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Presentation By-
Anshu Singh
After reading this chapter, you should
be able to:
Define Management
Feature and Importance of management
Management as an Art or science
Management as a profession
Define Industry
Explain the concept and importance of industrial
Management.
Scope and Application of Industrial Management
Industrial Management
The term industrial management is composed of
Industry Management
What is Management
Traditional Meaning of
Management
“Management is the art of getting things done through
people”
- Mary Parker Follett
Planning
• Man
Organising
• Money
• Machines Staffing Goods &
• Materials Services
Directing
• Methods
• Markets Controlling
Management As Process
Planning : To take decisions and to prepare plans,
policies and procedure etc.
Organising : To divide work among individuals & to
create authority and responsibility.
Staffing : To employ people or to man various positions in
the organisations and to provide them necessary training.
Directing : To give instructions to the subordinates.
Controlling : To compare actual performance with the
predetermined standards and to take corrective actions.
Sequence of management Functions
Planning
Controlling Organising
Directing Staffing
Features Of Management
Management is goal oriented.
Management is a continuous process.
Management is a coordinative Force.
Management accomplishes results through the
cooperation of the others.
Management balances effectiveness and efficiency.
Importance of Management
Accomplishment of goals of the enterprise.
Effective utilisation of resources.
Providing Vision and Foresight.
Accomplishment of harmony in work place.
Help the employees in achieving personal goals.
Development of society and nation.
Management: Science or Art
Science is systematized body of knowledge pertaining to
a particular field of enquiry. It contains concepts ,
theories , hypothesis and principles to explain cause and
effect relationship between two or more factors.
Management has systematized body of knowledge
pertaining to its field. The researchers in management
uses scientific techniques to collect and analyse data
.Management also have principles & these principles have
universal application in different types of organisation in
different countries. That is why , management is called as
science.
Although Management is not perfect science.
Management: Science or Art
Art signifies the application of knowledge and personal skills to
bring about desired results.
Art has the following characters –
Practical Knowledge: Every art requires practical knowledge
therefore learning of theory is not sufficient. It is very important to
know practical application of theoretical principles. E.g. to become
a good painter, the person not only should know about the
different colour and brushes but different designs, dimensions,
situations etc to use them appropriately.
Personal Skill: Although theoretical base may be same for every
artist, but each one has his own style and approach towards his job.
That is why the level of success and quality of performance differs
from one person to another. E.g. there are several qualified painters
but M.F. Hussain is recognized for his style. Similarly management
as an art is also personalized.
Management: Science or Art
Creativity: Every artist has an element of creativity in line. That
is why he aims at producing something that has never existed
before which requires combination of intelligence &
imagination. Management is also creative in nature like any
other art. It combines human and non-human resources in an
useful way so as to achieve desired results.
Goal-Oriented: Every art is result oriented as it seeks to achieve
concrete results. In the same manner, management is also
directed towards accomplishment of pre-determined goals.
Managers use various resources like men, money, material,
machinery & methods to help in the growth of an organization.
Thus, we can say that management is an art therefore it requires
application of certain principles rather it is an art of highest order
because it deals with shaping the attitude and behaviour of people at
work towards the desired goals.
Management as both Science and Art
Management is both an art and a science. The above
mentioned points clearly reveal that management
combines features of both science as well as art. It is
considered as a science because it has an organized
body of knowledge which contains certain universal
truth. It is called an art because managing requires
certain skills which are personal possessions of
managers. Science provides the knowledge & art
deals with the application of knowledge and skills.
It Could be said as soft science as it incorporates
features both of science and Art.
Defining an Industry
Industry
A group of companies offering products or services
that are close substitutes for each other
Competitors
Rival companies that serve the same basic customer
needs
Contingency Approach
Scientific Management Approach
Taylor emphasized following points to achieve
organizational efficiency
Develop scientific way of performing jobs.
Train and develop workers to perform the job.
Establish harmonious relation between management
and workers.
Taylor suggested two important practices
Piece rate incentive system
Time and motion study
Scientific Management
Approach
Piece rate system rewards the workers who produce the
maximum output.
Time study helps in determination of time required,
recording analysing and synthesizing the time elements
of each operation.
Motion study on the other hand involves study of
movements in doing jobs in parts and eliminates wasteful
movements and retains only necessary movements. It
makes a job simpler, easier and better.
Time and Motion Study concepts were developed by
F.W.Taylor in association with Frank and Lillian Gilberth
Scientific Management
Approach
Gilberth conducted research on motion studies. They had
classified 17 basic hand motions like search, select,
position, hold etc. They called this therbligs . Their
approach helps to analyse the exact elements of a
workers’ hand movement.
Henry Gantt worked with Taylor. His contributions are
introduction of task and bonus plan, and Gantt chart. As
per his incentive plan worker gets daily wage even if he
does not complete his job, but gets bonus if the jobs is
completed in less than normal time.
Gantt chart is used for production control indicating
progress of production in terms of time.
Drawback of Scientific
Management Approach
Scientific Management principles revolve around
operational level problems do not focus on
managerial issues essential for managing
organization
This theory also ignores the human desire for job
satisfaction.
Administrative Theory
Administrative Theory another part of classical school of
thought focuses on principles to coordinate the internal
activities of the organization. Henry Fayol classified business
operations into 6 activities.
• Technical : Activities relating to production and manufacturing
• Commercial : Activities relating to buying selling and
exchange.
• Financial : Activities ensuring optimal use of capital.
• Security : Activities to ensure protection to employees and
property.
• Accounting: Activities concern with costs, profits, liabilities,
balance sheet.
• Managerial: It is functional approach to management. i.e.
planning, organizing, directing, coordinating and controlling
Administrative Theory
FAYOL’s PRINCIPLE OF MANAGEMENT
1. Division of work 8. Centralization
This Approach discards the concept of universality
in management principles and determines
managerial decisions considering situational factors.
Contingency theory and System theory together are
classified as integrative school of management
thought because these two theories integrate the
classical, behavioral and quantitative theories and
uses only the best of each approach in a given
situation.
APPLICATION & SCOPE OF INDUSTRIAL
MANAGEMENT
Initially the scope & application of industrial
management was restricted to manufacturing
industry. Later on it spread to non- manufacturing
activities such as construction & transportation, farm
and air- line operations and maintenance, public
utilities govt. & military operations.
In an industry besides the production, other
departments utilizing industrial management
concepts are Marketing, Finance, Purchasing,
Industrial relations etc.
Major applications of Industrial Management
Scope of Industrial Management
PRODUCTIVITY
Concept and Definition
Productivity may be defined as the ratio between output
and input.
Output means the amount produced or the number of
items produced and inputs are the various resources
employed, e.g, land, building, equipment and machinery,
materials, labours, etc.
According to Peter Drucker, “Productivity means a
balance between all factors of production that will give
the maximum output with smallest efforts
ILO defines productivity as the ratio of aggregate output
to aggregate input.
Factors Affecting Productivity
Factors affecting National Productivity
Human Resources : General level of education,
computing skills, motivation towards work, etc.
Technology and Capital Investment : Adoption of
new technologies, investment in new machinery and
equipment
Government Regulation: An excessive amount of
regulation may have detrimental effect on
productivity.
Factors Affecting Productivity
Factors affecting Productivity in Manufacturing and Services
Sectors
Product and System Design : Standardization of the product
and the use of group technology are the design factors that
make possible greater productivity in the factory.
Machinery and Equipment: The equipment used –machines.
Tools, conveyors, factory layout – all affect the productivity.
Skill and Effectiveness of the Worker : he trained and
experience worker can do the same job in much shorter time.
Production Volume: If the output is doubled the productivity of
support people (like Engineers Design People, Headquarter
staff or other support personnel) is doubled.
Measurement of Productivity
The basic objectives of productivity measurement
are:
To study performance of a system over time.
To have relative comparison of different systems for
a given level; and
To compare the actual productivity of the system
with its planned productivity.
Measurement of Productivity
The most common way is to express both outputs
and the inputs in monetary terms.
If the outputs and inputs for the period for which
productivity is measure, are expressed in rupees,
then
Aggregate output = Gross sales= G(say); and
Aggregate input= Cost= C (say)
Production is the process by which goods and
services are created. A typical production /
manufacturing system is depicted in
Classification of Manufacturing System
Intermittent System
In this system, the goods are manufactured specially
to fulfill orders made by customers rather than for
stock.
Here the flow of material is intermittent.
Intermittent production systems are those where the
production facilities are flexible enough to handle a
wide variety of products and sizes.
Intermittent means something that starts (initiates) and
stops (halts) at irregular (unfixed) intervals (time gaps).
In the intermittent production system, goods are
produced based on customer's orders. These goods are
produced on a small scale. The flow of production is
intermittent (irregular). In other words, the flow of
production is not continuous. In this system, large
varieties of products are produced. These products are of
different sizes. The design of these products goes on
changing. It keeps changing according to the design and
size of the product. Therefore, this system is very flexible.
Following chart highlights the concept of an
intermittent production system.
Chief characteristics of
intermittent system are:
Most products are produced in small quantities.
Machines and equipment are laid out by process.
Workloads are generally unbalanced.
Highly skilled operators are required for efficient use
of machines and equipment.
In-process inventory is large.
Flexible to suit production varieties.
Job- Production or Project Type
Production
In this system the goods are produced to definite
customer’s orders.
There is no assurance of continuous demand for
specific items and the manufacturing depends on the
receipt of orders from customers.
Job-order process is
characterised by
Whole project is taken as a single operation.
Work is to be completed on each product before
processing the next item.
Versatile and skilled labour is needed.
High capital investment.
Control operations are relatively simple. .
High unit cost of production
Batch-Production
The items are processed in lots or batches unlike job-
type system where one item is produced during each
production run.
In batch-type system new batch is undertaken for
production only when the work on all items of a
batch is complete
It is characterized by
One can employ more specialized labour for each
operation with comparatively low investment.
Organization and planning is more complicated in
this system.
The irregularity in the increase of work added to the
basic material.
Features of an
intermittent System
Demand can be discontinuous.
All operational stages may not be balanced.
Elaborate sequencing and scheduling is required.
Needs high investment.
Planning, routing and scheduling changes with fresh
orders.
Storage is necessary at each stage of production process.
Can adjust to new situation and specification.
Inspection is not in line with production
Continuous System
In this system the items are produced for the stocks
and not for specific orders.
Here the inputs are standardized and a standard set
of processes and sequence of processes can be
adopted. In continuous manufacturing systems each
production run manufactures in large lot.
Continuous System
Continuous means something that operates
constantly without any irregularities or frequent
halts.
In the continuous production system, goods are
produced constantly as per demand forecast. Goods
are produced on a large scale for stocking and
selling. They are not produced on customer's orders.
Here, the inputs and outputs are standardized along
with the production process and sequence.
Following chart highlights the concept of a continuous
production system.
a) Easy to establish as it does not require to complete
any legal formality.
b) Simplicity of organization.
c) The expenses in starting the business are minimal.
d) Owner is free to make all decisions.
e) This type of ownership is simple, easy to operate
and extremely flexible.
f) The owner enjoys all the profits.
g) Minimum legal restriction are associated with this
form of ownership.
DISADVANTAGES OF SINGLE OWNERSHIP
The owner is liable for all obligations and debts of the
business.
The business may not be successful if the owner has
limited money, lacks ability and necessary experience to
run the business.
Because of relatively unstable nature of the business, it is
difficult to raise capital for expanding the business.
There is limited opportunity for employees as regards
monetary rewards(e.g., profit sharing, bonus, etc) and
promotions.
If business fails , creditors can take the personal property
as well as the business property of the owner to settle
their claims.
PARTNERSHIP
A partnership is a type of business entity in which
partners (owners) share with each other the profits
or losses of the business.
Types of partnership:-
General partnership.
Limited partnership.
GENERAL PARTNERSHIP
In a general partnership, each partner has full agency
powers and may bind the partnership by an act, i.e.,
each partner may act as though he were an
individual proprietor.
ADVANTAGES OF GENERAL PARTNERSHIP
Large capital is available to the firm.
The firm possesses much better talents, judgment
and skills.
Incentive for success is high.
For all losses, there are more than one person to
share them.
Partnership associates tax advantages with it.
DISADVANTAGES OF GENERAL PATNERSHIP
Danger of disagreement and distrust among the
partners.
Authority being divided among the partners.
Partnership may dissolve if a partner dies.
All partners suffer due to wrong decision taken by
one partner.
LIMITED PARTNERSHIP
It is a partnership in which only one partner is
required to be a general partner. Limited partner
have limited liability, meaning they are only liable
on debts incurred by the firm to the extent of their
registered investment and have no management
authority.
ADVANTAGES OF LIMITED PATNERSHIP
It permits men possessing different kinds of abilities
to unite, thereby increasing efficiency.
It makes possible the employment of larger capital,
which, as we shall see later, contributes to increased
production.
Limited partners share the profit but do not
participate or interfere with the control or
management of the firm.
DISADVANTAGES OF LIMITED
PARTNERSHIP
The limited partner, though he invests in the
business, has no voice in the management.
The member of a partnership must share more or
less authority with others.
Profits must be divided among the partners.
JOINT STOCK COMPANY
A joint stock company is a type of business entity
involving two or more legal persons.
In a joint stock company the shareholders are free to
transfer their ownership interest at any time by
selling their stockholding to others.
TYPES OF JOINT STOCK COMPANIES
Private limited companies.
Public limited companies
Private limited companies
The capital collected from private partners. Private
limited companies restrict the right to transfer
shares, avoid public to take up shares or debentures.
The numbers of members is between 2 and 50
excluding the employees and ex-employees
shareholders.
Actually, a private joint stock companies resembles
much with partnership and has the advantages that
this big capital can be collected that could be done so
in partnership.
Public limited companies
In public limited company, the capital is collected
from the public by issuing shares having small face
value (Rs 50, 20, 10). The number of shares holders
should not be less than seven, but there is no limit to
their maximum number. A public limited company
has to file with the registrar of joint stock companies,
documents such as consent of the directors, list of
directors, director’s contract, etc.
Contd….
A public company has to issue a prospectus to the
public.
It has to allot shares within 180 days from the date
of prospectus.
It can only start after receiving the certificate to
commence business.
There is no restriction on transfer of shares.
ADVANTAGES OF JOINT STOCK
COMPANIES
A huge sum of money can be raised.
It associates limited liability with it.
Shares are transferable.
Companies life is not affected by the death of
shareholders.
Risk of loss is divided among many shareholders.
The company associates with it stability, efficiency
and flexibility of management.
DISADVANTAGES OF JOINT
STOCK COMPANIES
People can commit frauds with the companies.
It is difficult to keep secrecy as in partnership.
Team sprit with which partnership works is lacking.
Divided responsibility.
COOPERATIVE ORGANISATION
It is a form of private ownership which contains
features of large partnership as well as some features
of the corporation. The main aim of the cooperative
is to provide goods and services to the members of
the cooperative at cost. Members pay fees or buy
shares of the cooperative, and profits are periodically
redistributed to them.
FORMS OF COOPERATIVE
ENTERPRISES
Consumer cooperatives
Producer cooperatives.
Cooperative farming.
Cooperative housing.
Cooperative credit society
ADVANTAGES OF COOPERATIVE
ORGANISATIONS
Daily necessities of life can be made available at
lower rates.
It is democratic form of ownership.
No person can make huge profits.
Common man is benefited by cooperatives.
The chances of large stock holding and black
marketing is eliminated.
Goods required can be directly purchased from the
manufactures and therefore can be sold at less rates.
DISADVANTAGES OF
COOPERATIVE ORGANISATIONS
Conflict may arise among the members on the issue
of sharing responsibility and enjoying authorities.
Members who are in position may try to take
personal advantages.
PUBLIC SECTOR
The public sector is a part of the state that deals with
the delivery of goods and services by and for the
government, whether national, regional or
local/municipal
OBJECTIVES OF PUBLIC
SECTORS
To provide basic infrastructure facilities for the
growth of economy.
To promote rapid economic development.
To avoid concentration of economic power in a few
hands.
To look after well-being and welfare of public.
ADVANTAGES OF PUBLIC
SECTORS
Profits earned by public sector may be used for the
general welfare of the community.
Public enterprise encourages industrial growth of
under-developed regions in the country.
Capital ,raw material, fuel, power and transport are
easily made available to them.
Public sector offers equitable opportunities to all.
DISADVANTAGES OF
PUBLIC SECTOR
Delay in decisions is a very common phenomena in
public enterprises.
Incompetent persons may occupy high levels.
There is too much interference by the Government
and Politicians in the internal affairs.
List of Public sector
undertaking
Bharat Electronics Limited (BEL)
Rail India Technical and Economic Services (RITES)
Hindustan Aeronautics Limited (HAL)
Indian Oil Corporation Limited (IOCL)
Oil and Natural Gas Corporation (ONGC)
Bharat Heavy Electricals Limited (BHEL)
National Thermal Power Corporation(NTPC)
Power Finance Corporation Limited(PFC)
Airports Authority of India (AAI)
Steel Authority of India Limited (SAIL)
Bharat Sanchar Nigam Limited (BSNL)
Bharat Petroleum Corporation Limited(BPCL)
Hindustan Petroleum Corporation Limited (HPCL)
Gas Authority of India Limited (GAIL)
Mangalore Refineries and Petrochemicals Limited( MRPL )
State Bank Of India (SBI)
PRIVATE SECTOR
Private sector serves personal interests and non-
government sector. It constitutes mainly consumer’s
goods industries where profit possibilities are high.
Here profit is the main objective. A private sector
does not undertake risky ventures or those having
low-profit margin. Private enterprises are run by
businessmen; capital is collected from the private
partners.
ADVANTAGES OF
PRIVATE SECTOR
The magnitude of profits incurred is high.
The efficiency of the private enterprise is high.
Wastage of material and labour is minimum.
Decision-making is very prompt.
There is no interference in its internal affairs by
politicians or Government.
Competent persons occupy high levels.
DISADVANTAGES OF
PRIVATE SECTOR
There is exploitation motive, the workers and the
consumers may not receive fair deal.
There is dearth of capital to expand the business.
Private enterprise leads to concentration of wealth in
the hands of a few.
Private enterprises lead to unbalanced growth of
industries.
Thank U…….