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This survey should take 5-10 minutes to complete.

Thank you for your time and views, both of


which are greatly appreciated.
Question Title
* 1. How many credit cards do you have?
0
1
2
3
4
5
6
7
8
More than 8

Question Title
* 2. Do you think your main credit card offers good value?
Yes
No
Not sure
I don't have a credit card

Question Title
* 3. Do you know the interest rate on your main credit card?
Yes
No
I don't have a credit card

Question Title
* 4. What is the interest rate on your main card?
Less than 10%
10-11.99%
12-13.99%
14-15.99%
16-17.99%
18-19.99%
20-21.99%
22% or more
I don't know
I don't have a credit card
Question Title
* 5. Do you know the annual fee on your main card?
Yes
No
Not relevant to me

Question Title
* 6. Again, thinking about your main card, do you pay off the balance in full each month?
Always
Usually
Sometimes
Hardly ever
Never
Not relevant to me

Question Title
* 7. How much do you currently owe in total on credit cards?
Nothing
Less than $1000
$1000-$1999
$2000-$2999
$3000-$3999
$4000-$4999
$5000-$5999
$6000-$6999
$7000-$7999
$8000-$8999
$9000-$9999
$10,000-$11,999
$12,000-$13,999
$14,000-$15,999
$16,000 or more
Not relevant to me

Question Title
* 8. Do you feel in control of your credit card debt?
Yes
No
Not sure
Not relevant to me
Question Title
* 9. Did you spend more on your credit card(s) at Christmas than you planned?
Yes
No
Not relevant to me

Question Title
* 10. How much cheaper would an alternative credit card need to be for you to make it your
main card?
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
More than 10%
Not relevant to me

Question Title
* 11. Have you ever taken up a balance-transfer offer?
Yes
No

Question Title
* 12. If yes, did doing so allow you to reduce your credit card debt?
Yes
No
I have never taken up a balance transfer offer

Question Title
* 13. How often do you put your main weekly grocery purchase on a credit card?
All the time
Most of the time
Rarely
Never
Not applicable to me
Question Title
* 14. What is most important to you in a credit card?
Low ongoing rate
Rewards program
Balance transfer rate and period
Interest-free days
The way it links to my other accounts
Not relevant to me
Other (please specify)

Question Title
* 15. Okay, we're nearly done. Before finishing we'd like a little information about you.
Firstly, are you male or female?
Male
Female

Question Title
* 16. Which state or territory do you live in?
NSW
Vic
Qld
SA
WA
Tas
ACT
NT

Question Title
* 17. Have you joined our credit card campaign?
Yes
No

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