SYNDICATE INSTITUTE OF BANK MANAGEMENT

PPTC – 2018
MARKETING PARA BANKING AND GOVT BUSINESS

Marketing , Para Banking and Govt Business -1

1) The retired personnel of Defence Services (excluding Civilian Defence employees) should attain
..... of age to be eligible to make deposit under Senior Citizen Savings Schemes (SCSS),
2004.(528/17)
a) 60 years
b) 50 years
c) 65 years
d) 45 years
e) no such limit.

2) Under Public provident Fund Scheme 1968, if a resident who opened an account under this
scheme, subsequently becomes a Non resident during the currency of the maturity period,
a) the account shall be deemed to be closed
b) the account will be transferred to his country
c) the account will be transferred to SBI
d) the account will be transferred to RBI
e) the account will remain active

3) The Commission for Govt Transactions in case of Physical Receipts towards GST is,(519/17)
a) Rs 50 per transaction.
b) Rs 48.75 per transaction
c) Rs 65 per transaction
d) Rs 75 per transaction
e) Rs 12 per transaction

4) The Commission for Govt Transactions in case of receipts towards PPF/SCSS is,
a) Rs 50 per transaction.
b) Rs 48.75 per transaction
c) Rs 65 per transaction
d) Rs 75 per transaction
e) Rs 12 per transaction
5) The Commission in case of e-Receipts towards GST/MoS/ MoSRTH/MoST/ CBDT/CBEC , is,
a) Rs 50 per transaction.
b) Rs 48.75 per transaction
c) Rs 65 per transaction
d) Rs 75 per transaction
e) Rs 12 per transaction

6) The Commission for Govt Transactions in case of Railways/State Pension Payment is,
a) Rs 50 per transaction.
b) Rs 48.75 per transaction
c) Rs 65 per transaction
d) Rs 75 per transaction
e) Rs 12 per transaction
7) Commission on Postal Transaction to be accounted only in designated branches of
a) Karnataka and Kolkatta States
b) Karnataka and Kerala States
c) Maharashtra and Karnataka
d) Chennai & Karnataka
e) Karnataka and Andhra Pradesh

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 SYNDICATE INSTITUTE OF BANK MANAGEMENT
PPTC – 2018
MARKETING PARA BANKING AND GOVT BUSINESS

8) The GL head of Comm. on Small Savings ( PPF/SCSS/Sukanya/KVP) is,

a) 455040200
b) 451070560
c) 451050650
d) 451070500
e) 451030100
9) Banks share of commission on Sale of Gold Bonds is,(518/17)
a) 1%
b) 2%
c) .5%
d) 100%
e) No share
f)
10) What is LEI? and to whom is it applicable as of now. (516/17)
a) Legal Entity Identifier, All Large Corporate Borrowers
b) Legal Entity Identifier, Large Corporate Borrowers of more than 5 crores
c) Legal Entity Identifier, Large Corporate Borrowers of 50 crores and above
d) Legal Entity Identifier, Large Corporate Borrowers of more than 50 crores
e) Legal Entity Identifier, Large Corporate Borrower of more than 35 crores

11) LEI is of ....... digits.

a) 11
b) 14
c) 22
d) 20
e) 16
12) Directions to obtain LEI by Corporate Borrowers is issued under,
a) Companies Act 1956
b) Companies Act 2013
c) RBI Act 1935
d) Banking Regulation Act 1949
e) Ministry of Corporate Affairs

13) Agency Banks will have to implement GOI instructions, guidelines on Govt Transactions,
a) without waiting for RBI guidelines
b) only after receiving RBI guidelines
c) after getting the confirmation from Board of Directors
d) after getting the request from the customers
e) only after seeking permission from SBI
14) Banks will have to provide a clearly identifiable dedicated counter or a counter which provides
priority to
a) Senior citizens
b) people who are differently abled
c) visually impaired persons
d) Only b and c
e) All a b and c
15) Pensioners have to submit Life Certificate in
a) Digital form - Jeevan Praman only.
b) Physical format in home Branch
c) Physical format in any Branch (non home branch also)
d) Any of the above
e) Only a and b
16) As per extant guidelines, all the state govt transactions in a month have to be reported to RBI, by,
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 SYNDICATE INSTITUTE OF BANK MANAGEMENT
PPTC – 2018
MARKETING PARA BANKING AND GOVT BUSINESS

a) 7th of the succeeding month

b) 8th of the succeeding month
c) 15th of the succeeding month
d) the end of next month
e) by the end of the next quarter.

17) While opening Government sponsored Small Savings Schemes like Public Provident Fund (PPF),
Senior Citizen Savings Scheme (SCSS), Sukanya Samrudhi Scheme (SSS) and Kisan Vikas Patra
(KVP) etc., obtaining the following document is mandatory now.
a) PAN no
b) Aadhar Number
c) Any Official valid documents
d) reference letter
e) No such requirement

18) Sovereign Gold Bonds acquired by Banks through the process of invoking
lien/hypothecation/pledge shall be counted towards(451/17)
a) Statutory Liquidity Ratio
b) Cash Reserve Ratio
c) Capital Adequacy Ratio
d) Security Coverage Ratio
e) None of the above

19) While submitting the Digital Life Certificate, Non-Marriage/Remarriage Digital Certificate
through the system, the following details are mandatory.
a) Aadhar number
b) Blood Group
c) PAN number
d) Only a and c
e) All the three a b and c
20) Maximum limit of purchase of Sovereign Gold Bonds is, (416/17)
a) 4 kg for Individuals/HUF
b) 20 kg for Trusts
c) 500 gms per individual
d) All are correct
e) Only a and b are correct

21) Sovereign Gold Bonds carry an interest rate of

a) 5%
b) 2.5%
c) 4%
d) 3%
e) No interest on SGBs

22) For issue of Sovereign Gold Bonds, maximum of ...... cash can be accepted
a) Rs 50000
b) Rs 49999
c) Rs 20000
d) Rs 19999
e) No such limit

23) Interest Rates on Government Small Savings Scheme are notified on(415/17)
a) Half Yearly Basis
b) Quarterly basis
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 SYNDICATE INSTITUTE OF BANK MANAGEMENT
PPTC – 2018
MARKETING PARA BANKING AND GOVT BUSINESS

c) Yearly basis
d) Fortnightly basis
e) monthly basis

24) As a festival Offer, Pre approved Credit cards (as per their eligibility) are issued to ....... with full
waiver of entry fee and annual fee.(408/17)
a) Home Loan Borrowers
b) Builders
c) Vehicle Loan borrowers
d) All Synd Supreme account holders
e) No such offer

25) With effect from 10 October 2017, rate of interest on Domestic / NRO / NRE Savings Bank (SB)
deposits is,(407/17)
a) 3.5%
b) 4%
c) 3.5% for accounts with balances upto and inclusive of Rs 25 lakhs
d) 4% for accounts with balances of above 25 lakhs
e) both c and d are correct.

26) The Sum assured for Award Staff retirees under IBA GROUP HEALTH INSURANCE
POLICY FOR RETIREES-OFFER OF SUPER TOP UP POLICY FOR RETIREES BY
UIICO. LTD.is, (401/17)
a) Rs 100000
b) Rs 300000
c) Rs 400000
d) Rs 1000000
e) Retirees are not covered
27) The Sum assured for Officer Staff retirees under IBA GROUP HEALTH INSURANCE
POLICY FOR RETIREES-OFFER OF SUPER TOP UP POLICY FOR RETIREES BY
UIICO. LTD.is,
a) Rs 100000
b) Rs 300000
c) Rs 400000
d) Rs 1000000
e) Retirees are not covered

28) Who is the single point of contact for all FX related queries/problems/product
information?(396/17)
a) General Manager(T&IBD)
b) Executive in Zonal Office nominated for scouting Treasury Business
c) CRM
d) Digital Banker
e) Fund Manger

29) To increase the Government Business of the bank, it is decided to nominate one ............at all
State Head quarters who are having good knowledge about products and services offered by the
bank and flair in marketing as ............(Government Business)
a) Chief Manager/Asst General Manager
b) Customer Relationship Manager
c) Marketing Officer
d) Sales Officer
e) Deputy Regional Manager
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 SYNDICATE INSTITUTE OF BANK MANAGEMENT
PPTC – 2018
MARKETING PARA BANKING AND GOVT BUSINESS

30) Miss-selling of Digital Banking services means

a) selling wrong product
b) selling right product with wrong information
c) selling right product with incomplete information
d) b and c
e) all of the above

31) Marketing of financial Inclusion services are used for

a) Reaching out the rural customers only
b) Reaching out the urban customers only
c) Reaching out the Both urban and rural customers
d) Only a
e) None of the above.
f)
32) Insurance feature is introduced in RuPay card. Provided card has been used in preceding ----------
days of the accident.
a) 10
b) 45
c) 30
d) 60
e) 90
33) Electronic commerce (EC) is defined as the online exchange of ________ between firms, and also
between firms and their customers.
a) goods
b) services
c) money
d) b and c
e) a b and c
34) In the term m-commerce, the "m" refers to
a) Mobile
b) Multimedia
c) Money
d) Multi-type
e) Miscellaneous

35) Disadvantage of E- Market is/are

a) Reduce search cost
b) Market is available round the clock
c) Non face to face customers
d) Customer are not aware of new technology
e) None

36) In E-commerce, customer is _____

a) Purchaser
b) Cyber surfer
c) Seller
d) Player
e) Operator

37) In the year 2013, RBI permitted e-KYC as a valid process for KYC verification under
a) Prevention of money Laundering Rule,2005
b) Under Customer Identification Act,2005
c) AML act 2006
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 SYNDICATE INSTITUTE OF BANK MANAGEMENT
PPTC – 2018
MARKETING PARA BANKING AND GOVT BUSINESS

d) BR act
e) RBI act
38) In terms of Credit cards, what is a Hot card
a) newly issued card
b) invalid card
c) stolen card
d) unpaid card
e) limit expired card
39) What is LGS that is implemented in our Bank?(284/17)
a) Load Gas Station
b) Lead Generation System
c) Loss Given System
d) Least Given Score
e) Lowest Gross Score

40) The Portal enables the branches for converting the leads from the Website into real business
under LGS is,
a) LAPS
b) EOD reports
c) BOD reports
d) Inhouseweb/lms/brn
e) No such utility

41) Details of security features of the New Design Banknotes of 2000/- and 500/- are available at
(307/17)
a) In house web
b) syndicatebank.in
c) mail.syndicatebank.co.in
d) https://www.paisaboltahai.rbi.org.in/
e) sbi.co.in

42) The main purpose of the CASA Campaign is,

a) to distribute performance based incentives
b) to adopt Corporate, Institutions, Trust, Association accounts and also to cover
individuals to improve SB as well as current deposits
c) to avoid Prompt Corrective Action Plan
d) As a tool of financial inclusion.
e) To inculcate competitive spirit amongst the staff.

43) What are the CASA campaigns Strategies?

a) Target youngsters
b) Visit to Govt offices, factories, MSME units etc
c) Activation of dormant accounts
d) All the above a b and c
e) only a and b

44) The Payment of Goods & Service Tax (GST) can be made by the customers through, (264/17)
a) online i.e., through (https://gst.gov.in)
b) Over the Counter channel,
c) https://govtoffline.syndicatebank.in, via Branches
d) all the above
e) Only a.

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 SYNDICATE INSTITUTE OF BANK MANAGEMENT
PPTC – 2018
MARKETING PARA BANKING AND GOVT BUSINESS

45) Time limit for claiming Turn Over Commission on Govt transactions, is, (CIR 499/17)
a) 30 days
b) 60 days
c) 7 days
d) 90 days
e) 45 days

46) Whether Tax (TDS) would be required to be deducted from TOC ?

a) Yes, irrespective of the amount
b) Yes, if the commission received is more than Rs 30000/- per instance
c) No, as Bank will be paying tax centrally.
d) No, as per CBDT specifications
e) Depends on reimbursing Bank

47) Sanction of Dearness Relief on pension will be received from

a) Pension Payment Authority
b) Ministry of Finance, (http://www.persmin.nic.in)
c) Head Office: CPPC
d) Pension Disbursing Authority
e) Regional Office

48) The Government of India had launched Atal Pension Yojana (APY) with effect from 1st June
2015, the scheme provides a defined pension of (160/17)
a) Rs 1000/- per month, Rs. 2000/- per month, Rs. 3000/- per month,
b) Rs. 4000/- per month, Rs. 5000/- per month,
c) depending on the contribution and period of contribution
d) All a b and c are correct
e) only a and b are correct

49) Our Bank has obtained a Group Policy, from M/s SBI Life Insurance Co Ltd (SBI Life), known
as (71/17)
a) Synd Arogya
b) SBI Life Insurance Policy
c) Synd Suraksha
d) APY
e) IBA Health care

50) Synd Suraksha Policy provides

a) Life Insurance cover up to 5.00 lakh with double accident benefit
b) Life Insurance cover of Rs 10 lakhs
c) Accidental Insurance of Rs 2 Lakhs
d) Life Insurance cover of Rs 1 lakh
e) Accidental Insurance of 5 lakhs

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 SYNDICATE INSTITUTE OF BANK MANAGEMENT
PPTC – 2018
MARKETING PARA BANKING AND GOVT BUSINESS

ANSWERS – PPTC 2018 Marketing & Govt Business 1

1 2 3 4 5 6 7 8 9 10
a a a a e b b b a c
11 12 13 14 15 16 17 18 19 20
d d a e d b b a e e
21 22 23 24 25 26 27 28 29 30
b c b a e b c b a e
31 32 33 34 35 36 37 38 39 40
c e e a c a a c b d
41 42 43 44 45 46 47 48 49 50
d b d d d d b d c a