
Transport Created
Manual Cutover Task, Task Completed
Transport Created
Transport Created
Transport Created. However, assignement of the
specialist should be a manual cutover task
Transport Created
Transport Created
Collection Management Configuration for FSCM
Activation of FSCM Collections Management
In this IMG activity you activate the component SAP Collections Management. In the standard delivery the com
Management is not activated.
Menu Path
1. T-Code : SPRO
2. Click on the SAP Reference IMG button
3. Follow the IMG menu path: SAP Customizing Implementation Guide > Financial Supply Chain Management >
Receivable Accounting > Activate SAP Collections Management
4. Or you can enter T-Code: FDM_CUST08
Ensure the application indicator check box is selected.

n for FSCM
anagement
standard delivery the compoent SAP Collections
upply Chain Management > Integration with Accounts

Activate Creation of Post processing Orders
In this IMG activity you carry out initial master data synchronization using the Synchronization Cockpit, by ensu
as been mapped to the appropriate Customer --> Business Partner (CVI_01) Process
Menu Path
1. T-Code : SPRO
3. Follow the IMG menu path: SSAP Customizing Implementation Guide > Cross-Application Components > Ge
Postprocessing Office > Business Processes > Activate Creation of Postprocessing Orders
Map the AP-MD Component to the CVI_01 business process and ensure the active check box is selected
for FSCM
sing Orders
onization Cockpit, by ensuring AP-MD software component
ication Components > General Application Functions >

ders
ck box is selected
Business Partner Number Ranges
In this IMG activity business partner number ranges are created and assigned to business partner groupings. I
business partners numbers are synchronized with your customer numbers, please follow the steps outlined belo
Menu Path
1. T-Code : SPRO
3. Follow the IMG menu path: SSAP Customizing Implementation Guide > Cross-Application Components > SA
Partner > Basic Settings > Number Ranges and Groupings > Define Number Ranges
4. Or you can enter T-Code: BUCF
Name the interval number and number range to match the customer number range. Ensure the external numb
See below for information on the Customer Number range for company code 511
Account group for company code 511 – Sold-to: XX01, Payer: XX03, therefore, the Number range is NX
NX customer number range is as follows

Therefore, the Business partner number range should also be 2000000000 to 2999999999
n for FSCM
Ranges
ness partner groupings. If you would like to ensure your
low the steps outlined below.
lication Components > SAP Business Partner > Business
Ensure the external number range check box is selected.

umber range is NX
Synchronization Control
In this IMG activity define for which platform objects a post-processing order shoul be written in the event of a s
definition is not direction-specific, meaning a request is always written when the platform object is used either
in the synchronization.
Menu Path
1. T-Code : SPRO
3. Follow the IMG menu path: SAP Customizing Implementation Guide > Cross-Application Components > Mas
Synchronization Control > Activate PPO Requests for Platform Objects in the Dialog
Ensure the BP syncronization object is selected and that the corresponding PPO Active check box is selected
n for FSCM
ol
written in the event of a synchronization error. This
form object is used either as a source or as a target object
cation Components > Master Data Synchronization >
e check box is selected

Define BP Role for Direction Customer to BP
In this IMG activity you assign BP roles to the account group for the customer master record in which the busine
processing the customer.
When you process the customer as part of customer integration the system creates a business partner with the
BP roles that are assigned to this account group.
Requirements
You have determined the account groups and the number ranges assigned to the account groups for creating c
for Financial Accounting. You make these settings in the following IMG activities:
Define Account Groups with Screen Layout (Customers)
Create Number Ranges for Customer Accounts
Assign Number Ranges to Customer Account Groups
You have defined and made settings for the BP role in Customizing for SAP Business Partner. You make these se
BP Roles.
You have made all required settings in Customizing for Master Data Synchronization by choosing Cross-Applicat
Synchronization.
Menu Path
1. T-Code : SPRO
Synchronization Control > Customer/Vendor Integration > Business Partner Settings > Settings for Customer In
Direction Customer to BP
Ensure the XX01 - Sold to and XX01 - Payer groupings are mapped to the UDM000 - BP Collections Managemen
n for FSCM
tomer to BP
record in which the business partner is to be created when
a business partner with the relevant account group in the
ount groups for creating customer accounts in Customizing
Partner. You make these settings in the IMG activity Define
by choosing Cross-Application Components-> Master Data

> Settings for Customer Integration > Define BP Role for
BP Collections Management Role

Define Number Assignement for Direction Customer to BP
In this IMG activity you assign the groupings for the business partner to the account groups for the customer m
when you process customers as part of customer integration the system also updates the business partner at t
With this assignment you choose whether the customer master record is to be created with an account group w
assignment or with identical numbers.
Requirements
You have defined and assigned number ranges and groupings for the business partner. You make these settings
Define Number Ranges
Define Groupings and Assign Number Ranges
You have determined the account groups and the number ranges assigned to the account groups for creating c
for Financial Accounting. You make these settings in the following IMG activities:
Define Account Groups with Screen Layout (Customers)
Create Number Ranges for Customer Accounts
Assign Number Ranges to Customer Account Groups
Note that account groups that are also used for consumers or retail sites cannot be synchronized.
Menu Path
1. T-Code : SPRO
Customer Integration > Assign Keys > Define Number Assignment for Direction to Customer BP
Ensure the BP grouping is mapped to the same customer account group and that the Same Number Range chec
n for FSCM
on Customer to BP
groups for the customer master records to ensure that

s the business partner at the same time.
d with an account group with internal or external number
r. You make these settings in the following IMG activities:
ount groups for creating customer accounts in Customizing
ynchronized.

> Settings for Customer Integration > Field Assignment for
stomer BP
Same Number Range check box is selected

Activate Assignment of Contact Person
In this IMG activity you can activate the assignment of contact persons.
You activate assignment if both of the following statements are true: Contact person attributes are to be proces
the customer master record and you want to assign attributes to ensure that the contract person is synchronize
integration.
Menu Path
1. T-Code : SPRO
3. Follow the IMG menu path: SSAP Customizing Implementation Guide > Cross-Application Components > Ma
Customer Integration > Assign Attributes > Contact Person > Activate Assignment of Contact Person
Ensure the Contact Person Active check box is selected

n for FSCM
ct Person
attributes are to be processed in the business partner or in

tract person is synchronized as part of customer
lication Components > Master Data Synchronization >

> Settings for Customer Integration > Field Assignment for
Contact Person
Activate Standard Implementation for Mapping in FI-AR
With this IMG activity, you can deactivate the standard implementation of the Business Add-In Mapping: Busine
Person without making any modifications, in order to activate your own implementation of this BAdI.
The IMG activity concerns a switch that you can use to change the status of the standard implementation from
deactivated to active without making any program modifications.
Menu Path
1. T-Code : SPRO
Receivable Accounting > Master Data Distribution > Mapping of Master Data > Activate/Deactivate Standard Im
AR
Ensure Badi is activated

n for FSCM
Mapping in FI-AR
ss Add-In Mapping: Business Partner - Customer/Contact

on of this BAdI.
dard implementation from active to deactivated , or from

ate/Deactivate Standard Implementation for Mapping in FI-
Activate Distribution per Company Code
In this IMG activity, you activate data distribution for those company codes that participate in Receivables Proce
Collections Management.
The data of the company codes affected is transferred with the program Distribution of FI-AR Data in Collection
( FDM_COLL_SEND_ITEMS).
Menu Path
1. T-Code : SPRO
Receivable Accounting > Distribution of Data in Collections Management > Activate Distribution per Company C
Input the company code for all company codes participating in FSCM Collection Managmeent. Ensure the defau
n for FSCM
pany Code
cipate in Receivables Processing using the component SAP
of FI-AR Data in Collections Management

Distribution per Company Code
gmeent. Ensure the default Items for Head Office radio button is selected.
Create Attribute Profile
In this activity you define the properties of the attributes in the case that represents the promise to pay.
The settings with regard to the modifiability of the attributes in the case however only affect the status and the
other attributes, the program overrides these settings.
However, in this activity you can adjust the position of the attribute on the screen in accordance with your requ
attributes.
The properties in the attribute profile do not influence the field properties in the view Customer Account - Proce
You assign the attribute profile to the case type for promises to pay later in the IMG activity Define Case Types.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Promise to Pay > Create Attribute Profile
Create a profile name, description and assign your profile to the UDM_P2P_ATTR table name
Create only one attribute group for header data
Assign the appropiate promise to pay case attributes, assign to group 1 and indicate the position and behavior
n for FSCM
e
the promise to pay.

y affect the status and the external reference. For the
accordance with your requirements or hide certain
Customer Account - Process Receivables.

ctivity Define Case Types.
upply Chain Management > Collections Management >

e
the position and behavior for each case attribute
In this IMG activity you define which text IDs you want to use
Collection for your notes
Management for a promise
Configuration to pay.
for FSCM
Create Text Profile
You assign the text profile to the case type for promises to pay later in the IMG activity Define Case Types.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Promise to Pay > Text Profile > Create Text Profile
Create the text profile name, description and define the sort order for displaying promise to pay notes
Input the text ID, meaning and sequence number to appear in the notes drop down menu
nmise to pay.
for FSCM
y Define Case Types.

Text Profile
mise to pay notes

Create Status Profile
In this activity you can create a status profile for the promise to pay. The status profile for the promise to pay m
following 3 statuses:
Status for the active promise to pay: System status 001 or 002
Status for the confirmed promise to pay: System status 008
Status for the voided promise to pay: System status 009
When you create the promise to pay, it receives the status with the lowest number. Assign system status 001 o
for the confirmed promise to pay is set automatically only. You define this in the IMG activity Define Automatic S
status profile to the case type for promises to pay later in the IMG activity Define Case Types.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Promise to Pay > Create Status Profile
Create a status profile and descriptoin. Highlight the status profile and click on status values
Input the following 3 status's:
n for FSCM
le for the promise to pay must contain at least the
ssign system status 001 or 002 to this status. The status

activity Define Automatic Status Changes. You assign the
e Types.

Define Number Range for Promise to Pay Case
You can use this IMG activity to define number range intervals. You can then assign them to a case type in the I
When you create or save a case, the system automatically assigns a number. By means of the number range in
which number area the number is taken. The number is used to identify a case in internal and external commu
Please note, this should be a manual cutover task
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Promise to Pay > Define Number Range Interval for Case
4. Or you can enter T-Code: SCASE_NUMBERRANGE
Click on the change intervals button and select insert interval. Insert a unique number range ID and number ra
Click on the add interval button

n for FSCM
e to Pay Case
hem to a case type in the IMG activity Define Case Types.

ans of the number range interval, you can determine from
ernal and external communication.

Interval for Case
er range ID and number range:

Define Promise to Pay Case Type
In this IMG activity you define the case types for the promise to pay.
If you do not use the settings delivered with the standard, you have already created an RMS, element types for
attribute profile, a text profile, a status profile, and a number range interval for the promise to pay.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Promise to Pay > Define Case Types
Highlight an existing case type and select Edit --> Copy As

Provide a case type name and description and modify the following entries, as previously configured in this coo
-Attribute Profile
-Status Profile
-Text Profile
n for FSCM
e Type
an RMS, element types for the case and the case notes, an
romise to pay.
usly configured in this cookbook

Automatic Status Changes
In this IMG activity, you define a status for the automatic confirmation of promises to pay. The status is used in
When the promise to pay is withdrawn
When a promise to pay is replaced by a new one
When the invoice that the promise to pay referred to has been cleared and, as a result, program FDM_P2P_AUTO
to pay
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Promise to Pay > Process Integration > Define Automatic Status C
Identify the case type and status for automatic status changes
n for FSCM
ges
pay. The status is used in the following cases:
lt, program FDM_P2P_AUTO_CONFIRM confirms the promise

Define Automatic Status Changes
Text ID for Notes
Using the transaction Customer Account - Process Receivables, you can add notes to a promise to pay. In this IM
note category is used.
Requirements
You have created a text profile and defined it for the case type for promises to pay.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Promise to Pay > Process Integration > Define Text ID for Notes
Define the text ID for creation and addition of notes and assign to the promise to pay case type
n for FSCM
a promise to pay. In this IMG activity, you define which

Define Text ID for Notes
Make Settings for Promise to Pay
In this IMG activity, you define which case type the system is to use for promises to pay. You can also define th
be considered in the valuation of the state of the promise to pay. If you require integration with dunning, enter
then excludes items from dunning where there is a promise to pay for the invoice and this promise can be kept
Requirements
You have created the case type in Customizing of the basic data for promises to pay.
Menu Path
1. T-Code : SPRO
Integration with Accounts Receivable Accounting > Promise to Pay > Make Settings for Promise to Pay
Assign the company code to the corresponding case type

n for FSCM
to Pay
ay. You can also define the number of tolerance days to

ration with dunning, enter a dunning block. The system
d this promise can be kept within the deadline agreed.

or Promise to Pay
Define Company Codes for SAP Collections Management
In this IMG activity you define the company codes from Accounts Receivable Accounting that are to participate
You use the company codes defined here later when you define the collection segments.
Requirements
In Accounts Receivable Accounting, you have defined the company codes for which data is to be transferred to
carrying out the following IMG activity:
Financial Supply Chain Management -> Collections Management -> Integration with Accounts Receivable Accou
SAP Collections Management -> Activate Distribution per Company Code.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Basic Data > Define Company Codes for SAP Collections Managem
Input company codes that should participate in FSCM Collections Management

n for FSCM
ions Management
ing that are to participate in SAP Collections Management .

nts.
ata is to be transferred to Collections Management by
Accounts Receivable Accounting -> Distribution of Data to

r SAP Collections Management
Define Basic Rules
In this IMG activity, you can define new basic rules in addition to the basic rules delivered. In the next activity,
define collection rules. The conditions defined in the basic rules are used for prioritization in the consideration
Collections Management. If a condition (for example, amount of receivables due from a business partner) is fulfi
increases accordingly.
For global template, three new basic rules for collections managmenet have been created:
-ZBR000000D Amt of Individual Item Overdue Since N Days-Disc Due Date
-ZBR000000X Exclude Open Promise to Pay Status
-ZBR000000Z Document Type and Posting Key
The below configuration should be completed if new basic rules, in addition to the above, are developed.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Collection Strategies > Basic Rules > Define Basic Rules
Create and name basic rule for Amount of Individual Items Over Due Since N Days Past the Discount Due Date
Highlight the newly created basic rule and click on the Attributes of Selection Options for Basic Rules folder
Ensure the No Multiple Selection check box is selected for both the Amount and Number of Days Past Due
Add another basic rule for excluding accounting documents with an open promise to pay status and assign to b
Ensure the No Multiple Selection check box is selected for both the Promise to Pay level and the Amount
Add another basic rule for valuating AR line items by document type and posting key and assign to basic rule st
Ensure the Single field option check box is selected for both the Posting Key and Document Type
n for FSCM
ered. In the next activity, you use these basic rules to

ation in the consideration of business partners in SAP
a business partner) is fulfilled, the priority in the worklist
ated:
ove, are developed.

efine Basic Rules
st the Discount Due Date and assign to Basic Rule Structure Z_TBD (update after tech team has provided)
for Basic Rules folder
ber of Days Past Due
pay status and assign to basic rule structure Z_TBD (update after tech team has provided)
vel and the Amount
and assign to basic rule structure Z1AR_ZBR000000Z
ument Type
Define Collection Rules
In this IMG activity you create the collection rules to be used later for the definition of collection strategies. To d
conditions (represented by basic rules) that have to be fulfilled for the collection rule to apply to the collection r
the collection rules lead to a prioritization of the business partners. The system checks the conditions of all bas
individual collection rule. If all conditions are fulfilled, the priority in the worklist increases accordingly.
Requirements
Before you configure the collection rules, you must have checked and extended (where necessary) the basic ru
the IMG activity Define Basic Rules.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Collection Strategies > Collection Rules > Define Collection Rules
A newly created collection rule has been defined to combine the three newly created basic rules together, since
Name the rule and provide a useful description so that users who are modifying the collection strategy can und
Highlight the newly created collection rule and click on the Assignment of Basic Rule folder
Add all three newly created basic rules to this collection rule
n for FSCM
s
f collection strategies. To do this, assign prerequisites and

to apply to the collection rule. When worklists are created,
ks the conditions of all basic rules that make up the
ases accordingly.
re necessary) the basic rules. For more information, see

> Define Collection Rules
basic rules together, since all conditions must be met for the accounting document line item to be valuated.
ollection strategy can understand what the collection rule is implying based on the description
e valuated.
Define Collection Strategy
In this IMG activity, you create the collection strategies used in SAP Collections Management. Strategies are us
-Prioritize business partners on the worklist
-Define the currency in which the amounts are to be displayed in the worklist
-Determine the time intervals with which the business partner payables are to be sorted
-Define the type of integration with dunning in Accounts Receivable Accounting
-Determine the influence of the terms of payment on Collections Management (proactive receivables processin
All specialists in a collection group collect open receivables from business partners with the same strategy. The
collection strategy to each collection group. For more information, see the IMG activity Define Collection Groups
Requirements
Before you configure strategies, you must have created the collection rules that you want to use for the prioriti
the worklist. For more information, see the IMG activity Define Collection Rules.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Collection Strategies > Process Strategies
4. Or you can enter T-Code: UDM_STRATEGY
A sample strategy has been created for Global Template to use as a reference when generating strategies for a
In this strategy, the same collection rule is used and valuated according to different aging buckets. Please see
Name the strategy and provide a description

Input currency for the company code
Identify the first collection rule and number of valuation points
Highlight the collection rule and define the selection values
In the below case, 25 points will be assigned if the discount due date is between 01 and 30, the AR line item do
Identify the next collection rule and number of valuation points
In the below case, 25 points will be assigned if the discount due date is greater than 91, the AR line item doesn
Notice that the total valuation points add up to 100, as defined in the Derivation of Priority defined in the custo
Please refer to the below IMG menu path for priorities:

SAP Customizing Implementation Guide > Financial Supply Chain Management > Collections Management > Ba
Please refer to the below IMG menu path for the derivation of the priority:
SAP Customizing Implementation Guide > Financial Supply Chain Management > Collections Management > Ba
If a customer workitem has open invoices in the 1-30 discount due date aging bucket only, then a valuation of 2
If a customer workitem has open invoice in all the aging buckets, for example, then a valuation of 100 will be a
n for FSCM
egy
gement. Strategies are used to
ted
tive receivables processing)

ith the same strategy. Therefore, you have to assign a
y Define Collection Groups .
want to use for the prioritization of business partners on

es
generating strategies for assignment to each regional collection group

aging buckets. Please see below for details:
and 30, the AR line item doesn’t have an open promise to pay, and the posting key = 01 and document type =DR for invoic
91, the AR line item doesn’t have an open promise to pay, and the posting key = 01 and document type =DR for invoices
riority defined in the customizing steps. These steps can not be modified since they are in use by Canada
ections Management > Basic Settings for Collections Management > Collection Strategies > Priorities > Define Priorities
ections Management > Basic Settings for Collections Management > Collection Strategies > Priorities > Define Derivation
only, then a valuation of 25 will be assigned for a priority of Low.

valuation of 100 will be assigned for a priority of Very High.
ment type =DR for invoices
nt type =DR for invoices
ities > Define Priorities
ities > Define Derivation of Priority

Define Collection Segments
In this IMG activity, you define which collection segments are to be used in SAP Collections Management. Colle
codes of a company from the view of SAP Collections Management so that transaction data (open items, disput
business partner from these company codes can be considered together. The collection segment also determin
Management is to be considered for customers in this segment. For each collection segment, specify the credit
system is to determine, for example, the credit limit utilization of the customer.
You can only use collection segments in SAP Collections Management if you have released them. Once you hav
longer removed the company codes that you have assigned to the segment. This restriction is necessary so tha
example, profile changes or changes to collection-specific data in the business partner master record), the syst
contacts and resubmissions from old segments to the new segments.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Organization Structure > Define Collection Segments
Create the segment and segment name. Highlight the segment and click on the Assign Company Codes to Col
Assign applicable company codes to the collection segment. Please note, since FSCM credit management has not been impl
After you are done assigning the company codes, please be sure to release the collection segment so that you can continue w
n for FSCM
nts
ctions Management. Collection segments group company

n data (open items, dispute cases, promises to pay, ...) of a
on segment also determines which data from SAP Credit
egment, specify the credit segments from which the
eased them. Once you have released them, you can no

triction is necessary so that after reorganizations (for
er master record), the system can assign customer

ion Segments
gn Company Codes to Collection Segment folder

anagement has not been implemented, you will not assign credit segments to the collection segment.
ent so that you can continue with organizational structure customizing settings
Define Collection Profile
In this IMG activity, you determine the collection profiles that can be assigned to the business partners in SAP C
Collection profiles are a grouping of collection segments and thus split the company codes that participate in SA
can determine how the company codes are split in a profile and which company codes are not included in a pro
Segments to Profile using the function Assignment Status of Company Codes. Once you have assigned a profile
define, for each collection segment, the (group of) collection specialists that are to contact the business partne
Requirements
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Organization Structure > Define Collection Profiles
Create a collection profile and name. Highlight the collection profile and click on the Assign Collection Segmen
Assign the applicable collection segment(s) to the collection profile
n for FSCM
le
business partners in SAP Collections Management.

codes that participate in SAP Collections Management. You
s are not included in a profile in the view Assign Collection
you have assigned a profile to a business partner, you can
ontact the business partner in this segment.

ion Profiles
Assign Collection Segments to Profile folder

Define Collection Groups
In this IMG activity, you define the groups of collection specialists that are to contact customers in SAP Collectio
collection specialists to each group using their user names. Each collection specialist can also enter a temporar
vacation or sickness). When the specialist is absent, the system assigns the worklist items to the substitute.
All specialists in a collection group collect open receivables from business partners with the same strategy. You
strategy to each group.
Please note that creation of the collection group can be transported. But adding the collection specialists to the
needs to be a manual cutover task.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Organization Structure > Define Collection Groups
Create collection group and assign to existing collection strategy. Highlight the collection group and strategy a
Add the appripiate collection specialists to the collection group. Please note this portion will be a manual cutov
n for FSCM
ps
customers in SAP Collections Management. You assign

can also enter a temporary substitute (for example, for
items to the substitute.
ith the same strategy. You therefore assign a collection
collection specialists to the collection groups in this step

ion Groups
ction group and strategy assignment and click on the Assign Processor to Collection Group folder
ion will be a manual cutover task
Assign Collection Groups to Collection Segments
In this IMG activity, you define which contact groups are to contact business partners in the respective collectio
You define one of the groups as default group. The system proposes this per related segment when you enter a
master record. This ensures that in each segment, a group of collection specialists is responsible for the custom
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Organization Structure > Assign Collection Groups to Collection Se
Highlight the desired collection segment and click on the Assign Collection Group folder
Identify appriopiate collection groups that should be assigned to the collection segment. Ensure you define a d
collection group is left blank in the business partner profile, this will be the default collection group
n for FSCM
tion Segments
in the respective collection segments.
egment when you enter a profile in the business partner

responsible for the customer.

ion Groups to Collection Segments
ent. Ensure you define a default collection group. If the
llection group
Integration with SAP Dispute Management
In this IMG activity you define the status for dispute cases to be collected.
When calculating the amount to be collected, the system considers the status of the dispute cases involved by
dispute cases to be collected to the amount to be collected.
Menu Path
1. T-Code : SPRO
Basic Settings for Collections Management > Promise to Pay > Define Status for Dispute Cases To Be Collected
Identify the SAP Dispute Management Case Type for integration. Please note this step should be completed aft
Identify the dispute case status that should be included in the to be collected amount within the collections management workl
n for FSCM
anagement
dispute cases involved by transferring the amount of the

ute Cases To Be Collected
p should be completed after Dispute Management Configuration has been Completed.
ollections management worklist

GT FSCM Collection Cookbook - 08-2009

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GT FSCM Collection Cookbook - 08-2009

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Copyright:

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Global Template Configurat

How to use this Cookbook?

The steps to follow are listed below Standar System to GDC

Define Collection Groups Yes KLD -

Where to find Documentation?

FDM_CUST08 Collections Management

SPRO Collections Management

Settings already in KLD, no additional transport needed

Ensure the application indicator check box is selected.

upply Chain Management > Integration with Accounts

ication Components > General Application Functions >

NX customer number range is as follows

lication Components > SAP Business Partner > Business

Ensure the external number range check box is selected.

cation Components > Master Data Synchronization >

e check box is selected

record in which the business partner is to be created when

a business partner with the relevant account group in the

ount groups for creating customer accounts in Customizing

Partner. You make these settings in the IMG activity Define

by choosing Cross-Application Components-> Master Data

cation Components > Master Data Synchronization >

BP Collections Management Role

groups for the customer master records to ensure that

d with an account group with internal or external number

r. You make these settings in the following IMG activities:

ount groups for creating customer accounts in Customizing

cation Components > Master Data Synchronization >

Same Number Range check box is selected

Ensure the Contact Person Active check box is selected

attributes are to be processed in the business partner or in

lication Components > Master Data Synchronization >

Ensure Badi is activated

ss Add-In Mapping: Business Partner - Customer/Contact

dard implementation from active to deactivated , or from

upply Chain Management > Integration with Accounts

of FI-AR Data in Collections Management

upply Chain Management > Integration with Accounts

the promise to pay.

accordance with your requirements or hide certain

Customer Account - Process Receivables.

upply Chain Management > Collections Management >

y Define Case Types.

upply Chain Management > Collections Management >

mise to pay notes

le for the promise to pay must contain at least the

ssign system status 001 or 002 to this status. The status

upply Chain Management > Collections Management >

Please note, this should be a manual cutover task

Click on the add interval button

hem to a case type in the IMG activity Define Case Types.

upply Chain Management > Collections Management >

er range ID and number range:

Highlight an existing case type and select Edit --> Copy As

upply Chain Management > Collections Management >

usly configured in this cookbook

lt, program FDM_P2P_AUTO_CONFIRM confirms the promise

upply Chain Management > Collections Management >

a promise to pay. In this IMG activity, you define which

upply Chain Management > Collections Management >

Assign the company code to the corresponding case type

ay. You can also define the number of tolerance days to