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CODE
OF ETHICS
AND
CONDUCTCODE OF ETHICS AND CONDUCT
TABLE OF CONTENTS
Introduetion
Part |: Code of Ethics and Conduct
1. Service
2. Conduct of rogistored estate agent
3. Level of competence
4. Need to be kept informed
5. Protection of pubic
6, Personal interest to be disclosed
7. Scales of feos
8. Professional fee
9. Acceptance of commissions, rebates or profits on expenciture
40, Financial obigations
11. Acting fortwo parties
12. Professional work by registered estate agents in employment
4. Activities that consittue unauthorised practice of law
44, Seeking unfair advantage over other registered estate agents
45. Engaging in practice inconsistent with agency of another registered estate
agent
16. Soliciting services of enployee of another registered estate agency
17. Citcsm on fellow registorod estate agents
18. Reference to Institue cf ering registred estate agents
19 Accuracy of statement
20, Signature on reports ard documents
21. Use of registered estate agent's name
22, Associateship and afflaion
23, Branch offices
24. Offences by other pariners directors and stat!
28. Conduct in proceedings betore Insttute/ Board
26. Conduct in proceedings before jusicial boaies.
27. Guidelines on real este agency practice
28. Perlormance of cbigations under the Actor the Fules.
PagePart Il: Advertisements and Publicity
Matters forbidden in advertisements
‘advertisement to promote business
Advertisements for steft
Printed notices
‘dvertisoment of commercial concern
Brochures
Biotors, calendars, et
Business Cards
Registered estate agents employed by an organisation which is not @
valuation or estate agency organisation
Postal franks, envelopes, labels, etc
Latterneads
Signboards and poste’s
Publications in journals, newspapers, otc
Guideline on adverisement and publicity
Part Ill: Client's Account
Client's account
Payment into clients eccount
Maintaining clients account
Payment of money otter than clits money into cients account forbidden
Drawing from clients account.
Exceptions
“Transfer from one clients account to another
Intorest on clients account
Insurance eaver for clants money
Part IV: Property Management
osponsiity
Obiaining estimates
Discounts
Giient’s account
Interest in tho property
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