1. Why some employees are motivated to show up for work during a
snowstorm whereas others don’t make any effort to leave their home? 2. MOTIVATION- It’s the force that drives a person into action 3. This model is based on the assumption that man is a rational being and will try to maximize his pay off 4. Choose the alternative that gives the most benefit 5. Motivation to work is strongly determined by individual perception that a certain type of behavior will lead to a certain type of outcome and his personal preference for the type of outcome 6. EXPECTANCY- Can I achieve that desired level of task performance? Expectancy refers to the strength of a person’s belief that whether or not a particular job performance is attainable Management must discover what resources, training, or supervision the employees need 7. INSTRUMENTALITY- what work outcomes will be received as a result of the performance? It's the belief that if you perform well then, a valued outcome will be received I.e. “if I do a good job, there is something in it for me.” Management must ensure that promises of rewards are fulfilled and that employees are aware of that 8. VALENCE- how highly do I value work outcome? It refers to the emotional orientation which people hold with respect to outcomes or rewards Management must discover what employees appreciate 9. THE EXPECTANCY THEORY QUESTION- if we trust this relationship between expectation and outcome, then motivation people should come down to 3 things- EFFORT- encouraging the belief that making more effort will improve performance PERFORMANCE- encouraging the belief that a high level of performance will bring a good reward OUTCOME- making sure that the reward is attractive When these variables are high, we expect motivation to be high. The formula is quite simple. The tricky part is creating and maintaining a strong link between high effort and high performance. 10.WHAT CAN MANAGERS DO WITH THIS? In order to enhance the performance-outcome aspect, managers should use systems that tie rewards very closely with performance In order to improve the effort-performance feature, managers should engage in training to improve their capabilities and improve their belief that added effort will in fact lead to better performance 11.APPLICATION- The main goal of expectancy theory is to yield the best possible outcomes. So, in that sense, in order to receive maximum performance from individuals' employers must use transparent systems that closely relate rewards with performance. Another thing to consider is that the rewards offered must be desired by the employees and the vital aspect is that the employee must believe that more effort he puts in better the outcomes will be 12.SIGNIFICANCE- By selecting rewards that suit employee preferences and tying those rewards to work that best supports organizational objectives For e.g. a company might pay cash bonuses to reward exemplary customer service or breakthroughs in research In addition, if workers understand the basis of the rewards and are capable of achieving the desired results, they are more likely to be motivated to exhibit preferred employee behaviors If the company provides training that boosts employee confidence in their ability to accomplish desired tasks, it’s even more likely employees will be motivated to complete their assigned duties 13.If you want to join the executive team of your company, the 1st step to motivate yourself is to verify that you actually want the goal. If so, it’s time to sit down and choose a plan that results in you earning a C-level position. Then, once the plan is in place, you need to execute that plan, learning new skills along the way that will help you achieve your goal of executive leadership.