Customer

Training
 Company Overview

NOV’s Drilling & Intervention division is the largest independent downhole

tool and equipment provider in the world. We provide the expertise to
optimize BHA selection and performance, supporting over 150 locations in
more than 80 countries.

Our complete range of

solutions for the bottom
hole assembly and related
equipment includes:
• Drill Bits
• Drilling Motors
• Borehole Enlargement
• Drilling Tools and Products
• Coring Services
• Fishing Tools
• Thru Tubing Tools
• Service Equipment
• Performance Drilling Solutions

We take pride in delivering superior

performance and reliability. Our objective
is to become an integral part of our
customer’s strategies by providing
solutions that exceed expectations while
improving the economics of their operations.

2
NOV Drilling & Intervention has expert instructors and service trainers who promote
training and competency for our customers. Passion driven and at forefront of new
drilling technologies our modular training curriculum is designed to meet your
competency development objectives.

Contacts
Training Manager - Global Training Manager - EHO
Raza Hussain, P.Eng Mohamed (Zaki) Hafez
raza.hussain@nov.com mohamed.hafez@nov.com
1855-348-2575 1855-348-2575

NOV Drilling & Intervention Principle Training Locations

Houston Aberdeen Dubai

wt-customertraining@nov.com nov.com
3
Customer Training Overview

Through a blended approach to training, NOV provides customers with Service Equipment and Tool
Servicing Training
a state-of-the-art learning experience. Expert content developers apply Service training is based on a
proven learning theory to design interactive and engaging training hands-on approach in which
technicians spend the majority
which the participants can apply on-the-job. This deeper understanding of the time training in a shop
of how to optimize the operation, maintenance and servicing of NOV environment.

tools and equipment ensures our customers receive the highest return Technicians are trained in the
on their investment (ROI). processes detailed in NOV service
manuals, safety best practices,
and service quality standards
This training allows NOV to establish a collaborative partnership by and procedures. After completion
filling knowledge and skill gaps through technology-based training. NOV of a service training course,
technicians are more aware of the
Drilling & Intervention can customize training solutions to meet your hazards in their work environment,
specific training requirements. more efficient, and turn out the
highest quality product.

Instructor-Led Training Technology Training

• Instuction by Subject Matter Experts NOV believes in letting instructors
• Hands on Learning
do what they do best – engaging
• Interactive Learning Design
learners with real-world
applications, and providing hands-
Immersive Training on experience when applicable.
• Self Paced Just in Time Learning The technical courses provided
• Modulerized Instruction
cover a variety of topics, including
tool-specific information, drilling
theory, and scientific principles.

The Pre-work and post-work activities

are incorporated in many of our
Wellbore Real World Application
courses to capitalize on time spent
in the classroom and to improve
Technologies • Active Problem Solving
• Real Case Study Scenarios
the retention of knowledge.

Training • Tailored Applications

If dry lectures are not for you,

Experience you’ve come to the right place.

Validated Learning
Immersive Training
• Knowledge and Skills Training NOV’s courses are structured to
• Group Presentaion Exercize provide the best learning
• Enhanced Learning Retention experience possible by carefully
organizing the flow of information
and including interactions, 3D
Post Learning Process
• On-The-Job Training Application animations, video, photographs,
• Ability to Track and Measure and assessments as appropriate.
• Performance Improvement
• Maximum Return On Investment

4
 Table of Contents

Technology Training Section................................................................................................. Page 6

Overview......................................................................................................................................................... Page 6

Drilling and Downhole Tools......................................................................................................................... Page 7

Drilling Motors and Power Sections.............................................................................................................. Page 7

Drill Bit Essentials........................................................................................................................................... Page 8

Drill Bit Intermediate..................................................................................................................................... Page 8

Coiled Tubing/Thru-Tubing........................................................................................................................... Page 9

Borehole Enlargement (BHE)......................................................................................................................... Page 9

Drilling Jar and Placement.......................................................................................................................... Page 10

Stuck Pipe and Fishing Tools....................................................................................................................... Page 10

Agitator™ Training for MWD......................................................................................................................... Page 11

Hydraulics and Mud Rheology..................................................................................................................... Page 11

Service Equipment and Tool Servicing Training Section............................. Page 12

TorqueMaster™ Make-Up and Break-Out Unit Basic Service Training (SETT)............................................ Page 12

TorqueMaster™ Make-Up and Break-Out Unit Advanced Service Training (SETAT).................................. Page 12

Drilling Motor Service Training.................................................................................................................... Page 13

Drilling Tools Service Training..................................................................................................................... Page 13

Fishing Tools Service Training..................................................................................................................... Page 14

Toll Free Telephone Number: +1-855-348-2575

E-Mail: wt-customertraining@nov.com

wt-customertraining@nov.com nov.com
5
Technology Training Section

Technical training is one of the most important investments a company can make. A highly
trained workforce creates a competitive advantage in the marketplace. NOV Wellbore
Technologies provides a comprehensive portfolio of technical training courses for a wide range
of products. These courses can be conducted at the customer’s site or in one of our training
facilities located in Conroe, TX and Stafford, TX for North America and Aberdeen, UK and Dubai,
UAE for Eastern Hemisphere.

Our course offerings are structured as building blocks of learning. They are designed to provide the appropriate levels of training based on
attendee’s background, experience, and expertise. This structure consists of 2 key elements:
• Tiered learning to build knowledge and competency as “Essentials” level and “Intermediate” levels with “Advanced” level learning coming soon!
• Instructional design that is both interactive and immersive for maximum learning.

Drilling & Downhole Tools Drill Bit Essentials Hydraulics & Mud Rheology Drilling Jar & Placement
3 days 2 days 2 days 2 days
Core: Essentials
Coil tubing (Thru-tubing) Motors and Powersection
2 days 1 day

Borehole Enlargement (BHE) Drill Bit Intermediate Agitator Training for MWD Stuck Pipe & Fishing tools
Core: Intermediate
2 days 2 days 2 days 2 days

6
 Technology Training Section

Drilling and Downhole Tools Drilling Motors and Power Sections

This exploratory course focuses on the concepts, terminology, tools, This introductory course is designed to provide customers with the
and processes used in drilling a well, including a complete overview of opportunity to learn about the design and function of each series of NOV
the workflow from the office to the rig location. This is an exciting and Motors.
immersive course and nothing like you have taken before!
Learning Outcomes
Learning Outcomes • List and explain the function of each main sub-assembly of a motor.
• Define terminology and concepts used in drilling, such as AFE costs, • Explain how different configurations of power sections affect the torque
risks and well timing. and RPM outputs of PDM motors.
• Describe the drilling process, the rig systems, and personnel involved in • List the main elastomers available for power sections from both
the drilling process. Monoflo and Robbins & Myers and describe the advantages and
• Identify and describe the function of downhole tools in the drilling limitations of each.
process. • Describe the coatings available for rotors and describe the benefits and
• Explain the concept of well design, including the planning, engineering, limitations of each.
and the data and analysis techniques needed to design a quality well. • Describe the two main types of bearing assemblies used in NOV motors
and give the advantages and limitations of each.
• Identify common types of damage to motors and list possible causes of
each type.
• Use the motor handbook to select the best power section for various
Location applications, given all the necessary job information.
The course can be held globally, either
at an NOV facility or at the customers
location.

Target Audience
Non-technical personnel or junior Location
engineers who interact with personnel The course can be held globally, either
involved in well planning and drilling. at an NOV facility or at the customers
location.
Prerequisite
None. Target Audience
This course is designed for drilling
Duration engineers, consultants, drilling
Three days managers, and any other type of
8:00 am - 4:00 pm personnel seeking an introduction to
Lunch will be provided. motors and agitators.

Prerequisite
General understanding of drilling
operations.

Duration
One day
8:00 am - 4:00 pm
Lunch will be provided.

wt-customertraining@nov.com nov.com
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Technology Training Section

Drill Bit Essentials Drill Bit Intermediate

This two-day course will give the attendee in-depth knowledge of
International Association of Drilling Contractors (IADC) drillbit
classification system, nomenclature, and dull grade reporting procedures.
Attendees will learn about the two major classes of drill bits commonly
used in oilfield drilling and review drillbit design, drillbit cutting
structure, and drillbit selection exercises. The importance of drillbit
hydraulics in the drilling process will be reviewed and the use of hydraulic
calculation software/applications highlighted.
Learning Outcomes
• Understand differences between drill bit types and classes
• Gain knowledge on rock bit technology
• Recognize and describe IADC classifications and nomenclature
• Apply theory of drill bit hydraulics to practical exercises
• Describe the characteristics of fixed cutter technology
• Interpret IADC drill bit dull grade to various bit types
This course will give the attendee in-depth knowledge of drill bit
technology with specific emphasis on root cause analysis and failure
mechanisms. Practical exercises and discussions will allow participants
to complete modules on drill bit selection and use sound engineering
principles to complete technical recommendations for for various drill bit
applications. Theory of drill bit hydraulics will be reviewed and practiced.
Learning Outcomes
• Demonstrate concept of bit features and their abilities to affect the drill
bit performance.
• Gain understanding of cutter development technology process
• Gain intermediate understanding rock bit technology
• Apply advanced theory of drill bit hydraulics in practical exercises
• Understand design features and their effects on the bit indices
• Evaluate root cause and failure mechanisms of drill bits

Location Location
The course can be held globally, either The course can be held globally, either
at an NOV facility or at the customers at an NOV facility or at the customers
location. location.

Target Audience Target Audience

Junior drilling engineers, field Drilling engineers, application
engineers, junior well and operations technologists, senior field engineer,
engineers as well as other personnel well planners and operations engineers
involved in well planning and drilling. as well as other personnel involved in
well planning and drilling.
Prerequisite
General understanding of drilling Prerequisite
operations, oilfield mathematics, and Successful completion of Drill Bits
geology Level 1

Duration Duration
Two days Two days
8:00 am - 4:00 pm 8:00 am - 4:00 pm
Lunch will be provided. Lunch will be provided.

8
 Technology Training Section

Coiled Tubing/Thru-Tubing Borehole Enlargement (BHE)

This course covers thru tubing operations executed using coiled tubing,
including operations taking place in a well that has been drilled and had
the production case set. The course also describes primary and special
tools manufactured by NOV and used in coiled tubing operations.
Learning Outcomes
• Be able to explain principles of well completion and production of oil
and gas
• Describe intervention operations that use coiled tubing
• Identify coiled tubing tools manufactured by NOV
• Conduct performance analysis using coiled tubing jar placement
software
This course covers all phases of borehole enlargement, including
Borehole Enlargement Overview, BHE Application Training, Bi-Center
Technology, Operation Guidelines for Bi-Center Bits, Anderreamer™,
Fixed Cutter String Tools, Basic Hole Opening BHA Design, and V-Stab
Vibration Damping Tool. The course concludes with a team exercise and
final exam.
Learning Outcomes
• Identify hole opening applications
• Describe various types of hole openings
• List various hole opening tools
• Explain the BHA design in hole opening applications
• Describe drilling vibration issues and vibration mitigation using the V-Stab

Location Location
The course can be held globally, either The course can be held globally, either
at an NOV facility or at the customers at an NOV facility or at the customers
location. location.

Target Audience Target Audience

Engineers, field personnel, solution Drilling engineers, well planners and
engineers, drilling engineers and operations engineers as well as other
operation engineers focused on the ICT personnel involved in well planning
Product Line and drilling.

Prerequisite Prerequisite
Knowledge of drilling operations and General understanding of drilling
familiarity with oil well drilling. operations, oilfield mathematics, and
geology.
Duration
Two days Duration
8:00 am - 4:00 pm Two days
Lunch will be provided. 8:00 am - 4:00 pm
Lunch will be provided.

wt-customertraining@nov.com nov.com
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Technology Training Section

Drilling Jar and Placement Stuck Pipe and Fishing Tools

This course will provide explanation about jar mechanisms, parts, and The purpose of this course is to explain the methodology of fishing.
the Jar Placement Program. Participants will receive hands-on training Participants will review common fishing tools and their uses and will
using Bowen™ and Griffith™ jar instruction manuals. learn about preventing and freeing stuck pipe.

Learning Outcomes Learning Outcomes

• Describe and explain the majority of applications in which jars are • Explain the hole trends and causes of the hole deviation associated
successfully used. problems
• Distinguish between drilling and fishing jars. • Identify the difference between the different types of stuck pipe.
• List and explain the main considerations in determining the best • List and explain reasons for a planned or unplanned fishing job.
placement of a jar in a given application. • Select the correct tool for a specific fishing application.
• Case studies using Jar Placement Program on regionally used BHA • Use the fishing jar placement program.
configurations. • Case studies for successful fishing operations and team work exercise.
• Recommend the optimum placement of the jar based on the outputs
from the Placement program, accepted rules of thumb, and experience.

Location Location
The course can be held globally, either The course can be held globally, either
at an NOV facility or at the customers at an NOV facility or at the customers
location. location.

Target Audience Target Audience

This course is designed for drilling This course is for drilling engineers,
engineers, consultants, drilling consultants, drilling supervisors,
managers, or any other personnel directional drillers or any other drilling
seeking an introduction to drilling jars. personnel seeking a structured
introduction to fishing tools.
Prerequisite
General understanding of drilling Prerequisite
operations, oilfield mathematics, and General understanding of drilling
geology. operations, oilfield mathematics, and
geology.
Duration
Two days Duration
8:00 am - 4:00 pm Two days
Lunch will be provided. 8:00 am - 4:00 pm
Lunch will be provided.

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 Technology Training Section

Agitator™ Training for MWD Hydraulics and Mud Rheology

This course focuses on drilling performance benchmarks that can be set This course provides an introduction to understanding drilling fluids,
with the Agitator in various applications. This course reviews operational when certain fluids are used, how and why different chemicals are used,
considerations and mitigation of interference with MWD while using the and how the hydraulics can affect all the different aspects of efficient
Agitator. drilling.

Learning Outcomes Learning Outcomes

• Describe the internal mechanism and working principle of the Agitator • Explain the differences between the base fluids (OBM and WBM)
and the shock tool. • Classify and describe the main chemicals used in drilling fluids
• Describe how the Agitator can improve the downhole processes in • List and describe main types of LCM
various operations including fishing and coil tubing applications. • Explain why and how to use sweeps
• List and explain the specific benefits of using the Agitator with • Identify the difference between PV and YP and how to affect them
steerable motors in directional drilling and RSS. • Explain different rheology concepts
• List all the pre-job information required for an Agitator job and placement. • List and describe the various mud solids and filtrates
• Explain the principles of avoiding mud pulse MWD interference with • Explain hydraulics main parameters and there effect on the drilling
the use of the Agitator. environment

Location Location
The course can be held globally, either The course can be held globally, either
at an NOV facility or at the customers at an NOV facility or at the customers
location. location.

Target Audience Target Audience

This course is for drilling engineers, This course is for drilling engineers,
consultants, drilling supervisors, service engineers, directional drillers,
directional drillers, or any other drilling field engineers or any other drilling
personnel involved with well planning, personnel involved with well planning,
drilling or drilling optimization. drilling or drilling optimization.

Prerequisite Prerequisite
General understanding of drilling General understanding of drilling
operations and MWD theory. operations.

Duration Duration
Two days Two days
8:00 am - 4:00 pm 8:00 am - 4:00 pm
Lunch will be provided. Lunch will be provided.

wt-customertraining@nov.com nov.com
11
Service Equipment and Tool Servicing Training Section

TorqueMaster™ Make-Up and Break-Out TorqueMaster™ Make-Up and Break-Out

Unit Basic Service Training (SETT)
NOV Drilling & Intervention is pleased to offer a standard one-day basic
TorqueMaster unit training course. The objective of this course is to teach the
key points of proper maintenance and safe operation of a TorqueMaster unit.
This course offers service technicians the opportunity to gain knowledge
and to practice skills which will increase the life of the TorqueMaster unit, as
well as create a safer working environment. This course is educational and
process based.
Unit Advanced Service Training (SETAT)
The objective of the standard four day advanced TorqueMaster unit
training course is to teach the key points of proper maintenance, safe
operation, basic hydraulics and troubleshooting. This course offers
service technicians the opportunity to gain knowledge and to practice
skills which will increase the life of the TorqueMaster unit, as well as
create a safer working environment. This course is educational and
process based.

Learning Outcomes Learning Outcomes

• TorqueMaster Unit Equipment - TorqueMaster unit models and • TorqueMaster Unit Equipment - Discussed in this section are the different
accessories are discussed. TorqueMaster unit models and the available accessories.
• TorqueMaster Unit Components - Various components and their • TorqueMaster Unit Components - Discussed in this section are the
particular functions are covered. various components of the TorqueMaster unit and the functions of
• Calibration Overview - Unit services and calibration procedures are each component.
reviewed. • Calibration Overview - Participants will develop an understanding of
• Inspections of Damage - Solid understanding of visual inspections and
the service and calibration procedure for the TorqueMaster unit.
possible damage to the TorqueMaster unit. Potential causes of
• Inspection, Setup and Handling - Participants will get a good under
damage will be discussed.
standing of lifting procedures, equipment inspection, positioning of
• PPE - Appropriate PPE for TorqueMaster unit operation and why it is
the equipment, and installation procedures.
necessary.
• Basic Maintenance - TorqueMaster unit and console maintenance are • Parts Ordering and Changing Components - Participants will get a
reviewed to ensure safety, proper operation, and longevity of the machine. good understanding of how and when to change components and the
• Safe and Proper Operation - Proper safety and operation techniques process for ordering parts.
for the unit and all of the various functions are highlighted. • Documentation - Operating Manuals and Inspection & Maintenance
• Documentation - Operating Manuals and Inspection and Maintenance Reports (Daily, Weekly, Monthly, Semi-Annual, and Annual) are covered
Reports (Daily, Weekly, Monthly, Semi-Annual, and Annual) are in this section.
covered in this section. • PPE - Discussed in this section is the appropriate PPE (Personal
Protective Equipment) that should be utilized while operating a
Location Target Audience
TorqueMaster unit and why it is necessary.
The course is held in our NOV Training This course is designed for Service • Basic Maintenance - Basic maintenance of the TorqueMaster unit and
Facility in Stafford, Texas, which is Technicians and personnel that operate console are covered to ensure safety, proper operation, and longevity
adjacent to Houston, TX. and our NOV or maintain a TorqueMaster unit. of the machine.
Training Facility in Dubai, UAE. The • Safe and Proper Operation - Demonstrated in this section are the
training facility is located in the Jebel Duration
proper techniques to safely and correctly utilize the different functions
Ali Free Zone, just outside of Dubai. One day
8:00 am - 4:00 pm of the TorqueMaster unit.
Training schedules at a customer’s Lunch will be provided. • Hydraulic Systems and Components - The hydraulic systems of a
facility must meet certain requirements: TorqueMaster unit and their components are covered in this section.
availability of a room to conduct Format • Troubleshooting and Damage - Participants will get a guide to
the classroom training, a crane, and Lecture is only a minimal part of the troubleshooting and ways to help a certified TorqueMaster unit
TorqueMaster unit. course. Most of this course is the
Technician identify problems. They will be taught how to visually
actual working with the TorqueMaster
unit. The course also includes safety inspect and look for damage on a TorqueMaster unit. The possible
meetings and a written final exam. causes of the damage inflicted will also be discussed.

Location
The course is held in our NOV Training
Facility in Stafford, Texas, which is
adjacent to Houston, TX. and our NOV
Training Facility in Dubai, UAE. The
training facility is located in the Jebel
Ali Free Zone, just outside of Dubai
Target Audience
This course is designed for Service
Technicians and other personnel that
operate or maintain a TorqueMaster unit.
Duration
Four days
8:00 am - 4:00 pm
Lunch will be provided.
Format
Lecture is only a minimal part of the
course. Most of this course is the
actual working with the TorqueMaster
unit. The course also includes safety
meetings and a written final exam.

12
 Service Equipment and Tool Servicing Training Section

Drilling Motor Service Training Drilling Tools Service Training

NOV Drilling & Intervention is pleased to offer an advanced four-day
Drilling Motor Service Training course. The objective of this course is to
teach the key points of proper and safe service of NOV drilling motors.
Upon completion of this service training course, the student will become
competent in the knowledge and skills necessary to properly and safely
service NOV drilling motors. This course is educational and process
based.
NOV Drilling & Interventionis pleased to offer an advanced five-day
Drilling Tool Service Training course. The objective of this course is to
teach the key points of proper and safe service of the NOV’s drilling jars
and shock tools. Upon completion of this service training course, the
student will become competent in the knowledge and skills necessary to
properly and safely service NOV drilling jars and shock tools. This course
is educational and process based.

Learning Outcomes Learning Outcomes

• Drilling Basics and Practical Drilling Applications • NOV Overview
• Mud Motor Components - Various components are identified and • NOV Drilling Jars - Various components of drilling jars, the functions of
functions of each are discussed. each component, and the differences of the various types of jars are
• Oil Sealed and Mud Lubricated Bearing Assemblies - Learn the discussed.
differences between each bearing type and the recommended • NOV Shock Tools - Covers the various components of shock tools, the
applications. functions of each component, and the differences of the various types
• Assembly Drawings and Part Lists - Assembly Drawings and Part Lists of shock tools.
regarding NOV drilling motors are covered. • Common Formation Problems - An overview of the different formations
• Documentation - This section covers service manuals, service reports, and the problems they present for a drilling operation.
torque specifications, and service quality documents. • Jar Placement Program - A brief overview of the jar placement
program and the benefits of the program.
Location • Hydrostatic Balancing - Two methods of hydrostatically balancing a
The course is held in our NOV Training stroking tool are discussed.
Facility in Stafford, Texas, which is • Documentation - Service manuals, service reports, torque specifications,
adjacent to Houston, TX. and our NOV and service quality documents are covered.
Training Facility in Dubai, UAE. The
training facility is located in the Jebel
Ali Free Zone, just iutside of Dubai. Location
The course is held in our NOV Training
Target Audience Facility in Stafford, Texas, which is
This course is designed for Service adjacent to Houston, TX. and our NOV
Technicians and or other personnel Training Facility in Dubai, UAE. The
working on or servicing NOV drilling training facility is located in the Jebel
motors. Ali Free Zone, just iutside of Dubai.

Duration Target Audience

Four days This course is designed for Service
8:00 am - 4:00 pm Technicians and or any other
Lunch will be provided. personnel working on or servicing NOV
drilling jars or shock tools.
Format
Lecture and Hands On: Lecture is Duration
a minimal part of the class. The Five days
majority of the time will involve 8:00 am - 4:00 pm
servicing of the drilling motors in a Lunch will be provided.
shop environment. Written assignments,
a safety meeting and a final exam are Format
also included as part of the course. Lecture and Hands On: Lecture is a
minimal part of the class. The majority
of the time will involve servicing of the
drilling motors in a shop environment.
Written assignments, a safety meeting
and a final exam are also included as
part of the course.

wt-customertraining@nov.com nov.com
13
Service Equipment and Tool Servicing Training Section

Fishing Tools Service Training

NOV Drilling & Intervention is pleased to offer an advanced four-day
Fishing Jar Service Training course. The objective of this course is to
teach the key points of proper and safe service of the NOV’s fishing jars.
Upon completion of this service training course, the student will become
competent in the knowledge and skills necessary to properly and safely
service NOV fishing jars. This course is educational and process based.

Learning Outcomes
• Fishing and Remedial Tool History
• Fishing Jars - Various components of fishing jars, the functions of each
component, and the differences of the various types of jars are discussed.
• Intensifiers and Bumper Subs - Discussed in this section are the
various components of intensifiers & bumper subs, the functions of
each component, and the differences between the fishing tools.
• Damage - Participants will gain an understanding of the damage that
can occur to fishing jars, intensifiers, and bumper subs. The possible
causes of damage are also discussed.
• Common Formation Problems - The different formations and the
problems they present for drilling and fishing operations are covered.
• Fishing Jar Placement Program - A brief overview of the fishing jar
placement program and the benefits of the program are highlighted.
• Hydrostatic Balancing - Two methods of hydrostatically balancing a
stroking tool are reviewed.
• Documentation - Service manuals, service reports, torque specifications,
and service quality documents are covered in this section.

Location
The course is held in our NOV Training
Facility in Stafford, Texas, which is
adjacent to Houston, TX. and our NOV
Training Facility in Dubai, UAE. The
training facility is located in the Jebel
Ali Free Zone, just outside of Dubai.

Target Audience
This course is designed for Service
Technicians and or any other personnel
working on or servicing NOV Fishing
Jars.

Duration
Four days
8:00 am - 4:00 pm
Lunch will be provided.

Format
Lecture is only a minimal part of the
course. Most of this course is the ac-
tual servicing of fishing tools in a shop
environment. The course also includes
written assignments, safety meetings,
and a final exam.

14
wt-customertraining@nov.com nov.com
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and it is not intended for design purposes. Although every effort has been made to
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any loss, damage or injury related to or arising from the use and/or interpretation
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