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Office and Office 365 Office 365 Platform Service Description
Office 365
Office 365
Office 365 Service Descriptions
Office 365 Platform Service
Description Applies to: Office 365
Office 365 Plan Options
Topic Last Modified: 2014-04-17
Office 365 System Requirements
Office 365 Administration Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued
resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation
User Account Management
communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Microsoft
Domains Lync Online—to help users be productive from virtually anywhere through the Internet.
Service Health
To compare features across plans, see Office 365 service comparison.
Reports
Mobile Devices
Support Office 365 plans
Service Updates
Office 365 is available in a variety of plans in order to best meet the needs of your organization. For information about different plans,
Help and Training including standalone plan options and information on moving from one plan to another, see Office 365 Plan Options.
Networking
Privacy, Security, and Transparency
Compliance System requirements
Service Continuity
BlackBerry For information about the operating systems, web browsers, and Office clients that are designed to work with Office 365, see Office 365
System Requirements.
Partners
Service Level Agreement
Product Use Rights
Known issues
The Office 365 team maintains a list of known issues and workarounds that applies to all services. For more information, see Office 2013
and Office 365 known issues.

Office 365 platform features

The following table lists all Office 365 platform features.

Feature Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

Office 365 System

Requirements

Designed to work with Internet Yes Yes Yes Yes Yes Yes Yes
Explorer 11

Designed to work with Internet Yes Yes Yes Yes Yes Yes Yes
Explorer 10

Designed to work with Internet No No No No No No No

Explorer 9

Designed to work with Internet No No No No No No No

Explorer 8

Designed to work with current Yes Yes Yes Yes Yes Yes Yes
or immediately previous version
of Firefox

Designed to work with the latest Yes Yes Yes Yes Yes Yes Yes
version of Google Chrome

Designed to work with the latest Yes Yes Yes Yes Yes Yes Yes
version of Safari

Designed to work with Office Yes Yes Yes Yes Yes Yes Yes
365 ProPlus

Designed to work with Office Yes Yes Yes Yes Yes Yes Yes
Professional Plus 2013

Designed to work with Office Yes Yes Yes Yes Yes Yes Yes
Professional Plus 2010

Designed to work with Office No No No No No No No

clients in extended support

Requires a specific operating No1 No1 No1 No1 No1 No1 No1
system
Requires installation of Office Yes Yes Yes Yes Yes Yes Yes
Service Packs within 12 months
of release

Office 365 Administration

Administer Office 365 by using No No Yes Yes Yes Yes Yes

the Office 365 admin center

Administer Office 365 by using Yes Yes No No No No No

the Office 365 portal

Manage core service settings Yes Yes Yes Yes Yes Yes Yes
from Office 365

Use Windows PowerShell to 2 2 Yes Yes Yes Yes Yes

No No
manage Office 365

Protect content by using Azure No No No No3 Yes4 Yes4 No3

RMS

User Account Management Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

Cloud identity Yes Yes Yes Yes Yes Yes Yes

Federated identity (single No No Yes Yes Yes Yes Yes

sign-on)

Multi-Factor Authentication for No No Yes Yes Yes Yes Yes

Office 365

Office 365 desktop setup Yes Yes Yes Yes Yes No No

Manage users with Office 365 Yes Yes Yes Yes Yes Yes Yes

Bulk upload Using .csv files No No Yes Yes Yes Yes Yes

Directory Sync tool No No Yes Yes Yes Yes Yes

Exchange simple (cutover) Yes Yes Yes Yes Yes Yes Yes
migration

Delete accounts by using Office Yes Yes Yes 5 Yes 5 Yes 5 Yes 5 Yes 5
365

Admin can reset user password 2 2 6 6 6 6 6

Yes Yes Yes Yes Yes Yes Yes
from Office 365 or by using
Windows PowerShell

Users can change their own Yes 7 Yes 7 Yes 7 Yes 7 Yes 7 Yes 7 Yes 7
password

Manage licenses Yes Yes Yes Yes Yes Yes Yes

Manage security groups from Yes Yes Yes Yes Yes Yes Yes
Office 365

Multiple administrator roles No No Yes Yes Yes Yes Yes

available

Allow a partner to administer Yes Yes Yes Yes Yes Yes Yes
Office 365 for you

Domains Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

Add custom 2nd-level domains, Yes Yes Yes Yes Yes Yes Yes
like fourthcoffee.com

Add custom 3rd-level domains, No No Yes Yes Yes Yes Yes

like marketing.fourthcoffee.com

Add up to 900 custom domains Yes Yes Yes Yes Yes Yes Yes

DNS records managed by Office Yes Yes No No No No No

365 (full redelegation)

DNS records managed at your Yes8 Yes8 Yes Yes Yes Yes Yes
DNS hosting provider (partial
redelegation)

Use name.onmicrosoft.com Yes Yes Yes Yes Yes Yes Yes

domain or a custom domain
name for email addresses and
Lync Online

Use Yes9 Yes9 Yes9 Yes9 Yes9 Yes9 Yes9

name-public.sharepoint.com
or a custom domain name for
your SharePoint Online Public
Website

Use name.sharepoint.com for Yes Yes Yes Yes Yes Yes Yes
your team site

Use a custom domain name for No No No No No No No

your team site

Host a public website with a Yes Yes Yes Yes Yes Yes Yes
different provider

Use a different provider for Yes8 Yes8 Yes Yes Yes Yes Yes
email and IM

Host multiple SharePoint Online 9 9 9 9 9 9 9

No No No No No No No
Public Websites with custom
domain names

Domain ownership verification Yes Yes Yes Yes Yes Yes Yes
required for custom domains

Automated domain purchase Yes Yes Yes Yes Yes Yes Yes
and domain verification
available for domains purchased
through Go Daddy

Service Health Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

Status information available on Yes Yes Yes Yes Yes Yes Yes
the Service health or Service
status page

Status of individual alerts No No Yes Yes Yes Yes Yes

available on the Office 365
admin center dashboard

Service health RSS feed Yes Yes Yes Yes Yes Yes Yes

Reports Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

Active and inactive mailboxes No No Yes Yes Yes Yes Yes

New and deleted mailboxes No No Yes Yes Yes Yes Yes

New and deleted groups No No Yes Yes Yes Yes Yes

Mailbox usage No No Yes Yes Yes Yes Yes

Types of mailbox connections No No Yes Yes Yes Yes Yes

Received mail No No Yes Yes Yes Yes Yes

Sent mail No No Yes Yes Yes Yes Yes

Received spam No No Yes Yes Yes Yes Yes

Malware detections in received No No Yes Yes Yes Yes Yes

email

Malware detections in sent No No Yes Yes Yes Yes Yes

email

Top malware No No Yes Yes Yes Yes Yes

Sent spam No No Yes Yes Yes Yes Yes

Rule matches for received mail No No Yes Yes Yes Yes Yes

Rule matches for sent mail No No Yes Yes Yes Yes Yes

DLP policy matches for sent mail No No No No Yes Yes Yes

DLP policy matches for received No No No No Yes Yes Yes

mail

DLP rule matches for sent mail No No No No Yes Yes Yes

DLP rule matches for received No No No No Yes Yes Yes

mail

IM and audio sessions No No Yes Yes Yes Yes Yes

Application sharing, web, and No No Yes Yes Yes Yes Yes

dial-in conferences
Video, application sharing, and No No Yes Yes Yes Yes Yes
file transfer sessions

IM and audio/video conferences No No Yes Yes Yes Yes Yes

Downloadable mail protection No No Yes Yes Yes Yes Yes

reports

Create your own reports using No No Yes Yes Yes Yes Yes
Office 365 reporting web
services

Service Updates Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

Regular updates provided to all Yes Yes Yes Yes Yes Yes Yes
customers

Notifications sent for major Yes Yes Yes Yes Yes Yes Yes
upgrades

For major upgrades, customers Yes Yes Yes Yes Yes Yes Yes
can request to delay the
upgrade

Help and Training Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

Online help Yes Yes Yes Yes Yes Yes Yes

Community Yes Yes Yes Yes Yes Yes Yes

Office 365 TechCenter Yes10 Yes10 Yes Yes Yes Yes Yes

Other self-help resources Yes Yes Yes Yes Yes Yes Yes

Networking Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

IPv4 and IPv6 protocols Yes Yes Yes Yes Yes Yes Yes

Trust Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

Privacy, Security, and Yes Yes Yes Yes Yes Yes Yes
Transparency

Compliance

SAS 70 / SSAE16 Assessments Yes Yes Yes Yes Yes Yes Yes

ISO 27001 certified Yes Yes Yes Yes Yes Yes Yes

EU Model Clauses Yes Yes Yes Yes Yes Yes Yes

EU Safe Harbor Yes Yes Yes Yes Yes Yes Yes

HIPAA-Business Associate Yes Yes Yes Yes Yes Yes Yes

Agreement

FISMA Authority to Operate Yes Yes Yes Yes Yes Yes Yes

Microsoft Data Processing Yes Yes Yes Yes Yes Yes Yes
Agreement

PCI DSS Level One Yes Yes Yes Yes Yes Yes Yes

PCI-governed PAN data No No No No No No No

Service Continuity

BlackBerry Office Office Office Office 365 Office 365 Office 365 Office 365
365 365 Small 365 Enterprise Enterprise Enterprise Enterprise
Small Business Midsize E1 E3 E4 K1
Business Premium Business Office 365 Office 365 Office 365 Office 365
 Education Education Education Government
A2 A3 A4 K1
Office 365 Office 365 Office 365
Government Government Government
G1 G3 G4

BlackBerry® Business Cloud No No Yes Yes Yes Yes No

Services

Use BlackBerry Internet Service Yes Yes Yes Yes Yes Yes Yes
(BIS)

Partners

Create trial invitations and Yes Yes Yes Yes Yes Yes Yes
purchase orders for a customer
who is using the specified plan

Provide delegated Yes Yes Yes Yes Yes Yes Yes

administration

Service Level Agreement Yes Yes Yes Yes Yes Yes Yes

Product Use Rights Yes Yes Yes Yes Yes Yes Yes

Note:

1 Office 365 does not provide support for any operating system that is not supported by its manufacturer.
2 Windows PowerShell can be used with Office 365 Small Business and Office 365 Small Business Premium, but is not recommended.
3 Azure Rights Management (RMS) is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features.
4 Azure RMS is not available for Office 365 Government G3 and Office 365 Government G4.
5 If using directory synchronization, you must delete accounts or change passwords by using Active Directory, rather than the Office 365 portal or by using the Azure Active
Directory module for Windows PowerShell.
6 If using password synchronization, users must change their passwords in the local Active Directory.
7
Users can only change their password if they know their old password.
8
In Office 365 Small Business and Office 365 Small Business Premium, you have a choice between having Office 365 manage your DNS records (full redelegation) and managing
your own DNS records (partial redelegation). If you choose to have Office 365 manage your DNS records, you can’t use a different provider for email or IM.
9
You can have only one Public Website with Office 365, unless you’ve upgraded from an earlier version of Office 365. In that case, you have two Public Websites, but only one of
them can be hosted with a custom domain name. For more information about working with the two websites for Small Business subscriptions, see Work with your two Office 365
Public Websites. If you have a different subscription, learn more about public websites at Public Website help for Office 365.
10
Although the TechCenter is available to everyone, most of the content does not apply to Office 365 Small Business and Office 365 Small Business Premium.

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