Advanced Leadership Skills

Ben Weber, VRM Director of

Human Resources and Training

Copyright © 2017, VRM Mortgage Services, Inc.

 Ben Weber
Ben Weber is the Director of Human Resources and training at
Vendor Resource Management. As part of his role, he oversees
the development of training for a vendor network of over 15,000
financial services professionals and vendors. Key areas of
training include leadership development, communication,
diversity and inclusion, emotional intelligence, and compliance.
Ben is a member of the Forbes Human Resource Council and is
in his ninth year as an adjunct professor for Concordia
University Texas. He received his Bachelor of Science from the
University of Illinois Urbana-Champaign, earned a Master of
Business Administration and a Master of Human Resource
Management from Keller Graduate School of Management, and
is currently working on his dissertation toward a Ph.D. in
leadership studies from Dallas Baptist University.

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 Advanced Leadership Skills

➢ Think of a leader that you

worked with and greatly
admired, what made them an
effective leader?

➢ What could you accomplish if

you were able to increase
your leadership effectiveness
through an enhanced ability
to influence and motivate
others?

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 Advanced Leadership Skills
What is leadership?

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What is Leadership?

➢ How would you describe

leadership?

➢ In 3 minutes or less, draw a

picture of what leadership
represents to you

➢ Share your picture with a few

individuals around you

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 Advanced Leadership Skills
What is leadership?

➢ Leadership is complex
➢ Leadership is hard to explain
➢ There are countless definitions and styles of leadership

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Components of leadership:

Leader

Followers

Motivation/Influence

Common Goals &

Objectives

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Goals & Objectives - As a leader, your job is to determine:

➢ Where are we going?

➢ How are we going to get

there?

➢ What does success look like?

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 Advanced Leadership Skills
Three Critical Components:
➢ Where are we going = Vision: What are you
trying to accomplish and why?

➢ How are we going to get there = Strategic

Plan: What are the specific actions that
need to take place? What is in the future
that we need to plan for now?

➢ What does success look like = Specifically

defining success

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 Advanced Leadership Skills
Leadership Theories

Two popular styles of

leadership:

➢ Transactional

➢ Transformational

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Leadership Theory: Transactional vs Transformational

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Motivation & Influence: What do you need to know?

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 Advanced Leadership Skills
Motivation & Influence: What do you need to know?

The act of leading occurs

through multiple types of
influence:
➢ Positive
➢ Negative
➢ Authoritative
➢ Fear
➢ Inspiration

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 Advanced Leadership Skills
Motivation & Influence – Communication Transactional
Analysis

It is important to understand the

role you are assuming during
your communications
➢ Parent

➢ Adult

➢ Child

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 Advanced Leadership Skills
Motivation & Influence – Communication Transactional
Analysis

➢ Questions to ask yourself:

➢ What role am I assuming?
➢ What role is the other person
assuming
➢ Am I about to make this
situation better or worse?
➢ At this point, what is the best
action to take?

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 Advanced Leadership Skills
Motivation & Influence

➢ According to research, what

has the greatest impact on a
leader’s ability to influence
the performance of an
organization?

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 Advanced Leadership Skills
Research Shows:

➢ The leader’s mood is the most

impactful influence on the
organization’s performance
➢ A leader’s mood impacts not only
their own performance but the
moods and behavior of everyone
around them

Goleman, D., Mckee, A., & Boyatzis, R. (2001, December).

Primal leadership: the hidden driver of great performance.
Harvard Business Review.

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Goleman, D. (1995). Emotional intelligence. New York, NY: Bantam Dell.

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The Four C’s of Leadership

Competence Courage Compassion Consistency

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Extraordinary Leadership:

➢ Is a learned skill
➢ It takes time
➢ Requires a vision
➢ Is dependent on the leader’s
ability to effectively
communicate and maintain a
relationship with followers

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Success

If one advances confidently in

the direction of his dreams,
and endeavors to live the life
which he has imagined, he will
meet with a success
unexpected in common hours.
- Henry David Thoreau

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 Advanced Leadership Skills
Questions?

Ben Weber
972.232.6353
bweber@vrmco.com

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