DIPPMPP15 Project Management Principles - Assessment 4 Brief

ASSESSMENT 4 BRIEF
Course
Subject Title
Unit of Competency
Title of Assessment Task
Submission Week
BSB51415 Diploma of Project Management
DIPPMPP15 Project Management Principles
BSBPMG511 Manage project scope
BSBPMG512 Manage project time
BSBPMG513 Manage project quality
Assignment 4 – Review and Finalise
Week 11

Introduction
The aim of this assignment is to assess student’s understanding of the theoretical principles of developing a
communication plan presented and to apply them in a practical manner.

This assessment task is a group assessment and should be attempted after completing all Modules

This subject contains 4 assessments which progress as follows:

Assessment 1 Assessment 2 Assessment 3 Assessment 4

Scope Management Time and Quality

Implementation Review and Finalise
Plan Control

Objectives
The objectives for this assessment task are to:

• Identify and make recommendations for future projects

• Address the knowledge questions

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DIPPMPP15 Project Management Principles - Assessment 4 Brief
Background Information
Initial Project Brief (Assessment 1 and 2)
You are working for the SimTech Corporation. SimTech is a consumer electronics store that specialises in
selling electronic equipment, tools, furniture, home products and vehicles that make people’s lives easier.
They are a national business with 20 stores employing over 400 staff. Please see their website for further
information - https://mveiga1.wixsite.com/simtech. (To access the staff intranet, use the password staff1)

The company in the last 12 months has started to plateau in sales and decline in customer service. Many of
the executive team feel that this is attributed to recent changes in the organisational structure coupled
with staff turnover in key positions. Management is worried that if things don’t pick up, it could hurt the
long-term brand reputation and profit projections for the organisation. You have been selected to manage
and run a project that will span the next 12 months. Choose one of the following to manage:

• Improve employee morale and reduce staff turnover to under 3%

• Improve sales of all stores by 20%
• Lift customer service ratings to above 4.5 stars
• Increase net profit for the organisation by 5%

Updates to the Project #1 (Assessment 3)

You are now 6 months into the project and management have advised that they have finished a take-over
of another tech retailer. Another 10 retail stores have now been added to SimTech’s portfolio.
Management want these stores added to your initial project scope. They want as minimal cost implications
as possible and ideally would like $0 additional spend.

Objective
Improve employee morale and reduce staff
turnover to under 3%
Improve sales of all stores by 20%
Lift customer service ratings to above 4.5 stars
Increase net profit for the organisation by 5%
Notes
Many employees from the 10 additional stores are
resenting being taken over and having to adapt to
the new structure
The addition of 10 retail stores will have an
increase on overall revenue for the company
Staff at the newly acquired stores have a
completely different service delivery model and
standard. Their ratings are none the less good
You anticipate that the new stores will help
contribute to the net profit targets if they maintain
their profitability during the change

Updates to the Project #2 (Assessment 4)

You have finally reached the end of the project and there are mixed results:

Objective
Improve employee morale and reduce staff
turnover to under 3%
Improve sales of all stores by 20%
Lift customer service ratings to above 4.5 stars
Result
Although turnover has decreased, overall it
remains at 3.8%
General sales are up across all stores. Final figures
are in at 22.5%
Customer satisfaction has lifted slightly to 4.1 stars

Increase net profit for the organisation by 5% Profitability has increased by 6%

DIPPMPP15 20180704
DIPPMPP15 Project Management Principles - Assessment 4 Brief

Task 1 – Review and Finalise

You have now reached the end of the project and you must now reflect and make recommendations for
future projects.

1. Identify and document scope, time and quality management issues and recommend improvements
for future projects

Task 2 – Knowledge Questions

Answer the following knowledge questions. These questions are broad in nature and do not necessarily
reflect the case study:

1. What are the roles and responsibilities of the project manager in relation to project planning?
2. Identify types of project initiation documentation.
3. Describe two methods you can use to ensure quality assurance
4. Describe roles and responsibilities of quality management personnel
5. Explain methods for managing continuous improvement.
6. Explain best-practice time management methodologies, their capabilities, limitations, applications
and outcomes
7. Describe two tools that can be used for project scheduling
8. What is a work breakdown structures and how is it used?
9. Explain project life cycle and its relationship to scope management
10. Describe two project management tools used for managing scope

DIPPMPP15 20180704
DIPPMPP15 Project Management Principles - Assessment 4 Brief
Assessment Adjustment for Students in Different Modalities
Course Type Adjustment

Online NIL. Complete all tasks as above

Face to Face and On-campus NIL. Complete all tasks as above

IBBM PNG & Intensive

Workshops
Workplace Based
(Applies to all students)
Disability Adjustment
NIL. Complete all tasks as above
If you are involved in a project in your workplace, this assessment
can be contextualised for that scenario. Before commencing, you
must gain approval from your Facilitator and you must attempt
and complete all tasks.
Reasonable services and adjustments will be made to
accommodate students with disabilities without compromising the
academic standard or inherent requirements of the course. Please
refer to our Disability Policy for further details.

Support and Materials

Support Type Details

Study Guide Students should consult and read Modules 1-6 in the Study Guide
before completing this assessment task

Facilitator Your Facilitator will act as one of the primary sources of

information whilst completing this assessment task. Be sure to
note any additional advice, directions and content they distribute

Answer Template Although not compulsory, students are encouraged to use and
adapt where necessary the attached Answer Template for their
submission. Additional workplace templates can be found on the
Case Study website
LASU will assist you to improve your skills during your study, both
LASU – Learning and Academic
in specialist academic skills tutorials and bookable appointments.
Skills Unit They can help with report writing, time management, researching,
academic learning. Contact LASU through the Learning Portal

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DIPPMPP15 Project Management Principles - Assessment 4 Brief
Achieving Competency
To submit and complete:

• Complete the project reflection and review processes

• Address the knowledge questions

Your assessor will be looking for evidence and that you can demonstrate of the following:

• Review processes and implement agreed changes continually throughout the project life cycle to
ensure continuous quality improvement
• Review project outcomes against performance requirements to determine the effectiveness of
quality-management processes and procedures
• Identify and document lessons learned and recommended improvements
• Review schedule performance records to determine effectiveness of time management activities
• Identify and document time management issues and recommend improvements

Submission Instructions
This assessment is to be submitted via the student learning portal.

Assessment Process
• All items must be submitted.
• All items must be satisfactorily answered / addressed / completed in order for you to achieve a
“Satisfactory” outcome for this assessment.
• Please note that this is one assessment from the range of assessment tasks you will complete. You
must complete all assessment tasks in this subject. Please refer to your subject outline for
information on the other assessment tasks.
• Clear, constructive and accurate feedback will be given to you on your results and performance
• The assessment items you submit will be retained by the college as evidence of your performance.

Assessment Policy and Procedure, Extensions and Special Consideration

http://www.think.edu.au/studying-at-think/policies-and-procedures

DIPPMPP15 20180704