A

Report on
Industrial Visit
at
HCL IT City
on
April 15, 2019
submitted in Partial fulfilment of the Requirements
for the Degree of
Bachelor of Technology
By
Akash Singh (2015101011100126)
to
Ms. Aparna Mishra
(Asst. Professor)

FACULTY OF COMPUTER SCIENCE AND ENGINEERING

INSTITUTE OF TECHNOLOGY

SHRI RAMSWAROOP MEMORIAL UNIVERSITY,

LUCKNOW May, 2019

i
 Acknowledgement

In this present world of competition there is a race of existence in which those are having will to come

forward. First of all, I would like to thank the almighty god who has obviously guided us to walk on right

path. We would like to express our sincere gratitude towards our Head of Department, Dr. Shalini

Agarwal, for providing us the opportunity to have this Industrial Visit. We extend our hearty and sincere

gratitude to our Industrial Visit Coordinator Ms. Aparna Mishra, for her valuable direction, suggestions

and exquisite guidance.

I would like to thank my friends and the other faculty members who accompanied me
during the time of the Industrial Visit and always motivated and supported us.

Rahul Kumar Gupta

B.Tech IV Year

(Computer Science &

Engineering)

ii
 ABSTRACT

This report is a brief description of the Industrial visit to HCL IT City on April 15, 2019.
HCL IT city is situated on Sultanpur Road in Lucknow. The headquarters of the
Industry is situated in NOIDA.

The reports depicts the history of HCL Industries, the technologies the organization
works on. Services provided by HCL Technologies. The services and technologies
varies from Application Development to Business Services.

This report depicts how the Industry is adapting various technologies and how they
are working on making a world better place.

iii
 Table of Contents

Acknowledgement ........................................................................................................................................ ii
Abstract ............................................................................................................................................................ iii

Chapter 1 Introduction ................................................................................................................................ 1

Chapter 2 About the Organization ........................................................................................................ 3
2.1 History The Organization .................................................................................................... 3
Chapter 3 Technologies & Services Provided ................................................................................ 5
3.1 Application Development and Maintenance Services ........................................... 5
3.2 Infrastructure & Management Services ....................................................................... 6
3.3 Engineering and R&D Services ....................................................................................... 6
3.4 Business Services .................................................................................................................. 7
Chapter 4 References ................................................................................................................................ 8

Iv
 CHAPTER – 1
INTRODUCTION

The Industrial Visit took place on April 15, 2019 at HCL IT City, Sultanpur Road,
Lucknow, UP. The purpose of the visit was to visit the industry and have an overlook
of the technical aspects of the Industry.
HCL Technologies is a next-generation global technology company that helps

enterprises reimagine their businesses for the digital age. Their technology products,

services and engineering are built on four decades of innovation, with a world-

renowned management philosophy, a strong culture of invention and risk-taking, and

a relentless focus on customer relationships. With a worldwide network of R&D,

innovation labs and delivery centers, and 132,000+ ‘Ideapreneurs’ working in 44

countries, HCL serves leading enterprises across key industries, including 250 of the

Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of

USD 8.4 billion for 12 months ended 31st Dec, 2018.

They offer an integrated portfolio of products, solutions, services, and IP through our
Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity,
Analytics, Infrastructure Management and Engineering Services, amongst others, to
help enterprises reimagine their businesses for the digital age.

They work on the following Industrial sectors:

Aerospace and Defence

Automotive
Banking
Capital Markets
Chemical and Process
Industries Consumer Goods

1
 Hi-Tech
Industrial

Manufacturing

Insurance

Life Sciences
Manufacturing

Industries Media and

Entertainment

Mining and Natural

Resources Oil and Gas
Retail
Telecom
Travel, Transport, Logistics & Hospitality

HCL provides a variety of services and products ranging from Applications to

Business Services.

2
 CHAPTER – 2

ABOUT THE ORGANIZATION

2.1 HISTORY OF ORGANIZATION

In 1976, a group of six engineers, all former employees of Delhi Cloth & General Mills, led by
Shiv Nadar, started a company that would make personal computers. Initially floated as
Microcomp Limited, Nadar and his team (which also included Arjun Malhotra, Ajai Chowdhry,
D.S. Puri, Yogesh Vaidya and Subhash Arora) started selling teledigital calculators to gather
capital for their main product. On 11 August 1976, the company was renamed Hindustan
Computers Limited (HCL).

On 12 November 1991, a company called HCL Overseas Limited was incorporated as a

provider of technology development services. It received the certificate of commencement of
business on 10 February 1992 after which it began its operations. Two years later, in July
1994, the company name was changed to HCL Consulting Limited and eventually to HCL
Technologies Limited in October 1999.

HCL Technologies is one of the four companies under HCL Corporation, the second company
being HCL Infosystems. In February 2014 HCL launched HCL Healthcare. HCL TalentCare is
the fourth and latest venture of HCL Corporation.

HCL Technologies began as the R&D Division of HCL Enterprise, a company which was a
contributor to the development and growth of the IT and computer industry in India. HCL
Enterprise developed an indigenous microcomputer in 1978, and a networking OS and client-
server architecture in 1983. On 12 November 1991, HCL Technologies was spun off as a
separate unit to provide software services.

3
HCL Technologies was originally incorporated as HCL Overseas Limited.[27] The
name was changed to HCL Consulting Limited on 14 July 1994. On 6 October 1999,
the company was renamed 'HCL Technologies Limited' for "a better reflection of its
activities."[27] Between 1991 and 1999, the company expanded its software
development capacities to the US, European and APAC markets.

The first three subsidiaries of parent HCL Enterprise were:

HCL Technologies - originally HCL's R&D division, it emerged as a subsidiary

in 1991 HCL Infosystems and
HCL Healthcare

The company tried to stay focused on hardware, but, via HCL Technologies,
software and services is a main focus.

Revenues for 2007 were US$4.9 billion. Revenues for 2017 were US$6.5 billion, and HCL
employed over 105,000 professionals in 31 countries. Revenues for 2018 were US$9
billion, and HCL employed over 110,000 professionals in 31 countries. A unit named HCL
Enterprise Solutions (India) Limited was formed in July 2001.

Currently HCL Technologies is a subsidary of Vamasundari Delhi through a chain of

entities in between. Vamasundari (Delhi) is owned by Shiv Nadar and it in turns
holds majority of shares in most HCL group companies.

4
 Chapter -3

Technologies & Services Provided

3.1 Application Development and Maintenance Services

HCL helps organizations effectively manage their application portfolio through customizable
solutions. We empower our clients with transformational value by leveraging our proven
deployment techniques and industry best practices to create change-the-business, run-the-
business and cross-functional IT solutions. We are a leader in helping organizations stay on
the cutting edge by developing. As market forces change the way we do business, the way
companies spend on IT is also changing. With emerging applications on the cloud, the
explosion of mobility, and the convergence of computing, businesses across industries are
looking for custom application development solutions to support their individual business
needs.

HCL helps organizations effectively manage their application portfolio through

customizable solutions. We empower our clients with transformational value by leveraging
our proven deployment techniques and industry best practices to create change-the-
business, run-the-business and cross-functional IT solutions. We are a leader in helping
organizations stay on the cutting edge by developing robust applications that are scalable,
secure and easily maintainable.

The HCL Difference

Comprehensive ADM Services - We deliver a full range of change-the-

business, run-the-business, and cross-functional IT application services that
are scalable, robust, secure, and maintainable.

Domain Knowledge: Clients benefit from our deep industry domain knowledge and

technical expertise to deliver transformational results. HCL’s applications services are

industrialised to reduce costs and increase predictability and agility.

5
 Investment in Solutions – Our sustainable investment in innovative solutions ensures
that our clients benefit from the latest accelerators, methodologies and engagement
models tailored to meet their changing needs.

A Focus on Results - We provide clients with ADM services and solutions that

deliver real value. We offer a range of services from the development of initial

application requirements to the global management of the entire application portfolio.

Throughout the project lifecycle, our focus is on the organization and providing

measurable results.

3.2 IT Infrastructure & Management Services

IT today is very different from what it used to be a few years ago. Digitalization today has
made consumers more powerful and transformed the expectations of enterprises from IT.

IT infrastructure services have now grown in importance. They are now expected to help
businesses become agile, secure, service-oriented, and capable of delivering unified
experiences to end customers.

HCL's IT infrastructure management services have some of the most impressive credentials
in the IT vendor landscape. We have not only executed complex global IT transformation
exercises but also helped run efficient IT infrastructure services for some of the world’s leading
companies. We have consistently been recognized by leading independent analysts such as
Gartner, Forrester, IDC, Everest, and others as a leader in core IT infrastructure management
services. We have also won acclaim for our proven track record of successful, high-complexity
delivery, customer satisfaction, and innovative solutions.

HCL's IT infrastructure management services offer the experience, talent, and tools required
to help you create, run, and manage next-generation IT infrastructure.

3.3 Engineering and R&D Services

Today, the most successful organizations across industries have a few things in common.

They strive to improve customer experiences, align to tech trends faster, and are extremely

efficient in their R&D investments. It is no longer sufficient to simply design products that meet

customer needs.

6
value of a customer can only be realized by companies who are consumed with a
determination to provide differentiated and flawless customer experiences.

In an environment of increasing product complexity and dynamic markets, the success of a

global organization will be defined by its ability to control product costs, leverage productivity
gains, and enable seamless intersection of embedded software and hardware. The Next-
generation Enterprise must also facilitate the success of smart products and enable efficient
calibration of all operations for a smooth transition from asset-led to information-driven
processes.

3.4 Business Services

The next-generation enterprise is constantly evolving, and expects services that are truly
customer-oriented, experience-centric, and delivered in a truly agile manner, tailor-made to
ensure the right business outcomes. Traditional business models severely restrict an
enterprise’s ability to adapt quickly. In order for organizations to better manage these
uncertainties, and deliver sustainable performance to succeed and thrive, strategic changes
are imperative.

HCL Business Services understands these business priorities and is helping organizations

transition from operational excellence and SLAs to real-time decision making. HCL helps

organizations in not only managing risks and business outcomes effectively, but also delivers

a consistent and best-in-class end customer experience. HCL has been a trusted partner to

industry’s leading organizations, driving underlying process transformation.

HCL brings vast experience in process design, simplification and harmonization, digitization
and automation, and agile transition as well as transformation. All of these are deployed
through highly industrialized operating models, enabling clients to truly become next-
generation enterprises.

7
 CHAPTER – 4

REFRENCES

[1] HCL Technologies [Online]. Available: https://en.wikipedia.org/wiki/HCL_Technologies

[Accessed: May 3, 2019]

[2] About Us [Online]. Available: https://www.hcltech.com/about-us [Accessed: May 3, 2019]

[3] Business Services [Online]. Available: https://www.hcltech.com/business-process-

outsourcing-bpo [Accessed: May 3, 2019]

[4] Investor Relations [Online]. Available: https://www.hcltech.com/our-mode-1-2-3-strategy

[Accessed: May 5, 2019]

[5] Systems Integration [Online]. Available: https://www.hcltech.com/systems-integration

[Accessed: May 5, 2019]