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A

Project Report
On

Online Superbazaar
Submitted to

CHHATTISGARH SWAMI VIVEKANAND TECHNICAL UNIVERSITY


BHILAI (INDIA)

in partial fulfilment of requirement for the award of degree


of

Bachelor of Engineering
In
COMPUTER SCIENCE ENGINEERING

by

Priya Poddar
Under the Guidance of
Mrs. Neha Taori
Assistant Professor

DEPARTMENT OF COMPUTER ENGINEERING


SHRI SHANKARA INSTITUTE OF TECHNOLOGY & MANAGEMENT
JUNWANI, BHILAI 490020
SESSION:2018-2019
DECLARATION

I the undersigned solemnly declare that the report of the project work entitled “Online
Superbazaar” is based on my own work carried out during the course of my study under the
supervision of MRS. NEHA TAORI Assistant Professor (CSE).
I assert that the statements made and the conclusions drawn are an outcome of the project
work. I further declare that to the best of our knowledge and belief that the report does not
contain any part of any work which has been submitted for the award of any other
degree/diploma/certificate in this university or any other university.

-------------------------
(Signature of candidate)
PRIYA PODDAR
Roll No:-3352215029
Enrollment No:-AS2109
CERTIFICATE

This is to certify that the report of the project submitted is an outcome of the project work
entitled “Online Superbazaar” carried out by

PRIYA PODDAR Roll No. : 3352215029 Enrollment No. :AS2109

under my guidance and supervision for the award of Degree in Bachelor of Engineering in
Computer Science Engineering of Chhattisgarh Swami Vivekanand Technical University,
Bhilai (C.G.), India.
To the best of my knowledge the report
i) Embodies the work of the candidate him/herself,
ii) Has duly been completed,
iii) Fulfils the requirement of the Ordinance relating to the BE degree of
the University and
iv) Is up to the desired standard for the purpose of which is submitted.

----------------------------------- ---------------------------
(Signature of the Guide) (Head of Department)
Mrs. Neha Taori Mrs. Anamika Jain
Assistant Professor Sr. Associate Professor
Department of Computer Engineering. Department of Computer Engineering

------------------------------
Mrs. Monisha Sharma
Principal
Shri Shankaracharya Institute of Technology and Management, Junwani, Bhilai.
CERTIFICATE BY THE EXAMINERS

This is to certify that the project work entitled


“Online Superbazaar”
Submitted by
PRIYA PODDAR Roll No. : 3352215029 Enrollment No. : AS2109

has been examined by the undersigned as a part of the examination for the award of Bachelor of
Engineering degree in Computer Science Engineering of Chhattisgarh Swami Vivekanand
Technical University, Bhilai.

------------------------ --------------------------
Internal Examiner External Examiner
Date: Date:
CERTIFICATE OF APPROVAL

This is to certify that the project entitled “ONLINE SUPERBAZAAR” carried by Priya Poddar,
student of B.E(C.S.E) seventh semester at Shri Shankaracharya Institute of Technology and
management, Junwani Bhilai (C.G), affiliated to Chhattisgarh Swami Vivekanand Technical
University(CSVTU), Bhilai (C.G) is hereby approved after proper examination & evaluation as a
creditable work for the partial fulfillment of the requirement for awarding the degree of bachelor
of engineering(CSE).
ACKNOWLEDGEMENT

A few words of gratitude written on sheet of paper can never completely describe our feeling of
ineptness to the people involved in the successful completion in my project.

It is a matter of profound privilege and pleasure to extend my sense of respect and deepest
gratitude to my training instructor Ms. Neha Taori Assistant Professor(CSE) , under whose
precise guidance and gracious encouragement I had the privilege to work.

I avail this opportunity to thank Mrs.Anamika Jain, Head of the Department of computer
Science And Engineering .Applications for facilitating such a working and pleasant environment
in our department and also her everlasting encouragement and support throughout.

I acknowledge with the sense of responsibility and gratitude to Mrs. Monisha Sharma
Principal-Shri Shankaracharya Institute of Technology & Management, Bhilai for infusing her
endless enthusiasm into all of us & instilling a spirit of dynamism in us.

We would also like to thank the many people in our college, faculty members of Computer
Science And Engineering Department and supporting staff, for always being helpful over the
years.

Last but not least, we would like to express our deepest gratitude to our parents for their
continuous moral support and encouragement. We hope, we will make them proud of our
achievements, as we are proud of them. Their love accompanies us wherever we go.

PRIYA PODDAR

Enrollment no-AS2109

Roll no- 3352215029


Table of Contents

Content Page No
Abstract 8-9
List of figure 10
Chapter 1 Introduction 11-12
1.1 Overview 12
1.2 Objective 12
Chapter 2 Literature Review 13-21
2.1 Introduction To Literature Review 14
2.2 Research Variables 14
2.2.1 Purchase Intention 14
2.2.2 Price Attractiveness 15
2.2.3 Time Saving 16
2.2.4 Perceived Risk 17
2.2.5 Enjoyment and Excitement 19
2.2.6 Tangibility 20
Chapter 3 Problem Identification 22-26
3.1 Problem Definition and Analysis 22

Chapter 4 Methodology 27-34


4.1 Design 29
4.2 Data Flow Diagrams 30
Chapter 5 Results & Discussions 35-43
5.1 Results 36
5.2 Database Tables 41
Chapter 6 Conclusion & future scope 44-46
Bibliography 48
ABSTRACT

This is a small scale project for Online shopping. The basic idea is that
customer’s can buy products similar to those in BigBazaar or Vishal Mega Mart or
any SuperBazaar using a console based application on Java. The customer can enter
the email and password and can create an account and then generate the receipt of the
products purchased.

The Online Shopping system enables vendors to set up online shops,


customers to browse through the shops, and a system administrator to approve and
reject requests for new shops and maintain lists of shop categories. Also on the
agenda is designing an online shopping site to manage the items in the shop and also
help customers purchase them online without having to visit the shop physically. Our
Online Superbazaar will use the internet as the sole method for selling goods to its
consumers. Shopping will be highly personalized and the Superbazaar will provide
lower prices than most competitors.

It is an online store that enables website owners to sell their product online. It is a shopping
cart that enables the day-day sales functions. It includes product and customer management
modules. This website will be useful to anyone who wants to purchase items using internet.
It maintains the details of customer details ,cart products, addition of new customers,
products and also updating, deletion for the same.

The primary features of the project entitled "ONLINE SUPERBAZAAR" are high
accuracy, design flexibility and easy availability. And also it uses database tables
Representing entities and relationships between entities.

The application was designed into two modules first is for the customers who wish to
buy the articles. Second is for the storekeepers who maintains and updates the
information pertaining to the articles and those of the customers.

The end user of this product is a departmental store where the application is hosted on
the web and the administrator maintains the database. The application which is
deployed at the customer database, the details of the items are brought forward from the
database for the customer view based on the selection through the menu and the
database of all the products are updated at the end of each transaction.

Data entry into the application can be done through various screens designed for
various levels of users. Once the authorized personnel feed the relevant data into the
system, several reports could be generated as per the security.
LIST OF FIGURES

Figure Number Title of Figure

5.1 Welcome Screen

5.2 Register Screen

5.3 User Login Screen

5.4 Add Products to Cart

5.5 Bill Generation

5.6 Expected Delivery and feedback

5.7 Admin Login

5.8 Adding Products to store

5.9 Review feedback From Customer

5.10 User Details Table Field

5.11 Product details table Fields

5.12 User Cart Table Fields


CHAPTER – 1
INTRODUCTION
1.1 OVERVIEW
The aim of this project is on the shopping console based application ,it is developed using
CORE JAVA, JDBC,MYSQL. The application is very useful where the buyer can directly
buy the products from home via internet on mobile or system. The application reduces lot of
work load for customer as well as owner. The transaction of money is completed in real time
system. Some of the online shops are EBAY Amazon. By this online shopping the product is
directly delivered to customer home.

Online shopping is the process consumers go through to purchase products or Services over
the Internet. An online shop, e-shopping, e-store, internet shop, web shop , web store , online
store, or virtual store evokes the physical analogy of buying products or services at a bricks-
and-mortar retailer or in a mall.

All types of stores have retail web sites, including those that do and do not also have physical
storefronts and paper catalogs. Online shopping is a type of electronic commerce used
for business-to-business(B2B) and business-to-consumer (B2C) transactions.

1.2 OBJECTIVE
Providing the feel of shopping to the customers just as like shopping mall like Vishal mega
mart, Pantaloons, Big Shop etc virtually will be highly accepted by the customers. So
designing and processing section will play a vital role to attract customers and gain
maximum business area. Under this new online shopping system, the will be two modules
upon which the entire system will depend. The first part will be admin control panel and the
next part will be for customers. Through admin panel, admin will able to make
documentation, set price, number of items and review feedback and much more.
On the customers side,
they will able to register themselves, login, add products to their cart, checkout, billing
amount, select delivery address of products, view expected deliver date and checkout. All
products has been categorized into different sections and easy searching process through
provided options such as products within particular range, size, colors etc. To start
purchasing using this online portal, each customers should have a valid login id and
password. Verification of account will be done through customers valid email id.
CHAPTER – 2
LITERATURE REVIEW
2.1 INTRODUCTION TO LITERATURE REVIEW
This chapter will mainly discuss on the study that are done by previous research of other
authors in the similar area of the present study. Throughout this chapter, there will be
comprehensive discussion on theoretical and practical views of previous studies done in
online shopping and offline shopping for apparels. This study combines factors that other
studies have done that will influence the consumer’s purchasing decision in online and offline
stores for apparels. It includes the price attractiveness, time saving, perceived risk, enjoyment
and excitement, tangibility and high interactivity. All of these factors will contribute to the
study of customer’s purchasing intention for apparels on both stores which includes online
and offline shopping. Pan, (2007) defined purchasing intention as the eagerness of purchasing
the product. Similarly, Engel, Blackwell and Miniard, (1990) defines purchasing intention as
a psychological process of decision-making. In online shopping, it is expected that shoppers
are more likely to associate price attractiveness and time saving with their intention to shop
while in offline shopping, consumers are more likely to associate tangibility, high
interactivity and enjoyment with their intention to shop. As a result, online marketers or
retailers should be aware of the problems faced by the consumers and their perceived risk to
increase their intention to shop in online. Designers must take note of consumers’ needs
because the usability is the starting point to get the confidence and support of the consumers

2.2 RESEARCH VARIABLES

In this part of the study, definition and citations from other authors of the dependent and
independent variables in the similar area of research will be presented here.

2.2.1 Purchase Intention

From the study of Pan (2007, p.5), that defines purchasing intention as a psychological
process of decision-making. According to Pan (2007), “purchasing decision process” is when
the relevant information is searched by the consumers that are motivated by the fulfillment of
demands according to personal experience and the external environment; then after
accumulating a certain amount of information, they begin to evaluate and consider; and
finally after comparison and judgement, they make the decision on certain products.
In the recent study of Chen, Ching and Tsou (2007), the authors cited from Azjen (1988);
Azjen and Fishbein (1980), that the theory of reasoned action (TRA) states that behavioral
intentions formed through the attitude toward a behavior and subjective norms lead to actual
behavior given the availability of resources and opportunities. A person’s interest in
performing a particular behavior is reflected by the attitude toward a behavior and it is
determined through behavioral beliefs; these beliefs are obtained through a cognitive
evaluation of outcomes associated with performing the behavior and the strength of the
association between outcomes and behavior; while the evaluation produces either a favorable
or unfavorable response to the object, person, thing or event (Chen, Ching and Tsou, 2007).

According to Monsuwe, Delleart and Ruyter (2004), there are five external factors to
understand consumer’s intention to purchase in the internet which is the consumer
personality, situational factors, product characteristics, previous online shopping experiences
and the trust in online shopping. Consumer’s trait includes their demographic factors such as
age, income, gender and educational level will lead them to have the intention to shop online.
For age factor, consumers that are aged under 25 has more potential to shop in online because
of their interest in using new technologies to search for product information and compare and
evaluate alternatives (Wood, 2002). For educational level, higher educated consumers are
more likely to use the internet for their shopping medium because they are more computer
literate (Burke, 2002).

The last factor that will influence consumer’s intention purchase in online is the trust in
online shopping. According to Lee and Turban (2001), reasons that consumers choose not to
shop online is because consumers lack of trust in online shopping. Attitude towards security
transaction such as payment security, consumer information privacy, return policy, and
product shipping guarantee predicts online purchasing intentions for apparels product (Kim,
et. al., 2003). Similarly, consumer’s trust towards online shopping is based on the level of
security and privacy.

2.2.2 Price Attractiveness

Price is a form of monetary that people use for any transactions. It is predicted that price of a
product differs in online and offline shopping. According to Xia and Monroe (2009),
consumers will save in monetary when there are price promotions on specific products. In an
online context, consumers are more likely to depend on the price cues to determine the
quality of a product which are presented in the web site because they cannot see or touch the
actual product (Jiang and Rosenbloom, 2005). The study of So, Wong and Sculli (2005)
resulted that when there is the presence of promotional offers, consumers will have higher
intention to purchase in web-shopping; purchasing decisions and choice making from
alternative evaluations can be made easily when there is the presence of promotional offers.

According to Xia and Monroe (2009), their study resulted that consumers with a shopping
goal are more responsive towards promotional messages such as “pay less” and “discount”
while consumers without shopping goal are responsive towards promotional messages such
as “save more” and “free gift”. Xia and Monroe (2009, p.691) cited from (Monroe, 2003) that
price promotion have several benefits such as to increase demand, adjust fluctuations in
supply and demand, and increasing consumers’ purchasing over time.

As we know that online shopping requires shipping fees for product delivery. It is expected
that some consumers intention to purchase a particular product because they have to pay extra
charges for the delivery service. But according to Jiang and Rosenbloom (2005), e-tailers can
use charges for shipping and handling as a tool to attract patronage by matching consumers’
delivery needs; for example, some consumers who would prefer a quick delivery will have to
pay higher cost while others may prefer to wait if they pay lower shipping and handling
charges.

Pricing factor will also contribute to the shopping convenience. Price perception is positively
and strongly correlated with shopping convenience (Jiang and Rosenbloom, 2005). Similarly
agreed by Jayawardhena and Wright (2009), shoppers who value convenience can obtain the
benefits of product and services with less money spent and this would have a positive
relationship with shoppers’ excitement; increasing search efficiency by eliminating travelling
costs and psychological costs brings convenience in e-shopping.

2.2.3 Time Saving

Time is also perceived as one of a factor that relates with intention to purchase in a shopping
context. It is believed that consumers have their own perception of time, whether or not to
shop from the internet. According to Hansen and Jensen (2009), accomplishing the shopping
trip as soon as possible refers to the time-saving oriented consumers and they prefer store
choices favoring quick shopping; people who dislike shopping and approaching for time
saving retail stores refers to the economic shoppers or known as “problem-solvers”.

In online shopping, it requires less effort and better decision making for consumers who opt
to purchase at the e-store (Jiang and Rosenbloom, 2005). Shoppers may save their time in e-
shopping because they do not have to go through any effort on travelling to a mall or saving
their time in other psychology factors such as traffic jam etc. Online shopping increases
search efficiency by eliminating travelling costs and psychological costs brings convenience
in e-shopping (Jayawardhena et. al., 2009). Comparing online and traditional shopping,
Alreck and Settle (2002) found that internet shopping was viewed as saving more time.

Shoppers who value convenience can obtain the benefits of product and services with less
effort and this would have a positive relationship with shoppers’ excitement (Jayawardhena
et. al., 2009). Ordered products are directly delivered to the door is the greatest interest to
many consumers because online shopping does not requires us to leave the hours or office
(Chen and Chang, 2003). According to Monsuwe, Delleart and Ruyter (2004), the main drive
of online shopping is that the internet is time saving and accessible 24 hours a day. Shopping
in the internet saves time and effort because consumers are able to shop any time in the
comfort of their home; especially for consumers who have little amount of free time because
of extended working hours (Wolfinbarger and Gilly, 2001).

Consumers expect timely delivery in the online store as they browse and “internet shopping”
is just alike as they visit the “offline stores” and they “create order transaction” just like they
“purchase the product” (Ahn, Ryu and Han, 2004). In the previous study of Koyuncu and
Bhattacharya (2004), the researchers found that online shopping offers better prices on the
products and it allows consumers to shop more quickly than other shopping alternatives, and
this will lead individual to be inclined to increase their shopping from the internet. According
to Monsuwe, Delleart and Ruyter (2004), online shopping requires least effort, inconvenience
and time investment for consumers to browse the whole product-assortment; consumers can
make the correct decisions efficiently because they can gain vital knowledge about firms,
products and brands.

Consumers also expected that product delivery in online shopping will be quicker compared
to offline stores and timely delivery on their convenience time; factors that keep consumers
satisfy in using internet as a tool for shopping is timely and reliable delivery (Ahn, Ryu and
Han, 2004). Broekhuizen and Huizingh (2009) expected the relationship between time or
effort savings and purchase intentions is strengthen; consumers will place more emphasis on
the time and effort savings once they have experienced how little time and effort takes to
make an online purchase. Liu, He, Gao and Xie (2008) suggested that to save customer’s time
and fully reflect the convenience of online shopping, e- marketers should strengthen the web
site’s transaction capability and make sure all operations can be completed online.

2.2.4 Perceived Risk


Perceived risk is defined as consumer experiencing consequences or the amount of
uncertainty in contemplating as particular purchase decision. (Cox and Rich, 1964).
Similarly, Gronhaug, (1976); Newall, (1977); Upah, (1980) defined perceived risk as the
potential of unfavorable consequences and the level of uncertainty in a purchasing situation.
Stone and Gronhaug (1993) defined perceived risk increases psychological costs when
feelings of discomfort occur in an individual. According to Walker and Johnson (2006), they
stated that perceived risk has two main concerns. First is concerning the service delivery
system’s technical performance or functional reliability; and second is concern on privacy
and security. Functional or performance goals, psychological goals, or the means of money,
time and effort invested to attain those goals may be regarded as the consequences (Park and
Stoel, 2005).

There is certain risk that consumers will face when making online purchase. Shopping on the
internet which is a new medium for consumers will be a challenge for them because shopping
on the internet is relatively new and consumers have less experience with it (Monsuwe,
Delleart and Ruyter, 2004). According to Sorce, Perotti and Widrick (2005), perception of
convenience in the internet and its informative sources will positively affect good decision
making for online shopping but the decision will be negatively influenced when there is high
perceived risk. From the research of So, Wong and Sculli (2005), excessively worries of
security from the perceived risk will lead a consumer to decide not to conduct web-shopping.
When consumer’s perceived risk is lower, then their purchasing intention will be higher (Park
and Stoel, 2005).

Perceived risk is expected to be more distinct in online shopping compared to offline


shopping. Perceived risk in online shopping can be reduced in terms of appropriate
description the product. To reduce risk, product information and its description should be
clearly stated as well as the store policies (Kwon, 1991). Internet marketers must also create
trust with online buyers so to lower the buyer’s perceived risk. There is an important
moderating effect on trust with the relationship between consumers’ attitude toward Internet
shopping and intention to shop online (Monsuwe, Dellaeart and Ruyter, 2004).

Perceived risk can be reduced when the consumers are more familiar with the online
technologies (Kleijnen, 2007). Similarly, Bucklin and Sismeiro (2003) state that consumer’s
skills are more advanced when they learned how to shop through a site this will increase their
efficiency in shopping. Past experience and ongoing usage of internet-based purchase will
increase consumer’s familiarity and thus, feeling of anxiety and perceived risk should be
reduced of such purchases; to lessen consumer’s anxiety, knowledge about the actual
experience with the internet should be increased (Kuhlmeier and Knight, 2005).

2.2.5 Enjoyment and Excitement

Excitement is defined as high level of enjoyment and stimulation that has the positive
emotional state (Russell, 1980). Excitement can also be associated as to satisfy retail
outcomes (Dawson, 1990). According to Lotz, Eastlick and Shim (1999), the emotion that
has been considered as the key experience that attracts customer to a shopping mall is
excitement. Jeong, Fiore, Niehm and Lorenz (2009, p.109) cited from (Eroglu, Machleit and
Davis, 2003; Mano and Oliver, 1993) that emotional pleasure is defined as the degree of
happiness and pleasantness and arousal as the degree of stimulation, excitement, and
alertness; therefore, dimensions of emotional pleasure and arousal may mediate consumer
experiences and web site patronage intention. Similarly, as the web site’s shopping is more
enjoyable, consumers are more likely to purchase a product (Monsuwe, Delleart and Ruyter,
2004).

The research of Millan and Howard (2007) resulted that Hungarian shoppers visited shopping
centers for both utilitarian and experiential reasons; some viewed shopping as a leisure
activity accompanied by somebody and enjoyed looking around while accomplishing their
shopping task. Rajamma, Paswan and Ganesh (2007) suggested that there is a higher
importance to the enjoyment aspect of shopping for consumers who prefer to shop in offline
stores compared to those consumers who feel comfortable purchasing from the internet.
Otieno, Harrow and Lea-Greenwood (2005) stated that women enjoyed shopping because of
the fashion, trends, fun, for browsing, felt special, looked good on the apparels, claimed to be
“shopaholic”, retail therapy, forget other problems, love for clothes, etc.

While in online shopping, consumers is expected to relate enjoyment and excitement with the
experience absorbed in the purchasing process and the excitement level is expected to arise
during the product delivery process. According to Broekhuizen and Huizingh (2009), online
shopping causes enjoyment which is fun and playful rather than from shopping task
completion; customers may regard the purchase of goods in online shopping as an experience
and the perceived entertainment will be regarded as enjoyment to them.

Consumers tend to browse more, engage in more unplanned purchasing and seek out more
stimulating products when they feel pleasant and aroused in the shopping environment
(Monsuwe, Delleart and Ruyter, 2004). Consumer’s intention to return should increase as the
extent a consumer associate excitement with an e-tailer increase; as the psychological cost
reduces, the online shopping experience will be more enjoyable and therefore creates
excitement (Jayawardhena and Wright, 2009). Consumers will have more positive attitude
when they enjoy the experience of online shopping and are more likely to adopt internet as a
shopping medium; potential of entertainment of online shopping will reflect consumers’
enjoyment (Monsuwe, Delleart and Ruyter, 2004). From the research of Jayawardhena and
Wright (2009), it resulted that the assessment of the e-tailing environment leads the
customers to enjoy the shopping experiences; they also found that positive word of mouth
will be created when it is influenced by the excitement positively.

2.2.6. Tangibility

Regardless of online shopping or offline shopping, tangibility is expected to be a factor that


consumers will consider during the purchasing process. Tangibility products including shoes
and clothes; although it is considered as standardized products, consumers need to feel it and
touch it to make their purchasing decisions (Rajamma, Paswan and Ganesh, 2007).
Consumers are particular about the tangibility of a product is because they need the security
and assurance of the product purchased is in a good condition and assurance of purchasing
the right thing.

According to Kotler (1974); Bitner (1992); Solomon, Suprenent, Czepiel and Gutman (1985),
assurance is important to capture confidentiality, shopping security, complaint resolution,
problem solving and warranties. In an online shopping environment, consumers are not
associated with a physical location while they are only communicating with a machine and
not human being (Ekeldo and Sivakumar, 2004). With the inability of consumers to feel and
touch the product in an online context because online retailing lacks the tangible features, it
makes it difficult to market those products on the internet. (Lindstrom, 2001).

Rajamma, Paswan and Ganesh (2007) stated that offline shopping will be perceived in higher
tangibility level because of its physical location and buildings that consumers can attached
with the sensory cues; while in online shopping are by definition but in virtual. Monsuwe,
Delleart and Ruyter (2004) states in an online context, lower tangibility of a product is caused
by the lack of physical contact and assistance in the shopping process; consumer’s intention
to shop on the internet will be low when there is a need to seek advice from a salesperson
regarding the considered product. The reason why consumers like to shop in an offline
context is because the stores fulfill the realistic expectations (Rajamma, Paswan and Ganesh,
2007).

For internet shopping, product such as books, CD’s, videotapes, groceries and flowers which
is more familiar will have higher potential to be purchased by the consumers (Grewal, Iyer
and Lavy, 2004) while products such as car, computers, perfume, perfume or lotion has the
lower potential to be purchased by the consumer because it requires more personal
knowledge and experience (Elliot and Fowell, 2000). Rich, sensory-oriented product
information on the screen is provided for clothing to substitute the tactile experience, so that
it may be useful to satisfy the consumer’s purchasing criteria (Park and Stoel, 2005). Personal
contact is required or expected when there is event of something going wrong or creating
uncertainty in the mind of the customers (Walker and Johnson, 2006). Some consumers may
perceive that the items offered in online shopping will be difficult to choose than offline
shopping because they need to seek advice from sales personnel (Hansen and Jensen, 2009).

To reduce insecurity in online shopping, designers must take note of consumers’ needs
because the usability is the starting point to get the confidence and support of the consumers;
besides that, tangibility also helps to reduce heterogeneity of the web site in the supply of the
service and to improve quality control (Alzola and Robaina, 2006). This statement is also
parallel with the study of Liu, He, Gao, and Xie, (2008) where they suggested that because
the products are intangible in the online shopping environment.
CHAPTER – 3
PROBLEM IDENTIFICATION
3.1 PROBLEM DEFINITION

To develop a console-based java application to improve the service to the customers and
merchant which in turn increases the sales and profit in "ONLINE SUPERBAZAAR"

3.1.1 Goals for the System and the Project


The system is capable of maintaining details of various customers, vendors, Products
and storing all the day to day transactions such as generation of shipment address bills,
handling customers and product receipts, and checkout.

3.1.2 Constraints of the System and the Project


ONLINE SUPERBAZAAR is developed in Java 1.2.2 using Java as front end
and it could run only on Java 1.2 and onward versions.

3.1.3 Hardware and Software Requirements


HARDWARE: The following are the minimal hardware requirements to execute the project

 Intel P-IV Processor or later


 1 GB RAM
 40 DB Hard Disc Space minimum

SOFTWARE :

 Operating System: Windows NT/Windows XP/Windows 7 with IIS Server


 Frontend: J2EE
 IDE: Eclipse Oxygen
 Database: MySQL Server

3.2 HOW TO ANALYZE PROJECT RESULTS AND ASSUMPTIONS

Whatever approach you use, the most important thing is to ensure thet analysis is accurate
and relevant, and that is understood by the people using the findings, and that results are
available when they are needed.

1. Develop a rough plan for your analytical work


This is an extension of your monitoring plan. You should try to quickly determine:
 What questions do you want to answer(for example: Did we achieve our
objectives? Did out community strategy work?)
 What data will you use to answer the,
 Who will do it
 When they will do it
 Who will use the results

2. Conduct initial descriptive analysis


Look at the relevant data sets. For quantitative data, look at the maximum and
minimum values for any given variable and see if they make sense. Calculate the
mean and the standard deviation. If it is appropriate, look in the date in frequency
tables to plot them on a graph. For quanlitative data, read or look through the data. In
either case, discuss the results of the descriptive analyses with members of your team.

3.3 REFINE AND IMPROVE YOUR DATA AS NECESSARY

If you find holes or errors in your data, see if you can go back to the original data source and
fill or correct them.

Increase by 30%?As discussed above, testing assumptions generally entail making some sort
of comparison. For example, your comparisons might be :

 Comparing your project site to itself over time- For example, decrease in incidences
of poaching within a protected area over a three year period, increase in wildlife
species, reduced vulnerability of local communities to human/wildlife conflict.
 Comparing one or more sites to others-This could be between sites or communities
within your project or comparison between a site within and a site outside a protected
area( sometimes referred to as a control group).If you contribute your project data to
larger data sets, you can then compare across many projects, thus facilitating learning
 Comparing actual work with planned work-In other words analyzing where you are in
relation to where you thought you would be. This type of comparison is important to
improve your planning ability.

3.4 TEST YOUR ASSUMPTIONS

Go back to your original results chains and to your goals and objectives. Do you reach your
desired goals and objectives? For example, Did the number of fish increase? Did household
incomes increase?

3.5 MAKE SENSE OF YOUR RESULTS

Through an analytical process you should not only identify how you are progressing within
your project, but also consider why you have achieved these results and determine what
needs to happen next. Reflection on activities and processes compliments the analysis of hard
data generated through monitoring, enabling teams to look at the “how” and the “why” not
just the “what”; the relation along with a material and the processes that a company
outcomes.

These need to be explored by considering the results offered by an analysis of monitory data
in the context of your model, result chains and/or log frames. If you implemented an activity
and the desired impact or outcome did not occur, there are at least four possibilities to explain
what you saw:

 Your original logic was wrong


 Your original logic was correct but you did a bad job of executing the activity
 Your original logic was correct and you did a good job of executing the activity but
your monitoring is faulty
 Your original logic was correct and you did a good job of executing the activity and
your monitoring is fine but the world changed and a new factor/factors emerged.

Any one of these (or a combination) can have an impact on the elements of your project. The
process of analysis helps the team to recognize these problems and achieve a greater
understanding of what has happened in order to make decisions and/over management
recommendations on how and where changes need to be made.

3.6 DO OTHER EXPLORATORY ANALYSIS

In addition to testing your main assumptions, you might also want to take the opportunity to
look at your data and see what other information you might be able to glean from them. Are
there any surprising correlations between variables?

As you go through your analysis, it is good practice to keep track what you are doing in effect
keeping a laboratory notebook. This record will be useful for your team when you want to
repeat analysis at a later date as more data come in or when you want to write them up in
reports. As existing project staff moves on, it will also help insure that new project staff have
a record of what was done, what was learnt as a result and why, therefore, particular
decisions were taken (thus contributing to an organisational memory). Finally, it becomes the
foundation for learning as discussed in the next step. Good documentation will include the
following:

 Brief description of the issue/activity/approach.


 What were the challenges?
 What was done?
 What has been learnt?
 What worked? How?
 What could have been done differently? How?
 What were the contributing factors?
 What are the next steps and/or management recommendations in light of your
analysis?
CHAPTER – 4
METHODOLOGY
The Current shopping System is critical to set up online shops, customers to browse
through the shops, and a system administrator to approve and reject requests for new shops
and maintain lists of shop categories. This is a small scale project for Online shopping
System. The basic idea is that the candidates can buy product from anywhere during any time
by using their card number and password provided to them. The database will maintain the
product details information. This Online shopping system involves with two types of users.

 CUSTOMER
 ADMINISTRATOR
CUSTOMER ROLE:

The customer’s can login to the System. He/She can view his/her product details and
buy their product. The customer can just view the information whereas he/she could not make
changes in the database.

ADMINISTRATOR ROLE:

The administrator plays a vital role in the Online shopping system. The administrator controls
the entire database. The report of the product is generated by the administrator itself. The
main role of the administrator is to safeguard the database and can add/delete the products
from the database.

The supplementary specification applies to online shopping system. This specification


defines the non-functional requirement of the system such as:

FUNCTIONALITY:

Since it stand alone application, one or more user may use it at a time.

USABILITY:

Desktop interface
Windows 98/2000/XP/7/8/NT

TECHNOLOGY:
Front End : JAVA
API : JDBC API
Database : MySql Server

4.1 DESIGN
4.2 DATA FLOW DIAGRAMS

CONTEXT DIAGRAM

Product details

Enhance Customer
Merchant Product

Update

Order

Delete

Customer Details
First level data flow diagram for marchant login to enhance store

Merchant Details

Stores Enhance
Merchant
stores

Store Details
First level data flow diagram for merchant login to enhance stores

Merchant Details

Stores Delete

Merchant Or

Update

Updated store

Details
First level dataflow diagram for customer processing on products

Product details

Customer Produc Product


t name type Customer

Details

Amount Payable
Second level data flow diagram for bill shipment

Product details

Bill
Customer Product Bill Shipment
Order s
Processing

Address
Shipment Specified by
the Customer

Address
CHAPTER – 5
RESULTS AND DISCUSSIONS
5.1 RESULTS
In the above project I have developed a console based application in JAVA for “Oline
Superbazaar” through java based applictication. Here I have successfully studied about this
application specification and requirement. In this above study I have come with few problems
and few conclusions. JAVA is a great platform for apps development for the beginners and
app development though java platform thus requires a skilled knowledge. But it is platform
for apps development worldwide about 300 million java apps are currently used world wide.
Fig 5.1: WELCOME SCREEN

Fig. 5.2: REGISTER SCREEN


Fig. 5.3: USER LOGIN SCREEN

Fig 5.4: ADD PRODUCTS IN CART


Fig. 5.5: BILL GENERATION

Fig. 5.6: EXPECTED DELIVERY AND FEEDBACK


Fig. 5.7: ADMIN LOGIN

Fig. 5.8: ADDING PRODUCTS TO STORE


Fig.5.9: REVIEW FEEDBACK FROM CUSTOMERS

5.2 DATABASES TABLES

Fig. 5.10: USER DETAILS TABLE FIELDS


Fig. 5.11: PRODUCT DETAILS TABLE FIELDS
Fig. 5.12: USER CART TABLE FIELDS
CHAPTER – 6
CONCLUSIONS & FUTURE SCOPE
6.1 CONCLUSION

The central concept of the application is to allow the customer to shop virtually using the
console and allow customers to buy the items and articles of their desire from the store. The
information pertaining to the products are stores on an RDBMS at the server side (store).
The Server process the customers and the items are shipped to the address submitted by them.
The application was designed into two modules first is for the customers who wish to
buy the articles. Second is for the storekeepers who maintains and updates the
information pertaining to the articles and those of the customers

The end user of this product is a departmental store where the application is hosted on the
web and the administrator maintains the database. The application which is deployed at the
customer database, the details of the items are brought forward from the database for the
customer view based on the selection through the menu and the database of all the products
are updated at the end of each transaction.

Data entry into the application can be done through various screens designed for various
levels of users. Once the authorized personnel feed the relevant data into the system, several
reports could be generated as per the requirements.

This system offers information relevant to the user accessing the application thus avoiding
unnecessary overloading and at the same time maintaining the security.

6.2 FUTURE SCOPE

With discussion of above it is clear that most of the consumers want to purchase the product
from online. In the present environment the people have not so much time that they will visit
in the stores and purchase the product. Online shop plays a greater role for those types of
consumers who have no time and want to avoid the crowd. But still there are some points
who affect the consumer’s behavior about online shopping but overall in the next 5 to 10
years the online shop give a huge competition to the retailers. Because online consumers are
rapidly increasing and if consumers increase than online shop will increase. In last it is clear
that in future there is huge scope for online shop and online shopping. The consumers are
more attracted towards online shopping.
BIBLIOGRAPHY
1. www.google.com
2. www.w3schools.com
3. www.mysql.com
4. “Java complete Reference”,McgrawHill
5. www.100projects.com
6. Wikipedia
7. www.tutorialspoint.com
8. E.Balaguruswamy, “Programming with JAVA”, McgrawHill
9.Roger S.Pressman, “Software Engineering A Practitioners Approach”,McGrawHill