Kezia Christina

Apartemen Gading Nias, Pengangsaan dua raya no 3 Jakarta Utara

T: +6285810465299
E: keziaza77@gmail.com

Career summary
A fully committed, capable and confident who possesses the required vision, ability drive and enthusiasm needed for
successful Crewing Management or any kind of Management. A highly organized and consistent individual who can
quickly comprehend complex managerial scenarios.Now seeking to harness over twelve years of practical managerial
and customer service experience in a suitable leadership role.

Experience

Feb 2018- Now

PT Telesindo Media
Work as Personal Assistant
 Provide discreet personal assistance and secretariat support
 Perform data entry and filling and make daily, weekly and monthly report
 Role as a bridge between commissionaire and department or staff
 Managing IT and RND dept in line of production
 Survey and compare for needed things or product to buy for events or company
 Arrange tickets and travelling for business travel to support assistance
 Reminding the director of important task and deadlines
 Liasing with staff, supplier and clients
 Acting as a first point of contact : dealing with correspondences and contact..

Jan 2015 – Dec, 2017

PT. Bintang Kemajuan, Batam
Work as Business Development Manager
• Developing growth and strategies and plans
• Managing and retaining relationship with the existing clients
• Drafting and reviewing contract
• Negotiating with stake holder regarding business project
• Prepare business proposal
• Reporting on success area that needed to improve
 • Manage the finance department and human resource in line of budgeting and achievement target
Of staff and crew.

Sept 2010 – Dec, 2014

PT. Bintang Kemajuan, Batam
Work as Operation Manager
• Ensure production process meets standards
• Carry out all administrative and logistic arrangements for all project activities
• Fulfill documentation and reporting requirements for the Quality Management program
• Participate in project related activities such meeting coordination, Seminar, and prepare draft minutes
of any meeting or event attended
• Develop performance improvement targets for Quality, service and efficiency
• Prepare requests for advance of funds or direct payment
Travel to monitor Project activities
• Investigate, monitor, document and report on quality of care and service issues
• Provide any clerical assistance
• Arrange the schedule for departing and embarking crew

January, 2009 – September, 2010

PT Meranti Magsaysay, Jakarta
Work as HR and Administration Manager
• Manage the documentation Departement in accordance with organizational policies, objectives and
budget.
• Fulfill documentation and reporting requirements for the Quality Management program
• Plans and directs documentation projects for timely delivery documents such as visa, sign on,
passport and seaman’s book renewal
• Proceed documents for expatriate such KITAS and IMTA if needed
• Plans the Budget for visa processing,and monthly clerk requisition
• Assist the General Manager in tipically reports to Top Management
• Investigate, monitor, document and report on quality of care and service issues
• Establishes and leads recruitment practices and procedures
• Monitoring and execute training for all employee
• Plans, develop and review the SOP of HR
• Monitoring data for health insurance, employee permit, leave, sickness and over time

April, 2008 – January, 2009

PT Meranti Magsaysay, Jakarta
Work as Fleet for Crew Manning Operations Department
• Manage, analyzes, plans an direct the activities and operations of the Fleet Management
• Responsible for performing operational activities to ensure timely deployment
• Oversee the scheduling of Seafarers, taking into account Principal demand for timely deployment
• Working with the Branch Manager and provides back-up management support for Branch Manager
• Ensure proper use, helps to prevent any failures, control costs, manage external vendor relationships,
• work closely with Assistant Manager and internal customers
• Handle Interview for new candidates and also for the final interview with Principal
 • Evaluate Key performance indicator for Manning Assistant and Fleet Assistant
• Monitor and send weekly report, Quality plan and Quality Objectives to the Operational Manager
• Other duties as required

August, 2007 – April, 2008

PT Meranti Magsaysay, Jakarta
Work as Manning Assistant for Crew Manning Operations Department
• Inputted all data into registrar database
• Scheduled appointments and assisted Seafarers with documents processing (visa, medical, passport
and other certificates) and pre-departure briefing
• Responsible for assisting the Fleet Manager in Operational matters
• Monitoring the Seafarer availability
• To ensure the timely deployment

July, 2005 – July, 2007

Kiddie Planet, Jakarta
Work as Purchasing and Inventory Officer
• Prepare budget for weekly and monthly purchase
• Collect the requisitions from all teachers and management and input for budget planning
• Responsible for prepare stationary for all teachers and students
• Prepare the menu plan for students
• Prepare the monthly report of inventory and purchase to Departement Manager
• Organize the healty food for serving to students
• Work with School department managers to determine purchasing needs, and requirements for the
school production and office products

April, 2002 – June, 2005

PT Frontline Living, Jakarta
Work as Marketing and Administration
• Serve the guest or customer who came to the gallery
• Handle General Office Duties include answer phone, any data entry
• Prepare the quotations for things that need to be pay by the customer
Organize sales presentation and ensure that all sales presentation materials are prepared prior to
deadline
• Update customer records for the company database as required
• Contact customers to answer basic procedural questions about the satisfaction to our service
• Collaborate with the sales manager to monitor active purchase orders and make sure that orders are
completed on time
• Report any sales achievement for monthly
Education
1997 – 2000 Diploma III (AHLI MADYA) Majoring in Economy Management
YayasanAdministrasi Indonesia (UPI) Jakarta
1993 – 1996 Senior High School Majoring in Office Administration
SmeaSwasta ,GunungsitoliNias

Skills
 Decision making and problem solving
 Ability to work as part of a team
 Flexible, open to ideas and willing to learn
 Effective administrative procedures
 Accuracy and attention to detail
 Ensuring high level of customer satisfaction
 Communication, coordination and analysis skill
 Oral and written communication skill
 Ability to work with several operating systems including Windows

References
• Available on request