Beruflich Dokumente
Kultur Dokumente
Version: V2.00.041
ZTE CORPORATION
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Revision History
III
VI
VIII
XII
Glossary .......................................................................................................... I
XIII
Intended Audience
This manual is intended for:
l Base station deploy engineers
l Maintenance engineers
l Network management engineers
Chapter Summary
Alarm
The fault that persists during system operation and affects system reliability and normal
services is referred to as an alarm. Alarm usually lasts until fault removal.
Due to its possible impact on normal system operation, alarm requires timely
troubleshooting in which alarm cause is identified, and the fault is located and handled.
Notification
Notification refers to the non-repeated/instantaneous fault or event that occurs during
system operation. Examples include board reset, signaling overload, etc.
Notification is mostly caused by sudden environment change or other accidental factors.
No special handling is required for the notification, which can be automatically removed by
the system. Only the notification that occurs persistently requires troubleshooting.
1-1
l Alarm/Notification Code
Alarm/Notification Code is the identifier which differentiates alarms/notifications.
Alarm/Notification Code is defined by a 32-bit field indicating the specific code value.
l Alarm Name
l Detailed Information
Detailed Information reflects such content as fault cause and fault phenomenon.
l Alarm Severity
There are four alarm levels, which are indicated in descending order of severity as
Critical, Major, Minor, and Normal.
à Critical alarm causes system breakdown and service interruption. It requires
immediate troubleshooting.
à Major alarm significantly affects system operation or weakens network service
capability. It requires troubleshooting as soon as possible.
à Minor alarm affects system operation and network service capability in a
non-significant way. It requires timely troubleshooting so as to avoid severity
escalation.
à Warning alarm poses a potential hazard to system operation and network service
capability. It requires troubleshooting at an appropriate time so as to avoid
severity escalation.
The degree of impact as described in the definition of alarm severity refers to the
impact of a single index, such as reliability and security. Once the impact on any
of the index reaches the specified threshold, the severity level of the alarm can be
roughly determined. If an alarm has an impact on multiple indices, alarm severity
should be escalated accordingly.
Note:
à Alarm severity can be modified in NetNumen U31 if necessary.
à Generally speaking, the default alarm severity is reasonably set. Users should
think twice before making any modification.
l System Impact
System impact refers to the impact that the alarm/notification incurs on system or
services.
l Probable Cause
Probable alarm/notification causes are enumerated to help users troubleshoot, find
preventive measures, and restore the system to normal state in a timely manner.
l Handling Suggestion
1-2
1-3
1-4
Severity Major
System Impact Because PLL is unlocked, its output clock cannot meet system
requirement. As a result, PHY may not work normally in SNYCE mode.
Probable Cause PLL has no reference clock input or the reference clock is in poor
quality.
2-1
Handling Suggestion 1. If the board is only used as an ordinary data switching board without
using SYNCE function, this alarm has no impact on the board.
2. If SYNCE mode is supportable, this alarm requires replacing the
board.
Severity Critical
System Impact The transmission of Nbap signaling might fail and the services provided
by this association might be interrupted.
2-2
3. Reconfiguration SCTP
1) Delete the error coupling in configuration window of SCTP coupling.
2) Add SCTP coupling in configuration window of SCTP coupling,
attribute value should be consistent with the right side. Check if alarm
is recovered after configuration.
Y=>alarm is recovered, close alarm dispose
N=>alarm is not recovered, please contact ZTE.
Severity Critical
Handling Suggestion 1. If PPP exist in E1/STM1, check if the related E1/STM1 link has
error alarm.
Y=>exist, go to "2. Deal with error alarm of E1/STM1 link".
N=>not exist, jump "3. Reset board".
2. Deal with error alarm of E1/STM1 link.
Remove the alarm according to disposal suggestions of E1/STM1 error
alarm. Determine whether the alarm is recovered.
Y=>alarm is recovered, close alarm disposal.
N=>alarm is not recovered, go to "3. Reset board".
3. Reset board
Reset board, wait 2 minutes, Determine whether the alarm is recovered.
Y=>alarm is recovered, close alarm disposal.
N=>alarm is not recovered, go to "4. Replace board".
4. Replace board
Replace error board, wait 2 minutes, determine whether the alarm is
recovered.
Y=>alarm is recovered, close alarm disposal.
N=>alarm is not recovered, please contact ZTE.
Severity Critical
2-3
Handling Suggestion 1. If HDLC exist in E1/STM1, check if the related E1/STM1 link has
error alarm
Y=>exist, go to "2. Deal with error alarm of E1/STM1 link"
N=>not exist, go to "3. Reset board"
2. Deal with error alarm of E1/STM1 link
Remove the alarm according to disposal suggestions of E1/STM1 error
alarm. Determine whether the alarm is recovered
Y=>alarm is recovered, close alarm disposal
N=>alarm is not recovered, go to "3. Reset board"
3. Reset board
Reset board, wait 2 minutes, Determine whether the alarm is recovered
Y=>alarm is recovered, close alarm disposal
N=>alarm is not recovered, go to "4. Replace board"
4. Replace board
Replace error board, wait 2 minutes, determine whether the alarm is
recovered
Y=>alarm is recovered, close alarm disposal.
N=>alarm is not recovered, please contact ZTE.
Severity Critical
System Impact It may lead service command cannot be receive and send so that the
services are interrupted.
Probable Cause 1. The physics link that base station carries PVC link is fault.
2. Base station PVC's parameters are configured wrongly.
3. Board is fault.
Handling Suggestion 1. Check if there are related alarms in real-time monitor of alarm
management interface, and if so, process in accordance with the
proposal suggestions of relevant alarms.
2. In configuration management interface, see base station side port
number, VPI, VCI, PVC bandwidth, which are required consistent with
the RNC-side configuration.
3. Reconfigure the PVC link.
(1) Remove the fault PVC link in the configuration management
interface.
(2) Add PVC link in the configuration management interface .
2-4
4. Base station side use physical self-Link, which make base station
side of E1/T1 lines to from a ring , check whether the base station side
SSCOP alarm can recover. If the alarm cannot be restored, reset or
replace the board.
5. RNC side use physical self-Link, which make base station side
of E1/T1 lines to from a ring, check whether the base station side
SSCOP alarm can recover. If the alarm cannot be restored, then the
transmission line fault, check the connection and make sure the line is
normally connected.
6. Inform RNC to check transmission side of RNC.
Severity Minor
Severity Major
2-5
Severity Warning
Severity Major
Probable Cause 1. Transport relay equipment has fault or configuration is not right.
2. E1/T1 cable connection has fault.
3. Base station or RNC configuration has fault.
Handling Suggestion 1. Check whether the local interfacing board has the E1/T1 alarms. If
alarm is existed, Perform the recommended solution to process the
possible alarms.
Related Alarms:
Relay circuit has fault.
IMA/TC link has fault.
2. Check whether the local interfacing board has clock associated
alarms. If alarm is existed, Perform the recommended solution to
process the possible alarms.
Related Alarms:
Clock reference source is degraded.
2-6
Severity Major
Handling Suggestion 1. Check the link configuration between base station and RNC: If
TC mode is configured, please check TC slot configuration for base
station and RNC. If the configuration is inconsistent, please correct it. If
IMA mode is configured, please check RNC's configuration, Such as
whether this E1/T1 link belong to IMA group or whether this E1/T1 link
have the same scrambling parameter the same as configuration for
base station. If RNC's configuration is wrong, please correct it.
2. Check relay transport equipment. Conduct loopback test at each
transport network node. During the loopback test, this link shouldn't
report any alarm like "E1/T1 link signal lost", "Relay circuit fault" or
"high BER of relay circuit".
Severity Minor
Handling Suggestion 1. Please check whether the link of authenticator and supplicant is
normal.
2. Please check whether the user identity and user password is
matched in dot1x configuration.
2-7
Severity Major
Severity Major
Probable Cause OMCB channel is abnormal and need to configurate correct channel
data.
Handling Suggestion Reconfigurate system by the whole table data that contains correct
OMM parameter.
Severity Major
2-8
Severity Critical
System Impact The transmission of signaling might fail and the services provided by
this association might be interrupted.
2-9
Severity Minor
2-10
Severity Minor
2-11
Severity Major
Probable Cause 1. Path parameters (FE and PPP) are wrongly configured at local end.
2. Path parameters of this path are wrongly configured either at local
end or peer end.
3. This path related bottom layer fails to communicate with peer end.
4. The board is faulty.
Handling Suggestion 1. In Alarm Management Interface, view real time alarm information.
Check whether there is an alarm, indicating a faulty bottom-layer
link. If yes, please handle the problem according to relevant handling
suggestions.
2. In Configuration Management Interface, check SCTP association
configuration including parameters such as local address, local port,
remote address and remote port at the sides of base station and its
peer end. Both sides must have the consistent configuration.
3. Re-configure SCTP association.
(1) Delete the faulty SCTP association from the Configuration
Management Interface.
(2) Add an SCTP association to the Configuration Management
Interface.
4. Reset the board.
Severity Minor
2-12
Handling Suggestion 1. Check the connections of optical module and fiber. After that, check
if the alarm disappears.
Y=>End of alarm processing.
N=>Go to step 2.
2. Replace the optical module or fiber. Check if the alarm disappears.
Y=>End of alarm processing.
N=>Go to step 3.
3. Check whether the length of real optical fiber is longer than the
transmission distance supported by the optical module.
Y=>Replace the optical module.
N=>Please communicate with ZTE's customer service representative.
Severity Minor
2-13
Severity Major
Probable Cause No available message can be obtained from all the configured RRU
links.
Handling Suggestion 1. Check whether the configured RRU communication links are normal.
2. Check whether the configured RRU has other relevant faults caused
by antenna feeder, receiver or satellite searching function.
Severity Critical
Severity Major
System Impact The RRU may not tune remote LNA normally.
2-14
Severity Major
System Impact Because the working clock on PHY's synchronous Ethernet is lost, the
corresponding Ethernet port cannot work properly.
Handling Suggestion 1. If the board is only used as an ordinary data switching board without
using SYNCE function, this alarm has no impact on the board.
2. If SYNCE mode is supportable, this alarm requires replacing the
board.
2-15
2-16
3-1
3-2
3-3
3-4
3-5
3-6
Severity Critical
3-7
Severity Critical
Severity Major
Probable Cause RRU internal clock (e.g. IF clock, DAC clock, ADC clock, FPGA inside
clock) is unlocked.
3-8
Severity Major
Handling Suggestion 1. If the alarm occurs occasionally and lasts for less than 10 minutes,
ignore it.
2. If the alarm lasts for more than 10 minutes or occurs frequently,
replace RRU or check the corresponding baseband process board
at BBU end.
Severity Major
Probable Cause 1. Hardware fault (either Tx channel fault or power detection channel
fault).
2. Software fault.
3. Abnormal baseband power.
Handling Suggestion 1. If the alarm occurs occasionally and lasts for less than 10 minutes,
ignore it.
2. If the alarm lasts for more than 10 minutes or occurs frequently,
replace RRU or check the corresponding baseband process board
at BBU end.
3-9
Severity Major
Probable Cause 1. Hardware fault (either Tx channel fault or power detection channel
fault).
2. Software fault.
3. Abnormal baseband power.
Handling Suggestion 1. If the alarm occurs occasionally and lasts for less than 10 minutes,
ignore it.
2. If the alarm lasts for more than 10 minutes or occurs frequently,
replace RRU or check the corresponding baseband process board
at BBU end.
Severity Major
Handling Suggestion 1. Check whether the board has over-temperature alarm, if yes, handle
the alarm first.
2. Reset the board.
3-10
Severity Major
Severity Major
3-11
Severity Major
Severity Warning
3-12
Handling Suggestion 1. Check E1/T1 line connection in DDF rack .Confirm DDF rack is
clean. Confirm the RING and TIP line is not shorted.
2. Check transmission link. Do loopback test to find the bad node in
the transmission network.
3. Check the link between BSC/RNC and transmission network.
4. Firm the plug of connection line at SA face plate and optical
transceiver(or repeater).
5. Replace the port of optical transceiver or repeater.
6. Replace the connection line at SA face plate.
Severity Major
Severity Minor
3-13
Probable Cause 1. View the relevant network management interface and finds that the
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
2. The SPD is faulty because of lightning attack, not well grounded or
ageing failure.
3. The environment monitoring unit is faulty.
Handling Suggestion 1. Select Configuration Resource Management and check whether dry
contact alarm is correctly configured.
Note that different devices adopt different configuration methods at dry
contacts, which is determined by types of devices.
2. Check whether the monitoring cable at a dry contact is good. If not,
please replace it.
3. Replace the lightning protection box.
Severity Minor
Handling Suggestion 1. Check whether the monitoring cable of PSU is well connected.
2. Replace PSU module.
Severity Minor
3-14
Severity Major
Handling Suggestion 1. Check the addition information of the alarm. If the alarm has
additional information, check
whether the inserted board of the NE is inconsistent with that configured
at OMCB.
the board type of base station(X is 0~F):
CC 0x30XX
FS 0x34XX
SA 0x35XX
SE 0x36XX
PM 0x37XX
PSA 0x3CXX
FCE 0x62XX
TAM 0x64XX
2. Turn on the board's power supply.
Severity Major
3-15
Severity Warning
Handling Suggestion If the temperature sensor should be installed on FCE board, please
handle the problem according to the following steps:
1. Check whether the temperature sensor has been installed.
2. Check whether the relevant cable is loose or broken.
3. Check whether the temperature sensor is broken.
If the temperature sensor should be installed on other boards, please
handle the problem according to the following steps.
1. Temperature sensor at wind inlet is abnormal.
(1). Remove and insert the fan board.
(2). Replace the fan board.
2. Temperature sensor at wind outlet is abnormal.
(1). Replace board.
Severity Major
3-16
Probable Cause 1. The network management interface shows the slot in which the
board is configured, but actually no board is inserted in the slot.
2. The network management interface shows the slot in which the
board is configured, but the board is not inserted tightly.
3. The network management interface shows the slot in which the
board is configured, but the connection part is physically damaged.
Severity Critical
System Impact 1. The rectifier fails to work normally, only the battery can work.
2. When the battery runs out, the base station is powered down.
Probable Cause 1. The air break switch of the main AC input is not closed.
2. The main air break switch's contact is disconnected or of bad contact.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.
5. The AC loop is short-circuited.
Handling Suggestion 1. If the air break switch of the main AC input is not closed, then close it.
2. Check the air break switch's contact.
3. Check whether the monitoring unit's socket is inserted properly.
4. Replace the monitoring unit.
Severity Critical
System Impact 1. The rectifier fails to work normally, only the battery can work.
2. The system does not implement battery management.
3. When the battery runs out, the base station is powered down.
3-17
Handling Suggestion 1. If the AC power supply is powered down, use the generator to
provide power supply.
2. Check whether the AC transducer's connection is normal and
whether the transducer has no problem.
3. Check whether the monitoring unit's socket is inserted properly.
4. Replace the monitoring unit.
Severity Minor
Handling Suggestion 1. The lightning protector is damaged. Replace the lightning protector.
2. Check whether the lightning protector's air break switch is closed.
3. Check whether the lightning protector's base is of bad contact.
4. Check whether the contact of the lightning protector's base is
disconnected or of bad contact.
5. Check the monitoring unit's connection.
6. Replace the monitoring unit.
Severity Minor
3-18
Handling Suggestion 1. The lightning protector is damaged. Replace the lightning protector.
2. Check whether the lightning protector's base is of bad contact.
3. Check whether the contact of the lightning protector's base is
disconnected or of bad contact.
4. Check the monitoring unit's connection.
5. Replace the monitoring unit.
Severity Minor
System Impact The load capacity of the power supply is influenced, which also affects
the normal power supply for the base station.
Handling Suggestion 1. Improve the power supply quality of the equipment room.
2. If the detected AC voltage value is lower than the threshold value
for alarm of AC voltage being low, then appropriately decrease the
threshold value.
3. Check whether the AC transducer's connection is normal and
whether the transducer has no problem.
4. Check whether the monitoring unit's socket is inserted properly.
5. Replace the monitoring unit.
Severity Minor
3-19
Handling Suggestion 1. Improve the power supply quality of the equipment room.
2. If the detected AC voltage value is higher than the threshold value
for alarm of AC voltage being high, then appropriately increase the
threshold value.
3. Check whether the AC transducer's connection is normal and
whether the transducer has no problem.
4. Check whether the monitoring unit's socket is inserted properly.
5. Replace the monitoring unit.
Severity Minor
System Impact 1. Over-current for a long time might cause the air break switch of the
AC input to break.
2. The AC input loop might be too hot, and the cable might be aging.
3. It influences the power supply for the base station.
Probable Cause 1. The AC input current is larger than the threshold value for the alarm.
2. The power supply's load is too heavy.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.
Handling Suggestion 1. Check the threshold value of the monitoring unit's AC input current.
2. Check whether the AC input voltage is too low.
3. Check whether the AC power supply is overloaded.
4. Check whether the monitoring unit's socket is inserted properly.
5. Replace the monitoring unit.
Severity Critical
3-20
Handling Suggestion 1. Pull out the rectifier and plug it in again, and make it powered on.
2. Replace the rectifier.
Severity Critical
Handling Suggestion 1. Pull out the rectifier and plug it in again, and make it powered on.
2. Replace the rectifier.
Severity Critical
Probable Cause 1. The rectifier's fan is damaged or blocked by some foreign body.
2. The monitoring unit's socket is of bad contact or disconnected.
3. The monitoring unit is faulty.
Handling Suggestion 1. Check whether the fan is blocked by some foreign body.
2. Check the monitoring unit's socket.
3. Replace the rectifier.
4. Replace the monitoring unit.
3-21
Severity Critical
Severity Critical
Probable Cause 1. The AC input voltage of the rectifier is higher than the threshold
value of over-voltage protection.
2. The rectifier is damaged.
Handling Suggestion 1. Check whether the AC voltage is higher than the threshold value.
2. Replace the rectifier.
Severity Critical
System Impact 1. The rectifier will have current-limiting output or be powered off for
protection.
2. It influences the power supply for the base station.
Probable Cause 1. The AC input voltage of the rectifier is lower than the threshold value
of under-voltage protection.
2. The rectifier is damaged.
Handling Suggestion 1. Check whether the AC voltage is lower than the threshold value.
2. Replace the rectifier.
Severity Critical
3-22
Handling Suggestion 1. Check whether the temperature of the rectifier's heat radiator is
higher than the threshold value.
2. Improve the ventilation condition of the equipment room.
3. Replace the rectifier.
Severity Critical
Handling Suggestion 1. Check whether the temperature of the rectifier's heat radiator is
higher than the threshold value.
2. Improve the ventilation condition of the equipment room.
3. Replace the rectifier.
Severity Critical
3-23
Handling Suggestion 1. Check whether the temperature of the rectifier's heat radiator is
higher than the threshold value.
2. Improve the ventilation condition of the equipment room.
3. Replace the rectifier.
Severity Critical
Probable Cause 1. The AC input voltage of the rectifier is lower than the threshold
voltage for under-voltage load-reduction.
2. The rectifier is damaged.
Handling Suggestion 1. Check whether the AC voltage is lower than the threshold value.
2. Replace the rectifier.
Severity Critical
Handling Suggestion 1. If both soldering tool and a professional are available, please replace
the fuse.
2. If not, please replace the rectifier.
Severity Critical
3-24
Severity Minor
System Impact 1. Although it has no influence on the system, it is necessary to find out
the alarm cause to avoid other faults.
Probable Cause 1. The DC output voltage is lower than the threshold value.
2. The DC under-voltage value of the monitoring unit is set too high.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.
3-25
Severity Major
System Impact The rectifier will be powered off for protection, only the battery can work.
Severity Critical
Probable Cause 1. The fuse of the load's loop is burned (or the air break switch is
broken).
2. The detecting cable of the load's loop is disconnected or of bad
contact.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.
3-26
Severity Critical
System Impact 1. When the loops of all batteries are broken, the system fails to
implement battery management.
2. The loops of all battery groups are broken. After the AC power
supply is powered down, the base station is also powered down.
Handling Suggestion 1. Check whether the load's loop is short-circuited, and whether the
capacity of the battery's fuse is set appropriately.
2. Check whether the threshold value for the fuse alarm of the
monitoring unit is set appropriately.
3. Check whether the detecting cable of the battery's loop is
disconnected or of bad contact.
4. Check whether the monitoring unit's socket is of bad contact or
disconnected.
5. Replace the monitoring unit.
Severity Major
System Impact Although it has no influence on the system, it is necessary to find out
the alarm cause to avoid other faults.
3-27
Severity Minor
Probable Cause 1. The battery's temperature is higher than the threshold value of
over-temperature of battery.
2. The battery's over-temperature value of the monitoring unit is set
too low.
3. The temperature sensor of the battery is damaged.
4. The monitoring unit's socket is of bad contact or disconnected.
5. The monitoring unit is faulty.
Severity Critical
System Impact It influences the power supply for the base station.
Probable Cause 1. The system temperature is lower than the temperature for
power-down in low-temperature environment.
2. The temperature sensor of the battery is damaged.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.
3-28
Severity Critical
Probable Cause 1. When the battery's voltage decreases to the threshold value for first
power-down, the system performs the first power-down operation.
2. The first power-down voltage of the monitoring unit is not set
appropriately.
3. The manual power-down switch is set incorrectly.
4. The DC contactor is connected incorrectly.
5. The DC contactor is damaged.
6. The SDCB board is damaged.
7. The monitoring unit is faulty.
Handling Suggestion 1. Check the battery's voltage to see whether it is lower than the
voltage for first power-down.
2. Check whether the first power-down voltage of the monitoring unit
is set appropriately.
3. Check the manual power-down switch to see whether it is in the
automatic status or the connected status.
4. Check whether the first power-down DC contactor is damaged.
Measure whether there is 48 V voltage at the two ends of the
DC contactor's control coil, and check whether the control coil is
disconnected or broken.
5. Check the DC contactor's cable connection.
6. If the Shut-Down Control Board (SDCB) is configured, then check
whether the power-down is caused by SDCB fault.
7. Replace the monitoring unit.
3-29
Severity Critical
System Impact The base station is powered down, and the communication is
interrupted.
Probable Cause 1. When the battery's voltage decreases to the threshold value for
second power-down, the system performs the second power-down
operation.
2. The second power-down voltage of the monitoring unit is not set
appropriately.
3. The manual power-down switch is set incorrectly.
4. The DC contactor is connected incorrectly.
5. The DC contactor is damaged.
6. The SDCB board is damaged.
7. The monitoring unit is faulty.
Handling Suggestion 1. Check the battery's voltage to see whether it is lower than the
voltage for second power-down.
2. Check whether the second power-down voltage of the monitoring
unit is set appropriately.
3. Check the manual power-down switch to see whether it is in the
automatic status or the connected status.
4. Check whether the second power-down DC contactor is damaged.
Measure whether there is 48 V voltage at the two ends of the
DC contactor's control coil, and check whether the control coil is
disconnected or broken.
5. Check the DC contactor's cable connection.
6. If the Shut-Down Control Board (SDCB) is configured, then check
whether the power-down is caused by SDCB fault.
7. Replace the monitoring unit.
Severity Critical
System Impact The lightning protection capability is influenced. Replace the lightning
protector in time.
3-30
Handling Suggestion 1. Check whether the detecting cable is disconnected or of bad contact.
2. Replace the DC lightning protector.
3. Replace the monitoring unit.
Severity Minor
System Impact If the circuit breaker can not be powered down normally, then the
battery might be discharged.
Handling Suggestion 1. No handling is required if the problem is due to the load's current
being small.
2. Check whether the control signal channel is normal.
3. Replace the DC contactor.
4 Replace the monitoring unit.
Severity Warning
System Impact It does not influence the power supply for the base station.
Probable Cause 1. Before the test time expires, the battery discharge is stopped.
2. The battery is not connected correctly.
3. The power supply capability of the battery is not enough.
4. Parameters related to the battery test are not set appropriately.
3-31
Severity Minor
System Impact It influences the power supply for the base station.
Probable Cause 1. The battery's discharge current is larger than the threshold value
for alarm.
2. The battery's current measurement is not accurate.
3. The threshold value for alarm is not appropriate.
4. The AC transducer or the monitoring unit is damaged, causing that
the current is beyond the detection range.
Severity Minor
Probable Cause 1. The air break switch of the standby AC output is not closed.
2. The air break switch's contact is disconnected or of bad contact.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.
3-32
Handling Suggestion 1. Close the air break switch of the standby AC output.
2. Check the air break switch's contact.
3. Check whether the monitoring unit's socket is inserted properly.
4. Replace the monitoring unit.
Severity Critical
System Impact The normal load capacity of the power supply is influenced, which also
affects the power supply for the base station.
Handling Suggestion 1. Check the rectifier's working status, and replace the rectifier.
2. Check whether the air break switch corresponding to the rectifier
is opened.
3. Check whether the rectifier which has the alarm is pulled out.
4. Check whether there is any slot at the rectifier cabinet is
short-circuited or burned.
5. Check whether the monitoring unit's socket is inserted properly.
6. Replace the monitoring unit.
Severity Minor
3-33
Probable Cause 1. The Network Management interface shows an idle slot, but a
physical board is inserted.
2. PM has a fault. A board in-slot signal has been detected, but in fact
this slot is not configured with any board.
Severity Minor
Handling Suggestion 1. Select Configuration Resource Management and check whether dry
contact alarm is correctly configured.
Note that different devices adopt different configuration methods at dry
contacts, which is determined by types of devices.
2. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
3. Check the master battery.
4. Reset the board.
5. Remove and insert the board again.
Severity Minor
3-34
Handling Suggestion 1. Check whether the monitoring cable at dry contact is good. If not,
please replace it. .
2. Start diesel engine in an emergency.
3. Restore AC power as soon as possible.
Severity Minor
Handling Suggestion 1. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
2. Replace the rectifier module.
Severity Minor
3-35
Handling Suggestion 1. Check whether the thermoelectric cooler is broken. If yes, please
replace it.
2. Replace the cable connected the thermoelectric cooler.
3. Replace the board.
Severity Major
System Impact Both clock selection and switchover functions are affected.
3-36
Standby board or mater board is each other's partner board, the alarm
is reported when data format or content of the alarm which is received
from partner has problem.
7-Frame synchronization signal error
The alarm is reported when standby board can not detected the alarm.
8-PLL clock of net port is lost
PLL clock of net port refers to the alarm outputted by PLL network port ,
the alarm is reported when the PLL lock without PLL clock.
9-PLL of net port is lost
PLL of net port refers to the PLL which provide work alarm to the PHY
chip and exchange chip, the alarm is reported when PLL chip meet
lose of lock.
Severity Critical
3-37
1. Reset board
2. Check if the running version is correct
3. Remove and insert board
7- PLL of net port is lost
1. Reset board
2. Remove and insert board
Severity Major
3-38
Severity Minor
System Impact Long term lost can cause clock and fame cannot be synchronous, and
soft switch cannot be achieved.
Probable Cause 1. For the satellite receiver, the satellite receiver does not output 1PPS
signal.
2. For the outer card of receiver, outer receiver does not output 1PPS
signal.
3. For the 1588, the 1588 processer does not output 1PPS signal.
Severity Major
Probable Cause Does not configurate the air interface clock source. Or the air interface
clock source cannot be lock(clock source interrupted seriously, beyond
adjust threshold of crystal oscillator, or crystal oscillator fault).
3-39
Handling Suggestion Check whether the air interface clock source is configured. If it is not
configured, do it and observe. If it is configured, check whether there
is satellite receiving fault, 1588 packet loss rate fault or the current
reference clock source losing alarm. If there are alarms, deal with
them. Otherwise, change the board.
Severity Critical
Severity Major
Probable Cause The type of the power is different from the actual configuration.
Severity Major
3-40
Severity Critical
System Impact It influences the power supply for the base station.
Handling Suggestion 1. Pull out the 1.rectifier and plug it in again, and make it powered on.
2. Replace the rectifier.
Severity Minor
Probable Cause 1. The battery's temperature is lower than the threshold value of
under-temperature of battery.
2. The battery's under-temperature value of the monitoring unit is set
too high.
3. The temperature sensor of the battery is damaged.
4. The monitoring unit's socket is of bad contact or disconnected.
5. The monitoring unit is faulty.
3-41
Severity Minor
Probable Cause 1. The environment temperature exceeds the normal range allowed
in the detection.
2. The temperature sensor of the battery is damaged.
3. The temperature sensor of the battery is not connected.
4. The monitoring unit's socket is of bad contact or disconnected.
5. The monitoring unit is faulty.
Severity Critical
System Impact When all the battery is faulty, the base station will be powered down
after the AC power supply is powered down.
Probable Cause 1. The battery is not installed, but the monitoring unit configured the
battery capacity.
2. The connection to the power is not reliable.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.
5. The battery is faulty.
Handling Suggestion 1. Check whether the battery is installed, and whether the battery
capacity is configured properly.
2. Check whether the power is connected reliably.
3. Check whether the monitoring unit's socket is of bad contact or
disconnected.
4. Replace the monitoring unit.
5. Replace the battery.
3-42
Severity Minor
System Impact For the case that only 1588 clock source is configured at OMC, if the
lost packet problem lasts for a long time, it is impossible to achieve clock
synchronization, frame synchronization and successful soft handover
Severity Warning
Handling Suggestion 1. Check the possible failure with the fiber optics and the optical module
between the local board and the higher level board.
(1). Check the detailed information of this alarm on the fault
management interface. The detailed information of the alarm presents
the detailed information of defective optical port.
In the case of optical port 0 alarm, check the connection of the fiber
optics and the optical module between the local RRU and the higher
level board. Reconnect the fiber and the module if any insecure
connection is found.
In the case of optical port 1 alarm, check the connection of the
fiber optics and the optical module between the local RRU and the
lower level RRU. Reconnect the fiber and the module if any insecure
connection is found.
(2). Replace the fiber optics.
3-43
2. Check the fiber optics between the boards for possible damage.
Replace the fiber if any damage is found.
Severity Warning
Handling Suggestion The system can recover automatically without manual intervention.
Severity Major
Probable Cause 1. Board is not properly installed or backplane slot has a problem;
2. Internal LNA is damaged;
3. Internal LNA alarm detection circuit is broken, therefore, false alarm
is reported.
Severity Minor
3-44
Severity Major
3-45
Probable Cause 1. The configured threshold is not consistent with real TMA threshold;
2. The connection between TMA power cable and ground is in the state
of short circuit or low resistance;
3. TAC has fault;
4. TMA has fault.
Handling Suggestion 1. Check if the alarm threshold of TMA power supply is configured
correctly.
2. Check if the state between TMA power cable and the ground is short
circuit or low resistance.
Severity Critical
Probable Cause 1. The fan at PA layer is abnormal, which causes a cooling fault.
2. PA is abnormal.
Severity Minor
3-46
Handling Suggestion 1. Check if optical module and fiber have been installed at local board
and FS functionality board. Ensure that optical module and fiber have
been installed.
2. Replace the optical module/fiber of FS functionality board. Replace
the optical module used by the faulty optical port.
Severity Critical
Handling Suggestion 1. Check the current software version of BS and ensure it is the correct
version.
2. Reset the board.
3. Replace the board.
Severity Minor
3-47
Severity Major
Handling Suggestion 1. Check if the following alarm (clock abnormal) occurs in BBU.
Related alarms:
198084003 Clock module fault
198084004 Clock reference source is lost
198084006 Clock reference source is degraded
198084266 Clock has a critical alarm
198084301 Transport clock reference source is fault
198084303 Clock has significant alarm
198084060 RF board PLL alarm
198084231 RRU clock frequency drift
198084299 PLL unlock alarm
2. Reset board.
Severity Major
3-48
Handling Suggestion 1. On NMS fault management interface, check if the following alarm
(related to abnormal power and VSWR) occurs. If yes, refer to the
corresponding alarm handling suggestion.
Related alarms:
198084065 Abnormal power
198084232 Digital power abnormal
198084045 Antenna VSWR alarm
198084046 Antenna over VSWR alarm
198084093 Remote antenna over VSWR alarm
198084094 Remote antenna VSWR alarm
2. Reset RF board.
3. Replace RF board.
Severity Critical
Handling Suggestion 1. Check if the board has "Board communication link is interrupted"
alarm.
Step: Open the Fault Management interface and check if an alarm
"communication link is interrupted alarm" appears to this board.
2. Check if the board has "The board parameter configuration is
incorrect" alarm.
Step: Open the Fault Management interface and check if an alarm "The
board parameter configuration is incorrect" appears to this board.
3. Reset the board.
4. Replace the board.
3-49
Severity Major
Handling Suggestion 1. Check the power input voltage of the power module. Replace the
power supply in case of voltage error.
The normal rang of the power supply is:
DC voltage:-36 V - -60 V
AC voltage:80 V - 280 V
2. Replace the RRU power unit and wire the power unit to the RRU
interior module properly.
Severity Major
Probable Cause The input AC voltage of power module is higher than alarm threshold
280 V(error ±1V), or the direct current voltage of power module is
higher than alarm threshold 60 V(error ±1V).
3-50
Handling Suggestion 1. The AC input voltage of power module is higher than the alarm
threshold 280 V(the tolerance is +/-1V).
(1). Shut down the RRU and disconnect it from power socket. Check
whether the voltage of the AC input is higher than 281 V (the tolerance
is +/- 1V).
(2). Replace the voltage module RPWDC of RRU.
2. The DC input voltage of power module is higher than the alarm
threshold 60 V(the tolerance is +/-1V).
(1). Shut down the RRU and disconnect it from power socket. Check
whether the voltage of the DC input is higher than 61 V(the tolerance is
+/- 1V).
(2). Replace the voltage module RPWDC of RRU.
Severity Major
Probable Cause The input AC voltage of power module is lower than alarm threshold
80 V(error ±1V), or the direct current voltage of power module is lower
than alarm threshold 36 V(error ±1V).
Handling Suggestion 1. The AC input voltage of power module is lower than the alarm
threshold 80 V(the tolerance is +/-1V).
(1). Shut down the RRU and disconnect it from power socket. Check
whether the voltage of the AC input is lower than 81 V(the tolerance is
+/- 1V).
(2). Replace the voltage module RPWDC of RRU.
2. The DC input voltage of power module is lower than the alarm
threshold 36 V(the tolerance is +/-1V).
(1). Shut down the RRU and disconnect it from power socket. Check
whether the voltage of the DC input is lower than 37 V(the tolerance is
+/- 1V).
(2). Replace the voltage module RPWDC of RRU.
3-51
Severity Major
Probable Cause The value of VSWR is greater than (2.5~3.0), there is very strong
same-frequency interference signal, or RRU is faulty
Severity Minor
3-52
Handling Suggestion Replace the optical module/fiber of FS functionality board. Replace the
optical module used by the faulty optical port.
Severity Minor
Handling Suggestion 1. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
2. Charge the battery as soon as possible and wait until it restores to
normal voltage.
Severity Minor
Probable Cause Locate the alarm cause according to real external devices.
3-53
Severity Minor
Probable Cause 1. The lightning protection device is faulty because of lightning attack,
not well grounded or ageing failure.
2. The dry contact is not well connected or correctly configured.
Handling Suggestion 1. Select Configuration Resource Management and check whether dry
contact alarm is correctly configured.
Note that different devices adopt different configuration methods at dry
contacts, which is determined by types of devices.
2. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
3. Replace the cable that is connected between RRU and outdoor
lightning protection box.
4. Replace the lightning protection box.
5. Replace RRU.
Severity Major
3-54
Probable Cause 1. The breaker is protected against over current or turns in open circuit.
2. The dry contact is not well connected or correctly configured.
Handling Suggestion 1. Select Configuration Resource Management and check whether dry
contact alarm is correctly configured.
Note that different devices adopt different configuration methods at dry
contacts, which is determined by types of devices.
2. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
3. Check the status of the breaker. Find out the reason for over-current
protectin or open circuit, then solve the problem.
4. Replace the breaker.
5. Reset the board.
6. Replace the board.
Severity Minor
Probable Cause 1. The lightning protection device is faulty because of lightning attack,
not well grounded or ageing failure.
2. The dry contact is not well connected or correctly configured.
3-55
Handling Suggestion 1. Select Configuration Resource Management and check whether dry
contact alarm is correctly configured.
Note that different devices adopt different configuration methods at dry
contacts, which is determined by types of devices.
2. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
3. Check whether the input voltage of main power is normal. If not,
replace the main power.
Normal voltage range should be:
DC voltage: -36 V-60 V
AC voltage: 80 V~280 V
4. Reset the board.
5. Replace the board.
6. Make sure the lightning protection device is well grounded.
7. Replace the lightning protection box.
Severity Major
Handling Suggestion 1. Check whether the input voltage of the main power module is
abnormal. If yes, replace it.
Normal voltage range should be:
DC voltage: -36 V~-60 V
AC voltage: 80 V~280 V
2. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
3. Reset the board.
4. Replace the board.
3-56
Severity Major
Handling Suggestion 1. Select Configuration Resource Management and check whether dry
contact alarm is correctly configured.
Note that different devices adopt different configuration methods at dry
contacts, which is determined by types of devices.
2. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
3.Check whether input voltage of the main power module is abnormal.
If yes, replace it.
Normal voltage range should be:
DC voltage: -36 V~-60 V
AC voltage: 80 V~280 V
4. Reset the board.
5. Replace the board.
Severity Major
3-57
Handling Suggestion 1. Check whether input voltage of the main power module is abnormal.
If yes, replace it.
Normal voltage range should be:
DC voltage: -36 V~-60 V
AC voltage: 80 V~280 V
2. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
3. Reset the board.
4. Replace the board.
Severity Major
Severity Minor
3-58
Handling Suggestion 1. Check whether the monitoring cable at dry contact is good. If not,
please replace it.
2. Replace the environment monitoring unit.
Severity Critical
Severity Major
3-59
Severity Minor
System Impact If only a channel has low RSSI value, capacity per cell may be reduced
and uplink coverage in the cell may shrink. If all channels have low
RSSI value, user uplink service cannot be accessed.
Severity Minor
System Impact Uplink coverage of the cell shrinks or user uplink service cannot be
accessed.
3-60
Severity Major
Probable Cause 1. The fan at PA layer is abnormal, which causes a cooling fault.
2. PA is abnormal.
Severity Critical
Probable Cause PA communication module has a fault or the cable is loosen, which
connects PA and monitoring module.
3-61
Severity Critical
Severity Critical
3-62
Severity Major
Severity Critical
Handling Suggestion 1.If software is abnormal, find the problem and update software.
2.If hardware is broke, go to the flow of repairment.
3-63
Severity Critical
Severity Warning
3-64
Severity Warning
Handling Suggestion 1. If software is abnormal, find the problem and update software.
2. If hardware is broke, go to the flow of repairment.
Severity Major
Probable Cause Antenna VSWR is higher than limit(1.5~2.0) and lower than
limit(2.5~3.0), or there has strong interferential signals of the same
frequency, or RRU has fault.
3-65
Severity Critical
Probable Cause 1. The reference clock sent from main control board is abnormal.
2. Backplane has a problem.
3. The board is abnormal.
4. The board logic is not downloaded.
Handling Suggestion 1. Check whether the main control board has a clock alarm. If yes,
please handle it.
2. Open the version management function, check whether FS running
version is correct.
3. Reset the board.
4. Remove and insert the board.
5. Insert the board to another slot.
Severity Critical
3-66
Handling Suggestion 1. Open the version management function, check whether FS running
version is correct.
2. Reset the FS board.
3. Remove and insert the FS board.
Severity Critical
Probable Cause 1. The optical fiber/electric cable between BBU and RRU is abnormal.
2. Board clock is abnormal.
3. RRU works abnormally.
Handling Suggestion 1. Check whether there is a RRU alarm, which is not "not detected"
type. If yes, process this alarm.
2. Reset the RRU forcibly.
3. Check whether the optical fiber/electrical cable between BBU and
RRU is well connected.
4. Remove and insert the corresponding optical/electric module.
5. Replace the corresponding optical/electric module.
6. Use an optical power meter to measure the optical fiber. Check
whether the power value is less than -18dbm. If yes, please check
whether the RRU is powered on.
Severity Critical
3-67
Handling Suggestion 1. Check whether the corresponding channel board works normally.
2. Check whether there is a clock alarm on board or CH board. If yes,
please handle it.
3. Reset the corresponding channel board.
4. Remove and insert the corresponding channel board.
5. Reset the board.
6. Remove and insert the board.
Severity Critical
Handling Suggestion 1. Open the Version Management function. Then check whether the
running version is correct.
2. Reset the board.
3. Remove and insert the board.
3-68
Severity Minor
Severity Critical
3-69
Handling Suggestion 1. Check whether there is a RRU alarm, which is not "not detected"
type. If yes, process it.
2. Reset the RRU forcibly.
3. Check whether the optical fiber/electrical cable between BBU and
RRU is well connected.
4. Remove and insert the corresponding optical/electric module.
5. Replace the corresponding optical/electric module.
6. Use an optical power meter to measure the optical fiber. Check
whether the power value is less than -18dbm. If yes, please check
whether the RRU is powered on.
Severity Major
Probable Cause 1. The output synchronous signal from main control board has a
problem.
2. The clock receiving circuit on the board has a problem.
3. Board internal logic is abnormal.
4. Backplane has a problem.
Handling Suggestion 1. Check whether the main control board has a clock alarm. If yes,
please handle it.
2. Reset the board.
3. Remove and insert the board.
Severity Critical
3-70
Handling Suggestion 1. Check whether the corresponding optical fiber is well connected and
the corresponding connector is clean.
2. Check whether the corresponding RRU has an alarm. If yes, please
handle it.
3. Reset the corresponding RRU forcibly.
4. Use an optical power meter to measure the optical fiber. Check
whether the power value is less than -18dbm. If yes, please check the
corresponding transmission link.
Severity Minor
System Impact Optical link is interrupted. This happens between two optical ports,
either from previous RRU to this RRU, or from this RRU to next RRU.
Probable Cause The Rx fiber is not well connected to optical port of RRU or optical
module is broken.
3-71
Severity Minor
System Impact Optical link is interrupted. This happens between two optical ports,
either from previous RRU to this RRU, or from this RRU to next RRU.
Probable Cause 1. The Rx fiber is not well connected to optical port of RRU or optical
module is broken.
2. RRU receiving board is fault.
Severity Critical
Handling Suggestion 1. Check whether the power cable at RRU side is abnormal.
2. Check whether the external power device has a fault.
Severity Critical
3-72
Handling Suggestion 1. Check whether the software version of the board and the PM board
is correct in Version Management.
2. Check whether the MMC status is normal in Diagnose Management.
3. Reset the board.
4. Check whether the board is inserted properly.
5. Replace the board.
Severity Minor
Severity Major
3-73
Severity Minor
Severity Major
Severity Major
Handling Suggestion 1. Check the communication cable between RET equipment and base
station and ensure the connection is proper and secure.
2. Reset the RRU board.
3. Replacement the equipment.
3-74
Severity Major
Severity Minor
Severity Minor
3-75
Severity Minor
Severity Minor
3-76
Severity Minor
Severity Minor
Severity Minor
3-77
Severity Major
Severity Minor
3-78
Severity Major
Severity Major
Severity Major
3-79
Handling Suggestion 1. Check the communication cable between ATMA equipment and
base station and ensure the connection is proper and secure.
2. Reset the RRU board.
3. Replacement the equipment.
Severity Major
Severity Major
3-80
Severity Major
Handling Suggestion 1. Open the Base station Configuration Management window, open
AISC equipment centralized management, select automatic calibrate
the RET equipment again .
2. Remount the RET motor and automatically calibrate it.
3. Replace the RET motor.
Severity Major
Severity Major
Handling Suggestion 1. Open the Base station Configuration Management window, open
AISC equipment centralized management, select automatic calibrate
the RET equipment again.
2. Remount the RET motor.
3. Replace the RET motor.
3-81
Severity Minor
Handling Suggestion 1. Open the Base station Configuration Management window, open
AISC equipment centralized management, select automatic calibrate
the RET equipment again.
2. Remount the RET motor and automatically calibrate it.
3. Replace the RET motor.
Severity Major
Handling Suggestion 1. Check the communication cable between RET equipment and base
station and ensure the connection is proper and secure.
2. Reset the RRU board.
3. Replacement the equipment.
3-82
Severity Major
Handling Suggestion 1. Open the Base station Configuration Management window, open
AISC equipment centralized management, select automatic calibrate
the RET equipment again.
2. Remount the RET motor and automatically calibrate it.
3. Replace the RET motor.
Severity Major
Handling Suggestion 1. Open the Base station Configuration Management window, open
AISC equipment centralized management, select send the configuration
data for the RET equipment again.
2. Replace the motor.
Severity Minor
3-83
Handling Suggestion 1. Open the Base station Configuration Management window, open
AISC equipment centralized management, select automatic calibrate
the RET equipment again.
2. Remount the motor and calibrate it automatically.
3. Replace the motor.
Severity Major
Severity Warning
Probable Cause The Ethernet electrical port configured at peer end is inconsistent with
that connected to local base station.
3-84
Severity Major
Handling Suggestion Check if the configuration parameter from OMCB or CC is right and
the board is broken.
Severity Major
Severity Major
Handling Suggestion 1. Check if other alarms exists, such as over-heated alarm, clock alarm
and etc, If so, auto-calibrate after these alarms are processed.
2. Check the radio configuration data is complete and right.
3. Test if there exists hardware issue, if so, Replace it.
3-85
Severity Major
Severity Critical
System Impact The optical module of optical port is not well inserted to UCI so that
optical port cannot work.
Handling Suggestion 1. Remove and insert the optical module in corresponding to the board.
2. Replace the optical module in corresponding to the board.
Severity Critical
System Impact Optical signal is lost at optical port of UCI so that optical port cannot
work.
3-86
Severity Critical
Probable Cause 1. The optical fiber from RGPS to FS is abnormal or Optical module
is broke.
2. UCI works abnormally.
Severity Critical
System Impact UCI fiber delay adjust is failed, so it cannot calibrate 1PPS of RGPS
and 1PPS or TOD cannot be output to CC also.
3-87
Severity Critical
System Impact Logic inner PLL is unlocked, so that the board communication may
be abnormal.
Handling Suggestion 1. Check whether the clock from CC to UCI board is normal.
2. Check whether the FPGA of UCI board version is right.
Severity Critical
Probable Cause 1. Baseband power is abnormal, which causes very high input power of
PA.
2. TRx board is abnormal, which causes very high input power of PA.
3. RDM hasn't been calibrated, which causes very high input power of
PA.
4. PA has its own fault.
Severity Minor
3-88
Severity Minor
Severity Minor
3-89
Severity Minor
Severity Minor
Probable Cause It is failed to check RRU topo configuration according to RRU rack.
Severity Minor
3-90
Probable Cause Power supply configuration is failed when the total power of all the
board configurated in OMCB exceeds available power of PM.
Severity Major
Severity Critical
System Impact It may affect power module to carry load so that base station cannot
be properly powered.
3-91
Severity Warning
Probable Cause During energy-saving period, partial boards are powered down because
of fewer services.
Handling Suggestion This requires no special handling. The powered-down boards will
be powered on automatically when energy-saving period finishes or
services increase.
Severity Major
Severity Major
3-92
Severity Critical
Severity Major
3-93
Severity Minor
Handling Suggestion 1. Check whether RGPS has no electricity supply. If yes, handle the
problem.
2. Check whether the link between external-panel-type GNSS receiver
and CC is normal.
3. Check whether environmental temperature is normal (for example,
is there any high-heat large-power device?)
Severity Major
3-94
Probable Cause The external-panel-type GNSS receiver has a faulty feeder cable.
Severity Minor
Handling Suggestion 1. If it is front-panel wiring, check whether the link between USR and
CC is in normal state.
2. Check whether USR or UCI antenna feeder is well connected,
mushroom head is in normal state.
3. Check whether USR or UCI board works normally.
3-95
Severity Minor
Handling Suggestion 1. Check whether RGPS has no electricity supply. If yes, handle the
problem and supply power to it.
2. Check whether the link between external-backplane-type GNSS
receiver and CC is normal.
3. Check whether environmental temperature is normal (for example,
is there any high-heat large-power device?)
Severity Major
Probable Cause The external-backplane-type GNSS antenna has a faulty feeder cable.
3-96
Severity Minor
Handling Suggestion 1. If it is front-panel wiring, check whether the link between USR and
CC is in normal state.
2. Check whether USR or UCI antenna feeder is well connected,
mushroom head is in normal state.
3. Check whether USR or UCI board works normally.
Severity Major
3-97
Severity Major
System Impact The optical link in RRU network is broken (the receiving optical port of
RRU has no optical signal received).
Probable Cause The fiber is not well connected to optical port of RRU or optical module
is broken.
Severity Major
Handling Suggestion 1. Remove and insert the stack clock line again.
2. Replace the stack clock line.
Severity Major
3-98
Severity Major
Severity Major
3-99
Probable Cause RU cannot provide services properly during the period of some manual
operations (e.g. TOC measurement, OP training, calibration, radio
interference scanning).
Severity Major
Handling Suggestion 1. Check whether environmental temperature is too low (lower than
-25℃). If yes, do nothing.
2. Remove and insert SA board.
3. Replace SA board.
Severity Minor
3-100
Severity Major
System Impact The output of 3-phase rectifier is affected, but there is no any influence
on single-phase rectifier.
Severity Major
System Impact 1.If AC phase current stays high for a long time, AC input current must
be over high. This may cause air switch at AC input to be opened.
2.AC input return circuit works in high temperature. This accelerates
cable aging.
3.It affects power supply to a base station.
Probable Cause 1.AC input phase current is larger than the threshold, which is used to
indicate AC phase over-current alarm.
2.Power is over-loaded.
3.The monitoring unit used socket is poorly connected or its used cable
is broken.
4.The monitoring unit is broken.
3-101
Severity Major
Severity Critical
3-102
Severity Major
System Impact The circuit breaker in the LLVD1 extended branch is opened so that the
connected base station is powered down.
3-103
Probable Cause 1.When the battery's voltage reduces to LLD1 voltage threshold, the
system takes LLVD1 action.
2.The configured "LLVD1 voltage" of the monitoring unit is
unreasonable.
3.Manual cut-off switch is in wrong state.
4.DC contactor connection is wrong.
5.DC contactor is broken.
6.SDCB board is broken.
7.The monitoring unit is broken.
Handling Suggestion 1.Check whether the battery's voltage is lower than LLVD1 voltage.
2.Check whether the configured "LLVD1 voltage" of the monitoring
unit is reasonable.
3.Check whether manual power-cut switch is in the state of "auto"or
"connected".
4.Check whether LLVD1 DC contactor is broken, the measured voltage
of both ends is 48V, DC contactor cable is fell off or broken.
5.Check the connections of DC contactor.
7.If SDCB board (hardware power-cut board) is configured, please
check whether cut-off action is caused by SDCB's fault.
8.Replace the monitoring unit.
Severity Major
System Impact The circuit breaker in the LLVD1 non-extended branch is opened so
that the connected base station is powered down.
Probable Cause 1.When the battery's voltage reduces to LLD1 voltage threshold, the
system takes LLVD1 action.
2.The configured "LLVD1 voltage" of the monitoring unit is
unreasonable.
3.Manual cut-off switch is in wrong state.
4.DC contactor connection is wrong.
5.DC contactor is broken.
6.SDCB board is broken.
7.The monitoring unit is broken.
3-104
Handling Suggestion 1.Check whether the battery's voltage is lower than LLVD1 voltage.
2.Check whether the configured "LLVD1 voltage" of the monitoring
unit is reasonable.
3.Check whether manual power-cut switch is in the state of "auto"or
"connected".
4.Check whether LLVD1 DC contactor is broken, the measured voltage
of both ends is 48V, DC contactor cable is fell off or broken.
5.Check the connections of DC contactor.
7.If SDCB board (hardware power-cut board) is configured, please
check whether cut-off action is caused by SDCB's fault.
8.Replace the monitoring unit.
Severity Major
System Impact The circuit breaker in the LLVD2 extended branch is opened so that the
connected base station is powered down.
Probable Cause 1.When the battery's voltage reduces to LLD2 voltage threshold, the
system takes LLVD2 action.
2.The configured "LLVD2 voltage" of the monitoring unit is
unreasonable.
3.Manual cut-off switch is in wrong state.
4.DC contactor connection is wrong.
5.DC contactor is broken.
6.SDCB board is broken.
7.The monitoring unit is broken.
Handling Suggestion 1.Check whether the battery's voltage is lower than LLVD2 voltage.
2.Check whether the configured "LLVD2 voltage" of the monitoring
unit is reasonable.
3.Check whether manual power-cut switch is in the state of "auto"or
"connected".
4.Check whether LLVD2 DC contactor is broken, the measured voltage
of both ends is 48V, DC contactor cable is fell off or broken.
5.Check the connections of DC contactor.
7.If SDCB board (hardware power-cut board) is configured, please
check whether cut-off action is caused by SDCB's fault.
8.Replace the monitoring unit.
3-105
Severity Major
System Impact The circuit breaker in the cut-off extended branch is opened so that the
connected battery doesn't work and base station cannot be supplied
with power.
Severity Major
3-106
System Impact The circuit breaker in the cut-off non-extended branch is opened so
that the connected battery doesn't work and base station cannot be
supplied with power.
Severity Minor
System Impact The battery may be over-charged or under-charged. This will affect
battery's performance and base station may not work properly.
3-107
Severity Minor
System Impact The communication with the rectifier is interrupted. This will affect
battery's performance and management function.
Severity Critical
System Impact It doesn't affect power supply to a base station. But energy-saving
control will be affected.
Severity Critical
System Impact It doesn't affect power supply to a base station. But the dry contact
connected device may not report an alarm properly.
3-108
Severity Critical
Severity Minor
Probable Cause The clock phase provided by CC board in real application environment
cannot meet the requirement for sharing inter-subrack IQ data.
Handling Suggestion 1. In stack configuration, check whether the clock cable is tightly
connected.
2. In stack configuration, replace the clock cable.
3. Check whether the IQ optical fiber between subracks is too long.
4. Cancel inter-subrack services.
3-109
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
3-110
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
3-111
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
3-112
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
3-113
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
3-114
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
3-115
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
3-116
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
3-117
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
3-118
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
3-119
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
3-120
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
3-121
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
3-122
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
3-123
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
3-124
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
3-125
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Major
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Critical
3-126
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Critical
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Critical
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
3-127
Severity Critical
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Critical
Handling Suggestion Perform different process methods according to the type of the exterior
devices.
Severity Minor
System Impact If this alarm can be cleared timely and the frequency of occurrence
of this alarm is low,it will impact services beared by the board a
little.Otherwise,all the services beared by the board will be interrupted.
3-128
Severity Major
System Impact Service running on this core maybe interrupted,the board process
ability descends.
Severity Critical
System Impact Affect air interface syncronization state,cell blocked,can not establish
service cell.
Probable Cause The PLL is under holdover, free oscillation or auxiliary phase control
state over a period of time defined by alarm threshold.
Severity Critical
System Impact The optical port cannot enter normal work state.
3-129
Severity Major
Probable Cause There is a unconfigured RRU along with this BBU port, or the last
RRU's downlink port is connected to BBU.
Severity Major
Probable Cause Difference of fiber time delay of two RRU in one sector exceeded
system limit(usually 32 chips).
Handling Suggestion 1. Reboot all RRUs in this sector to recalculate the fiber time-delay.
Check downlink fiber time delay of each RRU in the sector(for example,
R08i and R11 cannot be configured in the same sector).
2. Check the distance between 2 RRUs in the sector, the longest
distance should be less than 10km.
Severity Critical
System Impact The RRU can not enter normal work state.
Handling Suggestion Check the real and configurated type of RRU, be sure that they are
same.
3-130
Severity Major
System Impact Those RRUs attached to BBU via this optical port maybe not provide
service.
Severity Major
System Impact The RRU containing the optical port or the next RRU connected via the
optical port may be lost to BBU.
Handling Suggestion 1. Check whether connection between RRU and fiber is normal, or
transmitting and receiving is normal.
2. Reset RRU.
3. Replace board.
Severity Major
Handling Suggestion 1. Check whether the Baseband Board and IQ(SBMP of B322) board is
normal.
2. if it is normal, reset board.
3. Replace board.
3-131
Severity Major
System Impact The RRU will not establish the frequecy successfully.
Probable Cause The baseband IQ data power that BBU sends to RRU extended or
lower than rated power.
Handling Suggestion Check the state and configuration of BBU, or change the port with that
of stable RRU to figure out the problem.
Severity Major
System Impact The RRU will not establish the frequecy successfully.
Probable Cause The DwPCH power that BBU sends to RRU extended or lower than
rated power.
Handling Suggestion Check the state and configuration of BBU, or change the port with that
of stable RRU to figure out the problem.
Severity Major
System Impact It causes the failure of the antenna adjustment of the RRU.
Probable Cause Antenna adjust channel fault, or adjust cable disconnected(RRU with
muti-channel has an antenna adjust port which is connected to the
outside antenna adjust port by a cable).
3-132
Severity Major
System Impact The primary RRU and the secondary RRU can not work in concordance,
only one of them can be used.
Severity Major
Probable Cause When difference is too much between channels in antenna adjusting,
Antenna adjusting ends. Maybe problem exist in other place.
Severity Major
3-133
Severity Major
System Impact It affects the antenna adjustment of the RRU, and also has affect to
transmit or receive RF signal. Consequently affect telecom quality.
Probable Cause Usually offline parameter is abnormal; sometimes maybe RRU Board is
not plug in.
Severity Major
System Impact The device outside the RRU may not work normally.
Probable Cause Configurated type of RRU external device not consistent with real type.
Handling Suggestion Check the real type and configurated type of RRU external device to
make them the same.
Severity Major
Handling Suggestion If the power module continuously stays at high temperature, for
example, for more than five days, please replace the RRU.
3-134
Severity Major
System Impact The antenna may not be properly calibrated. As a result, RF signals
may not be properly transmitted or received and service quality is
surely affected.
Probable Cause Read and check the RRU saved offline parameter, but the check
process fails.
Severity Minor
3-135
Severity Minor
3-136
Severity Minor
Probable Cause The transmission power at antenna port has big difference from digital
power, bigger than alarm threshold.
Severity Minor
Probable Cause The closed-loop power control process tries to adjust the power at
antenna port, but the adjusted value exceeds a normal range.
Severity Minor
3-137
Handling Suggestion Check whether the static power level configured at background is legal.
3-138
4-1
Severity Major
Probable Cause 1. The board surface encounters high temperature, exceeding upper
limit.
2. The board internal temperature is over high.
Severity Major
Probable Cause 1. View the relevant network management interface and finds the dry
contact alarm is wrongly configured. Note that there are two kinds of
status: normally closed, normally open.
2. The top cover of the cabinet is not closed.
3. The environment monitoring unit is faulty.
Handling Suggestion 1. Check whether the top cover is closed. If not, close it.
2. Replace the cable that is connected to the differential pressure
sensor.
3. Replace the board.
4-2
Severity Minor
System Impact Affect the power supply of the boards that they cannot bear any service.
Probable Cause 1. When the MP voltage reported by PM/PSA board exceeds the upper
threshold, it is over-voltage, and will restore when the voltage is lower
than the upper threshold.
2. When the MP voltage reported by PM/PSA board is lower than the
lower threshold, it is under-voltage, and will restore when the voltage
exceeds the lower threshold.
Severity Major
System Impact Affect the power supply of the boards that they cannot bear any service.
Probable Cause 1. When the PP voltage reported by PM/PSA board exceeds the upper
threshold, it is over-voltage, and will restore when the voltage is lower
than the upper threshold.
2. When the PP voltage reported by PM/PSA board is lower than the
lower threshold, it is under-voltage, and will restore when the voltage
exceeds the lower threshold.
Severity Minor
4-3
Probable Cause The MP current status of PM/PSA board's load is checked periodically.
If over-current is detected, this alarm is reported.
Severity Minor
Probable Cause The PP current status of PM/PSA board's load is checked periodically.
If over-current is detected, this alarm is reported.
Severity Minor
Handling Suggestion 1. Check whether the fan power supply link is normal.
2. Replace the fan.
4-4
Severity Minor
4-5
Severity Minor
Severity Major
Probable Cause 1. View the relevant network management interface and finds that the
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
2. The door is not closed.
3. The environment monitoring unit is faulty.
4-6
Handling Suggestion 1. Check whether the door is closed. If not, please close the door.
2. Replace the cable, which is connected to the door control sensor.
3. Replace the board.
Severity Minor
Probable Cause 1. View the relevant network management interface and finds that the
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open..
2. The base station is flooded.
3. The environment monitoring unit is faulty.
Handling Suggestion 1. Check whether the base station is flooded. If yes, power off the
base station and drain water. Do not power on the device unless it
becomes completely dry.
2. Replace the flooding sensor.
3. Replace the board.
4. Replace the board.
Severity Minor
4-7
Probable Cause 1. View the relevant network management interface and finds that the
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
2. The base station detects smog.
3. The environment monitoring unit is faulty.
Handling Suggestion 1. Check whether there is smog inside the base station. If yes, power
off the base station and locate the problem. Do not power on the device
unless the problem is completely solved.
2. Replace the smog sensor.
3. Reset the board.
4. Replace the board.
Severity Minor
Probable Cause 1. View the relevant network management interface and finds that the
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
2. Someone enters the equipment room.
3. The environment monitoring unit is faulty.
Severity Minor
4-8
Probable Cause 1. View the relevant network management interface and finds that the
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
2. The air conditioner is faulty.
3. The environment monitoring unit is faulty.
Handling Suggestion 1. Check whether the cable connected to the air conditioner is good.
2. Replace the air conditioner.
Severity Major
Probable Cause When the input voltage of PM board is higher than the upper threshold,
it is over-voltage.
When the input voltage of PM board is lower than the lower threshold,
it is under-voltage.
Handling Suggestion Over-voltage: Check whether the input voltage of DC supply system is
higher than or equal to over-voltage threshold by multimeter or other
tools. Replace the DC supply system if so. Replace the power board
PM if not.
Under-voltage: Check whether the input voltage of DC supply system
is lower than under-voltage threshold by multimeter or other tools.
Replace the DC supply system if so. Replace the power board PM if
not.
4-9
Severity Minor
Handling Suggestion 1. Check whether the fan power supply link is normal.
2. Replace the fan.
Severity Minor
Probable Cause 1. The environment temperature is lower than the threshold value for
alarm.
2. The temperature sensor is damaged.
3. The monitoring unit is faulty.
Handling Suggestion 1. Check the temperature in the equipment room, and improve the
equipment room condition.
2. Appropriately adjust the threshold value for alarm.
3. Replace the temperature sensor.
4. Replace the monitoring unit.
Severity Minor
4-10
Probable Cause 1. The environment temperature is higher than the threshold value
for alarm.
2. The temperature sensor is damaged.
3. The AC transducer or the monitoring unit is damaged.
Handling Suggestion 1. Check the temperature in the equipment room, and improve the
equipment room condition.
2. Appropriately adjust the threshold value for alarm.
3. Replace the temperature sensor.
4. Check whether the current is beyond the detection range.
5. Replace the AC transducer or the monitoring unit.
Severity Minor
Probable Cause 1. The environment temperature exceeds the normal range allowed
in the detection.
2. The temperature sensor is damaged.
3. The temperature sensor is not connected.
4. The AC transducer or the monitoring unit is damaged.
Handling Suggestion 1. Check the temperature in the equipment room, and improve the
equipment room condition.
2. Check whether the temperature sensor is connected reliably.
3. Replace the temperature sensor.
4. Check whether the current is beyond the detection range.
5. Replace the AC transducer or the monitoring unit.
4-11
Severity Minor
System Impact The antistatic capability of the power supply is influenced, which might
cause equipment damage.
Probable Cause 1. The environment humidity is lower than the threshold value for alarm.
2. The humidity sensor is damaged.
3. The monitoring unit is faulty.
Handling Suggestion 1. Check the humidity in the equipment room, and improve the
equipment room condition.
2. Appropriately adjust the threshold value for alarm.
3. Replace the humidity sensor.
4. Replace the monitoring unit.
Severity Minor
System Impact The anti-insulation and crush-resistance capability of the power supply
is influenced, and the board tends to be affected by damp and corrosion.
Probable Cause 1. The environment humidity is higher than the threshold value for
alarm.
2. The humidity sensor is damaged.
3. The AC transducer or the monitoring unit is damaged.
Handling Suggestion 1. Check the humidity in the equipment room, and improve the
equipment room condition.
2. Appropriately adjust the threshold value for alarm.
3. Replace the humidity sensor.
4. Check whether the current is beyond the detection range.
5. Replace the AC transducer or the monitoring unit.
4-12
Severity Minor
Probable Cause 1. The environment humidity exceeds the normal range allowed in
the detection.
2. The humidity sensor is damaged.
3. The humidity sensor is not connected.
4. The AC transducer or the monitoring unit is damaged.
Handling Suggestion 1. Check the humidity in the equipment room, and improve the
equipment room condition.
2. Check whether the humidity sensor is connected reliably.
3. Replace the humidity sensor.
4. Check whether the current is beyond the detection range.
5. Replace the AC transducer or the monitoring unit.
Severity Critical
System Impact The system security is influenced, and the system might be on fire.
Handling Suggestion 1. Check whether there is any smoke. If there is, then disconnect the
AC power supply input and locate the fault. After the fault is removed,
power on again, and restart the sensor.
2. Replace the smoke sensor.
3. Replace the monitoring unit.
Severity Minor
4-13
Severity Minor
Severity Major
4-14
Severity Minor
Severity Major
Probable Cause 1. The power supply is not configured with the environment monitoring
board, but the monitoring unit indicates that the environment monitoring
board is configured.
2. The communication cable of the environment monitoring board is
disconnected.
3. The monitoring unit or the environment monitoring board is damaged.
Handling Suggestion 1. Check whether the monitoring unit's setting is in accordance with the
actual configuration.
2. Check the communication cable of the environment monitoring
board.
3. Check whether the monitoring unit's socket is of bad contact or
disconnected.
4. Replace the environment monitoring board or the monitoring unit.
4-15
Severity Major
System Impact The normal heat dissipation of the power supply is influenced.
Handling Suggestion 1. Check whether the monitoring unit's socket is of bad contact or
disconnected.
2. Check whether the heat exchanger is damaged or the temperature is
beyond the allowed range.
3. Replace the heat exchanger.
4. Replace the monitoring unit.
Severity Minor
System Impact If board temperature is over high or over low, the board may not work
properly.
Probable Cause The board temperature is over high or over low, exceeds its alarming
thresholds.
Severity Warning
4-16
Severity Major
System Impact The board may not work properly. As a result, services borne on the
board are interrupted.
Severity Major
Severity Major
4-17
Severity Major
4-18
5-1
Severity Major
System Impact Cause new loading rule library unusable and subsequent granularity
data statistics abnormal.
Severity Minor
System Impact Boot cannot be upgraded to new version. After rollback, RRU can run
normally.
Probable Cause During RRU boot upgrading process, either flash writing or boot
handover fails, which causes boot version to be rolled back.
Handling Suggestion Try to upgrade boot version manually. If it fails again, please replace
RRU.
Severity Critical
5-2
Probable Cause 1. The board that has been configured does not exist on the rack.
2. The link between this board and master CC board is faulty.
Handling Suggestion 1. In stack mode, check whether inter-frame network cable connection
is proper.
2. Insert the configured board to the correct slot.
3. If board self-link is broken, reset the board.
4. Replace the board.
Severity Minor
Probable Cause 1. IP address configuration for SNTP time adjustment server is wrong.
2. SNTP server is faulty.
3. Network problem exists.
Severity Major
5-3
Severity Major
Probable Cause 1. The software version saved on the main control board is wrong.
2. This board has a hardware fault.
Handling Suggestion 1. Log in Software Version Management interface and download the
running specification package again.
2. Replace the board.
Severity Major
5-4
Probable Cause The slave board fails to synchronize version files saved in relevant
directory with the master board.
Handling Suggestion 1. Log in Software Version Management interface and download the
specification package again.
2. Reset the slave board.
Severity Major
Handling Suggestion Log in Software Version Management interface and download correct
version package again.
Severity Minor
5-5
Handling Suggestion Log in Software Version Management interface, then delete slave
version package file and firmware package file.
Severity Major
Probable Cause 1. The software version associated to the master control board is
wrong.
2. The DOM on the slave board is lack of space.
3. The standby control board has a hardware fault.
Handling Suggestion 1. Delete all files from the slave control board except for those saved
in BIN directory.
2. Replace the slave board.
Severity Critical
5-6
Severity Major
Severity Major
5-7
System Impact 1. If running specification package or its running patch is abnormal, the
corresponding board cannot be powered on after reset.
2. If a specification package has an abnormal file, it cannot be activated
or handed over.
3. If running specification package or its running patch is abnormal,
services may be affected after reset. The severity depends on its
importance. If it is other specification package, services are not
affected.
Handling Suggestion Enter Software Version Management interface and reload software
specification package.
Severity Warning
Probable Cause The alarm is reported when LMT is logged in, and is resumed when LMT
is logged off(The LMT existence time can be calculated according to
the time of alarm being reported and the time of alarm being resumed) .
Severity Minor
Handling Suggestion Check whether the LMT software is created correctly. Then download it
again and activate the specification package.
5-8
Severity Major
Probable Cause 1. The board software saved on the main control board uses wrong
version.
2. The board has a hardware fault.
Handling Suggestion 1. Enter the Software Version Management interface to download and
start this running specification package again.
2. Replace the board.
Severity Minor
5-9
Severity Minor
5-10
Severity Major
Probable Cause 1. The mapping file between policy and scenario is not delivered.
2. The mapping file between policy and scenario is incomplete.
3. The policy file is not delivered.
4. The policy file is incomplete
Handling Suggestion 1. Re-deliver the file about mapping relation between policy and
scenario.
2. Re-deliver the policy file.
Severity Major
5-11
Handling Suggestion The alarm will be restored after board initialization. No handling is
necessary.
Severity Major
Severity Major
System Impact RRU cannot work normally and affect system service.
Handling Suggestion 1. Check the appended information of the alarm, Check if the OMC
configuration data is right.
2. Change the board.
Severity Major
Probable Cause The system is in traffic peak period and the traffic is heavy.
5-12
Severity Minor
Probable Cause The system is in traffic peak period and the traffic is heavy.
Severity Major
Handling Suggestion Check whether version file is correct in the active Software Package, at
the same time download and active the Software Package again.
Severity Minor
5-13
Probable Cause 1. The board's software version, which is saved on the main control
board, is incorrect.
2. The board is faulty.
Handling Suggestion 1. Re-download the hot patch software version on the software
management interface of OMCB.
2. Reset the board.
3. Replace the board.
Severity Major
Handling Suggestion 1. If the specification package in base station is not in the form of
XXX.temp, please download it again from NMS by means of software
version management function. Otherwise, you must activate it.
2. Reset the faulty board.
3. Replace the faulty board.
5-14
Severity Warning
Handling Suggestion Enter the Software Version Management interface to download correct
specification package again.
Severity Critical
Probable Cause The configured carrier frequency is out of the defined range of center
frequency or duplex.
Handling Suggestion The alarm will be recovered automatically when carrier frequency is
configured within the rated range of center frequency and duplex range.
5-15
Severity Critical
Severity Critical
Severity Critical
5-16
Severity Critical
Severity Critical
5-17
Severity Minor
Severity Minor
5-18
Severity Warning
System Impact If SSM messages are constantly lost for long time, phases may not
be synchronized.
Severity Major
Probable Cause The actual optical module cannot support the speed configured by
OMC.
5-19
Handling Suggestion Set the speed of optical module to be lower or equal to real optical
module rate. Then check if the alarm disappears.
Y=>End of alarm processing.
N=>Please communicate with ZTE's customer service representative.
Severity Minor
Probable Cause Optical fiber length is beyond optical module transmission distance
Handling Suggestion Replace the optical module so that it can support longer transmission
distance. After that, check if the alarm disappears.
Y=>End of alarm processing.
N=>Please communicate with ZTE's customer service representative.
Severity Major
5-20
Severity Major
System Impact Failed to reconfigure cell which leads to services interruption at this
moment and unable to offer services any more.
Severity Major
System Impact Will affect the service process and service quality.
Handling Suggestion 1.Check the error description of the alarm, and be sure that the current
value is right(Reference BBU's configuration manual).
5-21
5-22
Severity Minor
Probable Cause GNSS receiver fails to search satellites or the number of searched
satellites doesn't reach minimum requirement.
6-1
Severity Minor
Probable Cause GNSS receiver fails to search satellites or the number of searched
satellites doesn't reach minimum requirement.
Severity Minor
Probable Cause The GNSS receiver fails to search satellites or the number of searched
satellites doesn't reach minimum requirement.
6-2
Severity Minor
Probable Cause The GNSS receiver fails to search satellites or the number of searched
satellites doesn't reach minimum requirement.
Severity Major
System Impact Affect the UE access and handover performance which is under the
cell's coverage.
Probable Cause A pair of neighborhood cells has the identical physical cell ID parameter
while detecting the neighborhood cells' relation configuration.
Severity Major
6-3
System Impact Affect the UE access and handover performance which is under the
cell's coverage.
Probable Cause Two neighborhood cells of a certain cell have identical physical cell ID
parameter while detecting the neighborhood cells' relation configuration.
Severity Minor
Handling Suggestion 1. when RRU is working normally, download the software package
again.
2. Clear rubbish file in RRU.
Severity Minor
Probable Cause 1.Error management of single side: receiving MEP detects a RDI fault
that has relationship with other MEP fault; In single MEP, not receiving
ETH-RDI means the total MEG has no fault.
2.It is used to monitor remote performance: It reflects fault condition
that has happened in remote side and can be used to input of
performance monitoring process.
6-4
Severity Major
Probable Cause ETH-AIS stops alarm when service level detects fault.
Severity Major
Probable Cause The handshake between base station and the first switchboard is failed.
Handling Suggestion Please check whether the transport link between base station and the
first switchboard is normal.
6-5
6-6
7-1
7-2
Handling Suggestion Enter the Software Version Management interface to download the
specification package again. After that, activate it.
System Impact The alarm cannot be reported during the alarm storm.
Probable Cause The number of alarms reported during a certain period of time exceeds
the threshold value.
Handling Suggestion Find an alarm code from additional alarm information. Then handle the
alarm according to the alarm code.
7-3
7-4
Handling Suggestion 1. Use OMC to check whether clock reference source has been
configured. If yes, check whether the clock reference source is normal
(e.g. there is no alarm about lost of clock reference source or degraded
clock quality).
2. Reset the faulty board (note: resetting CC board will cause all
services borne on the board to be interrupted, so please choose proper
time to conduct this reset operation).
3. Replace the faulty board (note: resetting CC board will cause all
services borne on the board to be interrupted, so please choose proper
time to conduct this reset operation).
Probable Cause The measured LCV bit error rate from the link between BBU and RRU
exceeds the configured threshold.
Handling Suggestion 1. Check whether the optical fiber between BBU and RRU is well
connected and the corresponding connector is clean.
2. Reset the corresponding RRU forcibly.
3. Remove and insert the corresponding optical module.
4. Replace the corresponding optical module.
5. Use an optical power meter to measure the optical fiber. Check
whether the power value is less than -18dbm. If yes, please check
whether the RRU is powered on.
7-5
Probable Cause The IP of PPP which gets from negotiation with the other side is
different from itself IP before.
Handling Suggestion Please check the PPP address configuration and modify.
7-6
Probable Cause 1. This alarm notification may be given if quick deplug-and-plug the
connected AISG device.
2. Otherwise, new device is inserted, which has conflict address with
existing AISG device.
Probable Cause 1. This alarm notification may be given if quick deplug-and-plug the
connected AISG device.
2. Otherwise, new device is inserted, which has conflict address with
existing AISG device.
7-7
Probable Cause 1. This alarm notification may be given if quick deplug-and-plug the
connected AISG device.
2. Otherwise, new device is inserted, which has conflict address with
existing AISG device.
Probable Cause Version download is successful or changing boot initial file is successful
when pre-download RRU.
Probable Cause Ethernet EFM protocol detects error data in the transport link.
7-8
Handling Suggestion Please check whether the transport link between base station and the
first switchboard is normal.
Severity None
System Impact The downlink power output drops and the quality of RF output
declines.
7-9
Handling Suggestion Unplug and plug boards, including IQ exchange board. If problem
exists, replace board.
Handling Suggestion 1. Check whether the current hardware supports the time slot closing
function.
2. Check whether RRU works normally.
3. In other case, please close the time slot closing function at
background.
7-10
System Impact Board's power-on failure will cause the board to reset.
Probable Cause Transmission link has a problem. Do statistics on trunk for 24 hours,
then find one of these abnormities: lost of receiving clock, lost of
receiving carrier, output open-circuit, output over-current and link code
violation. Thus, this notification is given.
Handling Suggestion 1. Check DDF connections: whether jumpers are well connected, there
is no impurity, rubber-insulated wires are not in short-circuit.
2. Check the ports of optical transceiver (or repeater) to find out whether
E1/T1 cables are tightly connected at the panels of SA/SE/PSA.
3. Check transmission link. Conduct loopback test to find which node
has a problem.
4. Check whether link loopback test between BSC/RNC and
transmission network is normal.
5. Replace the E1/T1 connection cables at the panels of SA/SE/PSA.
6. Replace the port of repeater (or optical transceiver).
7-11
Probable Cause Transmission link has a problem. Do statistics on trunk for 24 hours to
measure error second, severely error second, unavailable second.
When a measured value exceeds its threshold, this alarm is reported.
Handling Suggestion 1. Check DDF connections: whether jumpers are well connected, there
is no impurity, rubber-insulated wires are not in short-circuit.
2. Check the ports of optical transceiver (or repeater) to find out whether
E1/T1 cables are tightly connected at the panels of SA/SE/PSA.
3. Check transmission link. Conduct loopback test to find which node
has a problem.
4. Check whether link loopback test between BSC/RNC and
transmission network is normal.
5. Replace the E1/T1 connection cables at the panels of SA/SE/PSA.
6. Replace the port of repeater (or optical transceiver).
7-12
LNA
- Low Noise Amplifier
- 低噪声放大器
MMC
- Module Management Controller
- 模块管理控制器
PLL
- Phase Locked Loop
- 锁相环
PSU
- Power Supervision Unit
- 电源监控单元
QoS
- Quality of Service
- 服务质量
RET
- Remote Electrical Tilt
- 远程控制电子下倾角
RF
- Radio Frequency
- 射频
I
RRU
- Remote Radio Unit
- 远端射频单元
SCTP
- Stream Control Transmission Protocol
- 流控制传输协议
TCP
- Transfer Control Protocol
- 传输控制协议
VSWR
- Voltage Standing Wave Ratio
- 电压驻波比
II