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1.

1    How to use the Capacity Planning Model


This simple Capacity Planning Model was created and used in a Client Engagement.
The situation was 2 worklflow systems which where mainly worked by the productive role: 'Role 2'.
The numbers in this template are to give the user an idea of how to populate this model and how the formulars work.
While most of this spreadsheet was designed to be quite easy-to-use and userfriendly, the pivot table will need to be individually
updated and logically checked.

1.1.1   Global Parameters
       CSRsCap

Used to calculate the capacity for System 2 transactions on the ‘Workload vs. Capacity over time’ chart on the ‘By Month’ Tab.
Defined on the ‘By Month’ Tab (B15).
      CSRsComp

Used to calculate the capacity for System 1 transactions for the ‘Workload vs. Capacity over time’ chart on the ‘By Month’ Tab.
Defined on the ‘By Month’ Tab (B14).
      Hrsperday

Used on the first three tabs to convert the effort in hours into effort in days for the comparison to the available staff.
Defined on the ‘Assumptions’ tab (D4).
      Overtime

Used on the ‘Resources – Actual’ Tab to determine productive count on FTEs.


Defined on the ‘Assumptions’ tab (D6).
      OvertimeFuture

Used on the ‘By Months’ Tab to determine the capacity.


Defined on the ‘By Months’ tab (B13).
      Utili

Used on the ‘By Months’ Tab as the assumed utilisation rate to determine the capacity.
Defined on the ‘By Months’ tab (B11).
      Workingdays

Used on the ‘Resources – Actual’ Tab to determine productive count on FTEs.


Defined on the ‘Assumptions’ tab (D5).

1.1.2   General Set-up of Capacity Planning Model


1.1.2.1                 1st Tab: Total – avrg Day
This Tab contains the data and charts for the ‘Average Day’. The findings are separated by System 2 and System 1.
The tables on the left hand side are Pivot-Tables, which need to be updated when data on the ‘Input - Task Times & Volumes’ is
changed.
The charts in the middle part of the tab are based on the tables on the right hand side. The calculated FTE data is drawn from the
Pivot Table, the actual FTE# are a VLookUp from the ‘Resources actual’ tab.
The Utilisation Rates (in yellow boxes) are calculated from the ‘Total’-rows in the right hand tables.
1.1.2.2                 2nd Tab: By Team – avrg Day:
This Tab contains the data and charts for the ‘By Team’ results. It is separated by System 2 and System 1.
Again the left hand tables are Pivot Tables (which have to be updated, when the sources data on the ‘Input – Task Times Volumes’ is
changed) and the charts in the middle are based on the tables on the right hand side.

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


The shown utilisation is again based on the ‘Total’-row, but this time only includes Role 2

The table on the bottom shows utilisation rates across System 1 and System 2 for each team based on both tables on the right.
1.1.2.3                 3rd Tab: By Months:
This tab has three sections (top down): System 1 & System 2 combined, System 1 only, System 2 only.

The charts are based on the respective table above it. The top table is a summary of the System 1 only and the System 2 only tables.
The capacity in all charts is based on the parameters in the framed box on the left. The grey shaded parameters can be entered and
changed on this sheet. The one parameter with the white background references to the universal parameter on the last tab
(‘Assumptions’).
For the respective System 1 and System 2 sections, there is a Pivot table each, which needs to be updated, when the data on the
‘Input – Task Times and Volumes’ tab is changed.
The initial (January) Backlogs are also taken from the ‘Input – Task Times and Volumes’ Tab. From February the Backlogs are
calculated from the capacity, the incoming workload and the backlog of the last period.
1.1.2.4                 4th Tab: Input – Task Times and Volumes
This tab holds the input data on the processes with tasks, performing resource types, task times and volumes.
The tab contains two major tables: System 1 on the left and System 2 on the right.
Within each of these tables there are ‘Fold out’ columns containing the detailed data for the split across Teams and the distribution
over a year.
All of the Pivot Tables on the previous tabs are based on the two tables on this tab.
1.1.2.5                 5th Tab: Resources – actual
This tab contains the input on the actual numbers of staff in all the teams and across System 1 and System 2. Columns D – M are
being used from the various other tabs and take into account the assumption on how many working days there are in a year and
overtime.
1.1.2.6                 6th Tab: Assumptions:
This tab contains the general assumptions for the entire spreadsheet.
      Productive time per Employee per day. This Parameter has been named ‘hrsperday’.

      Actual Working days vs. Business days in a year. This takes into account annual leave, sick, leave, training, meetings, etc. This

parameter has been named ‘workingdays’


      Overtime is currently set to 0% for the purpose of this model. This parameter is named ‘overtime’ and is factored into the

appropriate FTE counts on the ‘Resources – actual’ tab. Overtime can also be set for individual team. This is done on the ‘Resources –
actual’ tab in row three above the resources per team.

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


System 1
Resources: calculated vs. actual Resource Calculated Actual
Resource Type Time required per day - System 1- Type FTE (days)\ FTE #
Manager 0.2 Manager 0.0 0.0
TeamLeader 1.2 30.0 TeamLeader 0.2 0.0
role 2 160.1 role 2 25.6 24.9
role 4 3.1 25.0 role 3 0.0 0.0
role 3 0.0 Total 25.8 24.9

FTE
20.0
Grand Total 164.6 Calculated FTE (days)\
15.0 Actual FTE #

10.0

5.0

0.0
Manager TeamLeader role 2 role 3 Total
Resource Type
Utilisation
104%

Resource Calculated Actual


System 2 Resources: calculated vs. actual Type FTE (days)\ FTE #
Resource Type Time required per day - System 2 - Manager 0.0 0.0
Manager 0.2 TeamLeader 0.1 0.0
TeamLeader 0.5 35.0 role 2 26.8 32.3
role 2 167.3 30.0 role 4 0.5 0.5
role 4 3.1 role 3 0.0 0.0
FTE

25.0
role 3 0.0 20.0 Calculated FTE (days)\ Grand Total 27.4 32.8
Grand Total 171.1 15.0 Actual FTE #

10.0
5.0
0.0
er er 2 4 3 t al
ag ad le le le To
an Le ro ro ro
nd
M am ra
Te G Utilisation
Resource Type
83%

Overall
Utilisation
92%

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


System 1
Sum of Time requ. Sum of Time requ. Sum of Time requ. Sum of Time requ. Sum of Time requ.
Resource Type Team 1 Team 2 Team 3 Team 4 Team 5 Sum of Time Team 6
Calculated FTE Actual
TeamLeader 0.2 0.2 0.2 0.2 0.2 0.2 Team (days)\ FTE #
Manager 0.0 0.0 0.0 0.0 0.0 0.0 Team 1 4.3 6.7
role 1 8.5 8.5 8.5 8.5 8.5 8.5 Team 2 4.3 4.2
role 2 26.7 26.7 26.7 26.7 26.7 26.7 Team 3 4.3 3.4
role 3 0.0 0.0 0.0 0.0 0.0 0.0 Team 4 4.3 2.5
Grand Total 35.4 35.4 35.4 35.4 35.4 35.4 Team 5 4.3 8.1
Team 6 4.3 0.0
Total Role 2 25.6 24.9

Resources: calculated vs. actual


- System 1-
FTE (CSR)

9.0
8.0
7.0
6.0
5.0 Calculated FTE (days)\

4.0 Actual FTE #

3.0
2.0
1.0
0.0
Utilisation
Team 1 Team 2 Team 3 Team 4 Team 5 Team 6 103%
Team

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


System 2
Sum of Time requ. Sum of Time requ. Sum of Time requ. Sum of Time requ. Sum of Time requ. Sum of Time requ.
Resource Type Team 1 Team 2 Team 3 Team 4 Team 5 Team 6
Calculated FTE Actual
TeamLeader 0.1 0.1 0.1 0.1 0.1 0.1 Team (days)\ FTE #
Manager 0.0 0.0 0.0 0.0 0.0 0.0 Team 1 4.5 4.2
role 1 6.9 6.9 6.9 6.9 6.9 6.9 Team 2 4.5 3.8
role 2 27.9 27.9 27.9 27.9 27.9 27.9 Team 3 4.5 5.0
role 4 0.5 0.5 0.5 0.5 0.5 0.5 Team 4 4.5 7.6
role 3 0.0 0.0 0.0 0.0 0.0 0.0 Team 5 4.5 0.0
Grand Total 35.4 35.4 35.4 35.4 35.4 35.4 Team 6 4.5 11.8
Total Role 2 26.8 32.3

Resources: calculated vs. actual


- System 2 -
FTE (CSR)

14.0
12.0
10.0
8.0 Calculated FTE (days)\
Actual FTE #
6.0
4.0
2.0 Utilisation
0.0 83%
Team 1 Team 2 Team 3 Team 4 Team 5 Team 6
Team

Team Utilisations
Team 1 80%
Team 2 109%
Team 3 104%
Team 4 87%
Team 5 108%
Team 6 74%

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


System 1 & System 2 combined

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Incoming Workload 2130.3 923.1 923.1 2130.3 852.1 2130.3 2130.3 923.1 923.1 2130.3 923.1 923.1
Capacity 1472.6 1472.6 1472.6 1472.6 1472.6 1472.6 1472.6 1472.6 1472.6 1472.6 1472.6 1472.6
Backlog 145.1 802.7 253.2 0.0 657.6 37.1 694.8 1352.4 802.9 253.4 911.1 361.6

For Capacity:
Utilisation: 99% Workload vs. Capacity over time

days per month


Workingdays vs

Workload in
businessdays 2500.0
(from
Assumptions) 0.84
Overtime 0% 2000.0

# role2 - System
1 45
1500.0 Backlog
# role2 - System Incoming Workload
2 40
Capacity
1000.0

500.0

0.0
1 2 3 4 5 6 7 8 9 10 11 12
Months

Copyright: Management by Process Pty Ltd www,managementbyprocess.com 05/04/2019


System 1
Resource Type Time req Jan Time req Feb Time req Mar Time req Apr Time req May Time req Jun Time req Jul Time req Aug Time req Sep Time req Oct Time req Nov Time req Dec Time required for Backlog
role 1 255.0 110.5 110.5 255.0 102.0 255.0 255.0 110.5 110.5 255.0 110.5 110.5 133.3
role 2 800.4 346.8 346.8 800.4 320.2 800.4 800.4 346.8 346.8 800.4 346.8 346.8 329.6
role 4 15.4 6.7 6.7 15.4 6.2 15.4 15.4 6.7 6.7 15.4 6.7 6.7 5.0
role 3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Grand Total 1070.8 464.0 464.0 1070.8 428.3 1070.8 1070.8 464.0 464.0 1070.8 464.0 464.0 468.0

Incoming Workload 1070.8 464.0 464.0 1070.8 428.3 1070.8 1070.8 464.0 464.0 1070.8 464.0 464.0
Capacity 779.6 779.6 779.6 779.6 779.6 779.6 779.6 779.6 779.6 779.6 779.6 779.6
Backlog 329.6 620.8 305.2 0.0 291.2 0.0 291.2 582.4 266.8 0.0 291.2 0.0

Workload vs. Capacity over time


- System 1 -
days per month
Workload in
1600.0

1400.0

1200.0

1000.0 Backlog
Incoming Workload
800.0
Capacity
600.0

400.0

200.0

0.0
1 2 3 4 5 6 7 8 9 10 11 12

Months

Copyright: Management by Process Pty Ltd www,managementbyprocess.com 05/04/2019


System 2
Resource Type Time req Jan Time req Feb Time req Mar Time req Apr Time req May Time req Jun Time req Jul Time req Aug Time req Sep Time req Oct Time req Nov Time req Dec Time required for Backlog
role 1 207.7 90.0 90.0 207.7 83.1 207.7 207.7 90.0 90.0 207.7 90.0 90.0 63.3
role 2 836.4 362.5 362.5 836.4 334.6 836.4 836.4 362.5 362.5 836.4 362.5 362.5 145.1
role 4 15.3 6.6 6.6 15.3 6.1 15.3 15.3 6.6 6.6 15.3 6.6 6.6 2.2
role 3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Grand Total 1059.4 459.1 459.1 1059.4 423.8 1059.4 1059.4 459.1 459.1 1059.4 459.1 459.1 210.6

Incoming Workload 1059.4 459.1 459.1 1059.4 423.8 1059.4 1059.4 459.1 459.1 1059.4 459.1 459.1
Capacity 693.0 693.0 693.0 693.0 693.0 693.0 693.0 693.0 693.0 693.0 693.0 693.0
Backlog 145.1 511.5 277.6 43.7 410.2 141.0 507.4 873.8 639.9 406.0 772.5 538.6

Workload vs. Capacity over time


days per month - System 2 -
Workload in

1200.0

1000.0

800.0
Backlog

600.0 Incoming Workload


Capacity

400.0

200.0

0.0
1 2 3 4 5 6 7 8 9 10 11 12
Months

Copyright: Management by Process Pty Ltd www,managementbyprocess.com 05/04/2019


Input

System 1

For Role 2 only

Time

Teams
required Volume Volume
Processes-Subprocesses Resource Type Time Per Trxns Volume per day per day Team 1 Team 2
1. Process Process level

1 Sub process role 1 5 574.53 47.9 ok 95.8 95.8


2 Sub process role 1 315 0.5 2.6 ok 0.1 0.1
3 Sub process TeamLeader 17 3.5 1.0 ok 0.6 0.6
2. Process Process level 0 0 0.0 ok 0.0 0.0
1 Sub process role 2 7.5 2.73 0.3 ok 0.5 0.5
2 Sub process role 2 2.5 2.73 0.1 ok 0.5 0.5
3 Sub process role 2 10 0 0.0 ok 0.0 0.0
4 Sub process role 2 10 0 0.0 ok 0.0 0.0
3. Process Process level 0 0 0.0 ok 0.0 0.0
1 Sub process role 2 11 6.1 1.1 ok 1.0 1.0
2 Sub process role 2 7 6.1 0.7 ok 1.0 1.0
3 Sub process role 2 7.5 56.59 7.1 ok 9.4 9.4
4 Sub process role 2 3 56.59 2.8 ok 9.4 9.4
4. Process Process level 0 0 0.0 ok 0.0 0.0
1 Sub process role 2 40 0 0.0 ok 0.0 0.0
2 Sub process role 2 6 0 0.0 ok 0.0 0.0
3 Sub process role 2 10 0 0.0 ok 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


4 Sub process role 1 20 0 0.0 ok 0.0 0.0
5. Process Process level 0 0 ok 0.0 0.0
1 Sub process role 2 7.5 72.67 9.1 ok 12.1 12.1
2 Sub process role 2 2.5 72.67 3.0 ok 12.1 12.1
3 Sub process role 2 15 24.22 6.1 ok 4.0 4.0
4 Sub process role 2 2.5 24.22 1.0 ok 4.0 4.0
5 Sub process role 2 74.4 1 1.2 ok 0.2 0.2
6 Sub process role 2 15 24.22 6.1 ok 4.0 4.0
7 Sub process role 2 2.5 24.22 1.0 ok 4.0 4.0
8 Sub process role 2 12.5 88.22 18.4 ok 14.7 14.7
9 Sub process role 2 5 88.22 7.4 ok 14.7 14.7
10 Sub process role 2 20 29.41 9.8 ok 4.9 4.9
11 Sub process role 2 5 29.41 2.5 ok 4.9 4.9
12 Sub process role 2 20 29.41 9.8 ok 4.9 4.9
13 Sub process role 2 5 29.41 2.5 ok 4.9 4.9
14 Sub process role 2 7.5 16.25 2.0 ok 2.7 2.7
15 Sub process role 2 2.5 16.25 0.7 ok 2.7 2.7
16 Sub process TeamLeader 1.3 0.65 0.0 ok 0.1 0.1
17 Sub process role 2 30 2.31 1.2 ok 0.4 0.4
18 Sub process TeamLeader 6 2.31 0.2 ok 0.4 0.4
6. Process Process level 0 0 ok 0.0 0.0
1 Sub process role 2 7.5 82.43 10.3 ok 13.7 13.7
2 Sub process role 2 3 82.43 4.1 ok 13.7 13.7
3 Sub process role 4 7 9.16 1.1 ok 1.5 1.5
4 Sub process role 4 5 18.4 1.5 ok 3.1 3.1
5 Sub process role 4 1 6.13 0.1 ok 1.0 1.0
6 Sub process 0 0 0.0 ok 0.0 0.0
7 Sub process role 2 7.5 19.6 2.5 ok 3.3 3.3
8 Sub process role 2 3 19.6 1.0 ok 3.3 3.3
7. Process Process level 0 0 ok 0.0 0.0
1 Sub process role 2 555 0.49 4.5 ok 0.1 0.1
2 Sub process Manager 20 0.49 0.2 ok 0.1 0.1
3 Sub process role 2 20 56.92 19.0 ok 9.5 9.5
4 Sub process role 2 6 56.92 5.7 ok 9.5 9.5
5 Sub process role 4 2 11.4 0.4 ok 1.9 1.9
8. Process Process level 0 0 ok 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


1 Sub process role 2 8 13.64 1.8 ok 2.3 2.3
2 Sub process role 2 4 13.64 0.9 ok 2.3 2.3
9. Process Process level 0 0 0.0 ok 0.0 0.0
1 Sub process role 2 24 29.6 11.8 ok 4.9 4.9
10. Process Process level 0 0 ok 0.0 0.0
1 Sub process role 2 7.5 29.6 3.7 ok 4.9 4.9
2 Sub process role 1 60 0.5 0.5 ok 0.1 0.1
3 Sub process role 3 0 0 0.0 ok 0.0 0.0
4 Sub process role 2 1 29.6 0.5 ok 4.9 4.9
5 Sub process role 3 0 0 0.0 ok 0.0 0.0
6 Sub process role 2 1 29.6 0.5 ok 4.9 4.9
7 Sub process role 3 0 0 0.0 ok 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


Months
Time Time Time Time Time
Volume Volume Volume Volume requ. requ. requ. requ. requ. Time
Team 3 Team 4 Team 5 Team 6 Team 1 Team 2 Team 3 Team 4 Team 5 Team 6 Jan Feb Mar Apr
12.00 1.5 0.65 0.65 1.5
95.8 95.8 95.8 95.8 8.0 8.0 8.0 8.0 8.0 8.0 ok 17954.1 7780.1 7780.1 17954.1
0.1 0.1 0.1 0.1 0.4 0.4 0.4 0.4 0.4 0.4 ok 15.6 6.8 6.8 15.6
0.6 0.6 0.6 0.6 0.2 0.2 0.2 0.2 0.2 0.2 ok 109.4 47.4 47.4 109.4
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
0.5 0.5 0.5 0.5 0.1 0.1 0.1 0.1 0.1 0.1 ok 85.3 37.0 37.0 85.3
0.5 0.5 0.5 0.5 0.0 0.0 0.0 0.0 0.0 0.0 ok 85.3 37.0 37.0 85.3
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
1.0 1.0 1.0 1.0 0.2 0.2 0.2 0.2 0.2 0.2 ok 190.6 82.6 82.6 190.6
1.0 1.0 1.0 1.0 0.1 0.1 0.1 0.1 0.1 0.1 ok 190.6 82.6 82.6 190.6
9.4 9.4 9.4 9.4 1.2 1.2 1.2 1.2 1.2 1.2 ok 1768.4 766.3 766.3 1768.4
9.4 9.4 9.4 9.4 0.5 0.5 0.5 0.5 0.5 0.5 ok 1768.4 766.3 766.3 1768.4
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
12.1 12.1 12.1 12.1 1.5 1.5 1.5 1.5 1.5 1.5 ok 2270.9 984.1 984.1 2270.9
12.1 12.1 12.1 12.1 0.5 0.5 0.5 0.5 0.5 0.5 ok 2270.9 984.1 984.1 2270.9
4.0 4.0 4.0 4.0 1.0 1.0 1.0 1.0 1.0 1.0 ok 756.9 328.0 328.0 756.9
4.0 4.0 4.0 4.0 0.2 0.2 0.2 0.2 0.2 0.2 ok 756.9 328.0 328.0 756.9
0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 ok 31.3 13.5 13.5 31.3
4.0 4.0 4.0 4.0 1.0 1.0 1.0 1.0 1.0 1.0 ok 756.9 328.0 328.0 756.9
4.0 4.0 4.0 4.0 0.2 0.2 0.2 0.2 0.2 0.2 ok 756.9 328.0 328.0 756.9
14.7 14.7 14.7 14.7 3.1 3.1 3.1 3.1 3.1 3.1 ok 2756.9 1194.6 1194.6 2756.9
14.7 14.7 14.7 14.7 1.2 1.2 1.2 1.2 1.2 1.2 ok 2756.9 1194.6 1194.6 2756.9
4.9 4.9 4.9 4.9 1.6 1.6 1.6 1.6 1.6 1.6 ok 919.1 398.3 398.3 919.1
4.9 4.9 4.9 4.9 0.4 0.4 0.4 0.4 0.4 0.4 ok 919.1 398.3 398.3 919.1
4.9 4.9 4.9 4.9 1.6 1.6 1.6 1.6 1.6 1.6 ok 919.1 398.3 398.3 919.1
4.9 4.9 4.9 4.9 0.4 0.4 0.4 0.4 0.4 0.4 ok 919.1 398.3 398.3 919.1
2.7 2.7 2.7 2.7 0.3 0.3 0.3 0.3 0.3 0.3 ok 507.8 220.1 220.1 507.8
2.7 2.7 2.7 2.7 0.1 0.1 0.1 0.1 0.1 0.1 ok 507.8 220.1 220.1 507.8
0.1 0.1 0.1 0.1 0.0 0.0 0.0 0.0 0.0 0.0 ok 20.3 8.8 8.8 20.3
0.4 0.4 0.4 0.4 0.2 0.2 0.2 0.2 0.2 0.2 ok 72.2 31.3 31.3 72.2
0.4 0.4 0.4 0.4 0.0 0.0 0.0 0.0 0.0 0.0 ok 72.2 31.3 31.3 72.2
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
13.7 13.7 13.7 13.7 1.7 1.7 1.7 1.7 1.7 1.7 ok 2575.9 1116.2 1116.2 2575.9
13.7 13.7 13.7 13.7 0.7 0.7 0.7 0.7 0.7 0.7 ok 2575.9 1116.2 1116.2 2575.9
1.5 1.5 1.5 1.5 0.2 0.2 0.2 0.2 0.2 0.2 ok 286.3 124.0 124.0 286.3
3.1 3.1 3.1 3.1 0.3 0.3 0.3 0.3 0.3 0.3 ok 575.0 249.2 249.2 575.0
1.0 1.0 1.0 1.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 191.7 83.1 83.1 191.7
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
3.3 3.3 3.3 3.3 0.4 0.4 0.4 0.4 0.4 0.4 ok 612.5 265.4 265.4 612.5
3.3 3.3 3.3 3.3 0.2 0.2 0.2 0.2 0.2 0.2 ok 612.5 265.4 265.4 612.5
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
0.1 0.1 0.1 0.1 0.8 0.8 0.8 0.8 0.8 0.8 ok 15.3 6.6 6.6 15.3
0.1 0.1 0.1 0.1 0.0 0.0 0.0 0.0 0.0 0.0 ok 15.3 6.6 6.6 15.3
9.5 9.5 9.5 9.5 3.2 3.2 3.2 3.2 3.2 3.2 ok 1778.8 770.8 770.8 1778.8
9.5 9.5 9.5 9.5 0.9 0.9 0.9 0.9 0.9 0.9 ok 1778.8 770.8 770.8 1778.8
1.9 1.9 1.9 1.9 0.1 0.1 0.1 0.1 0.1 0.1 ok 356.3 154.4 154.4 356.3
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


2.3 2.3 2.3 2.3 0.3 0.3 0.3 0.3 0.3 0.3 ok 426.3 184.7 184.7 426.3
2.3 2.3 2.3 2.3 0.2 0.2 0.2 0.2 0.2 0.2 ok 426.3 184.7 184.7 426.3
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
4.9 4.9 4.9 4.9 2.0 2.0 2.0 2.0 2.0 2.0 ok 925.0 400.8 400.8 925.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
4.9 4.9 4.9 4.9 0.6 0.6 0.6 0.6 0.6 0.6 ok 925.0 400.8 400.8 925.0
0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 ok 15.6 6.8 6.8 15.6
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
4.9 4.9 4.9 4.9 0.1 0.1 0.1 0.1 0.1 0.1 ok 925.0 400.8 400.8 925.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0
4.9 4.9 4.9 4.9 0.1 0.1 0.1 0.1 0.1 0.1 ok 925.0 400.8 400.8 925.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


Time Time Time Time Time Time Time Time
May Jun Jul Aug Sep Oct Nov Dec req Jan req Feb req Mar req Apr req May req Jun req Jul req Aug
0.6 1.5 1.5 0.65 0.65 1.5 0.65 0.65
7181.6 17954.1 17954.1 7780.1 7780.1 17954.1 7780.1 7780.1 239.4 103.7 103.7 239.4 95.8 239.4 239.4 103.7
6.3 15.6 15.6 6.8 6.8 15.6 6.8 6.8 13.1 5.7 5.7 13.1 5.3 13.1 13.1 5.7
43.8 109.4 109.4 47.4 47.4 109.4 47.4 47.4 5.0 2.1 2.1 5.0 2.0 5.0 5.0 2.1
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
34.1 85.3 85.3 37.0 37.0 85.3 37.0 37.0 1.7 0.7 0.7 1.7 0.7 1.7 1.7 0.7
34.1 85.3 85.3 37.0 37.0 85.3 37.0 37.0 0.6 0.2 0.2 0.6 0.2 0.6 0.6 0.2
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
76.3 190.6 190.6 82.6 82.6 190.6 82.6 82.6 5.6 2.4 2.4 5.6 2.2 5.6 5.6 2.4
76.3 190.6 190.6 82.6 82.6 190.6 82.6 82.6 3.6 1.5 1.5 3.6 1.4 3.6 3.6 1.5
707.4 1768.4 1768.4 766.3 766.3 1768.4 766.3 766.3 35.4 15.3 15.3 35.4 14.1 35.4 35.4 15.3
707.4 1768.4 1768.4 766.3 766.3 1768.4 766.3 766.3 14.1 6.1 6.1 14.1 5.7 14.1 14.1 6.1
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
908.4 2270.9 2270.9 984.1 984.1 2270.9 984.1 984.1 45.4 19.7 19.7 45.4 18.2 45.4 45.4 19.7
908.4 2270.9 2270.9 984.1 984.1 2270.9 984.1 984.1 15.1 6.6 6.6 15.1 6.1 15.1 15.1 6.6
302.8 756.9 756.9 328.0 328.0 756.9 328.0 328.0 30.3 13.1 13.1 30.3 12.1 30.3 30.3 13.1
302.8 756.9 756.9 328.0 328.0 756.9 328.0 328.0 5.0 2.2 2.2 5.0 2.0 5.0 5.0 2.2
12.5 31.3 31.3 13.5 13.5 31.3 13.5 13.5 6.2 2.7 2.7 6.2 2.5 6.2 6.2 2.7
302.8 756.9 756.9 328.0 328.0 756.9 328.0 328.0 30.3 13.1 13.1 30.3 12.1 30.3 30.3 13.1
302.8 756.9 756.9 328.0 328.0 756.9 328.0 328.0 5.0 2.2 2.2 5.0 2.0 5.0 5.0 2.2
1102.8 2756.9 2756.9 1194.6 1194.6 2756.9 1194.6 1194.6 91.9 39.8 39.8 91.9 36.8 91.9 91.9 39.8
1102.8 2756.9 2756.9 1194.6 1194.6 2756.9 1194.6 1194.6 36.8 15.9 15.9 36.8 14.7 36.8 36.8 15.9
367.6 919.1 919.1 398.3 398.3 919.1 398.3 398.3 49.0 21.2 21.2 49.0 19.6 49.0 49.0 21.2
367.6 919.1 919.1 398.3 398.3 919.1 398.3 398.3 12.3 5.3 5.3 12.3 4.9 12.3 12.3 5.3
367.6 919.1 919.1 398.3 398.3 919.1 398.3 398.3 49.0 21.2 21.2 49.0 19.6 49.0 49.0 21.2
367.6 919.1 919.1 398.3 398.3 919.1 398.3 398.3 12.3 5.3 5.3 12.3 4.9 12.3 12.3 5.3
203.1 507.8 507.8 220.1 220.1 507.8 220.1 220.1 10.2 4.4 4.4 10.2 4.1 10.2 10.2 4.4
203.1 507.8 507.8 220.1 220.1 507.8 220.1 220.1 3.4 1.5 1.5 3.4 1.4 3.4 3.4 1.5
8.1 20.3 20.3 8.8 8.8 20.3 8.8 8.8 0.1 0.0 0.0 0.1 0.0 0.1 0.1 0.0
28.9 72.2 72.2 31.3 31.3 72.2 31.3 31.3 5.8 2.5 2.5 5.8 2.3 5.8 5.8 2.5
28.9 72.2 72.2 31.3 31.3 72.2 31.3 31.3 1.2 0.5 0.5 1.2 0.5 1.2 1.2 0.5
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
1030.4 2575.9 2575.9 1116.2 1116.2 2575.9 1116.2 1116.2 51.5 22.3 22.3 51.5 20.6 51.5 51.5 22.3
1030.4 2575.9 2575.9 1116.2 1116.2 2575.9 1116.2 1116.2 20.6 8.9 8.9 20.6 8.2 20.6 20.6 8.9
114.5 286.3 286.3 124.0 124.0 286.3 124.0 124.0 5.3 2.3 2.3 5.3 2.1 5.3 5.3 2.3
230.0 575.0 575.0 249.2 249.2 575.0 249.2 249.2 7.7 3.3 3.3 7.7 3.1 7.7 7.7 3.3
76.7 191.7 191.7 83.1 83.1 191.7 83.1 83.1 0.5 0.2 0.2 0.5 0.2 0.5 0.5 0.2
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
245.0 612.5 612.5 265.4 265.4 612.5 265.4 265.4 12.3 5.3 5.3 12.3 4.9 12.3 12.3 5.3
245.0 612.5 612.5 265.4 265.4 612.5 265.4 265.4 4.9 2.1 2.1 4.9 2.0 4.9 4.9 2.1
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
6.1 15.3 15.3 6.6 6.6 15.3 6.6 6.6 22.7 9.8 9.8 22.7 9.1 22.7 22.7 9.8
6.1 15.3 15.3 6.6 6.6 15.3 6.6 6.6 0.8 0.4 0.4 0.8 0.3 0.8 0.8 0.4
711.5 1778.8 1778.8 770.8 770.8 1778.8 770.8 770.8 94.9 41.1 41.1 94.9 37.9 94.9 94.9 41.1
711.5 1778.8 1778.8 770.8 770.8 1778.8 770.8 770.8 28.5 12.3 12.3 28.5 11.4 28.5 28.5 12.3
142.5 356.3 356.3 154.4 154.4 356.3 154.4 154.4 1.9 0.8 0.8 1.9 0.8 1.9 1.9 0.8
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


170.5 426.3 426.3 184.7 184.7 426.3 184.7 184.7 9.1 3.9 3.9 9.1 3.6 9.1 9.1 3.9
170.5 426.3 426.3 184.7 184.7 426.3 184.7 184.7 4.5 2.0 2.0 4.5 1.8 4.5 4.5 2.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
370.0 925.0 925.0 400.8 400.8 925.0 400.8 400.8 59.2 25.7 25.7 59.2 23.7 59.2 59.2 25.7
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
370.0 925.0 925.0 400.8 400.8 925.0 400.8 400.8 18.5 8.0 8.0 18.5 7.4 18.5 18.5 8.0
6.3 15.6 15.6 6.8 6.8 15.6 6.8 6.8 2.5 1.1 1.1 2.5 1.0 2.5 2.5 1.1
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
370.0 925.0 925.0 400.8 400.8 925.0 400.8 400.8 2.5 1.1 1.1 2.5 1.0 2.5 2.5 1.1
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
370.0 925.0 925.0 400.8 400.8 925.0 400.8 400.8 2.5 1.1 1.1 2.5 1.0 2.5 2.5 1.1
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


System 2

System 2 task times completed by workshop participants

Time
required
Time Time Time Time Current for
req Sep req Oct req Nov req Dec Backlog Backlog Processes/Subprocesses Resource Type
1. Process Process level
103.7 239.4 103.7 103.7 20.0 1.7 1 Sub process role 1
5.7 13.1 5.7 5.7 20.0 105.0 2 Sub process role 1
2.1 5.0 2.1 2.1 20.0 5.7 3 Sub process TeamLeader
0.0 0.0 0.0 0.0 20.0 0.0 2. Process Process level
0.7 1.7 0.7 0.7 20.0 2.5 1 Sub process role 2
0.2 0.6 0.2 0.2 20.0 0.8 2 Sub process role 2
0.0 0.0 0.0 0.0 20.0 3.3 3 Sub process
0.0 0.0 0.0 0.0 20.0 3.3 4 Sub process
0.0 0.0 0.0 0.0 20.0 0.0 3. Process Process level
2.4 5.6 2.4 2.4 20.0 3.7 1 Sub process role 2
1.5 3.6 1.5 1.5 20.0 2.3 2 Sub process role 2
15.3 35.4 15.3 15.3 20.0 2.5 3 Sub process role 2
6.1 14.1 6.1 6.1 20.0 1.0 4 Sub process role 2
0.0 0.0 0.0 0.0 20.0 0.0 4. Process Process level

0.0 0.0 0.0 0.0 20.0 13.3 1 Sub process role 2


0.0 0.0 0.0 0.0 20.0 2.0 2 Sub process role 2
0.0 0.0 0.0 0.0 20.0 3.3 3 Sub process

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


0.0 0.0 0.0 0.0 20.0 6.7 4 Sub process
0.0 0.0 0.0 0.0 20.0 0.0 5. Process Process level
19.7 45.4 19.7 19.7 20.0 2.5 1 Sub process role 2
6.6 15.1 6.6 6.6 20.0 0.8 2 Sub process role 2
13.1 30.3 13.1 13.1 20.0 5.0 3 Sub process role 2
2.2 5.0 2.2 2.2 20.0 0.8 4 Sub process role 2
2.7 6.2 2.7 2.7 20.0 24.8 5 Sub process
13.1 30.3 13.1 13.1 20.0 5.0 6 Sub process
2.2 5.0 2.2 2.2 20.0 0.8 7 Sub process
39.8 91.9 39.8 39.8 20.0 4.2 8 Sub process role 2
15.9 36.8 15.9 15.9 20.0 1.7 9 Sub process role 2
21.2 49.0 21.2 21.2 20.0 6.7 10 Sub process role 2
5.3 12.3 5.3 5.3 20.0 1.7 11 Sub process role 2
21.2 49.0 21.2 21.2 20.0 6.7 12 Sub process role 2
5.3 12.3 5.3 5.3 20.0 1.7 13 Sub process role 2
4.4 10.2 4.4 4.4 20.0 2.5 14 Sub process role 2
1.5 3.4 1.5 1.5 20.0 0.8 15 Sub process role 2
0.0 0.1 0.0 0.0 20.0 0.4 16 Sub process role 2
2.5 5.8 2.5 2.5 20.0 10.0 17 Sub process role 2
0.5 1.2 0.5 0.5 20.0 2.0 18 Sub process role 2
0.0 0.0 0.0 0.0 20.0 0.0 6. Process Process level
22.3 51.5 22.3 22.3 20.0 2.5 1 Sub process role 2
8.9 20.6 8.9 8.9 20.0 1.0 2 Sub process role 2
2.3 5.3 2.3 2.3 20.0 2.3 3 Sub process role 4
3.3 7.7 3.3 3.3 20.0 1.7 4 Sub process role 4
0.2 0.5 0.2 0.2 20.0 0.3 5 Sub process role 4
0.0 0.0 0.0 0.0 20.0 0.0 6 Sub process
5.3 12.3 5.3 5.3 20.0 2.5 7 Sub process role 2
2.1 4.9 2.1 2.1 20.0 1.0 8 Sub process role 2
0.0 0.0 0.0 0.0 20.0 0.0 7. Process Process level

9.8 22.7 9.8 9.8 20.0 185.0 1 Sub process role 2


0.4 0.8 0.4 0.4 20.0 6.7 2 Sub process Manager
41.1 94.9 41.1 41.1 20.0 6.7 3 Sub process role 2
12.3 28.5 12.3 12.3 20.0 2.0 4 Sub process role 2
0.8 1.9 0.8 0.8 20.0 0.7 5 Sub process
0.0 0.0 0.0 0.0 20.0 0.0 8. Process Process level

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


3.9 9.1 3.9 3.9 20.0 2.7 1 Sub process role 2
2.0 4.5 2.0 2.0 20.0 1.3 2 Sub process role 2
0.0 0.0 0.0 0.0 0.0 9. Process Process level
25.7 59.2 25.7 25.7 20.0 8.0 1 Sub process role 2
0.0 0.0 0.0 0.0 0.0 10. Process Process level

8.0 18.5 8.0 8.0 20.0 2.5 1 Sub process role 2


1.1 2.5 1.1 1.1 20.0 20.0 2 Sub process role 1
0.0 0.0 0.0 0.0 20.0 0.0 3 Sub process role 3
1.1 2.5 1.1 1.1 20.0 0.3 4 Sub process role 2
0.0 0.0 0.0 0.0 20.0 0.0 5 Sub process role 3
1.1 2.5 1.1 1.1 20.0 0.3 6 Sub process role 2
0.0 0.0 0.0 0.0 20.0 0.0 7 Sub process role 3

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


p participants
For Role 2 only

Time Time Time Time


Teams

Volume Volume Volume Volume Volume Volume requ. requ. requ. requ.
Time Per Trxns Volume per day Team 1 Team 2 Team 3 Team 4 Team 5 Team 6 Team 1 Team 2 Team 3 Team 4

5 83 ok 13.8 13.8 13.8 13.8 13.8 13.8 1.2 1.2 1.2 1.2
315 6.5 ok 1.1 1.1 1.1 1.1 1.1 1.1 5.7 5.7 5.7 5.7
13 2.5 ok 0.4 0.4 0.4 0.4 0.4 0.4 0.1 0.1 0.1 0.1
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
23.5 0.5 ok 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.0 0.0 0.0
12.5 0.5 ok 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.0 0.0 0.0
0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
15 7 ok 1.2 1.2 1.2 1.2 1.2 1.2 0.3 0.3 0.3 0.3
7 7 ok 1.2 1.2 1.2 1.2 1.2 1.2 0.1 0.1 0.1 0.1
5 62.25 ok 10.4 10.4 10.4 10.4 10.4 10.4 0.9 0.9 0.9 0.9
4 62.25 ok 10.4 10.4 10.4 10.4 10.4 10.4 0.7 0.7 0.7 0.7
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
30 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
7 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
5 88 ok 14.7 14.7 14.7 14.7 14.7 14.7 1.2 1.2 1.2 1.2
2.5 88 ok 14.7 14.7 14.7 14.7 14.7 14.7 0.6 0.6 0.6 0.6
10.2 44 ok 7.3 7.3 7.3 7.3 7.3 7.3 1.2 1.2 1.2 1.2
2.5 44 ok 7.3 7.3 7.3 7.3 7.3 7.3 0.3 0.3 0.3 0.3
0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
15 84 ok 14.0 14.0 14.0 14.0 14.0 14.0 3.5 3.5 3.5 3.5
8 84 ok 14.0 14.0 14.0 14.0 14.0 14.0 1.9 1.9 1.9 1.9
22 42 ok 7.0 7.0 7.0 7.0 7.0 7.0 2.6 2.6 2.6 2.6
8 42 ok 7.0 7.0 7.0 7.0 7.0 7.0 0.9 0.9 0.9 0.9
8 14 ok 2.3 2.3 2.3 2.3 2.3 2.3 0.3 0.3 0.3 0.3
3 14 ok 2.3 2.3 2.3 2.3 2.3 2.3 0.1 0.1 0.1 0.1
7 17.88 ok 3.0 3.0 3.0 3.0 3.0 3.0 0.3 0.3 0.3 0.3
3.5 17.88 ok 3.0 3.0 3.0 3.0 3.0 3.0 0.2 0.2 0.2 0.2
1.3 0.72 ok 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.0 0.0 0.0
10 2.54 ok 0.4 0.4 0.4 0.4 0.4 0.4 0.1 0.1 0.1 0.1
5 2.54 ok 0.4 0.4 0.4 0.4 0.4 0.4 0.0 0.0 0.0 0.0
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
8 90.67 ok 15.1 15.1 15.1 15.1 15.1 15.1 2.0 2.0 2.0 2.0
3 90.67 ok 15.1 15.1 15.1 15.1 15.1 15.1 0.8 0.8 0.8 0.8
7 10.8 ok 1.8 1.8 1.8 1.8 1.8 1.8 0.2 0.2 0.2 0.2
5 20.24 ok 3.4 3.4 3.4 3.4 3.4 3.4 0.3 0.3 0.3 0.3
1 6.75 ok 1.1 1.1 1.1 1.1 1.1 1.1 0.0 0.0 0.0 0.0
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
8 21.56 ok 3.6 3.6 3.6 3.6 3.6 3.6 0.5 0.5 0.5 0.5
3 21.56 ok 3.6 3.6 3.6 3.6 3.6 3.6 0.2 0.2 0.2 0.2
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
555 0.54 ok 0.1 0.1 0.1 0.1 0.1 0.1 0.8 0.8 0.8 0.8
20 0.54 ok 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.0 0.0 0.0
15.75 50 ok 8.3 8.3 8.3 8.3 8.3 8.3 2.2 2.2 2.2 2.2
10.5 50 ok 8.3 8.3 8.3 8.3 8.3 8.3 1.5 1.5 1.5 1.5
12.54 ok 2.1 2.1 2.1 2.1 2.1 2.1 0.0 0.0 0.0 0.0
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


13 20 ok 3.3 3.3 3.3 3.3 3.3 3.3 0.7 0.7 0.7 0.7
5.85 20 ok 3.3 3.3 3.3 3.3 3.3 3.3 0.3 0.3 0.3 0.3
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
24 38.5 ok 6.4 6.4 6.4 6.4 6.4 6.4 2.6 2.6 2.6 2.6
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
7.5 38.5 ok 6.4 6.4 6.4 6.4 6.4 6.4 0.8 0.8 0.8 0.8
60 0.5 ok 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
1 38.5 ok 6.4 6.4 6.4 6.4 6.4 6.4 0.1 0.1 0.1 0.1
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
1 38.5 ok 6.4 6.4 6.4 6.4 6.4 6.4 0.1 0.1 0.1 0.1
0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


Months

Time Time
requ. requ. Time
Team 5 Team 6 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec req Jan
12.00 1.5 0.65 0.65 1.5 0.6 1.5 1.5 0.65 0.65 1.5 0.65 0.65
1.2 1.2 ok 2593.8 1124.0 1124.0 2593.8 1037.5 2593.8 2593.8 1124.0 1124.0 2593.8 1124.0 1124.0 34.6
5.7 5.7 ok 203.1 88.0 88.0 203.1 81.3 203.1 203.1 88.0 88.0 203.1 88.0 88.0 170.6
0.1 0.1 ok 78.1 33.9 33.9 78.1 31.3 78.1 78.1 33.9 33.9 78.1 33.9 33.9 2.7
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 15.6 6.8 6.8 15.6 6.3 15.6 15.6 6.8 6.8 15.6 6.8 6.8 1.0
0.0 0.0 ok 15.6 6.8 6.8 15.6 6.3 15.6 15.6 6.8 6.8 15.6 6.8 6.8 0.5
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.3 0.3 ok 218.8 94.8 94.8 218.8 87.5 218.8 218.8 94.8 94.8 218.8 94.8 94.8 8.8
0.1 0.1 ok 218.8 94.8 94.8 218.8 87.5 218.8 218.8 94.8 94.8 218.8 94.8 94.8 4.1
0.9 0.9 ok 1945.3 843.0 843.0 1945.3 778.1 1945.3 1945.3 843.0 843.0 1945.3 843.0 843.0 25.9
0.7 0.7 ok 1945.3 843.0 843.0 1945.3 778.1 1945.3 1945.3 843.0 843.0 1945.3 843.0 843.0 20.8
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
1.2 1.2 ok 2750.0 1191.7 1191.7 2750.0 1100.0 2750.0 2750.0 1191.7 1191.7 2750.0 1191.7 1191.7 36.7
0.6 0.6 ok 2750.0 1191.7 1191.7 2750.0 1100.0 2750.0 2750.0 1191.7 1191.7 2750.0 1191.7 1191.7 18.3
1.2 1.2 ok 1375.0 595.8 595.8 1375.0 550.0 1375.0 1375.0 595.8 595.8 1375.0 595.8 595.8 37.4
0.3 0.3 ok 1375.0 595.8 595.8 1375.0 550.0 1375.0 1375.0 595.8 595.8 1375.0 595.8 595.8 9.2
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
3.5 3.5 ok 2625.0 1137.5 1137.5 2625.0 1050.0 2625.0 2625.0 1137.5 1137.5 2625.0 1137.5 1137.5 105.0
1.9 1.9 ok 2625.0 1137.5 1137.5 2625.0 1050.0 2625.0 2625.0 1137.5 1137.5 2625.0 1137.5 1137.5 56.0
2.6 2.6 ok 1312.5 568.8 568.8 1312.5 525.0 1312.5 1312.5 568.8 568.8 1312.5 568.8 568.8 77.0
0.9 0.9 ok 1312.5 568.8 568.8 1312.5 525.0 1312.5 1312.5 568.8 568.8 1312.5 568.8 568.8 28.0
0.3 0.3 ok 437.5 189.6 189.6 437.5 175.0 437.5 437.5 189.6 189.6 437.5 189.6 189.6 9.3
0.1 0.1 ok 437.5 189.6 189.6 437.5 175.0 437.5 437.5 189.6 189.6 437.5 189.6 189.6 3.5
0.3 0.3 ok 558.8 242.1 242.1 558.8 223.5 558.8 558.8 242.1 242.1 558.8 242.1 242.1 10.4
0.2 0.2 ok 558.8 242.1 242.1 558.8 223.5 558.8 558.8 242.1 242.1 558.8 242.1 242.1 5.2
0.0 0.0 ok 22.5 9.8 9.8 22.5 9.0 22.5 22.5 9.8 9.8 22.5 9.8 9.8 0.1
0.1 0.1 ok 79.4 34.4 34.4 79.4 31.8 79.4 79.4 34.4 34.4 79.4 34.4 34.4 2.1
0.0 0.0 ok 79.4 34.4 34.4 79.4 31.8 79.4 79.4 34.4 34.4 79.4 34.4 34.4 1.1
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
2.0 2.0 ok 2833.4 1227.8 1227.8 2833.4 1133.4 2833.4 2833.4 1227.8 1227.8 2833.4 1227.8 1227.8 60.4
0.8 0.8 ok 2833.4 1227.8 1227.8 2833.4 1133.4 2833.4 2833.4 1227.8 1227.8 2833.4 1227.8 1227.8 22.7
0.2 0.2 ok 337.5 146.3 146.3 337.5 135.0 337.5 337.5 146.3 146.3 337.5 146.3 146.3 6.3
0.3 0.3 ok 632.5 274.1 274.1 632.5 253.0 632.5 632.5 274.1 274.1 632.5 274.1 274.1 8.4
0.0 0.0 ok 210.8 91.4 91.4 210.8 84.3 210.8 210.8 91.4 91.4 210.8 91.4 91.4 0.6
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.5 0.5 ok 673.8 292.0 292.0 673.8 269.5 673.8 673.8 292.0 292.0 673.8 292.0 292.0 14.4
0.2 0.2 ok 673.8 292.0 292.0 673.8 269.5 673.8 673.8 292.0 292.0 673.8 292.0 292.0 5.4
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.8 0.8 ok 16.9 7.3 7.3 16.9 6.8 16.9 16.9 7.3 7.3 16.9 7.3 7.3 25.0
0.0 0.0 ok 16.9 7.3 7.3 16.9 6.8 16.9 16.9 7.3 7.3 16.9 7.3 7.3 0.9
2.2 2.2 ok 1562.5 677.1 677.1 1562.5 625.0 1562.5 1562.5 677.1 677.1 1562.5 677.1 677.1 65.6
1.5 1.5 ok 1562.5 677.1 677.1 1562.5 625.0 1562.5 1562.5 677.1 677.1 1562.5 677.1 677.1 43.8
0.0 0.0 ok 391.9 169.8 169.8 391.9 156.8 391.9 391.9 169.8 169.8 391.9 169.8 169.8 0.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


0.7 0.7 ok 625.0 270.8 270.8 625.0 250.0 625.0 625.0 270.8 270.8 625.0 270.8 270.8 21.7
0.3 0.3 ok 625.0 270.8 270.8 625.0 250.0 625.0 625.0 270.8 270.8 625.0 270.8 270.8 9.8
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
2.6 2.6 ok 1203.1 521.4 521.4 1203.1 481.3 1203.1 1203.1 521.4 521.4 1203.1 521.4 521.4 77.0
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.8 0.8 ok 1203.1 521.4 521.4 1203.1 481.3 1203.1 1203.1 521.4 521.4 1203.1 521.4 521.4 24.1
0.1 0.1 ok 15.6 6.8 6.8 15.6 6.3 15.6 15.6 6.8 6.8 15.6 6.8 6.8 2.5
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.1 0.1 ok 1203.1 521.4 521.4 1203.1 481.3 1203.1 1203.1 521.4 521.4 1203.1 521.4 521.4 3.2
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
0.1 0.1 ok 1203.1 521.4 521.4 1203.1 481.3 1203.1 1203.1 521.4 521.4 1203.1 521.4 521.4 3.2
0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


Time
Time required
Time Time Time Time Time Time Time Time Time Time Time required Current for
req Feb req Mar req Apr req May req Jun req Jul req Aug req Sep req Oct req Nov req Dec per day Backlog Backlog

15.0 15.0 34.6 13.8 34.6 34.6 15.0 15.0 34.6 15.0 15.0 6.9 10.0 0.8
73.9 73.9 170.6 68.3 170.6 170.6 73.9 73.9 170.6 73.9 73.9 34.1 10.0 52.5
1.2 1.2 2.7 1.1 2.7 2.7 1.2 1.2 2.7 1.2 1.2 0.5 10.0 2.2
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
0.4 0.4 1.0 0.4 1.0 1.0 0.4 0.4 1.0 0.4 0.4 0.2 10.0 3.9
0.2 0.2 0.5 0.2 0.5 0.5 0.2 0.2 0.5 0.2 0.2 0.1 10.0 2.1
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
3.8 3.8 8.8 3.5 8.8 8.8 3.8 3.8 8.8 3.8 3.8 1.8 10.0 2.5
1.8 1.8 4.1 1.6 4.1 4.1 1.8 1.8 4.1 1.8 1.8 0.8 10.0 1.2
11.2 11.2 25.9 10.4 25.9 25.9 11.2 11.2 25.9 11.2 11.2 5.2 10.0 0.8
9.0 9.0 20.8 8.3 20.8 20.8 9.0 9.0 20.8 9.0 9.0 4.2 10.0 0.7
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 5.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 1.2
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
15.9 15.9 36.7 14.7 36.7 36.7 15.9 15.9 36.7 15.9 15.9 7.3 10.0 0.8
7.9 7.9 18.3 7.3 18.3 18.3 7.9 7.9 18.3 7.9 7.9 3.7 10.0 0.4
16.2 16.2 37.4 15.0 37.4 37.4 16.2 16.2 37.4 16.2 16.2 7.5 10.0 1.7
4.0 4.0 9.2 3.7 9.2 9.2 4.0 4.0 9.2 4.0 4.0 1.8 10.0 0.4
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
45.5 45.5 105.0 42.0 105.0 105.0 45.5 45.5 105.0 45.5 45.5 21.0 10.0 2.5
24.3 24.3 56.0 22.4 56.0 56.0 24.3 24.3 56.0 24.3 24.3 11.2 10.0 1.3
33.4 33.4 77.0 30.8 77.0 77.0 33.4 33.4 77.0 33.4 33.4 15.4 10.0 3.7
12.1 12.1 28.0 11.2 28.0 28.0 12.1 12.1 28.0 12.1 12.1 5.6 10.0 1.3
4.0 4.0 9.3 3.7 9.3 9.3 4.0 4.0 9.3 4.0 4.0 1.9 10.0 1.3
1.5 1.5 3.5 1.4 3.5 3.5 1.5 1.5 3.5 1.5 1.5 0.7 10.0 0.5
4.5 4.5 10.4 4.2 10.4 10.4 4.5 4.5 10.4 4.5 4.5 2.1 10.0 1.2
2.3 2.3 5.2 2.1 5.2 5.2 2.3 2.3 5.2 2.3 2.3 1.0 10.0 0.6
0.0 0.0 0.1 0.0 0.1 0.1 0.0 0.0 0.1 0.0 0.0 0.0 10.0 0.2
0.9 0.9 2.1 0.8 2.1 2.1 0.9 0.9 2.1 0.9 0.9 0.4 10.0 1.7
0.5 0.5 1.1 0.4 1.1 1.1 0.5 0.5 1.1 0.5 0.5 0.2 10.0 0.8
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
26.2 26.2 60.4 24.2 60.4 60.4 26.2 26.2 60.4 26.2 26.2 12.1 10.0 1.3
9.8 9.8 22.7 9.1 22.7 22.7 9.8 9.8 22.7 9.8 9.8 4.5 10.0 0.5
2.7 2.7 6.3 2.5 6.3 6.3 2.7 2.7 6.3 2.7 2.7 1.3 10.0 1.2
3.7 3.7 8.4 3.4 8.4 8.4 3.7 3.7 8.4 3.7 3.7 1.7 10.0 0.8
0.2 0.2 0.6 0.2 0.6 0.6 0.2 0.2 0.6 0.2 0.2 0.1 10.0 0.2
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
6.2 6.2 14.4 5.7 14.4 14.4 6.2 6.2 14.4 6.2 6.2 2.9 10.0 1.3
2.3 2.3 5.4 2.2 5.4 5.4 2.3 2.3 5.4 2.3 2.3 1.1 10.0 0.5
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
10.8 10.8 25.0 10.0 25.0 25.0 10.8 10.8 25.0 10.8 10.8 5.0 10.0 92.5
0.4 0.4 0.9 0.4 0.9 0.9 0.4 0.4 0.9 0.4 0.4 0.2 10.0 3.3
28.4 28.4 65.6 26.3 65.6 65.6 28.4 28.4 65.6 28.4 28.4 13.1 10.0 2.6
19.0 19.0 43.8 17.5 43.8 43.8 19.0 19.0 43.8 19.0 19.0 8.8 10.0 1.8
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


9.4 9.4 21.7 8.7 21.7 21.7 9.4 9.4 21.7 9.4 9.4 4.3 10.0 2.2
4.2 4.2 9.8 3.9 9.8 9.8 4.2 4.2 9.8 4.2 4.2 2.0 10.0 1.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
33.4 33.4 77.0 30.8 77.0 77.0 33.4 33.4 77.0 33.4 33.4 15.4 10.0 4.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
10.4 10.4 24.1 9.6 24.1 24.1 10.4 10.4 24.1 10.4 10.4 4.8 10.0 1.3
1.1 1.1 2.5 1.0 2.5 2.5 1.1 1.1 2.5 1.1 1.1 0.5 10.0 10.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
1.4 1.4 3.2 1.3 3.2 3.2 1.4 1.4 3.2 1.4 1.4 0.6 10.0 0.2
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0
1.4 1.4 3.2 1.3 3.2 3.2 1.4 1.4 3.2 1.4 1.4 0.6 10.0 0.2
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 10.0 0.0

Copyright: Management by Process Pty Ltd www.managementbyprocess.com 05/04/2019


Resources description
Productive Productive count Productive count
Code FTE count count for System 1 System 2 Team 1 Team 2 Team 3 Team 4 Team 5 Team 6
0% 0% 0% 0% 0% 0%
TeamLeader Description for Team Leader 6 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0
role 2 Description for Role 2 70 57.2 32.3 24.9 ok 10.9 8.0 8.4 10.1 8.1 11.8
role 2 Role 2 for System 1 6.7 4.2 3.4 2.5 8.1 0.0
role 2 Role 2 System 2 4.2 3.8 5.0 7.6 0.0 11.8
team count
role 4 Description for role 4 15 0.9 0.5 0.4 wrong! 0.0 0.0 0.0 0.0 0.0 0.0
Manager Description for Manager 4 0.0 0.0 0.0 ok 0.0 0.0 0.0 0.0 0.0 0.0
team count
role 1 Description for Role 1 10 10.9 5.9 5.0 wrong! 0.0 0.0 0.0 0.0 0.0 0.0
role 3 Description for Role 3 5 0 0 0 ok 0.0 0.0 0.0 0.0 0.0 0.0

TOTAL 110 69.1 38.7 30.3 ok 11.5 11.5 11.5 11.5 11.5 11.5

Copyright: Management by Process Pty Ltd www,managementbyprocess.com 05/04/2019


Assumptions Parameter
1 productive time per Employee per day 6.25
2 210 Actual working days vs. 250 business days for staff 84%
3 Overtime 0%
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23

Copyright: Management by Process Pty Ltd 05/04/2019


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