8/9/2014

AirCheck™
Wi-Fi Tester

Agenda
• Introduction
• AirCheck Product Overview
• Just One Click to the Answer You Need
• Customer testimonials

• Models, Options & Accessories

• Sales Tools & Marketing Collateral

AirCheck Lunch & Learn 2

Wireless LAN –
Increasingly critical but challenging

• Customers globally report that wireless networks are

emerging as critical... (60%1)
...but
• Most IT departments have few technicians capable of
troubleshooting wireless issues ... (25%1)
…so
• Already stretched IT departments are forced to divert
costly skilled technicians to troubleshoot simple WiFi
issues...

= Wasted resources and frustrated employees

1 Fluke Networks customer survey, 12/09 & 1/10, n=477.
AirCheck Lunch & Learn 3

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Today – Customers are frustrated

• “Of my 21 techs, only 4 can really troubleshoot

wireless” Large Hospital, Denver

• “We use a laptop on a cart for daily wireless

auditing” Global Manufacturer, Seattle

• “My current system is worse than useless for my

techs” US Federal Government Agency, DC

AirCheck Lunch & Learn 4

Most Common Wi-Fi Problems

• Client Problems
• Coverage Problems
• Overloaded Networks
• Interference
• Connectivity Problems
• Rogue Access Points
• Security Settings
AirCheck can
help solve
• Failed Access Points them all!
AirCheck Lunch & Learn 5

AirCheck Wi-Fi Tester

Wireless Troubleshooting Made Simple

• Designed for dispatched wireless

troubleshooting
• Quick and easy-to-use for fast
answers
• Provides instant visibility into WLAN
availability and client connectivity
• Rugged, handheld design

AirCheck Lunch & Learn 6

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AirCheck Wi-Fi Tester

Wi-Fi Troubleshooting Made Simple

Find Networks
802.11a,b,g,n Optional Directional
Antenna and Access
Points

Save Session
Full Color 2.8 in
Reports
¼ VGA LCD
Connect and
Measure
Lithium Ion USB Access Performance
Battery – for Upgrades
5 + hours life and Reports
Display
One Click to the
Answers You Need Channel
Powers on in Usage and
Under 3 Seconds
Interference
Size: 3.5” x 7.8” x 1.9”
Weight: 14 oz. / 0.5kg Multi-language UI
AirCheck Lunch & Learn 7

AirCheck Manager Software

• Manages Secure Profiles, Including

– Network Setup
– Security
– Connectivity Tests
– Multiple Profiles May be stored in
AirCheck Manager and AirCheck

• Stores and Manages Session Reports

– Date/Time
– AP’s
– Probing Clients
– Channels
– Connection Details

AirCheck Lunch & Learn 8

Just One Click to the Answer You Need

List of Available Networks

Now Press
SELECT

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Just One Click to the Answer You Need

Access Points on Selected Network

Now Press
SELECT

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Just One Click to the Answer You Need

Detail on Selected Access Point

Now Press
Locate (F2)

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Just One Click to the Answer You Need

Locate Selected Access Point

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Just One Click to the Answer You Need

Or Connect to Network or Access Point

Now Press
Connect (F1)
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Just One Click to the Answer You Need

Connect and PING

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AirCheck™ Wi-Fi Tester

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Outline
1. AirCheck Overview
2. Finding Networks and Access Points
3. Drill in on an AP
4. Locate an AP
5. Setting an AP’s Authorization Status (ACL)
6. Channel Usage and Interference
7. Discover Clients
8. Locate a Client
9. Connecting to a Network
10. Testing Signal Quality
11. Using AirCheck Manager Software
12. Implementing Security Profiles
13. Save an AirCheck Session
14. Generate a Session Report

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1. AirCheck OverView Supports 802.11

a/b/g/n Indicates AirCheck
is Transmitting
Indicates Link to AP
• First, check out all the cool Optional Directional
features. Antenna Connector
(on back)

• Now, Turn it On Restart

USB Access
All Tests
for Upgrades
– AirCheck is Ready to Go in and Reports
Under Three Seconds
– Starts Scanning Channels Return to
Prior Screen
Save Session
Reports
and Networks Immediately
– Bottom center of display Return to
shows channel being Home Screen

scanned and number of Lithium Ion Battery –

5 + hours life
AP’s detected

AirCheck™ Wi-Fi Tester 17

2. Finding Networks and Access Points

Number
of AP’s
• Make sure Networks is
highlighted on the home Network
Security
screen and press SELECT Type

• You’ll see a list of all the

networks detected. (A network
is a collection of AP’s with the
same name (SSID).)
• Use the left and right arrows to
scroll the display for more
information Signal
Strength
• Press the Legend (F2)
softkey for an explanation of
symbols

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3. Drill in on an AP

• Use the Arrow Keys to select a

network
• Press SELECT to see a list of AP’s
on that network
– If the AP is not named, then its
manufacturer’s name and MAC
address is displayed
– If you’re looking at a small office or
home network, there will probably be
only one AP per network.

• Press SELECT again to see details

of the selected AP
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4. Locate an AP

• Press Locate (F2) for a real time

graph of the AP’s signal strength
• As you move closer to or further
from the AP, you will see the signal
strength change
– Note that measurements are
expressed in negative dBm, which
means that a signal of -30dBm is
stronger than one of -40dBm

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5. Setting an AP’s Authorization Status (ACL)

• The Access Control List (ACL) lets you
tag AP’s so that you can quickly identify
ones that that should not be there.
– You may have to scroll left to see the
ACL indication on the AP screen
• This can only be done from the Access
Points screen when accessed from the
main screen
• Press the Home key to return to
the main screen
• Use the arrow keys to highlight Access
Points and press SELECT
• Scroll to the desired AP and then press
ACL (F2)
• Choose the proper authorization status
for that AP and then press SELECT
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6. Channel Usage and Interference

• AirCheck can scan all Wi-Fi channels for

AP’s, traffic, and interference
• Press the Home key, then select
Channels and press SELECT
• Press Legend (F2) for an explanation of
this screen •Not much interference
– Interference shows up as gray bars
– You can generate interference with a
microwave oven (be sure to put something
such as a cup of water in it before starting
it) or a Bluetooth device – it will show up
on the display
• A Bluetooth device needs to be in search/discover
mode to generate significant interference.

• Press AP List (F1) for a list of AP’s on a

selected channel
•Significant interference

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7. Discover Clients

• You can also discover all the

clients devices (typically PC’s or
smartphones) that are in an area
• Return to the main screen by
pressing the Home key
• Select Tools
• Select List Clients to see a list of
clients in the area
• Press SELECT again to see details
of the selected client

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8. Locate a Client

• Press Locate (F2) for a real time

graph of the client’s signal strength
• As you move closer to or further
from the client, you will see the
signal strength change
– Note that measurements are
expressed in negative dBm, which
means that a signal of -30dBm is
stronger than one of -40dBm

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9. Connecting to a Network
• You can connect to an open network, or a
secured network of you have a security
profile set up.
– Sections 11 and 12 detail how to use
AirCheck Manager software to set up a
profile.
• You can connect to a network or a specific
AP from a number of different screens by
pressing Connect (F1).
• For this example, press the Home key, then
select the desired network and press
Connect (F1)
• AirCheck’s connection test includes three
parts, as noted on the screen:
– Establish connection with AP
– Obtain IP address with DHCP
– Ping Gateway and DHCP Server

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10. Testing Signal Quality

• When connected to a network, you can

run a continuous signal quality test by
pressing Start Tests (F1)
• From here you can choose to PING the
gateway, DHCP server or enter another
address. Choose the gateway and
press SELECT
• AirCheck will ping continuously and
display the connection quality in a real-
time graph.
• Move around your area and see how
the connection quality is affected.

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11. Using AirCheck Manager Software

• The AirCheck Manager software is required for two main

functions
1. Loading security and encryption profile information into
AirCheck
2. Creating Session Reports from information that AirCheck
has collected

• The first step is to install the ACM software on your

computer. Follow the directions included on the ACM
software CD.
• You will also need a USB cable to connect AirCheck to
your PC
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12. Implementing Security Profiles

• AirCheck Supports All Common Wi-Fi Security Standards

• AirCheck Stores Network Security Information in “Profiles”
that Can be Loaded and Modified Only with ACM
• There are three steps to Enabling a Profile in AirCheck
1. Create the Profile with the Security Information
2. Transfer the Profile to AirCheck
3. Load the Profile in AirCheck

• Start the ACM Program

• Connect AirCheck to your PC with the USB cable
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12. Implementing Security Profiles

Creating a Profile in ACM
• In the ACM menu bar,
click on Tools, then
Profile Manager
• In the Profile Manager
window, select New

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12. Implementing Security Profiles

Creating a Profile in ACM (cont)

• Click ADD to add a new

SSID
• Use the tabs to enter the
following:
– IP Configuration
• Automatic is the correct choice
95% of the time – all else can
be left blank
– Security
• This needs to match your AP
configuration

• Click on File, then

Save As… to name and
save your profile.
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12. Implementing Security Profiles

Transfer the Profile to AirCheck
• Make sure your new Profile
is Highlighted
• Click on the
Transfer to AirCheck
button
• The new Profile will show
up in “AirCheck Profiles”

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12. Implementing Security Profiles

Load the Profile in AirCheck
• From the Home Menu, Select
Tools, then Manage Files
• Select Load Profile
• Scroll down to the desired
Profile and then press Load
• The currently active profile is
displayed in the upper right
corner of the main menu
screen

• When you are done evaluating

AirCheck, you can remove your
Profile by using Tools / Manage
Files / Delete File

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13. Save an AirCheck Session

• Press the Save button
• Select Save to save
AirCheck’s current session
data
• Connect AirCheck to your
PC with the USB cable
• Start AirCheck Manager
software
• Notice that ACM now shows
your saved session
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14. Generate a Session Report

• Press the Report icon to

open the Report Generator
• Select the type of report you
want: Summary or Detailed
• Press the Generate button
to create your report

AirCheck™ Wi-Fi Tester 34

FlukeNetworks.com/Aircheck

Questions

12