Beruflich Dokumente
Kultur Dokumente
Company overview:......................................................................................................... 6
Performance: .......................................................................................................................... 7
Mission statement:.......................................................................................................................... 8
Policies: .......................................................................................................................................... 8
Corporate governance:.................................................................................................... 9
Board of directors:.................................................................................................................. 9
PESTEL: .............................................................................................................................. 10
1. Political:............................................................................................................................... 10
2. Economical: .................................................................................................................. 11
3. Social: .................................................................................................................................. 11
4. Technological: ..................................................................................................................... 11
5. Legal: ................................................................................................................................... 11
6. Environmental: .................................................................................................................... 12
RBV: ............................................................................................................................................ 16
1. Marketing: ........................................................................................................................... 16
2
2. Finance: ............................................................................................................................... 17
3. R&D: ................................................................................................................................... 17
5. HRM: ................................................................................................................................... 18
6. IS: ........................................................................................................................................ 19
IE Matrix:............................................................................................................................. 22
-2 ................................................................................................................................... 23
4 .................................................................................................................................... 23
-1 ................................................................................................................................... 23
2 .................................................................................................................................... 23
-2 ................................................................................................................................... 23
4 .................................................................................................................................... 23
-1 ................................................................................................................................... 23
3
Resource utilization ....................................................................................................... 23
2 .................................................................................................................................... 23
-2 ................................................................................................................................... 23
4 .................................................................................................................................... 23
-2 ................................................................................................................................... 23
0.66 ................................................................................................................................ 23
IS Average ..................................................................................................................... 23
3.2 .................................................................................................................................. 23
4
Executive summary:
We have chosen SAS Company to analyze its strategic management plan. This strategic plan
is made for the overall organization not for a specific department. It will help the company to
increase its profits by establishing and enhancing their positioning in the market, and how
they are positioned internally. We have identified the factors that affect both internal, and
external environments. Then, we have chosen the best strategy that help the company fit with
the surrounding environment and also help the company to fit with the internal culture and
anything inside it or even changing the tasks, then we provided an action plan to guid the
measurement to help the company evaluate their current strategies, and the recommended
strategy
5
Company overview:
products, such as electronic covers and switches. It also provides after-sale service for
damages caused by users, and manufacturing defects. SAS is a huge corporation that is
divided to 4 small companies; SAS, Abbas, SMART, and iHome. SAS is the main
headquarter for the corporation that includes all management teams and different
departments. Abbas is the main factory for SAS; it includes the inventory and packaging
teams. SMART is selling special innovative products, such as SMART L.E.Ds and touch
electric keys. ihome is selling electric keys and covers that suits each home as customers can
make their own features on the company’s products to meat each preference. SAS is a B2B
business, as it deals with retailers and wholesalers. SAS have an experience in the market for
25 years. It is located in many countries, such as Saudi Arabia, Syria, Qatar, Lebanon, Dubai,
and Oman. In Egypt, it is located in the industrial zone inside 10th of Ramadan.
6
Current situation:
Performance:
ROI: their gain in investment was 200 million and their cost of investment was 5
Market share: their total revenue was 300 million and the industry total revenue was
Profitability: their profitability was 70% which means that they receive a lot of profits
According to those calculations, SAS Company is performing well in the market. Although,
they have to enhance this performance as the industry average is higher in ROI and Market
share.
7
Strategic Posture:
Mission statement:
“Through commitment to people systems and technology, we lead the way in providing
value to our customers and to our stakeholders by producing creative electric keys in
Unfortunatly, this statement is not clearly stated in the organizations; as first-line managers
and employees do not know that there is something called a company mission. In addition,
this statement is not sufficient enough theoretically because it lacks the companys’ self-
concept, concern for public image, philosophy, and survival, growth, and profitability.
Policies:
There are different types of policies that SAS Company follows, which are:
Originated Policies: The top manager of the business formulates policies for the
some issue, the unit head appeals his superiors for a decision
Those policies are clearly stated and respected inside the organization. On the other hand, it
is not stated in the mission statement as they did not mention their self-concept, and their
philosophy.
8
Corporate governance:
Board of directors:
The owners of the company are on the board of directors and they are internal
members.
According to their rules, the CEO holds 40% of the company shares, and the other 60%
is held by the owner of the company. In addition, all shares are privately held.
We recommend that the company can transform their shares to be publicly held to gain more
The board members have to have managerial knowledge in order to be able to set the
mission and purposes of the organization, choosing and evaluating the performance of
CEO, set company strategy and plans give a meaningful personal financial information,
identifying personal and public relations that could benefit the organization's achieve
its goals and create the company reputation. As for skills they had to have problem
solving skills, creativity, mathematical skills and team working. As for a background
they have to have a different background in HR, management, Finance, marketing even
not only in the formulation stage, but also in the implementation and evaluation stage;
as they ask for reports on a monthly basis and provide suggestions for the CEO and top
managers.
Top management:
9
There are two groups that constitutes top management; the board of directors and the CEO.
Any top manager should have different skills, such as: communication, persuasion,
negotiation, leadership, decision-making, and problem solving skills. Top managers have
been responsible for the company’s performance over the past years. They are two managers,
both are promoted internally; one of them is in the top management level from 7 years, and
the other one is in the top management for 2 years. Both of them work together through
planning, organizing, leading, and controlling; as they are highly involved in all strategic
management stages.
They interact with lower level managers on a daily basis and they interact with the CEO
on a weekly basis, and sometimes before that if there is a big decision to take. This is
considered as a strength. All decisions are taken ethically with a corporate social manner in
order not to lose good reputation in the market. In addition, top managers skills make them
prepared to adapt to any new changes that could occur in the future.
External assessment:
PESTEL:
1. Political:
Increase in taxes
Corruption inside the market; as some suppliers or distributers can take bribes
Political instability
10
2. Economical:
The inflation rate: It definitely affects the business as the company get the
The interest rate: With government shifting interest rates, the company has to
3. Social:
The social lifestyles: It’s the way people live and way think of what they need
The domestic structures: It’s what set if the product can work or not
4. Technological:
with any additions in the market, in addition to try to new features which will
to monitor what has become an old feature like the orange light for example
5. Legal:
Product regulations: the rules that standardize a certain thing that has to be available
11
6. Environmental:
Geographical location: the location of the business is affecting the business positively
Energy consumption regulation: It can affect the amount of hours the factory can
work using different type of energy so it can affect making process of the LED
People attitude: The success of product marketing and sales is different from different
innovative products to the market. On the other hand, the number of their competitors
is high; as they are two strong competitors in the market. That’s mean that it is very
high competition.
Potential entry of new competitors: It is very low; because SAS is providing the
such products.
EFE Matrix:
12
Key external factors Weight Rating Score
Opportunities
Threats
13
8. People attitude changes 0.05 2 0.1
Total 1 2.25
the market. On the other hand, the most important threat that
14
Internal assessment:
Organizational structure:
In SAS, it is a centralized structure; because the top managers who are responsible for
making decisions and they have full authority. This is considered as a weakness for more
than on reason; firstly, there is no motivation for middle managers and employees; because
takes long time to reach employees. SAS structure is organized based on functions through
various departments each is responsible for some tasks and goals. This structure is clearly
stated, and it is consistent with the organization’s plans; which is considered as a point of
strength. SAS structure differ from their competitor’s structure because each company has it
Corporate culture:
SAS Company contains different sub-cultures; because they hire employees from different
regions; that’s why there is a large diversification among employees. The culture of SAS is
not perfectly consistent with their objectives, strategies, policies, and programs; as there are
some problems regarding the different values and beliefs of employees; which is considered
as a weakness that need to be dealt with; because when cultural problems occurred, the
productivity of employees decreases, and so the quality of performance. On the other hand, it
is also a strength for SAS; as their employees are adaptable to changes and conflicts.
Although, SAS is trying its best to fit with the countrys’ beliefs and traditions which they
15
Corporate resources:
RBV:
1. Marketing:
SAS marketers are using an effective 4Ps in local and international markets; which helped the
company to increase its sales each year by 5%, and also helped in sustaining their
competitive advantage which is innovation in their target customers’ minds. Comparing their
weakness because there are some limitations inside the marketing department. Then, they use
segmentation and market research to evaluate their performance in the market; which is
considered as a strength. Each country has its own market, that’s why they are adjusting their
16
marketing based on the type of the country that they are operating in. The marketing manager
2. Finance:
SAS is using “assets fund strategy” for financing new projects; which s is considered as a
weakness because SAS can increase it’s gross profit in the market by using another strategy
which is “liability funds strategy” which is taking either long or short term liability for
financing new project. SAS has a balanced statement without any liabilities; which is
considered as a strength.; because it can easily take a loan from any bank as it has no
liabilities and large assets. There are difference between statements constant vs. dollar report;
because there are difference in prices due to inflation rate which is considered as a weakness.
Comparing with their competitors, SAS is higher in investment, financing, and dividend
dictions; as they are using capital budgeting, ration analysis, and managing foreign currency
which is considered as a strength; because it improves current firm performance. SAS also
adjust their financing objectives and strategies according to the country that they are
3. R&D:
Unfourtinately, SAS Company does not have an R&D department, which is considered as a
major weakness that could also form a threat on the company. As a result, SAS cost-benefit
management, and some special reports are not done, such as how to decrease spending and
SAS is using high cost transportation to avoid any errors that occurs while transporting. On
the other hand, they are grouping small shipments together to decrease the transportation cost
17
as possible. They are also decreasing the inventory, improving products quality, and
Those strategies and objectives are clearly stated and consistent with SAS plans.
The availability of their products is very high; as their retailers are requesting a
certain amount, they send trucks from the moment of ordering to the retailer or the
SAS Company is always prepared for any disaster or any kind of problem or threat; as they
are always developing Plan B and C. Although, their inventory costs are balanced with their
logistical costs which gives a good indicator for the performance of the company. For
evaluation, managers use different techniques, such as quality control and inventory control
formulation stage as he/she is helping in choosing the best strategy that is aligned with the
operations objectives.
5. HRM:
Their objectives are; organizing organizational structure, leading and controlling different
departments to align it with the HRM objectives and the organizational objectives, increase
employees satisfaction level, and make sure that each activity that occurs inside the
organization is ethical and abide by rules and regulation. Although, SAS is following the
“leadership of the organization strategy” which means that the control and lead is in the
hand of one person that is responsible for recommending strategies and solutions. These
objectives and strategies are implied from performance but it is consistent with SAS plans. A
huge strength in SAS HRM is that they did not face problem for the past 25 years. On the
18
other hand, a huge weakness in SAS HRM is that they do not provide any kind of training for
employees. Comparing SAS HRM with their competitors, it needs a lot of improvements and
development plans as they are not using an advanced HR tools. Mainly, the HR manager is
involved in each stage in strategic management as he/she is responsible for aligning each
department objectives with the HRM objectives and with the organizational objectives.
6. IS:
IS is enhancing the planning and controlling stages in strategic management, measuring the
forecasting, and highlighting strengths and weaknesses within the company through MIS.
Those objectives and strategy are clearly stated and consistent with SAS plans. Comparing
SAS IS with their competitors IS; SAS are using the most enhanced system in the market;
because the IS Managers are using special databases for intranet and extranet, establishing a
company website with a firewall for protection. He/she is a core element in strategic
management as he/she provides all the reports needed for the CEO.
19
IFE Matrix:
Strengths
9. Using high effective techniques in evaluating operations and logistics 0.04 3 0.12
Weaknesses
20
3. Weak marketing performance 0.06 1 0.06
Total 1 2.74
The most important strengths in SAS Company are “using effective 4Ps, good segmentation
and market research, and balanced financial statements”. On the other hand, the most
the IFE Matrix, the company is positioned internally very well because it is above the
average (2.5)
21
Analysis of strategic alternatives and recommendations for strategy:
SAS is currently using a mix of strategies, which are: product development, forward
integration, and related diversification. We will use 2 different tools to chose the best
IE Matrix:
Based on the EFE score which was 2.25, and the IFE score which was 2.74. SAS Strategy
should be either integration, or intensive strategy. Refer to the attached picture next page for
the IE Matrix.
SPACE Matrix:
(FS) (+)
ROI 2 Unemployment -5
22
Liquidity 2 Price elasticity of demand -5
EPS 1 Inflation -4
Market share
-2 Growth potential 4
Product quality
-1 Financial stability 2
Customer loyalty
-2 Ease of market entry 4
Technological know-how
-2 Profit potential 4
Control of supplier
-2
CA Average
0.66 IS Average 3.2
23
Refer to the next page for the
strategies.
24
As a result, we recommend SAS Company to follow backward integration and to enhance
related diversification strategy; because its implementation is not sufficient enough to take
Finally, to be able to take the decision, we need to create the QSPM Matrix.
diversification
Opportunities
25
Geographical location 0.06 3 0.18 4 0.24
Threats
product
Subtotals 1 1 2.62
26
QSPM
Strengths
High liquidation
27
Loyal employees
Effective IS objectives
Weaknesses
28
Using old techniques in HRM
Subtotals
To sum up, we can see that the EFE Matrix of the old strategy was 2.25 which was below average, and the
well indicator. After suggesting the new strategy, we can see that the EFE Matrix is 2.62 which is above the
to be well positioned in the external environment, and the IFE is 2.98 which will help the company get mor
29
Implementation and evaluation:
distribution process
Task: Who will When to How will Time Resource Needed Performance
30
checking are clear environment
changes
liquidity with what
is
happening
of what
will
happen
31
CEO Before Plan and 3 days Analyze the
goals and
taking the execute objectives
See if it fits
final step due in with the
strategy
to diligence
acquisition
Task Who will When to How will the task be Time Resource needed Performa
all
organiza
departm
is consist
in doing
32
tasks and
objective
actually research
environm
and the
internal
resource
already
assessed
skills tha
are need
to apply
33
strategy
right.
department
34
See the
resources
35
Bibliography
small-business-guide/
36
37
38