Manas Sinha

Business Analyst @ IBM India Pvt Ltd

Over 3+ years of experience in leveraging analytical expertise on requirements to provide exceptional
user support and resolve critical operational issues. Experience includes managing Projects as a Team
Lead and after-hour support for classified materials and communications. Known for creating and
implementing training that expands team member capabilities and instructs users on system utilization.
Worked with Top IT Professionals from different domains and acquired multiple new skills.

manas.sinha45@gmail.com +91-7890.756.385 Bangalore, India in.linkedin.com/in/msinha45

WORK EXPERIENCE SKILLS

Business Analyst Business Analysis IT Software Project Management
IBM India Pvt ltd
04/2016 – Present Bangalore Customer Relationship Management Data Integration

Team Management Bug Fixing / Maintenance

Senior Hadoop & mongodb Content
Developer Application Programming / Maintenance
Edupristine
09/2014 – 01/2015 Mumbai System Design & Implementation

EDUCATION PROJECTS EXPERIENCE

B.Tech (Computer Science& Engineering) Bell Canada (04/2016 – Present)
Project Overview :- Working for Canada's Leading Telecom giant as
Calcutta Institute of Technology Howrah Business Analyst which deals in multiple Line Of Business like
07/2011 – 05/2015 Mobility,TV ,Internet,Homephone across multiple cities like Ontario
Courses ,Quebec & rest of Canada
Achieved College DGPA -- 7.84 Roles include gathering Customers Information based on Surveys
conducted on a quarterly basis based on regions available and
Ambassador Award from offers to be implemented based on Customers Need and
Intershala browsing behavior
Bagged recognition for Implemented risk factors analysis on WebUI platform for Bell
clearing IBM db2 order to check the pricing grid of products being delivered
fundamentals Exam from Conducted Training's on proper understanding of Projects
IBM center of Excellence Scenarios based on Elicitation from Stakeholders
Responsible for daily/monthly/Quarterly analysis of Metrics being
generated and prepared reports and conducted calls for
mitigation or to-be-action plan directly with clients.
XII (Science)
D.A.V Public School Bokaro Steel City
Creation of HDFS cluster and mogodb database
04/2008 – 04/2010
(09/2014 – 01/2015)
Courses Responsible for creation of Training materials and projects on
Achieved 68.00 % Hadoop ecosystem and successfully completed the overall task in
a mere period of 3 months.
Successfully provided training to IT Professional from the projects
developed which included data extraction from Telecom
companies and running Map reduce programs for generation of
insight on Customer Usage Behavior.

ACHIEVEMENTS
IIBA® ECBA™ Certified (12/2018 – Present)
Certified Business Analyst Proffessional ,ranked 3rd in IBM

Acclaimed Managers Choice Award 2018.

Grabbed Bell Star performer of the year 2018 .
Underwent Agile & Safe agile Training and
successfully gained badges for the same .

Completed Training materials on Hadoop & mongodb

to be taught to IT professionals.

Lead a team of 2 for creating real hands-on projects on

Hadoop Clustering.