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ABSTRACT
This paper investigates whether the bullwhip effect has economic consequences at the
firm level. The bullwhip effect refers to the amplification of demand variability from a
downstream site to an upstream one. Simply put, the bullwhip effect manifests when
input production (in the case of manufacturing firms, orders in the case of retailers) is
including equity returns, cash flows, operating costs, earnings, and earnings attributes
management scholars, our analysis yields results that are inconsistent with the notion
that the bullwhip has significant negative economic consequences at the firm level. In
accounting/financial measures of profitability and the bullwhip, both with and without
covariate controls. These results are also robust after controlling for the potential
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1. Introduction
The bullwhip effect refers to the amplification of demand variability from a
downstream site to an upstream one. Simply put, the bullwhip effect manifests when input
production (in the case of manufacturing firms, orders in the case of retailers) is more volatile
than output/product demand. A not inconsiderable amount of intellectual ink has been spilt on
the bullwhip effect. At last count, Google Scholar citations for “bullwhip effect” exceed 19,000.
The two seminal papers on the bullwhip by Lee et al. (1997a, b) have in excess of 8,500 citations
in total. Academic interest in the bullwhip is also supported by anecdotal evidence. Companies
such as Caterpillar, Proctor & Gamble, Hewlett-Packard and Walmart among others have
bullwhip is difficult to explain unless these scholars are assuming, perhaps implicitly, that the
production, the bullwhip could be instrumental in lowering firm efficiency, increasing costs
and reducing profits. And yet, large sample firm-level evidence regarding the financial impact
of the bullwhip is relatively sparse. In fact, the academic literature on the bullwhip focuses
almost exclusively on modeling and determining empirically the underlying factors that drive
the bullwhip and on managing the bullwhip. But if the bullwhip has no economic consequences,
The purpose of this paper is to investigate whether the bullwhip has economic
consequences at the firm level using large scale panel data. Investigating the bullwhip effect at
the firm level rather than the industry or industry sector levels is important because aggregation
mechanically suppresses the bullwhip effect (Chen and Lee, 2016). Our analysis has modest
aims insofar as it focuses on intra-firm bullwhips rather than a more comprehensive analysis of
the bullwhip along firms’ supply chains (inter-firm bullwhips). Mostly because of data
requirements, other large sample firm-level studies have similarly limited themselves to
analyzing intra-firm bullwhips (Bray and Mendelson 2012; Shan et al. 2014). Specifically, we
investigate the relation between the bullwhip and a large number of firm-level
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accounting/financial performance measures both in terms of first-moment mean effects and
To investigate how the bullwhip might affect expected firm performance and the
impact of the bullwhip on firm-level profitability outcomes. (These hypotheses can also be
derived from a stylized monopolistic single server queueing inventory model provided in the
Our empirical results are quite surprising. Contrary to what has been assumed
implicitly by many operations management scholars, our analysis yields results that are
inconsistent with the notion that the bullwhip has far-reaching economic consequences for the
relations between measures of the bullwhip and our comprehensive set of accounting/financial
performance measures, both with and without covariate controls. Even in those cases where
the relations are statistically significant, the coefficient signs are either counterintuitive or the
We do not consider our results to be definitive. After all, our analyses depend upon
proxies for essential variables such the bullwhip and capacity utilization which may fail to do
justice to the underlying concepts. There are also potential endogeneity issues which are always
difficult to contend with. Also, our analysis focuses solely on intra-firm bullwhips, and perhaps
the essential bullwhip effect involves inter-firm bullwhips along the supply chain. Nevertheless,
our empirical results are very surprising and call for further analyses of the relation between
the bullwhip effect and its economic outcomes at the firm level in order to vindicate the
intellectual investment that operations management scholars have invested over the years on
In what follows, Section 2 briefly reviews relevant literature. Section 3 derives the
hypotheses. Section 4 describes the empirical constructs and the data. Section 5 provides the
empirical tests assuming that the bullwhip is (conditionally) exogenous. Section 6 addresses
the potential endogeneity of the bullwhip. Section 7 provides sensitivity analyses. Section 8
briefly concludes.
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2. A Brief Literature Review
Only recently have accounting researchers taken interest in the bullwhip effect (Chang,
Chen, Hsu, Mashruwala 2018). By contrast, the bullwhip effect has been analyzed extensively
by economists and operations management scholars. Blinder and Maccini (1991a, b), Cachon
et al. (2007), Giard and Sali (2013), and Chen and Lee (2016) offer comprehensive surveys of
these respective literatures. Empirical studies of the bullwhip in both the economics and
operations management literatures focus almost exclusively on industry and higher levels of
aggregation. But, there are a few important exceptions. Bray and Mendelson (2012) devise a
firm-level measure of the bullwhip based on the seminal inventory model by Lee (described
briefly below) that allows for information sharing, which acts to mitigate the bullwhip effect
oversimplification, they essentially measure the bullwhip by the difference between the
volatility of demand and the volatility of production. Bray and Mendelson find that the bullwhip
effect is ubiquitous with about two-thirds of their firms exhibiting bullwhips, and argue that the
bullwhip is economically significant in the aggregate with the mean quarterly standard
deviation of upstream orders exceeding that of demand by $20 million. Shan et al. (2014)
investigate the bullwhip effect for over 1200 Chinese firms listed on the Shanghai and Shenzhen
stock exchanges from 2002 to 2009. They measure the bullwhip by the ratio of the volatility of
production to the volatility of demand. They find that more than two-thirds of their firms exhibit
a bullwhip effect. Although documenting the ubiquitous nature of the bullwhip and bullwhip
drivers, neither of these studies attempt to measure the financial impact of the bullwhip on firm-
level profitability.
To the best of our knowledge, Mackelprang and Malhotra (2015) is the only study to
date to attempt to measure the firm-level economic impact of the bullwhip by reference to
firms’ return on assets (ROA) and its components. They examine the bullwhip effect across
supply chain partners by analyzing 383 customer-supplier combinations. Unlike the studies
cited in the previous paragraph, they are able to measure the bullwhip effect both within the
firm and also across the supply chain. The primary limitation of their study is the small sample
size which is a consequence of their supply chain focus. (Indeed, their sample size seems to be
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problematic as evidenced by the fact that all of the independent variables in their base model
functions of the intra and inter-firm bullwhips. They find that their intra-firm bullwhip linear
(quadratic) term is (i) statistically negatively (positively) associated with ROA, (ii) positively
(negatively) statistically associated with SGA expense and (iii) insignificantly associated with
operating margin. However, a closer look at their results indicates that even when the regression
coefficients are statistically significant they are not economically significant. Furthermore, the
sum of the linear and quadratic terms are economically insignificant for all three performance
measures. Moreover, based on their reported regressions, at the variable means, an increase in
the intra-firm bullwhip is counterintuitively positively associated with an increase in ROA and
In addition to their small sample focus, Mackelprang and Malhotra (2015) analysis is
limited to a small number of accounting metrics. By contrast, we investigate the relation of the
bullwhip to the means and volatilities of a large number of accounting and equity market based
firm-level performance measures. We focus on volatility effects as well as mean effects because
(i) the bullwhip itself is a volatility-type measure and (ii) volatility effects are often more
exactly estimated (that is, with less noise) than mean effects (Merton 1980). We also investigate
market-based performance measures because volatility measures are known to effect equity
return performance. We also attempt to address the potential endogeneity of the bullwhip.
3. Hypotheses
The extant operations management literature focuses primarily on the existence of the
bullwhip effect and it’s the underlying drivers, and how to manage/eliminate the bullwhip. Even
where the operations management literature ascribes cost frictions and cost inefficiencies to the
bullwhip, the focus is primarily on how cost shocks help to drive the bullwhip rather than
There are indeed two ways to view the bullwhip effect at the firm level and the relation
between this effect and firm profitability. One view is suggested by the empirical findings in
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the literature that the bullwhip is heterogeneous across industries and industry sectors. This
heterogeneity raises the possibility that rather than being a costly friction, the extent of the
bullwhip effect at the firm level is potentially an outcome of each firm’s underlying exogenous
characteristics and the firm’s profitability optimization. Once these firm-level exogenous
determinants of the bullwhip are accounted for, there may in fact be no relation between the
bullwhip and profitability. (This view is equivalent to the notion that the bullwhip effect is
endogenous to firm characteristics, which we test further below.) To illustrate, for some firms
the bullwhip will arise optimally as a response to industry demand seasonality and/or fixed
ordering costs. For other firms, the bullwhip effect will be minimal or even non-existent
because, given their demand and cost structures, production smoothing is the optimal profit
maximizing response. This view of the bullwhip effect at the firm level seems to underlie most
review of the bullwhip effect, Chen and Lee (2016) show how long-run minimization of the
average cost of the base stock yields different drivers for the bullwhip effect depending upon
the underlying demand dynamics. These models imply that rather than being costly to the firm,
the bullwhip effect is just a natural outcome of firms’ optimal inventory decisions. However,
these models raise the conundrum that if the bullwhip at the firm level is simply an outcome of
an efficient optimization process, why should we care about the bullwhip effect to begin with.
Even the notion of managing the bullwhip is murky in the context of these models. For example,
Chen and Lee (2016) show inter alia that if demand follows an IMA(0,1,1) process, the
bullwhip is solely an increasing function of lead times, implying presumably that the firm
should attempt to reduce leads times in order to minimize the bullwhip effect. However, if
inventory, including lead times are chosen optimally given firms’ exogenous characteristics,
then any bullwhip that arises at the firm level because of lead times is a neutral outcome and
irrelevant from the firms’ profit optimization (cost minimization) point view.
An alternative view is that firms are not always efficient optimizers and that the
bullwhip at the firm level is a costly friction that firms are often unable to eliminate. In their
seminal paper, Lee et al. (1997a) maintain that the bullwhip “leads to tremendous
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misguided capacity plans, ineffective transportation, and missed production schedules.”
Indeed, they offer a number of strategies for managing/counteracting the bullwhip effect
including avoiding multiple demand forecast updates, break order batching, stabilizing prices,
and eliminating gaming in shortage situations. They goes as far as to conclude “the choice of
companies is clear: either let the bullwhip effect paralyze you or find a way to conquer it.” In a
similar vein, Metters (1997) argues that the bullwhip is costly because bullwhip-induced
volatility causes limited capacity firms to oscillate between understocking and overstocking.
The former leads to lost sales and capacity adjustment costs whereas the latter leads to excessive
inventory holding costs and inventory obsolescence costs. Based on simulations, Metters
(1997) finds the bullwhip reduces firm profits from anywhere between 5% and 30%. More
alarmingly, in the famous beer distribution game (e.g., Sterman 1995), the bullwhip effect often
yields 5-10 times higher costs than those of the optimal policy.
The hypotheses below are based on the maintained assumption that the bullwhip at the
firm level is in fact a costly friction that arises when firms fail to act optimally (efficiently)
given their underlying exogenous characteristics. (These hypotheses are also supported by a
stylized queueing model of the firm described in the online Appendix A.1.) As in Lee et al.
(1997a), we suggest that the bullwhip is costly because it generates a mismatch between
demand and production, thereby inducing excess volatility into the production process. The
understocking and overstocking, increasing firms’ costs and reducing their profitability. These
The bullwhip induces volatility in the firms operations. More volatile firm operations
should make the firms’ costs and profits more volatile as well, yielding the following hypothesis
H2: The bullwhip is positively related to the volatility of the firm’s profits.
The first two hypotheses describe the impact of the bullwhip on the average firms’
expected profitability and on profit volatility. However, it is possible that even if the bullwhip
has little effect on the average firm, it may affect specific firms for which the bullwhip effect
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is more salient. The next two hypotheses focus on those firms and industries for which the
bullwhip is more likely to have an effect on profitability. Specifically, the literature shows that
firms manage variability in operations using a combination of safety stock and safety capacity.
To the extent that the bullwhip adds additional volatility in firms’ operations, higher and costly
safety stock will be required the smaller is firms’ safety capacity (Hu, Duenyas, and
Kapuscinski, 2003 and Graves and Schoenmeyr, 2016). These considerations yield the
following hypothesis:
H3: The greater the firm’s capacity utilization, the more negative is the relation between
A firm that faces a costly bullwhip effect will likely try to increase profits by passing
bullwhip expenses onto customers (or equivalently expend resources to reduce the bullwhip
and pass that latter cost onto customers). If the firm can indeed pass the bullwhip costs onto
customers then there should be no relation between the bullwhip and firm profitability.
However, the ability to pass costs onto customers is a function of the competitive nature of the
industry output market. In a competitive output market with infinitely elastic demand, firm are
unable to raise output prices, so that they cannot pass costly bullwhip effects onto their
customers to offset the bullwhip and no relation between the bullwhip and profitability need
obtain. Thus, firm profitability should show a stronger negative relation to the bullwhip the
more competitive the industry in which the firm operates, leading to the following hypothesis:
H4: The more competitive the industry in which the firm operates, the more negative is
market-based metrics. The accounting-based metrics include ROA, Return on Equity (ROE)
and Cash Flows from Operations normalized by Total Assets (CFO). The market-based metrics
are the Return on Market Value Equity (ROME) and firm’s market value as measured by
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Tobin’s Q, that is, the Market-to-Book ratio. (Tobin’s Q is a normalized measure of capitalized
earnings.) In addition to the volatilities of ROA and ROME, the volatility of profits is also
measured by equity return volatility, which measures the sensitivity of equity returns to total
We estimate the bullwhip in two different ways following the literature. First, we
estimate a firm-level ratio based bullwhip measure, denoted SYYZ, following the methodology
of Shan, Yang, Yang and Zhang (2014). They compute the bullwhip as the ratio of the standard
helps to control for non-stationarity. Specifically, we calculate the de-trended production and
demand series by taking the first difference in the natural log of each variable. We then compute
the standard deviation of the de-trended variable for period t using the first quarter for which
the data are available through the end of period t. Cost of goods sold (COGS) proxies for
product demand, and demand plus the change in inventory proxies for production. If COGS is
missing then it is imputed using the gross profit margin in the previous period and reported
sales for the current period. To maintain consistency across observations, LIFO observations
are transformed to FIFO by adding the LIFO reserve (LIFOR) to quarterly inventory and
subtracting the change in LIFO reserve from reported quarterly COGS. The LIFO reserve
appears in the annual Compustat data. We compute the quarterly change in the reserve by
dividing the annual change by 4. To mitigate outliers, we require quarterly COGS, revenues,
following Bray and Mendelson (2012). Their model pertains to a single firm that observes
inventory with a generalized order-up-to policy (GOUTP). (See Hausman (1969) and Hausman
and Peterson (1972) on the MMFE demand process. Chen and Lee (2009) argue for such order
policies, citing their parsimony and common usage.) In this model, demand uncertainty resolves
gradually through a series of “lead k” demand signals, i.e., signals with k period transmission
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lead times, k=0, 1, 2, ..., ∞. Lead k signals correspond to demands between k and k + 1 quarters-
Based on the MMFE, Bray and Mendelson (2012) decompose the bullwhip into a series
of lead k bullwhips (βk), that is, the variance amplifications of lead k demand signals.
Importantly, these bullwhip measures distinguish between demand variability and its
(Chen and Lee 2009). Following Bray and Mendelson, we measure the overall bullwhip as the
The distribution of firm-level bullwhips (that is, for each lead time) is estimated using
quarterly Compustat data between 1974 and 2016 for U.S. firms in the retailing, wholesaling,
manufacturing, and resource extracting sectors (SIC 5200-5999, 5000-5199, 2000-3999, and
1000-14000, respectively). As in the case of SYYZ, COGS proxies for product demand, and
production (i.e. demand plus the change in inventory) proxies for orders.
We estimate the BM bullwhip by firm-quarter utilizing data from the beginning firm
sample period through quarter end, requiring a time-series of uninterrupted data of at least 24
firm-quarter observations. Each firm’s demand and orders are scaled by total assets. In addition,
for each firm-quarter sample, demand and orders are further transformed by (a) de-trending the
scaled demand and orders with linear and quadratic functions of time, and (b) normalizing the
demand variances to one. We also divide orders by the standard deviation of demand. As a
results indicate that our bullwhip estimates are similar to those of Bray and Mendelson (2012).
Differences are attributed primarily to different sample periods. (Note that all untabulated
Although computed differently, we observe that the highest BM and SYYZ bullwhips
are in the wholesale and manufacturing sectors. The correlation between the BM and SYYZ is
0.16 and significant at less than 1%. Although both measures are positively correlated, they
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4.3 Accounting and Market Data
We collect annual accounting data from Compustat for the period 1980 to 2016 and
monthly equity returns from CRSP. (Note that the BM and SYYZ bullwhip estimations require
time series data. Consistent with Bray and Mendelson (2012), we require a minimum of 24
quarters of data, and hence, the first year available data for the regression analyses is 1980.) To
align the bullwhip estimates which are estimated at the firm-quarter level with the annual
accounting and market data, we use the bullwhip estimates measured as of the fourth fiscal
The initial sample (i.e., including firms from the extracting, manufacturing, retail, and
wholesale sectors) consists of 113,804 firm-years. To be included in the final sample we require
positive book value of equity and non-missing value of each of the following variables: BM,
SYYZ, ROA, ROE, CFO, ROME, and volatility of each of ROA, ROE, CFO, and equity
returns. These restrictions reduce the sample to 41,358 (4,106) firm-year (firms). The appendix
in this text describes how we measure each of the variables used in the various empirical
analyses.
Table 1 provides descriptive statistics for the main variables in our study. The mean
and median estimated BM bullwhips are positive. The sample firms are profitable on average,
with COGS as the major expense. We observe mean (median) equity returns of 15.6% (8.3%).
The regression analyses in this section assume that the bullwhip is (conditionally)
exogenous. In Section 6 below, we account for the potential endogeneity of the bullwhip. The
Table 2 regresses the accounting and market measures of profitability on the bullwhip
both without and with covariate controls. All regressions results are estimated using pooled
OLS with firm and year fixed effects. (We also estimate the models with year and industry
fixed effects and obtain similar results). Standard errors are clustered at the firm level. The
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results are insensitive to alternative clustering methods whether at the industry, firm-year or
industry-year levels.
The control variables include those factors that have been shown by the accounting and
finance literatures to affect accounting and economic profitability--see reviews by Lev (1989),
Kothari (2001) and Richardson et al. (2010). More specifically, the control variables for the
accounting profitability measures include: Leverage - a proxy for the firm’s capital structure,
interest payments and the potential for agency (bondholder-stockholder) conflicts. We expect
profitability to be negatively related to firm leverage. The Log of Total Assets is a proxy for
firm size and maturity. We expect that larger more mature firms will be more profitable. Growth
in Sales and the Market to Book ratio proxy for firm growth. (As a dependent variable, the
Market-to-Book ratio is interpreted in the literature as a market measure of firm value, Tobin’s
expect growth firms to be more profitable. We also control for firm risk as proxied by demand
persistency and sales volatility. Profitability should increase (decrease) in demand persistency
(sales volatility). The control variables for the market-based profitability (ROME) regressions
include size (measured as the log of market value of equity), the book-to-market ratio, and the
value weighted aggregate market return. Covariate control variables are measured
contemporaneously. We report results using lagged controls in the sensitivity analyses section
below.
Table 2, Panel A regresses ROA on various measures of the bullwhip. Columns (1) and
(2) regress ROA on the Bray-Mendelson (2012) bullwhip without and with covariate controls,
respectively. Numbers in parentheses are standard errors. The estimated coefficients are
statistically significant but positive, contrary to intuition and H1. Columns (3) and (4) regress
ROA on the Shan et al. (2014) bullwhip measure without and with covariate controls,
respectively. The estimated coefficients are statistically insignificant. By contrast, the control
variables are statistically significant for the most part in Columns (2) and (4) and take on signs
consistent with the literature. In particular, ROA is negatively related to leverage and positively
related to firm size and growth, where growth is measured both by growth in sales and the
market-to-book ratio. (We use the inverse book to market ratio in the regressions to reduce
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potential problems engendered by small book value numbers. In our discussions, we always
refer to the Market-to-Book ratio although the regressions show the inverse ratio.) The
coefficients on sales persistency and variability are not significant. Overall, these results reject
Columns (5) and (6) regress ROA on the decile-based rank of the Bray-Mendelson and
the Shan et al. bullwhip measures (Rank_BM and Rank_SYYZ, respectively) with covariate
controls, respectively. Results without covariate controls are similar (untabulated). Taking
ranks of the bullwhip measures helps to mitigate measurement error in the bullwhip.
Measurement error is less likely to affect the rank of a variable than its value unless of course
the measurement error is sufficiently large to affect the ranking as well. In addition, ranking
helps to address the fact that the BM metric is oftentimes negative and theory provides little
guidance regarding a negative bullwhip value. (The SYYZ measure is positive by construction.)
Again, the estimated coefficient for the rank of BM is statistically significant but positive and
the estimated coefficient for the rank of SYYZ is statistically insignificant. Columns (7) and
(8) regress ROA on positive values of the BM metric without and with covariate controls,
respectively. This is the only bullwhip metric for which the estimated coefficients are negative
and statistically significant. Nevertheless, these results are not economically significant.
Specifically, standardized regressions (untabulated) show that the positive bullwhip coefficient
is the least economically significant of all regressors with the exception of the persistence
coefficient. A one standard deviation changes in the positive bullwhip changes ROA by only a
0.015 standard deviation. By comparison a one standard deviation in Leverage, size, and growth
in sales changes ROA by 0.078, 0.097, and 0.26 standard deviations, respectively.
Alternatively, a change of one standard deviation of the positive BM bullwhip changes ROA
by about 0.3 percentage points whereas a one standard deviation in leverage in contrast changes
Replicating Panel A using Book Return on Equity or normalized Operating Cash flows
as measures of profitability yield results that are qualitatively indistinguishable from those of
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Table 2, Panel B regresses the return on market equity (ROME) on various measures
of the bullwhip. Columns (1) and (2) regress ROME on the BM measure without and with
and statistically significant at the 10% level in the regression with covariate controls. However,
the coefficient is not economically significant; a one standard deviation increase in the bullwhip
reduces ROME by only a 0.007 standard deviation. By comparison, one standard deviation in
the book-to-market ratio yields a 0.25 standard deviation change in ROME. Columns (3) and
(4) regress ROME on the SYYZ measure without and with covariate controls, respectively. The
Columns (5) and (6) regress ROME on the rank of the BM and SYYZ measures with
covariate controls, respectively. The coefficient on the rank of BM is negative and statistically
significant at the 1% level with covariate controls, and statistically insignificant absent
covariate controls (untabulated). However, the economic effect of a change in the rank of BM
is small, similar to BM. The estimated coefficients for the rank of SYYZ are statistically
insignificant with and without (untabulated) controls. Columns (7) and (8) regress ROME on
positive values of the BM metric without and with covariate controls, respectively. The
estimated bullwhip coefficients are negative and statistically significant without covariate
Table 2, Panel C regresses firm market value, defined as Tobin’s Q or equivalently the
Market to Book ratio, on various measures of the bullwhip. Columns (1) and (2) regress Tobin’s
Q on the BM without and with covariate controls, respectively. The estimated coefficient on
the BM is negative and statistically significant without controls and statistically insignificant
with controls. The coefficients are not economically significant. Column (5) shows that the
rank of BM with controls is negative and statistically significant. But not economically
significant. The coefficients for all other bullwhip metrics are insignificant.
Table 2, Panel D shows the results of the ROA and ROME regressions when we
decompose the BM bullwhip to lead 0 and the remainder. The coefficient on the lead 0 bullwhip
is negative and statistically significant in the ROA regression with controls and statistically
insignificant without controls. However, the coefficient on the remainder bullwhip is positive
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and significant in the ROA regression with and without controls and negative in the ROME
Overall, Table 2 indicates that the bullwhip and expected firm profitability are not
To further explore the relation between the bullwhip and profitability we examine
potential channels through which the bullwhip might affect profitability. First, we exploit the
well-known Dupont formula in which ROA is the product of Asset Turnover (AT) and the
Profit Margin (PM). Because it is hard to know how the bullwhip should affect AT, we focus
the analysis on the profit margin. If the bullwhip is costly, it should reduce firms’ PM. Second,
we examine if firms’ expenses, namely Cost of Goods Sold (COGS) and Selling General and
Administrative (SGA) expenses, are affected by the bullwhip. If the bullwhip has costly
consequences, and given the mechanics of financial reporting, at least one of COGS or SGA
Table 3, Panel A regresses the profit margin on various bullwhip measures without and
with covariate controls. Overall, the results for PM are very similar to those for ROA both
without and with covariate controls. Specifically, columns (1) through (6) show that the
coefficient on the BM, SYYZ, and their respective rank, are either positive and statistically
coefficients in columns (7) and (8) are negatively statistically significant but again not
economically significant. A change of one standard deviation in the bullwhip is associated with
a 0.026 standard deviation change in PM. In comparison, the respective statistics for the
leverage, size, and sales growth rate are 0.17, 0.07, and 0.27. (Untabulated results indicate that
the BM, positive BM, and rank of BM measures are positively related to AT. The rank of SYYZ
Table 3, Panel B regresses COGS on various bullwhip measures with and without
covariate controls. With the exception of the positive BM measure, all bullwhip measure
insignificant. The positive BM metric coefficients are positive and statistically significant but
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not economically significant. A change of one standard deviation in the positive bullwhip is
associated with a 0.042 standard deviation change in COGS. In comparison, the respective
statistics for the leverage, size, and sales growth rate are 0.07, 0.12, and 0.11.
Table 3, Panel C regresses SG&A (scaled by total sales) on various bullwhip measures
with and without covariate controls. All bullwhip measure coefficients are either statistically
In an untabulated analysis we regress PM, COGS and SG&A on the BM measure after
decomposing the bullwhip measure into the lead zero bullwhip and the remainder. The lead
zero bullwhip coefficients are uniformly insignificant. The bullwhip remainder coefficients are
generally statistically significant but all signs are counterintuitive. Overall Table 3 indicates
that the bullwhip is not significantly negatively related to firms’ profit margins and not
Panel A regresses the volatility of ROA on various bullwhip measures both with and without
controls. The control variables include size, growth in sales, book-to-market and sales
volatility. We also control for the Loss Ratio and the Mean Operating Cycle because these have
been shown to affect the volatility of profitability in the accounting and finance literatures. The
greater the leverage, growth, proclivity for losses, and sales revenue volatility, the more likely
is profitability to be volatile. The larger the firm and the greater it’s operating cycle, the less
volatile is profitability likely to be. The results in Panel A indicate that the BM bullwhip is
negatively related to the volatility of ROA contrary to H2. All other bullwhip measures are not
statistically significant.
Replicating Panel A using the volatility of the Book Return on Equity or the volatility
of normalized Operating Cash flows yield results that are qualitatively indistinguishable from
those of the volatility of ROA. (See the online Appendix A.2, Table 2_OA.)
Table 4, Panel B regresses the volatility of ROME on various bullwhip measures both
with and without controls. The coefficients on the BM measures are positive and statistically
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significant, but the economic significance is low. For example, a change of one standard
deviation in BM is associated with a 0.016 standard deviation change in the volatility of ROME.
In comparison, the respective statistics for the log market value of equity, book-to-market, and
ROA volatility are 0.13, 0.09, and 0.08. Overall the results in Table 4 suggest that the bullwhip
is unrelated to the volatility of accounting profitability, but is (weakly) associated with the
H3 conjectures that the impact of the bullwhip on profitability should be more negative
the greater the firm’s capacity utilization. To test this hypothesis, we divide our sample into
terciles of firm-level capacity utilization. Capacity utilization is defined as (the three-digit SIC
median adjusted) Sales divided by Property, Plant and Equipment. Table 5, Panel A shows the
regressions of ROA on the BM bullwhip for each tercile separately, inclusive of covariate
controls (untabulated). The bullwhip regression coefficients are significantly positive for all
three capacity utilization terciles, inconsistent with H3. Table 3, Panel B presents the
regressions of ROME on the bullwhip for each tercile. Here, we find that the bullwhip
coefficients are negative and significant for the bottom two terciles. However, the coefficients
increase monotonically the higher the tercile, contrary to H3. Moreover, differences in the
coefficients across terciles are not statistically significant. Furthermore, regressing PM (Panel
C), COGS (Panel D) and SGA (Panel E) on the bullwhip across capacity utilization terciles
To test H4, we divide our sample into terciles formed on the basis of an industry
Herfindahl (sales) index. Firms in the bottom tercile are in the least competitive industries
(highest index) whereas firms in the highest tercile are in the most competitive industries. Table
5, Panel A regresses ROA on the BM bullwhip for each tercile, inclusive of covariate controls
(untabulated). The results shows that the bullwhip coefficients are uniformly positive and
significant across the terciles. Importantly, differences in the coefficients across terciles are not
regressing PM (Panel C), COGS (Panel D) and SGA (PANEL E) on the bullwhip across
competitive position terciles yields mostly statistically significant but counterintuitive results.
18
We replicate Table 5 for alternative bullwhip measures and obtain qualitatively similar
results. (See the online Appendix A.2, Table 3_OA and Table 4_OA.)
Overall, the findings in Tables 2 through 5 suggest that the bullwhip has a little if any
impact on firm profitability. The SYYZ measure typically yields insignificant results whereas
the BM measure yields statistically significant but counterintuitive results. Ranking of the two
bullwhip measures yields similar results. Only the Positive BM measure sometimes yields
statistically significant results with the correct sign, but the findings are generally not
economically significant and are based on a much smaller sample. Separating the bullwhip by
lead time does not improve the findings. Overall, the findings are not consistent with any of the
The analyses of the prior subsection assumed that the bullwhip is exogenous or at least
because the bullwhip and profitability are both functions of managerial actions that could be
driven by the same underlying characteristics of the firm. Furthermore, more profitable firms
may have the resources to reduce the bullwhip effect raising the issue of reverse causality.
Finally, as we pointed out above, the bullwhip could arise endogenously as a response to firms’
Because no obvious Instrumental Variable (IV) for the bullwhip is evident, and absent
a natural experiment, we elect to deal with potential endogeneity of the BW using a matched
design analysis based on the Covariate Balancing Propensity Score (CBPS) approach recently
developed by Imai and Ratkovic (2014). The CBPS approach models treatment assignment
while simultaneously optimizing covariate balance. To the extent that one obtains covariate
balance across the treatment and control samples, the estimated treatment effect (of the
19
model relating the bullwhip to profitability (Ho, Imai, King and Stuart, 2007). Research in the
econometrics literature indicates that CBPS estimation is effective relative to other methods in
We match the treatment and control firms based on the estimated CBPS propensity
scores. The matching analysis is executed as follows: We first restrict the sample to
manufacturing industries because the number of observations in the other sectors is fairly low
given that we conduct the matching procedure on a yearly basis. To increase the power of the
test, we match high bullwhip firms with low bullwhip firms. Specifically, for each fiscal year,
we rank the sample firms into terciles based on the specific bullwhip measure, and match firms
from the top tercile (treatment sample, high bullwhip) with firms in the bottom tercile (control
sample, low bullwhip). We facilitate the matching by estimating the CBPS propensity scores
using accounting profitability determinants and the empirical drivers of the bullwhip from Shan
et al. (2014). The profitability determinants include leverage, sales growth, log of total assets
(a measure of size), demand persistency and sales volatility. (Because the book-to-market ratio
and the profit margins are dependent variables, we do not include them in the matching
procedure.) The bullwhip drivers include the Shan et al. (2014) seasonality ratio, inventory
days, and days accounts payable. We also include capacity utilization. We select the match
from the control sample based on the closest propensity score with replacement. We repeat the
process for the BM, SYYZ and Positive BM bullwhip measures, so we have a separate matched
Table 6, Panel A presents the mean of the coefficients from the first stage regressions
of the three bullwhip metrics. Significance is based on Newey-West standard errors. The results
indicate that all three bullwhip metrics are positively and significantly correlated with demand
persistency, and negatively associated with inventory days and accounts payable days. The BM
and SYYZ metrics are positively and significantly related to sales volatility. Some of the other
covariates are also significant for one or the other of the bullwhip measures.
20
Panel B presents mean covariate values across high and low bullwhip measures. In
general, we expect the differences between the treatment and control samples for each covariate
to be insignificant if covariate balance obtains. By and large we observe that the differences in
the determinants across the bullwhip measures are not statistically significant. Only 3
differences out of 27 are significant (at the 10% level), but the economic difference is low
around 2%. Results are quite similar when we examine differences in the medians. Following
the recommendation of Ho et al. (2007), we further examine the extent of covariate balance by
examining quantile-quantile plots provided in Figure 1 for each covariate across the BM and
SYYZ matched samples. These plots compare the distributions of the treatment and control
samples, not just means or medians. The plots provide strong qualitative evidence that the
Panel C shows the matched sample estimation of the impact of the bullwhip on
profitability for the three bullwhip metrics, inclusive of all first stage covariates. Results are
balance is truly attained (Ho et al., 2007). The findings in Panel C are very similar to prior
results in Section 5 for exogenous bullwhip metrics. Regarding the BM and SYYZ bullwhips,
the estimated coefficients are either statistically insignificant or statistically significant but in
the counter-intuitive direction (e.g., a positive impact of the bullwhip on profitability). The
positive BM metric yields results that are statistically significant and in the intuitive direction
for ROA, PM and COGS. Nevertheless, these estimates are again not economically significant.
The estimated coefficients for the remaining profitability metrics are either insignificant or
counterintuitive.
7. Sensitivity Analyses
We conduct several overall sensitivity analyses that further examine the robustness of
our results regarding the relation between the bullwhip and profitability:
Scores approach of Imai and Ratkovic (2014), we also estimate propensity scores based on the
(2012). (See the online Appendix Table 5_OA.) The results are quite similar.
21
2. We re-estimate the regressions in section 5 using Quantile Regressions for the 25%,
50% and 75% quantiles. (See the online Appendix Table 5_OA.). We also re-estimate using
latter case, the regression coefficients are estimated cross-sectionally using annual data,
parameters estimates are the means of the cross-sectional coefficient estimates, and standard
errors are computed from the annual cross-sectional coefficient estimates. The results for each
3. Estimating the regression using the full sample does not allow for variation in the
economic importance of the bullwhip across industries, thereby potentially masking this
importance in certain industries. We, thus estimate the regressions (untabulated) by industry
(3-digit SIC code) using our bullwhip proxies. The results are consistent with those reported.
Specifically, the profitability coefficients on the bullwhip are either not statistically significant
or positive and significant for 85%-90% of the industries. For those few industries where the
coefficients are negative and statistically significant, the magnitudes indicate low economic
significance.
4. Another potential explanation for the inconsequential impact of the bullwhip effect is
that firms have learned to control the bullwhip and reduce its effect over time (see Bray and
Mendelson 2012 for empirical evidence). Indeed, untabulated results indicate that the
autocorrelation in the bullwhip at the firm level is negative and significant, indicating that firms
reduce the bullwhip effect over time. To examine whether our results are affected by the time
trend in the bullwhip we estimate the regressions by decade. The results for SYYZ and BM are
entirely consistent with results reported in the tables – the coefficient on the bullwhip is not
statistically significant in any of the decades. The results related to the positive BM are
consistent with the conjecture – we find that the coefficient on the positive BM is negative and
significant in the 80s and 90s and not significant post 2000. However, even in the 80s and 90s
22
6. We repeated the matching analysis by matching firms based on year and 2-digit SIC
codes. To facilitate the matching we require a minimum of 60 observations in each year and 2-
digits SIC clusters. This requirement results in a significantly smaller sample – about 6700 obs.
Nevertheless, the results are virtually identical to those reported. The bullwhip variable is either
8. Conclusion
The empirical findings of this paper are not consistent with the conjecture that the
bullwhip has significant economic consequences at the firm level. Measuring the bullwhip at
the firm level based on Shan et al. (2014) and on Bray and Mendelson (2012), our cross-
sectional time series analyses on a large panel of firm-level data find that the relation between
the bullwhip and firms’ financial outcomes are often not statistically significant, or if
statistically significant, the coefficients are either counterintuitive in sign, or not economically
significant especially by comparison to the other regressors. Whether these results arise because
the bullwhip at the firm level is really a marginal economic phenomenon or because extant
An alternative explanation is that the bullwhip at the firm level is an outcome of firms’
optimizing activities given firms’ exogenous characteristics rather than being a costly friction.
But if so, there is little point in trying to manage the bullwhip at the firm level insofar as it is
an outcome of firms’ optimizing activities. It bears repeating that our analysis focuses solely
consequences of the bullwhip effect across supply chains. Clearly, given the potentially
contentious nature of our findings, future empirical research in this area is a desideratum.
23
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26
Appendix– Variable Definitions
Bullwhip Variables
Production - LIFO adjusted COGS minus the change in LIFO adjusted inventory.
Gross Profit Margin – gross profit (Sales minus LIFO adjusted COGS) over Sales.
Accounting Variables
Return on Assets – Earnings before Extraordinary Items scaled by average Total Assets
Cost of Goods Sold to Sales – ratio of cost of goods sold to total sales
SG&A Expenses to Sales – ratio of selling, general, and administrative expenses to total
sales
ROA Volatility – standard deviation of ROA. It is computed based on firm level data from
Herfindahl Index – Ratio of sum of SALE of the largest 4 firms to total sales in the 3-digits
PP&E Capacity – ratio of total sales to gross Property, Plant, and Equipment minus the
Operating Cycle – sum of inventory days (computed as 360 times the ratio of average
inventory to cost of goods sold) and accounts receivable days (computed as 360 times the
Sales Volatility – standard deviation of revenues. It is computed based on firm level data
27
Demand Persistency – the coefficient from a regression of demand in year t on demand in
year t-1. The regressions are estimated at the firm-year level, using firm level data from the
Inventory Days – ratio of 365 to Inventory Turnover, which is computed as COGS scaled by
Inventory.
Accounts Payable Days - ratio of 365 to Accounts Payable Turnover, which is computed as
Market Variables
minimum of 12 observations.
Log Market Value of Equity – computed based on market value of equity at fiscal year end.
28
Table 1: Descriptive Statistics
MEAN STD Q1 MEDIAN Q3
BM 0.167 1.592 -0.280 0.009 0.397
SYYZ 1.263 0.485 0.994 1.146 1.421
Log Market Value of Equity 5.669 2.304 3.952 5.631 7.278
Return on Assets (ROA) 0.036 0.103 0.009 0.050 0.089
Cost of Goods Sold to Sales 0.646 0.169 0.545 0.671 0.768
SG&A Expenses to Sales 0.246 0.159 0.129 0.215 0.325
ROA Volatility 0.815 0.807 0.362 0.596 0.967
Equity Return 0.069 0.061 0.030 0.049 0.085
Equity Beta 0.156 0.524 -0.163 0.083 0.356
Equity Return Volatility 1.101 0.747 0.625 1.033 1.479
Book-to-Market 0.126 0.062 0.084 0.111 0.153
Herfindahl Index 0.815 0.807 0.362 0.596 0.967
PP&E Capacity 0.675 0.207 0.515 0.682 0.844
Leverage 0.210 0.000 0.060 0.194 0.319
Log of Total Assets 5.900 0.209 4.374 5.793 7.362
Growth in Sales 0.081 -0.415 -0.023 0.064 0.159
Demand Persistency 0.634 -0.297 0.489 0.696 0.837
Sales Volatility 0.291 0.043 0.170 0.248 0.363
Loss Ratio 0.169 0.000 0.000 0.091 0.250
Mean Operating Cycle 151.411 13.793 100.003 140.874 191.453
SeasonRatio 0.212 0.004 0.062 0.138 0.299
Inventory Days 93.060 3.997 49.806 79.880 121.249
Accounts Payable Days 43.596 8.114 26.362 37.312 51.728
Table 1 presents descriptive statistics of main variables used in this study.
29
Table 2: Profitability and the Bullwhip
Panel A: Return on Assets (ROA)
BM BM SYYZ SYYZ Rank_BM Rank_SYYZ Pos_BM Pos_BM
Constant 0.074*** 0.031*** 0.074*** 0.030*** 0.025*** 0.036*** 0.078*** 0.055***
(0.004) (0.009) (0.006) (0.010) (0.009) (0.009) (0.007) (0.011)
Bullwhip 0.003*** 0.003*** 0.001 0.001 0.001*** -0.001 -0.002*** -0.002***
(0.000) (0.000) (0.004) (0.003) (0.000) (0.001) (0.000) (0.000)
Leverage -0.184*** -0.184*** -0.184*** -0.184*** -0.173***
(0.006) (0.006) (0.006) (0.006) (0.007)
Log of Total Assets 0.020*** 0.020*** 0.020*** 0.020*** 0.015***
(0.002) (0.002) (0.002) (0.002) (0.002)
Growth in Sales 0.121*** 0.121*** 0.121*** 0.121*** 0.119***
(0.003) (0.003) (0.003) (0.003) (0.004)
Book-to-Market -0.028*** -0.028*** -0.027*** -0.028*** -0.027***
(0.001) (0.001) (0.001) (0.001) (0.002)
Demand Persistency -0.003 -0.003 -0.003 -0.003 0.001
(0.004) (0.004) (0.004) (0.004) (0.005)
Sales Volatility -0.007 -0.007 -0.007 -0.007 -0.014
(0.013) (0.013) (0.013) (0.013) (0.015)
Observations 41,358 41,358 41,358 41,358 41,358 41,358 21,715 21,715
R-squared 0.037 0.221 0.034 0.219 0.221 0.219 0.038 0.226
30
Table 2, Panels A and B present results for the regression of ROA and ROME on the bullwhip and control
variables, respectively. BM, SYYZ, Rank_BM, Rank_SYYZ, Pos_BM columns denote the Bullwhip variable
based on the Bray and Mendelson (2012), the Shan et al. (2014), rank of BM (based on deciles formed on the
basis of BM), rank of SYYZ (based on deciles formed on the basis of SYYZ), positive values of BM measures,
respectively. Panel C presents regression results of Tobin’s Q (book-to-market ratio) on the bullwhip measures.
Panel D shows the profitability regressions on the Bray and Mendelson (2012) bullwhip decomposition by
information lead time. Bullwhip_0 (Rem) stands for zero (remainder) lead time. The control variables in Panel
C include leverage, ROA, sales growth rate, and equity beta. The control variables in Panel D include the controls
in Panel A. All regressions are estimated using firm and year fixed-effects. Standard errors are clustered at the
firm level.
31
Table 3: Margins and the Bullwhip
Panel A: Margin
BM BM SYYZ SYYZ Rank_BM Rank_SYYZ Pos_BM Pos_BM
Constant 0.044*** -0.026** 0.037*** -0.034*** -0.032*** -0.026** 0.051*** 0.003
(0.005) (0.011) (0.007) (0.012) (0.011) (0.011) (0.007) (0.013)
Bullwhip 0.003*** 0.003*** 0.006 0.007* 0.001*** 0.000 -0.002*** -0.002***
(0.000) (0.000) (0.004) (0.004) (0.000) (0.001) (0.001) (0.000)
Controls N Y N Y N Y N Y
Observations 41,358 41,358 41,358 41,358 41,358 41,358 21,715 21,715
R-squared 0.022 0.140 0.021 0.138 0.139 0.138 0.024 0.141
Controls N Y N Y N Y N Y
Observations 41,358 41,358 41,358 41,358 41,358 41,358 21,715 21,715
R-squared 0.012 0.064 0.011 0.064 0.064 0.064 0.015 0.060
Controls N Y N Y N Y N Y
Observations 41,358 41,358 41,358 41,358 41,358 41,358 21,715 21,715
R-squared 0.014 0.103 0.013 0.103 0.103 0.103 0.013 0.105
32
Table 4: Volatilities and the Bullwhip
Panel A: Volatility of ROA
BM BM SYYZ SYYZ Rank_BM Rank_SYYZ Pos_BM Pos_BM
Constant 0.053*** 0.051*** 0.052*** 0.050*** 0.051*** 0.050*** 0.053*** 0.049***
(0.001) (0.005) (0.002) (0.005) (0.005) (0.005) (0.001) (0.006)
Bullwhip -0.000*** -0.000*** 0.001 0.001 -0.000 0.000 0.000 -0.000
(0.000) (0.000) (0.001) (0.001) (0.000) (0.000) (0.000) (0.000)
Log of Total Assets -0.003*** -0.003*** -0.003*** -0.003*** -0.002***
(0.001) (0.001) (0.001) (0.001) (0.001)
Growth in Sales -0.002*** -0.002*** -0.002*** -0.002*** -0.002**
(0.001) (0.001) (0.001) (0.001) (0.001)
Book-to-Market -0.001*** -0.001*** -0.001*** -0.001*** -0.001***
(0.000) (0.000) (0.000) (0.000) (0.000)
Loss Ratio 0.116*** 0.116*** 0.116*** 0.116*** 0.111***
(0.006) (0.006) (0.006) (0.006) (0.007)
Sales Volatility 0.037*** 0.037*** 0.037*** 0.037*** 0.037***
(0.005) (0.005) (0.005) (0.005) (0.005)
Operating Cycle -0.000 -0.000 -0.000 -0.000 -0.000
(0.000) (0.000) (0.000) (0.000) (0.000)
Observations 41,358 41,358 41,358 41,358 41,358 41,358 21,715 21,715
R-squared 0.082 0.263 0.081 0.263 0.263 0.263 0.081 0.260
33
Table 5: Profitability & the Bullwhip Given Capacity Utilization & Competitive
Position
Panel A: Return on Assets (ROA)
Capacity Utilization Competitive Position
Low Medium High Low Medium High
Constant 0.026* 0.064*** 0.002 0.070*** 0.028 0.001
(0.015) (0.014) (0.017) (0.014) (0.018) (0.014)
Bullwhip 0.003*** 0.002*** 0.002*** 0.003*** 0.002*** 0.003***
(0.001) (0.001) (0.001) (0.001) (0.001) (0.001)
Observations 13,723 13,723 13,722 13,787 13,792 13,779
R-squared 0.206 0.193 0.216 0.222 0.231 0.214
Panel C: Margin
Capacity Utilization Competitive Position
Low Medium High Low Medium High
Constant -0.027* -0.013 -0.035 -0.006 -0.016 -0.058***
(0.015) (0.020) (0.024) (0.013) (0.023) (0.019)
Bullwhip 0.003*** 0.002*** 0.002*** 0.002*** 0.002*** 0.004***
(0.001) (0.001) (0.001) (0.000) (0.001) (0.001)
Observations 13,723 13,723 13,722 13,787 13,792 13,779
R-squared 0.120 0.127 0.149 0.144 0.148 0.147
34
Table 6: Matching Analysis
Panel A: First Stage Estimation Results of the Bullwhip
BM SYYZ Pos_BM
-0.895*** -2.026*** -2.137***
Constant
(0.277) (0.354) (0.404)
-0.029 0.267* 0.229
Leverage
(0.132) (0.138) (0.194)
-0.45*** 0.165 -0.047
Log of Total Assets
(0.124) (0.184) (0.19)
0.003 0.014 -0.024
Growth in Sales
(0.047) (0.032) (0.074)
0.01 0.089*** -0.074***
SeasonRatio
(0.015) (0.017) (0.026)
0.204*** 0.636*** 0.656***
Demand Persistency
(0.032) (0.07) (0.074)
0.022* 0.083*** -0.004
Sales Volatility
(0.014) (0.01) (0.021)
-0.019 -0.085 0.088
Capacity Utilization
(0.084) (0.093) (0.099)
-0.702*** -1.556*** -1.571***
Log Inventory Days
(0.196) (0.222) (0.318)
-1.269*** -5.603*** -0.422***
Log Accounts Payable Days
(0.175) (0.198) (0.183)
35
SYYZ
Dependent: ROA Margin COGS SG&A SD_ROA ROME SD_RET BM
Constant 0.125*** 0.089** 1.300*** -0.231*** -0.019 0.136*** 0.166 1.393***
(0.028) (0.039) (0.031) (0.033) (0.012) (0.013) (0.135) (0.211)
Bullwhip 0.002 0.010*** -0.003 -0.005** 0.001 -0.001 0.016* 0.037**
(0.002) (0.003) (0.002) (0.002) (0.001) (0.001) (0.009) (0.015)
36
Figure 1 – Quantile-Quantile Plots
BM
SYYZ
The graphs provide quantile-quantile plots for each covariate across the BM and SYYZ matched samples.
37
Online Appendix
The text provides testable hypotheses regarding the relation between the bullwhip and
profitability based on intuition and past literature. The intent of this appendix is to provide a
basis for these hypotheses via a model that yields closed-form solutions. Specifically, we model
the effect of bullwhip on profitability utilizing a stylized single server M/G/1 queue
production/inventory model of the firm. (See Gavish and Graves (1980), for example, regarding
The firm is considered to operate a single server queue consisting of the following three
elements: (i) work arrives at a server (input) based on exogenous product demand; (ii) the server
performs its tasks on the arriving work; and (iii) the completed work exits the system (output).
Our stylized model ignores that the output of one operation may become the input to another
operation. As we will show next, this model allows us to tie the bullwhip to the variability of
the firm’s operations and, thus, to its mean profitability and to the volatility of its profitability.
We measure the rate at which demand arrives at the firm and the production rate in
terms of dollars per period of time. We denote the rate at which demand arrives at the firm, i.e.,
the arrival rate, by λ. Similarly, the production rate is designated by µ where µ=1/p and p is the
average processing time per dollar for the firm. We think of µ as the bottleneck rate for the
firm. We consider the distribution of the processing time as the firm’s endogenous production
decision. A distribution with a lower (higher) variability will result in a lower (higher) internal
bullwhip effect.
For example, with 250 working days per year of 8 hours each, we have a total of
120,000 working minutes per year. A firm with revenues of $1.2M per year has a time between
arrivals of 1/$1.2M year, i.e., a $1 demand every 120,000/1.2M=1/10 of a minute. Thus, this
firm sells at a rate of $1 per 6 seconds, i.e., λ=1/6 dollars per second. Similarly, if the time to
manufacture a product that is sold at $1 is p=4 seconds, then the processing rate is µ=1/4 dollars
per second.
38
We assume the firm has sufficient production capacity so that every arrival departs. If
the average work arrives faster than average completion, the firm’s order book will consistently
We define the capacity utilization of a firm, ρ, by comparing its demand rate and
capacity:
𝜆𝜆
𝜌𝜌 =
𝜇𝜇
As the term “utilization” suggests, it is the fraction of time that the firm is actually busy, as
opposed to waiting for work. The assumption that the firm has sufficient capacity is equivalent
to, λ < µ, i.e., ρ < 1. The latter assumption further implies that the arrival rate equals the
departure rate. (Certainly no more than λ can depart and if the arrival rate is λ on average, no
fewer than λ units will depart if there is adequate capacity.) As a consequence, the arrival rate
is the throughput rate and the firm’s revenues can be used to estimate the arrival rate.
Virtually all firms face variability: orders arrive at random times, machines break
down, the business cycle varies, etc. As is common, we measure the variability in the arrivals
Note that the greater the variability, the larger are these metrics. Moreover, while we
assume CVa is exogenously given, the firm’s operations control CVp, which is thus endogenous
to the firm.
In addition, firms face variability in the departure process. Let CVd denote the
so that
Defining the bullwhip at the firm level as the amplification of the variability from the
39
𝐶𝐶𝐶𝐶 2
𝐵𝐵𝐵𝐵 = 𝐶𝐶𝐶𝐶𝑑𝑑2 − 1. (A3)
𝑎𝑎
If BW>0, the firm increases variability in the supply chain and if BW<0 the firm decreases
variability.
Firm profits is revenues minus costs. Costs include cost of raw material, cost of
production capacity, and cost of holding inventory. Let m denote the margin on the raw material
to final product, c the cost of capacity per unit and h holding costs per $1 of inventory. Profits
Expected profits can then be written in terms of the expected margin net of raw materials and
operating expenses, λm, the expected cost of production capacity, cµ, and expected inventory
costs, hE[Inv], where E denotes expectation. Average inventory held at a single server system
disregarding the indirect consequences of the bullwhip on profits, e.g., from changes in the
(A3)--we get:
𝐵𝐵𝐵𝐵+𝜌𝜌2
𝐶𝐶𝑉𝑉𝑝𝑝2 = 𝐶𝐶𝑉𝑉𝑎𝑎2 𝜌𝜌2
, (A7)
𝐵𝐵𝐵𝐵 + 𝜌𝜌2
𝜌𝜌 𝐶𝐶𝐶𝐶𝑎𝑎2 + 𝐶𝐶𝑉𝑉𝑎𝑎2
𝜌𝜌2
𝐸𝐸[𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃𝑃] = 𝜆𝜆𝜆𝜆 − 𝑐𝑐𝑐𝑐 − ℎ � � − ℎ𝜌𝜌
1 − 𝜌𝜌 2
𝐶𝐶𝐶𝐶 2
𝑎𝑎
= 𝜆𝜆𝜆𝜆 − 𝑐𝑐𝑐𝑐 − ℎ 2𝜌𝜌(1−𝜌𝜌) (𝐵𝐵𝐵𝐵 + 2𝜌𝜌2 ) − ℎ𝜌𝜌. (A8)
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Equation (A8) shows that expected profits and the bullwhip are inversely related. (Being an
exogenous demand input, it is legitimate to factor out 𝐶𝐶𝐶𝐶𝑎𝑎2 from BW in (A8). In contrast,
factoring out 𝐶𝐶𝐶𝐶𝑝𝑝2 from (A8) is less sensible, because 𝐶𝐶𝐶𝐶𝑝𝑝2 is endogenous to the firm’s
production decisions.)
The effect of the bullwhip on the variance of profits can be obtained from (A4) by
assuming independence among the arrivals, capacity and inventory. (The zero covariance
between capacity, a long-run firm decision, and realized demand is far more defensible than
the assumption of zero covariances between inventory and each of capacity and demand. In any
case, this assumption simplifies the analysis and is likely to have a minor impact on the sign of
the relation between the variance of profits and the bullwhip.) Therefore, we estimate
From Gross and Harris (1985, Chapter 5) and Zipkin (1995), the variance of the
𝐸𝐸(𝑝𝑝3 ) 𝑝𝑝3
𝑉𝑉𝑉𝑉𝑉𝑉(𝐼𝐼𝐼𝐼𝐼𝐼) = 𝐸𝐸(𝐼𝐼𝐼𝐼𝐼𝐼) + 𝐸𝐸(𝐼𝐼𝐼𝐼𝐼𝐼)2 + � 3 � �1−𝜌𝜌� (A10)
3𝐸𝐸(𝑝𝑝)
2
𝐶𝐶𝐶𝐶 2 𝐶𝐶𝐶𝐶 2 𝐸𝐸(𝑝𝑝3 ) 𝑝𝑝3
+ℎ2 �2𝜌𝜌(1−𝜌𝜌)
𝑎𝑎
(𝐵𝐵𝐵𝐵 + 2𝜌𝜌2 ) + � 𝑎𝑎
2𝜌𝜌(1−𝜌𝜌)
(𝐵𝐵𝐵𝐵 + 2𝜌𝜌2 )� + � 3 � �1−𝜌𝜌��. (A12)
3𝐸𝐸(𝑝𝑝)
Equation (A12) shows that variance of profits and the bullwhip are positively related.
Finally, we note that the strength of the relations between the expected profit and
bullwhip effect and their variances depend on the capacity utilization 𝜌𝜌. In particular, it is
straightforward to show from (A8) that, as long as capacity utilization is greater than 50%, a
fairly innocuous assumption, increased capacity utilization increases the negative impact of the
bullwhip on expected profits. Furthermore, (A12) indicates that as long as capacity utilization
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is greater than 50%, increased capacity utilization increases the positive impact of the bullwhip
References
Kingman, J. F. C. 1961. The single server queue in heavy traffic. Mathematical Proceedings of
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A.2 – Additional Empirical Results
43
Table 2_OA: Volatilities and the Bullwhip
Table 3_OA: Profitability & the Bullwhip Given Capacity Utilization & Competitive
Position
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Panel C: ROME and SYYZ
Capacity Utilization Competitive Position
Low Medium High Low Medium High
Constant -0.205* -0.277*** -0.498*** -0.167* -0.353*** -0.379***
(0.107) (0.097) (0.086) (0.090) (0.096) (0.095)
Bullwhip -0.001 -0.009 0.041 0.008 0.044 0.006
(0.032) (0.028) (0.025) (0.025) (0.028) (0.029)
Controls Y Y Y Y Y Y
Observations 13,723 13,724 13,722 13,788 13,792 13,779
R-squared 0.268 0.273 0.278 0.284 0.283 0.267
Table 4_OA: Margins & the Bullwhip Given Capacity Utilization & Competitive
Position
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Panel C: SG&A and SYYZ
Capacity Utilization Competitive Position
Low Medium High Low Medium High
Constant 0.293*** 0.245*** 0.293*** 0.254*** 0.290*** 0.326***
(0.016) (0.019) (0.017) (0.014) (0.018) (0.019)
Bullwhip 0.001 -0.002 -0.004 -0.001 -0.003 -0.002
(0.006) (0.007) (0.006) (0.005) (0.006) (0.007)
Observations 13,722 13,724 13,722 13,787 13,792 13,779
R-squared 0.086 0.065 0.111 0.106 0.115 0.111
The table presents regression results of the profitability and expense measures on the SYYZ bullwhip
given capacity utilization and competitive position. Capacity utilization (competitive position) is
measured based on 3-digits SIC median-adjusted PP&E turnover (Herfindahl) ratio. Low, Median, High
are based on the relevant bottom, middle, & top terciles. The regressions include firm and year fixed-
effects.
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