Trey H.

Cross
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P.O. Box 882 Winter Park, FL 32790 nyckid0@gmail.com 310-867-5741

I have always placed a deliberate emphasis on building relationships with my colleagues and subordinates in such a way as to
inspire sincere and therefore positive performance; this purposeful interaction has led to many professional achievements.

Boston Market, Asst. General Manager 5/16-Current

• Responsible for Total ops., Financials and Market representation

• Development of Hourly and Salaried Management
• Training, Food Safety and Sanitation Excellence implementer

Benihana, General Manager 3/12-4/16

• Managed Total Sales, Cost of Goods, Labor and Guest Satisfaction

• Initiated and cultivated community and vendor relationships
• Achieved positive profitability Q over Q through Controllable Costs

T.G.I. Friday's, General Manager 3/02-2/12

• N.S.O., C.T.M., Corporate, Domestic Franchise, International units

• Vice President's Gold Star Recipient, Financial Performance
• Multi-Unit Operator/Trainer
• President's Diversity Council Leader
• Guest Experience Survey Tool, Proctor
 Certifications/Proficiencies
Aloha Enterprise ServSafe
Hot Schedules N.R.F.S.P.
UltiPro Work Oasis
NetChef Micros
iCims OpenTable
TalentReef MS Office

John Bartram High School Philadelphia PA, Academic Diploma