2.

OCCUPATIONAL STRUCTURE

Existing Occupational Structure

SECTOR AUTOMOTIVE INDUSTRY
SUB
After Sales
SECTOR
AREA Motorcycle Passenger Vehicle
JOB Air-
Services NGV Motor Vehicle Tyre Accessories Spray Painting Air Conditioning Upholstery
AREA Conditioning
No No No No
LEVEL 8 No Level No Level No Level No Level No Level No Level No Level No Level
Level Level Level Level
No No No No
LEVEL 7 No Level No Level No Level No Level No Level No Level No Level No Level
Level Level Level Level
No No No No
LEVEL 6 No Level No Level No Level No Level No Level No Level No Level No Level
Level Level Level Level
* Motorcycle
No * Motor Vehicle After * Automotive Spray Painting & Air
LEVEL 5 After Sales No Level No Level No Level No Level
Level Sales Manager Conditioning Manager
Manager
* Motorcycle
No * Motor Vehicle After * Automotive Spray Painting & Air
LEVEL 4 After Sales No Level No Level No Level No Level
Level Sales Executive Conditioning Operation Executive
Executive
* Motor * Air- *Accessories *Automotive * Accident *Automotive
* Motorcycle * NGV * Tyre
Vehicle *Service Conditioning Installation Spray Repair Panel * Upholstery
LEVEL 3 Service Senior Senior
Senior Advisor Senior Senior Painting Claim Beating Craftman
Supervisor Installer Technician
Technician Technician Technician Supervisor Advisor Supervisor
* Air- *Accessories * Automotive * Automotive
* Motorcycle * NGV * Motor Vehicle * Tyre
LEVEL 2 Conditioning Installation Senior Spray Senior Panel No Level
Technician Installer Technician Technician
Technician Technician Painter Beater
* Motorcycle
No * Automotive * Automotive Spray * Automotive Panel
LEVEL 1 Servicing No Level No Level No Level No Level
Level Technician Painter Beater
Technician
Figure 1.1 Existing Occupational Framework matrix for Automotive Industry – Sub sector of After Sales in Malaysia

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 Proposed Occupational Structure

SECTOR AUTOMOTIVE INDUSTRY

SUB
After Sales
SECTOR
AREA Motorcycle Passenger Vehicle
JOB Air-
Services NGV Motor Vehicle Tyre Accessories Spray Painting Air Conditioning Upholstery
AREA Conditioning
No No No No
LEVEL 8 No Level No Level No Level No Level No Level No Level No Level No Level
Level Level Level Level
No No No No
LEVEL 7 No Level No Level No Level No Level No Level No Level No Level No Level
Level Level Level Level
No No No No
LEVEL 6 No Level No Level No Level No Level No Level No Level No Level No Level
Level Level Level Level
* Motorcycle
No * Motor Vehicle After * Automotive Spray Painting & Air
LEVEL 5 After Sales No Level No Level No Level No Level
Level Sales Manager Conditioning Manager
Manager
* Motorcycle
No * Motor Vehicle After * Automotive Spray Painting & Air
LEVEL 4 After Sales No Level No Level No Level No Level
Level Sales Executive Conditioning Operation Executive
Executive
* Automotive *Accessories *Automotive * Accident
* Motorcycle * NGV *Automotive * Tyre Automotive
*Service Air- Installation Spray Repair * Upholstery
LEVEL 3 Service Senior After Sales Senior Panel
Advisor Conditioning Senior Painting Claim Craftman
Supervisor Installer Servicing Technician Beating
Servicing Technician Supervisor Advisor
*Accessories * Automotive
* Motorcycle * NGV * Automotive After * Tyre
LEVEL 2 No Level Installation Senior Spray No Level No Level
Technician Installer Sales Servicing Technician
Technician Painter
* Motorcycle
No * Automotive After * Automotive Spray
LEVEL 1 Servicing No Level No Level No Level No Level No Level
Level Sales Servicing Painter
Technician

Figure 1.1 Existing Occupational Framework matrix for Automotive Industry – Sub sector of After Sales in Malaysia

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