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Managerial Auditing Journal

Evidence of the audit expectation gap in Singapore


Peter J. Best Sherrena Buckby Clarice Tan
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To cite this document:
Peter J. Best Sherrena Buckby Clarice Tan, (2001),"Evidence of the audit expectation gap in Singapore", Managerial
Auditing Journal, Vol. 16 Iss 3 pp. 134 - 144
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147-154 http://dx.doi.org/10.1108/02686909810208038
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R. Dixon, A.D. Woodhead, M. Sohliman, (2006),"An investigation of the expectation gap in Egypt", Managerial Auditing
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Evidence of the audit expectation gap in Singapore

Peter J. Best
Associate Professor, School of Accountancy, Queensland University of
Technology, Brisbane, Australia
Sherrena Buckby
Lecturer, School of Accountancy, Queensland University of Technology,
Brisbane, Australia
Clarice Tan
Senior Associate, Assurance/Business Advisory Services Division,
PricewaterhouseCoopers, Singapore

Keywords existence in Singapore by primarily


Auditing profession, Introduction considering the differences between the
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Financial reporting, Singapore,


The research literature examining the nature expectations of users of audited financial
Asia, Accounting information
and extent of the audit expectation gap has reports and auditors' perceptions of their
Abstract been considerable over the past 20 years role (that is, the reasonableness aspect of the
Reports a study in 1996 of the (Beck, 1973; Arrington et al., 1983; Australian gap as defined above). These findings are
audit expectation gap in
Society of Certified Practising Accountants compared with the audit expectation gap
Singapore. The main aims were to
measure the level and nature of (ASCPA) and The Institute of Chartered evidence found by Low et al. (1988) and
expectation gap in the 1990s and Accountants in Australia (ICAA), 1994). Schelluch (1996) to determine whether the
compare with the results of Research has been conducted on the impact continued use of the short-form report in
Schelluch, Low and Low Singapore may be influencing the magnitude
et al.. The motivation for
of modifications to the wording in audit
performing this research in reports as a means of reducing this gap. The of the expectation gap.
Singapore was due to lack of adoption of long-form audit reports has
research on this issue in recent proven to be effective in reducing the
years and Singapore's status as
one of the ``dragon countries''. The
differences between auditors' and users' Background
research method adopted is a perceptions of the audit function
The motivation for this study was
replication of a study by (resonableness gap) in a number of areas
Singapore's status as one of the ``dragon
Schelluch. The results found (Kelly and Mohrweis, 1989; Hatherly et al.,
evidence of a wide audit countries'' in Asia with a large international
1991; Gay and Schelluch, 1993; Schelluch,
expectation gap in Singapore in financial market in which foreign and local
1996).
the areas of auditor responsibility investors depend on audited financial reports
for fraud prevention and detection, Various definitions have been proposed for
for investment decisions. Currently, in
maintenance of accounting the audit expectation gap. Porter (1988)
records, freedom of the entity from Singapore short-form audit reports are to be
identified two components of the audit
fraud, and auditor judgment in the attached to financial reports, unlike the long-
expectation gap:
selection of audit procedures. The form reports required by major countries
results strongly support the 1 the difference between what society
like the USA, Australia and the UK.
adoption of the long-form audit expects auditors to achieve and what they The Companies Act has been an important
report in Singapore if Singaporean can reasonably expect to accomplish
professionals are serious about part of corporate reporting in Singapore.
(designated the ``reasonableness gap''); Section 199 of the Companies Act (Cap. 50)
reducing the expectation gap and
improving decision making by and requires every company to maintain proper
financial statement users. 2 the difference between the responsibilities accounting and other records which will
society reasonably expects of auditors and sufficiently explain the transactions and
auditors' performance (designated the financial position of the company and enable
``performance gap''). the preparation of true and fair financial
This paper does not address issues associated statements. These records are to be kept so
with the performance gap. Society's that they can be audited conveniently and
reasonable expectations of auditors have properly, and retained for at least seven
become embodied in auditing standards and years. The accounts should be audited and
legislation, and have also developed further set before the shareholders in the Annual
through decisions of the courts (e.g. General Meeting (Section 203(1)). Section
negligence actions) and the conduct of peer 201(15) requires directors of holding
reviews (mandatory or voluntary). companies to prepare consolidated accounts
The main focus of this study is to examine and lay them before the annual general
the extent of the audit expectation gap in meeting. Section 209(A) sets out the form and
Managerial Auditing Journal content for the purposes of preparing
16/3 [2001] 134±144 consolidated financial statements.
The current issue and full text archive of this journal is available at
# MCB University Press No standard reporting format of the
[ISSN 0268-6902] http://www.emerald-library.com/ft
accounts is required by law, although certain
[ 134 ]
Peter J. Best, details must be disclosed in accordance with Our audit has been conducted in
Sherrena Buckby and the Companies Act (Cap. 50). Exempt private accordance with Australian Auditing
Clarice Tan companies are required to have their Standards to provide reasonable assurance as
Evidence of the audit to whether the financial statements are free
expectation gap in Singapore financial statements audited. All limited
from material misstatement. Our procedures
Managerial Auditing Journal companies must appoint independent
included examination, on a test basis, of
16/3 [2001] 134±144 auditors, who must be registered with the evidence supporting the amounts and other
Public Accountants Board and The Institute disclosures in the financial statements, and
of Certified Practicing Accountants of the evaluation of accounting policies and
Singapore. Accounting principles in significant accounting estimates. These
Singapore are similar to those in the UK and procedures have been undertaken to form an
Australia, and adhere to International opinion as to whether, in all material
Accounting Standards (modified to suit local respects, the financial statements are
conditions). Financial statements are presented fairly in accordance with
Australian Accounting Standards and other
required to show a true and fair view of the
mandatory professional reporting
results and financial position of the requirements and statutory requirements so
company. as to present a view which is consistent with
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The duties and powers of the auditor are other understanding of the company's and
defined in Section 207 of the Companies Act the economic entity's financial position, the
(Cap. 50). These include reporting to results of their operations and their cash
members on the accounts, timely submission flows.
of the audit report to the company, and
The wording adopted in the scope section of
expressing an opinion on the truth and the long-form report has been designed to
fairness of the financial statements and emphasise management's (not the auditor's)
compliance with the Companies Act. responsibility for the financial information,
Auditors must comply with the Standards of the independence of the auditor, the duty to
Auditing Guidelines (SAGs), which are based report to members, conduct of the audit in
on the International Auditing Guidelines compliance with auditing standards,
(IAGs). detection of material (not all) misstatements,
Section 207(9A) requires an auditor of a procedures involving sampling (not
public company or subsidiary to report examination of whole populations) and fair
immediately to the Ministry of Finance if he/ presentation in accordance with accounting
she has reason to believe that a serious standards and other requirements. In this
offence of fraud or other dishonest act has form, the audit report has the potential to
been perpetrated by officers or employees of reduce significantly the reasonableness gap.
the company. However, SAG 12 states that
the primary responsibility for the prevention
and detection of fraud rests with
Prior research
management through the implementation
and continued operation of an adequate The audit expectation gap research
system of internal control. literature is extensive. Many studies have
An unqualified short-form audit report examined perceptions of messages
used in Singapore is illustrated in the communicated through audit. Libby (1979)
Appendix. The wording adopted provides the used ten different audit reports in a study
reader with little understanding of the comparing bankers and CPAs and found that
nature and limitations of the audit. The long- fears of miscommunication between auditors
form report adopted in Australia (AUS 702) and users were unjustified. However the
incorporates a scope section as illustrated study group focused on users who were
below: considered sophisticated. Bailey et al. (1983)
We have audited the financial statements of tested for differences in perceived audit
XYZ Limited for the year ended 30 June 19x5 report messages as a function of report
as set out on pages 23 to 29. The financial wording and the knowledge of the reader.
statements include the consolidated accounts They found that wording changes did make a
of the economic entity, comprising the difference to the perceived messages in the
company and the entities it controlled at the audit report. They also found that more
year's end or from time to time during the knowledgeable users put comparatively less
financial year. The company's directors are
responsibility on auditors.
responsible for the preparation and
Nair and Rittenberg (1987) extended
presentation of the financial statements and
the information contained therein. We have previous research by examining the
conducted an independent audit of the agreement on messages in nine types of
financial statements in order to express an reports including compilations and reviews
opinion on them to the members of the across a diverse group of CPAs and bankers.
company. Their investigation was based on the
[ 135 ]
Peter J. Best, alternative report (long-form report) a series of unstructured interviews of
Sherrena Buckby and suggested by the American Institute of leading members of the accounting
Clarice Tan Certified Public Accountants (AICPA) profession and business community to
Evidence of the audit
expectation gap in Singapore (AICPA Commission on Auditors' obtain their opinion on audit expectations.
Managerial Auditing Journal Responsibilities, 1978). Their results The group members included auditors,
16/3 [2001] 134±144 indicated that there were some differences regulators, management, investors and ``on-
between bankers' and CPAs' perceptions of lookers''. The interviews suggested that the
audit reports. Bankers placed more level of misunderstanding of the audit
responsibility for financial statements on function might not be significant. There was
auditors (rather than on management) than recognition among non-auditors of the
did CPAs. This result was associated with limitations of the audit function. However,
the size of the bank and CPA firm. In the perceptions measured by this sample
addition the expanded audit report appeared might not reflect those of non-sophisticated
to change users' perceptions about the users. Many of their interviewees also
responsibilities of management and auditors recognised that flexibility in financial
and users found expanded reports more reporting may contribute to the expectation
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useful and understandable than short-form gap. The laxness of accounting standards
audit reports. seemed to cause confusion and some
Kelly and Mohrweis (1989) examined the suggested that greater regulation might
impact of the new SAS No.58 auditor's report reduce the expectation gap.
on users' perceptions regarding messages Humphrey et al. (1992) also conducted a
conveyed by this report. The study was based questionnaire survey in the period of
on bankers and investors, to test whether the October 1991 and March 1991 to gather
changes in wording of the report would evidence on opinions and perceptions of
increase understandability and clarify the auditing from a wide variety of groups.
level of responsibility assumed by auditors. These groups consisted of auditors, financial
The results showed that understandability directors, investment analysts, bankers and
increased significantly. However, wording financial journalists. The survey found that
changes did not alter investors' perceptions there was no significant difference in
of the level of responsibility being assumed perceptions concerning whether accounts
by auditors. Bankers perceived auditors as should comply with company law or accepted
assuming less responsibility under the new accounting practices, but there were
audit report as compared to the old one. significant differences relating to the
Bankers and investors reading the new auditor's role. Generally, the auditors saw
report agreed that management was themselves as more restricted than other
responsible for presentation and disclosure groups. One interesting aspect to note is that
of financial statements. 71 per cent of auditors disagreed that the
Hatherly et al. (1991) examined whether an balance sheet provided a fair presentation of
expansion of the audit report can shift the the company's financial position, while 58
perception of the user. An experiment was per cent of financial directors and 81 per cent
conducted with 140 part-time MBA students of users felt otherwise. It was concluded that
of the University of Edinburgh. Eighteen this might suggest that in addition to the
dimensions were used to determine the expectation gap there was also a financial
perceptions of readers of the report. The reporting gap.
results showed that the expanded report did Porter (1990) provided New Zealand
change reader perceptions. They observed a evidence of differences in attitudes about
``halo'' effect where the expanded report auditor's duties between auditors and the
wording seemed to have given a sense of beneficiaries. Several differences in attitudes
well-being affecting other dimensions not were found. Beneficiaries thought that the
directly addressed by the expanded wording auditor should act as a society ``corporate
of the report. The dimensions that enjoyed watchdog'' but auditors disagreed with this
the ``halo'' effect included the freedom of the opinion.
company from fraud. They recognised that Monroe and Woodliff (1993) investigated
the ``halo'' effect will not aid in the reduction the impact of education on beliefs about
of the expectation gap and suggested that the messages conveyed in audit reports. In a
auditing profession address this issue in study involving undergraduate students, it
expanded reports to dampen expectations. was found that education significantly
Humphrey et al. (1992; 1993) investigated affected the students' beliefs and that there
the expectation gap in the UK and concluded was an expectation gap. Monroe and
that auditors' and financial statement users' Woodcliff (1994b) found that the change to a
attitudes were different regarding the nature long-form report (under the revised AUP 3)
and performance of an audit. They conducted had significant impact on beliefs and
[ 136 ]
Peter J. Best, lessened the gap in some areas. However, fraud prevention, guaranteeing the accuracy
Sherrena Buckby and some new differences in beliefs between of financial information, effective utilisation
Clarice Tan auditors and user groups emerged.
Evidence of the audit by the company of government grants, levies
expectation gap in Singapore Schelluch (1996) found that the expectation and subsidies, and management
Managerial Auditing Journal gap detected in prior research studies effectiveness. Despite these findings which
16/3 [2001] 134±144 dealing with auditor responsibilities indicated that the auditing and accounting
appeared to be reduced over time with the profession should take steps to reconcile the
introduction of the long-form audit report. views of auditors and users, no change was
Differences in beliefs between auditors and made to the length or form of the audit report
users (company secretaries and required to accompany financial statements
shareholders) appeared to be reduced in in Singapore.
areas specifically addressed in the wording The current study extends research on the
of the expanded report. However, the audit expectation gap in Singapore by
expectation gap continued to exist after the measuring the expectation gap in existence
introduction of the long-form audit report in in the mid-1990s through a survey of
relation to financial statement reliability. auditors, bankers and investors. These
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This finding appears to indicate continued parties were asked to provide responses to 16
difficulties being experienced by users in
bipolar adjectival statements about the audit
understanding audited financial statements.
reporting process.
The study also appeared to indicate that
users were generally unhappy with the role
played by the auditing profession
particularly with respect to auditor
Research method
independence and the level of value (i.e. The research method adopted in this study is
credibility) added to the financial statements identical to that used in Schelluch (1996).
from the auditing process. Using the same methodology assists in
There has been little research on the audit providing a reliable assessment of the audit
expectation gap in Singapore. Low (1984) expectation gap in Singapore and permits
presented the results of a survey conducted useful comparisons to be made between the
in both Australia and Singapore. Groups of results from this study and prior research on
auditors and analysts were asked to indicate this issue. Schelluch (1996) developed a
their perceptions regarding the significance semantic differential instrument to measure
of an unqualified audit report. Similar the messages communicated through audit
results were found in both regions. Both reports. This followed the steps outlined in
auditors and analysts believed that the audit Malhotra (1981), Holt and Moizer (1990), and
report provided little information on the Monroe and Woodcliff (1993; 1994a; 1994b).
financial stability of the company. Both
The questionnaire in the current study used
groups had widely-ranging views on the
semantic differential belief statements to
reliability and accuracy of the financial
measure the messages communicated by the
information presented in audited financial
short-form audit report in Singapore. The
reports. Similar results were found on the
questionnaire was sent to a range of users of
extent to which audits detect material
audit reports in Singapore and each potential
frauds. Both groups agreed that auditing
participant was mailed a covering letter, the
provided no information on management
questionnaire, a sample audit report, and a
effectiveness. Considerable uncertainty was
prepaid envelope. Survey participants were
also found on whether an unqualified audit
report indicated if management had broken into three groups, auditors, bankers
discharged its statutory duties. Based on and investors. Participants in the groups
these results, it was argued that the short- auditors and bankers were selected using
form report should be replaced by a long- systematic random sampling from
form report, providing users with more appropriate categories of the Singapore
information on the nature and purpose of an business listed telephone directory.
audit. Participants in the investors group were
A more recent study of the audit selected using systematic random sampling
expectation gap in Singapore was conducted from the Singapore alphabetic telephone
by Low et al. (1988), who surveyed a sample of directory for the general public participants,
auditors and financial analysts in Singapore and from appropriate categories of the
regarding their perceptions of the objectives Singapore business listed telephone
of company audits. Participants were directory for financial analysts' and
provided with a list of 13 potential objectives. stockbroker participants. A contact was
Significant differences (and potential established in Singapore where the subjects
expectation gaps) were found in the areas of could return their surveys. After the closing
[ 137 ]
Peter J. Best, date, the responses were then posted back to Table II
Sherrena Buckby and Australia for analysis. Occupational experience of respondents
Clarice Tan A total of 300 subjects were selected
Evidence of the audit Experience in current
expectation gap in Singapore randomly consisting of 100 subjects from
each of the three groups ± auditors, bankers occupation (years) Number Percentage
Managerial Auditing Journal
16/3 [2001] 134±144 and investors. The number of subjects was 1-5 37 38.1
limited to 300 in order to avoid excessive 6-10 21 21.6
postage costs. The subject group ``investors'' 11-15 3 3.1
included the general public (30), financial 16+ 36 37.1
analysts (35) and brokers (35). These parties Total 97 100.0
were grouped together as proxies for
investors. It was assumed that the majority The results from Table I indicate that an
of the general public in Singapore had overall response rate of 32.3 per cent was
shareholdings in a company as the Singapore received from the survey which is a
Government issues shares in Singapore creditable result for this type of data
Telecom to citizens in direct proportion to
collection method. The qualifications and
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their balances in their Central Provident


experience of the respondents in relation to
Fund (CPF). The CPF is similar to a
the auditing and accounting process appear
Superannuation Scheme in Australia.
high with many of the respondents
The questionnaire used in this study
indicating either accounting qualifications
consisted of two sections (see Appendix). The
and experience. These levels of experience
first section collected demographic data. The
appear to indicate that the respondent
second section contained 16 semantic
differential belief statements. Three factors groups are very informed about the uses of
were measured by these belief statements: financial statements and the auditing
1 responsibility; process per se and thus any measure of
2 reliability; and expectation gap taken from the study should
3 decision usefulness. be considered to be stronger and more
reliable than if respondents were largely
The statements were designed as bipolar inexperienced with regard to these issues.
adjectival statements which were separated The results from Table II indicate that
by seven-point Likert scales with the aim occupational experience of respondents was
that respondents would choose a number quite widespread with approximately 40 per
from the scale which identified their level of cent of respondents in the one- to five-years
agreement with one or the other of the range and the remaining 60 per cent in the
statements. The order of statements was 6-15 and 16 and over categories. Table II
assigned randomly but fixed for all groups as
provides evidence of the fact that
in Schelluch (1996). Statements 1-7 related to
respondents to the survey had considerable
the responsibility factor, statements 8-13
experience in their areas of expertise and
related to reliability and statements 14-16
should provide experienced judgments on
related to decision usefulness.
the issues in the survey. The level of
experience combined with the level of
accounting knowledge and experience
Results should add credibility to the measure of
Demographics of respondent groups audit expectation gap in Singapore provided
The survey document was sent to 300 by this study.
subjects consisting of 100 subjects from each
of three groups: auditors; bankers; and Results from semantic differential belief
investors. Response rates from these groups statements
and other demographic details are shown in Tables III-V measure the level and nature of
Tables I and II. expectation gap in Singapore by providing

Table I
Demographics of respondents
Responses Accounting Accounting
received experience qualifications
Subject group No. of surveys sent n % Yes No Yes No
Auditors 100 35 35 35 0 35 0
Bankers 100 26 26 20 6 13 13
Investors 100 36 36 21 15 21 15
Total 300 97 32.3 76 21 69 28

[ 138 ]
Peter J. Best, Table III
Sherrena Buckby and Responsibility statements
Clarice Tan
Evidence of the audit Mean responses
expectation gap in Singapore
Across
Managerial Auditing Journal
16/3 [2001] 134±144 Statement Auditors Bankers Investors groups
1. The auditor is responsible for detecting all fraud 5.200 3.346* 3.000* 3.886
2. The auditor is responsible for the soundness of the internal
control structure of the entity 5.200 4.346 3.972* 4.515
3. The auditor is responsible for maintaining accounting records 6.486 5.654* 5.444* 5.876
4. Management has responsibility for producing the financial
statements 2.171 2.500 2.528 2.392
5. The auditor is not responsible for preventing fraud 2.857 3.846* 4.222* 3.629
6. The auditor is unbiased and objective 1.629 1.654 2.389 1.918
7. The auditor does not exercise judgment in the selection of
audit procedures 6.114 5.769* 5.417* 5.763
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Note: * Significantly different from auditors at p  0.05

Table IV
Reliability statements
Mean responses
Across
Statement Auditors Bankers Investors groups
8. Users can have absolute assurance that the financial 3.000 3.000 2.861 2.949
statements contain no material misstatements
9. The auditor does not agree with the accounting policies used 6.143 5.500 5.139* 5.598
in the financial statements
10. The extent of assurances given by the auditor is clearly 3.057 2.923 3.250 3.093
indicated
11. The financial statements give a true and fair view 1.829 2.615* 2.083 2.134
12. The entity is free from fraud 4.9429 3.385* 3.750* 4.083
13. The extent of audit work performed is clearly communicated 4.086 3.692 3.639 3.814
Note: * Significantly different from auditors at p  0.05

Table V
Decision usefulness
Mean responses
Across
Statement Auditors Bankers Investors groups
14. The audited financial statements are not useful in monitoring 4.743 5.500 4.639* 4.908
the performance of the entity
15. The audited financial statements are not useful for making 4.714 5.154 4.611 4.794
decisions
16. The entity is well managed 3.514 3.577 3.086 3.375
Notes: * Significantly different between bankers and investors at p  0.05

details of the mean responses for each of was tested using the Kolmogorov-Smirnov
the respondent groups both within groups test. The results of these tests indicated
and across groups and by detailing the that, in the majority of cases, the distribution
results of the Mann-Whitney U-test for was not normal. Where significant
significant differences between the three differences were found between the three
respondent groups. The Mann-Whitney groups within these tables of results, it may
test was chosen because it could test be claimed that an audit expectation gap
differences in means of the two populations exists in Singapore. The extent of this gap
without having to test for normality of depends directly on the magnitude of these
distribution. The normality of distribution differences.
[ 139 ]
Peter J. Best, Table III provides details of the results of contrary to the findings of the current study
Sherrena Buckby and the mean responses concerning seven where evidence of an expectation gap was
Clarice Tan responsibility statements associated with the
Evidence of the audit found to exist in these first two areas, but not
expectation gap in Singapore use of audited financial statements. In this with regard to production of financial
Managerial Auditing Journal table, an audit expectation gap (indicated by statements. Schelluch (1996) also found
16/3 [2001] 134±144 significant differences) was detected between evidence of an expectation gap concerning
auditors and the other two respondent the auditor's ability to be unbiased and
groups (bankers and investors) in relation to objective, but this was not found in the
the auditor's responsibility for detection of current study. Low et al. (1988) indicate
fraud (statement 1), the auditor's previous evidence of an expectation gap
responsibility for prevention of fraud existing with regard to auditor's
(statement 5), the auditor's responsibility for responsibility for fraud prevention and
maintenance of accounting records detection.
(statement 3) and the auditor's exercise of Table IV provides details of the results of
judgment in the selection of audit procedures the mean responses concerning six
(statement 7). The results indicate that reliability statements associated with the use
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auditors believe they have little of audited financial statements. As indicated


responsibility for fraud detection and in this table, no evidence was found of an
prevention, whilst bankers and investors expectation gap existing in Singapore (i.e. no
appeared to place significant responsibility significant differences between the groups)
on auditors for these tasks. This would concerning the level of assurance that
appear to be the area of greatest expectation financial statements contain no material
gap in Singapore, a finding which is misstatements (statement 8), the extent of
confirmed by the results in Table IV assurances given by the auditor (statement
(statement 12). The results also indicate that
10) and the clear communication of the
auditors believe management is responsible
extent of audit work (statement 13). However,
for maintenance of accounting records,
evidence of an expectation gap appeared
whereas bankers and investors appear to
between auditors and investors concerning
attribute some responsibility for this issue to
the auditor's agreement with the entity's
auditors. Auditors believe they should
accounting policies (statement 9). These
exercise considerable judgment in the
findings are contrary to the findings of
selection of audit procedures, but investors
Schelluch (1996) who found that a potential
and bankers appear to indicate that some of
audit expectation gap existed on the issue of
this judgment should be given to
assurance and communication of the extent
management. The results of Schelluch (1996)
of audit work but found that respondent
indicate that the adoption of the long-form
groups were in agreement on the issue of
audit report in Australia assisted in reducing
the audit expectation gap on all of these accounting policies and extent of assurances.
Strong beliefs were held by each group that
issues with the exception of the auditor's
responsibility for fraud prevention. the financial statements give a true and fair
An audit expectation gap was also detected view (statement 11). Auditors' beliefs were
between auditors and investors regarding stronger and significantly different from
the auditor's responsibility for the those of bankers. This result may reflect
soundness of the internal controls of the bankers' views regarding the usefulness of
entity (statement 2). As indicated by audited financial statements for lending
Schelluch (1996), this could be reduced by the decisions. Schelluch's results indicated a
use of improved audit report wording. All significant difference between auditors and
three groups were in agreement and had investors concerning this issue, reflecting
strong beliefs that management has some potential disillusionment with
responsibility for producing financial financial statements.
statements (statement 4) and that the auditor Table IV indicates that auditors had
is unbiased and objective (statement 6). significantly higher beliefs than the other
The results of this study agree with the two respondent groups with regard to
findings of Schelluch (1996) concerning the whether the entity is free from fraud
existence of a strong expectation gap (statement 12). Auditors were more sceptical
associated with the auditor's responsibility about the absence of fraud, reflecting their
for fraud prevention. However, Schelluch perceived lack of responsibility for
found no expectation gap existed concerning prevention and detection. This finding
the auditor's responsibility for fraud supports the evidence of an expectation gap
detection, maintenance of accounting existing in Singapore concerning the issue of
records and management's responsibility for fraud as indicated by the findings for
producing financial statements. This is statements 1 and 5 in Table I.
[ 140 ]
Peter J. Best, Table V provides details of the results of Box, tests of late versus early responses were
Sherrena Buckby and the mean responses concerning three not feasible to test for response bias.
Clarice Tan decision usefulness statements associated The survey instrument employed in this
Evidence of the audit
expectation gap in Singapore with the use of audited financial statements. study was identical to that developed by
Managerial Auditing Journal The results in the table indicate that no Schelluch (1996). While Singapore is an
16/3 [2001] 134±144 evidence of an expectation gap was found on English-speaking country with an active
the issues of the usefulness of audited financial market, there is a risk that there
financial statements for making decisions may be significant cultural differences
(statement 15) and the entity being well between Australia and Singapore.
managed (statement 16). Schelluch (1996) Accordingly, the results may not be reliable
found auditors' beliefs to be significantly since the instrument was not validated in
higher than those of shareholders with Singapore.
regard to the usefulness of audited financial
statements but found little difference with
regard to the management of the entity. Conclusion
There was some evidence of an expectation
The aims of this study were to provide
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gap existing between bankers and investors


evidence of the level and nature of the audit
on the issue of the usefulness of audited
expectation gap in Singapore in the mid-
financial statements in monitoring the
1990s and to compare the level and nature of
performance of the entity (statement 14), but
any expectation gap found with prior studies
no expectation gap existed between auditors
of this type in both Australia and Singapore.
and bankers and investors with regard to
The final aim of the study was to determine
this issue. This agrees with the findings of
whether the continued use of the short-form
the study by Schelluch (1996).
Overall, the results of this study indicate audit report in Singapore may be primarily
that the audit expectation gap is quite large responsible for the expectation gap existing
in Singapore particularly in the area of in this country and whether prior calls for a
auditor's responsibilities. In particular, the change to the long-form audit report should
areas of fraud detection and prevention, the be continued as a means of significantly
auditor's responsibility for maintaining reducing the level of the expectation gap.
The results of this study found an
accounting records and the degree of auditor
expectation gap which was quite wide
judgment which should be applied to the
selection of audit procedures indicated the particularly in relation to the level and
highest levels of expectation gap. To a lesser nature of auditor's responsibilities. The
extent, an expectation gap was also found expectation gap was found to be particularly
concerning the auditor's responsibility for wide on the issues of the auditor's
the soundness of internal controls, the responsibilities for fraud prevention and
degree to which financial statements give a detection, and the auditor's responsibilities
true and fair view, auditor agreement with for maintenance of accounting records and
accounting policies used in the financial exercise of judgment in the selection of audit
statements and the usefulness of audited procedures. To a lesser extent, an
financial statements in monitoring the expectation gap was also found concerning
performance of the entity. Prior research the auditor's responsibility for the
findings indicate that much of this soundness of internal controls, the degree to
expectation gap is likely to be significantly which financial statements give a true and
reduced with a change in wording and form fair view, auditor agreement with
of the audit report required to be attached to accounting policies used in the financial
audit financial statements in Singapore and/ statements and the usefulness of audited
or continued education of users about the financial statements in monitoring the
financial reporting and auditing process. performance of the entity.
These findings present a serious picture
for Singapore's professional accounting
bodies, as they indicate that considerable
Limitations potential value from the financial reporting
This study suffers from several limitations. process is being lost as a result of the quite
The scope of the study was limited to only 300 considerable expectation gap in existence in
potential respondents. More compelling this country. These findings support the call
evidence might have been obtained using a by Low et al. (1988) for a change from a short-
larger respondent group. While the response form audit report to the long-form audit
rate was credible, the risk of non-response report. This call for change should no longer
bias remains. Given the collection in be ignored as prior research findings of
Singapore of responses using a Post Office Schelluch (1996) and others clearly indicate
[ 141 ]
Peter J. Best, that much of the audit expectation gap being Kelly, A.S. and Mohrweis, L.C. (1989), ``Bankers'
Sherrena Buckby and experienced in Singapore is likely to be and investors' perceptions of the auditor's
Clarice Tan significantly reduced by changes in audit role in financial statement reporting: the
Evidence of the audit
expectation gap in Singapore report form and wording, assuming the impact of SAS No. 58'', Auditing: A Journal of
results in Australia on this issue can be Practice and Theory, Vol. 9 No.1, Fall,
Managerial Auditing Journal
16/3 [2001] 134±144 generalised to the situation in Singapore. pp. 87-97.
Libby, R. (1979), ``Bankers' and auditors'
References perceptions of the message communicated by
AICPA Commission on Auditors' Responsibilities the audit report'', Journal of Accounting
(1978), Report, Conclusions and Research, Spring, pp. 99-122.
Recommendations, AICPA, New York, NY. Low, A.M. (1984), ``The audit report: time for a
Australian Society of Certified Practising change?'', Singapore Accountant, September/
Accountants (ASCPA) and The Institute of October, pp. 17-21.
Chartered Accountants in Australia (ICAA) Low, A.M., Foo, S.L. and Koh, H.C. (1988), ``The
(1994), A Research Study on Financial expectation gap between financial analysts
Reporting and Auditing ± Bridging the and auditors ± some empirical evidence'',
Expectation Gap, Melbourne. Singapore Accountant, May, pp. 10-13.
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Arrington, C.E., Hillison, W.A. and Wilson, P.F. Malhotra, N.K. (1981), ``A scale to measure self-
(1983), ``The psychology of expectation gaps: concepts, person concepts and product
why is there so much dispute about auditor concepts'', Journal of Marketing Research,
responsibility?'', Accounting and Business Vol. XVIII, pp. 456-64.
Research, Autumn, pp. 243-50. Monroe, G.S. and Woodliff, D. (1993), ``The effect
Bailey, K.E., Bylinski, J.H. and Shields, M.D. of education on the audit expectation gap'',
(1983), ``Effect of audit report wording Accounting and Finance, May, pp. 61-78.
changes on the perceived message'', Journal Monroe, G.S. and Woodcliff, D. (1994a), ``Great
of Accounting Research, Autumn, pp. 355-70. expectations: public perceptions of the
Beck, G.W. (1973), ``The role of the auditor in auditor's role'', Australian Accounting
modern society: an empirical appraisal'', Review, Vol. 4 No. 2, pp. 42-53.
Accounting and Business Research, Spring, Monroe, G.S. and Woodcliff, D. (1994b), ``An
pp. 117-22. empirical investigation of the audit
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the long-form audit report on users' Accounting and Finance, May, pp. 47-74.
perceptions of the auditor's role'', Australian Nair, R.D. and Rittenberg, L.E. (1987), ``Messages
Accountant Review, Vol. 3 No. 2, pp. 1-11. perceived from audit, review, and
Hatherly, D., Innes, I. and Brown, T. (1991), ``The compilation reports: extension to more
expanded audit report ± an empirical diverse groups'', Auditing: A Journal of
investigation'', Accounting and Business Practice and Theory, Vol. 7 No. 1, Fall,
Research, Autumn, pp. 311-22. pp. 15-38.
Holt, G. and Moizer, P. (1990), ``The meaning of Porter, B.A. (1988), ``The audit expectation gap'',
audit reports'', Accounting and Business Massey University New Zealand Discussion
Research, Vol. 20 No. 78, pp. 111-21. Paper No. 72.
Humphrey, C., Moizer, P. and Turley, S. (1992), Porter, B.A. (1990), ``The audit expectation-
The Audit Expectation Gap in the United performance gap ± an empirical
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Accountants in England and Wales, London. Perth.
Humphrey, C., Moizer, P. and Turley, S. (1993), Schelluch, P. (1996), ``Long-form audit report
``The audit expectation gap in Britain: an messages: further implications for the audit
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[ 142 ]
Peter J. Best, Appendix. Survey instrument
Sherrena Buckby and
Clarice Tan Section I
Evidence of the audit
expectation gap in Singapore Please tick your response.
Managerial Auditing Journal
16/3 [2001] 134±144 1 Do you have:
. Accounting qualifications: Yes ____ No ____
. Accounting experience: Yes ____ No ____
If yes:
1-5 years ____
6-10 years ____
11-15 years ____
Over 16 years ____

2 What is your occupation?


Banker ____ Stockbroker ____
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Auditor ____ Financial analyst ____


Shareholder ____ Other ____

3 How long have you been in your present occupation?


1-5 years ____
6-10 years ____
11-15 years ____
Over 16 years ____

4 Do you wish to have a copy of the analysed results posted to you?


Yes ____ No ____
If yes, please provide postal address:

Section II

The following uses a seven point scale. One (1) being your answer closest to the statement on the left while
seven (7) being your answer closest to the statement on the right.
Example:
The auditor is responsible for guaranteeing
1 2 3 4 5 6 7 The auditor is not responsible for
the going concern of the company. guaranteeing the going concern of the
company.
The example answer above shows that you believe that the auditor is responsible for guaranteeing the going
concern of the company.

Please circle your response.

Responsibility factor
1 The auditor is responsible for detecting 1 2 3 4 5 6 7 The auditor is not responsible for
all fraud. detecting all fraud.
2 The auditor is responsible for the 1 2 3 4 5 6 7 Management is responsible for the
soundness of the internal control soundness of the internal control
structure of the entity. structure of the entity.
3 The auditor is responsible for 1 2 3 4 5 6 7 Management is responsible for
maintaining accounting records. maintaining accounting records.
4 Management has responsibility for 1 2 3 4 5 6 7 The auditor has responsibility for
producing the financial statements. producing the financial statements.
5 The auditor is not responsible for 1 2 3 4 5 6 7 The auditor is responsible for
preventing fraud. preventing fraud.
6 The auditor is unbiased and objective. 1 2 3 4 5 6 7 The auditor is biased and not
objective.
7 The auditor does not exercise judgment 1 2 3 4 5 6 7 The auditor exercises judgment in the
in the selection of auditor procedures. selection of audit procedures.

[ 143 ]
Peter J. Best, Reliability factor
Sherrena Buckby and
Clarice Tan 8 Users can have absolute assurance that 1 2 3 4 5 6 7 Users can have no assurance that
Evidence of the audit the financial statements contain no the financial statements contain no
expectation gap in Singapore material misstatements. material misstatements.
Managerial Auditing Journal 9 The auditor does not agree with the 1 2 3 4 5 6 7 The auditor agrees with the
16/3 [2001] 134±144
accounting policies used in the accounting policies used in the
financial statements. financial statements.
10 The extent of assurance given by the 1 2 3 4 5 6 7 The extent of the assurance given by
auditor is clearly indicated. the auditor is not clearly indicated.
11 The financial statements give a true 1 2 3 4 5 6 7 The financial statements do not give a
and fair view. true and fair view.
12 The entity is free from fraud. 1 2 3 4 5 6 7 The entity is not free from fraud.
13 The extent of audit work performed is 1 2 3 4 5 6 7 The extent of audit work performed is
clearly communicated. not clearly communicated.

Decision usefulness factor


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14 The audited financial statements are 1 2 3 4 5 6 7 The audited financial statements


not useful in monitoring the are useful for monitoring the
performance of the entity. performance of the entity.
15 The audited financial statements are 1 2 3 4 5 6 7 The audited financial statements are
not useful for making decisions. useful for making decisions.
16 The entity is well managed. 1 2 3 4 5 6 7 The entity is not well managed.

Sample audit report accompanying the survey instrument


AUDITORS' REPORT
TO THE MEMBERS OF XXX LIMITED
We have audited the financial statements of the Company and the consolidated financial
statements of the Group set out on pages xx to xx in accordance with Statements of Auditing
Guideline and Statements of Auditing Practice and, accordingly, included such tests of
accounting records and such other auditing procedures as we considered appropriate in the
circumstances.
In our opinion:
a The accompanying financial statements and consolidated financial statements are
properly drawn up in accordance with the provisions of the Companies Act and Statements
of Accounting Standard and so as to give a true and fair view of:
i the state of affairs of the Group and of the Company at 30th June 1996 and of the results
of the Group and of the Company and changes in financial position of the Group for the
year ended on that date; and
ii the other matters required by Section 201 of the Act to be dealt with in the financial
statements and in the consolidated financial statements.
b The accounting and other records and the registers required by the Act to be kept by the
Company and by those subsidiaries incorporated in Singapore of which we are the
auditors have been properly kept in accordance with the provisions of the Act.
We have considered the financial statements and auditors' reports of all the remaining
subsidiaries of which we have not acted as auditors, being financial statements included in
the consolidated financial statements. The names of these subsidiaries are stated in pages xx
to xx.
We are satisfied that the financial statements of the subsidiaries that have been
consolidated with the financial statements of the Company are in the form and content
appropriate and proper for the purpose of the preparation of the consolidated financial
statements as defined in Section 209A of the Act, and we have received satisfactory
information and explanations as required by us for those purposes.
The auditors' reports on the financial statements of the subsidiaries were not subject to any
qualification, and in respect of subsidiaries incorporated in Singapore did not include any
comment made under Section 207(3) of the Act.

Certified Public Accountants


Singapore
30th September 1996
[ 144 ]
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