Appendix-2 to Section 4 Part-C

Bidder’s guidelines for participating in E-Tenders through BSNL ERP Portal

The bidders may Login as Guest vendors and can view e-tenders available at ERP Portal site (http://
http://eportal.erp.bsnl.co.in/irj/portal) of the BSNL. Alternatively, Bidders can access BSNL corporate
website (www.bsnl.co.in), on which a link is available to go to BSNL ERP e-tender Portal.

A. Pre-requisites to submit tenders online

Bidders should have a valid User ID and password to participate in bidding process/ submit bids online for
tenders on BSNL ERP Portal. Bidder user ID will be his vendor code prefixed with ‘V’. A system generated
password shall be sent to the Vendor at the time he is registered as an e-tendering Vendor. Bidders should have
a legally valid Class III digital certificate as per Indian IT Act from the licensed Certifying Authorities operating
under the Root Certifying Authority of India (RCAI), Controller of Certifying Authorities (CCA) of India.

Bidder should have internet connectivity; preferably broadband. The payment of Tender Fee and EMD by the
Bidders is offline at present as payment gateway is not linked at present. The bidders shall pay the Tender Fee &
EMD as per the instructions given in the tender document in this regard. Bidder should fulfill all other pre-
requisites mentioned in the tender documents of a specific tender.

B. Obtaining User Id to access BSNL ERP Portal site

In case a New Vendor who is not a registered vendor of BSNL for E-tendering, the process for registration is as
follows –

1. Click on New Bidder? Apply for Access Authorization link on the BSNL ERP Portal login page.
2. Download the Vendor registration template and send the duly filled Vendor registration template with other
required documents to the designated Email Id agm.srm@bsnl.co.in as mentioned in the registration form.
3. After creation of user Id you will receive an email conveying the user Id and password for BSNL ERP
Portal.

Note: User Id will be created normally within 3 working days after reviewing the registration form & other
documents. In case you don't receive any user Id please send an email to agm.srm@bsnl.co.in.

C. Instructions for obtaining Digital Certificate

In order to bid for e-tenders at BSNL ERP Portal all the vendors are required to obtain Class III digital
certificate as per Indian IT Act from the licensed Certifying Authorities (CA) operating under the Root
Certifying Authority of India (RCAI), Controller of Certifying Authorities (CCA) of India.
(http://www.cca.gov.in/).

D. Steps for obtaining Digital Certificate

Visit the site of the licensed CA* using internet browser. Apply online for a class 3 digital certificate for the
designated individual with organization name. Ensure the Digital Certificate is legally valid in India. For
making payment and submission of documents required for issue of the Digital Certificate, follow the
instructions on the CA's website.

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 Use the class 3 Digital Certificate thus obtained for online bidding on BSNL ERP Portal site.

* Websites of some licensed CA's are provided below -

http://www.tcs-ca.tcs.co.in/
http://www.safescrypt.com/
http://www.mtnltrustline.com/
http://www.e-mudhra.com/
https://www.ncodesolutions.com/

E. Technical Settings

1.Web Browser: Only Internet Explorer (version 6.0 or above) should be used. Other browsers like Google
Chrome, Mozilla Firefox etc. may encounter some problem.
Menu Path for seeing the Version: Help --- About Internet Explorer.

Check for version of

Internet Explorer. It
should be 6 or above
version.

2. Java:To view some of the components, you need to install Java Internet component JRE 6.0 from
http://java.sun.com/javase/downloads/index.jsp or Latest Java component to be downloaded by selecting the
link on the ERP Portal of BSNL. After downloading the Java components make sure that you start your internet
browser again.

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 Select this for
downloading the
latest Java Plug-in.

Select for downloading

of Java Plug-in.

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 Choose your
Operating System.

Select for
downloading of
Java Plug-in

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 On Pop up,
Click on Save
Button

Pop up appear, Save

It on desktop of PC

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 Saving of software
started on the
destination mentioned
above i.e. Desktop.

Click it, for running

software.

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 Pop-up Appear, click on
Runbutton.

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 Welcome Note, click on
Install button.

Indicates Java
Installation in Progress

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 Click Close/Finish, which
indicates the Java
Plug in have been
uploaded in system.
Always restart the
system after installation.

3. Proxy: If you are unable to access BSNL ERP Portal site or Bid Documents, check if you are using proxy
to connect to internet or if your PC is behind any firewall. Contact your system administrator to enable
connectivity. Please note that standard Port for HTTPS (443) connectivity should be enabled on your
proxy/firewall. Broad band without Proxy settings is another option.

4. Pop-ups: Pop-ups should be enabled on BSNL ERP Portal URL and Bid Documents URLs. This is
required to view tender documents.

Pop up blocker should be OFF

from Windows as well as from any
other Toolbar like Google, Yahoo.
etc

5. Recommended Screen Resolution: 1024 by 768 pixels.

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6. Internet Speeds: If you are experiencing slow connectivity to BSNL ERP Portal, then contact your system
administrator/ISP provider for desirable speeds.

7. Active-x controls & miscellaneous settings: Maintain the settings as described below to enable digital
signature signing and verification.

Menu path: Tools --- Internet Options

Select the Tools Internet

Options, Popup will appear.

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 On Security Tab Select Internet
and then click on Custom Level of
same Pop up, another popup will
appear.

All settings under ActiveX controls and

plug-ins should be made “Enable” and if
option is “Enable (Not Secure)” then
select option “Prompt”.

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 One more setting is required to be done
under Miscellaneous in same Security
settings Internet Zone Pop up.

Make this setting (Don’t prompt for

client certificate selection when no
certificate or only one certificate exists)
under Miscellaneous as
Disable. Then Press OK Button.

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 Now select Trusted sites and then click
Custom Level on same popup. Another
popup will appear, do the same settings
under the Active X control and plug-in and
Miscellaneous as above done for Internet

After doing active X settings for “Trusted

sites”. Click on Sites, another popup will
appear.

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 Put web site http://sp05rpx1.erp.bsnl.co.in/irj/portal
and click Add Button

After adding web site, click on OK

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