Pricing

Guide
Gold

1 July 2018 – 30 June 2019

Includes Gold Account & Gold Credit Card

Also available on the Islamic Gold Account

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 1
 Overview Gold Account Pricing
Do more.
Be more
with FNB Gold.
With FNB Gold, we help you manage your money, save it, protect it, grow it, borrow when you need to, and
enjoy great rewards for doing all that.
Bank
• Withdraw cash at Shoprite &
Checkers, Pick n Pay, Boxer stores
and selected Spar and Usave tills
• Free subscription to inContact on
the FNB Banking App, notifying you
of all transactions
• Free subscription to all digital
channels, Zero data charges when
using FNB Banking App
• Free emailed monthly statements
• Unlimited electronic transactions
• Free balance enquiries using the
FNB App
• Free lost card protection and PIN
replacement
Gold Credit Card Pricing Send Money
In the world of
Gold you can:
Spend
• Unlimited free swipes when you
use your card to pay
• Protection with Online Secure,
giving you an OTP to protect your
card’s exclusivity
• Free Auto Payment, offering you
the convenience of having your
account paid on time each month
• Make secure payments with your
chip & PIN Card
Global Account The Small Print
50100
0
Borrow
Get a personalised and competitive
interest rate
• You may apply for an Overdraft. You will only pay
a service fee when you use R200 or more of
your overdraft
• You may apply for a Personal Loan
• You can take up a Temporary Loan, which is a
short-term credit offering for which no forms
are needed
• You may apply for a Credit Card
• You may apply for housing and vehicle finance
FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 1
Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

1
2
5

Save
• Coupons on your FNB Banking
App, offering discounts on a
range of products from
selected retailers
• A free Savings Account that
earns you great interest rates
• Save while you spend with
Bank Your Change®. We round
up your card purchase value
Live
• Free delivery of your Gold Account
Card and Gold Credit Card to your
home or office
• You could qualify for a new smartphone,
tablet or laptops, and get discounts up
to 100% depending on your eBucks
reward level
• The ability to apply for covers such as
funeral, life, hospital and retrenchment
• Free Comprehensive Global Travel
Insurance when you purchase your return
travel ticket(s) using your Gold Credit Card
for flights and / or road travel

and transfer the difference from
the purchase amount to your
Savings Account
• FNB’s Islamic offering also
of­fers a competitive profit share
We offer a range of savings
products to suit your needs.
Helpful
ways to bank
Make the most out of your
account and have access to a
world of products and rewards
Deposit your salary
Switch debit orders
Transact on the App
eBucks Rewards
• Free subscription to eBucks Rewards* • The freedom to spend your eBucks on
almost anything: fuel, electronics,
• Earn eBucks for doing everyday things,
appliances, travel, books, CDs, DVDs,
shopping at Shoprite & Checkers, filling
flowers, outdoor equipment, fashion –
up with fuel at Engen only**, using Uber
you name it
domestically, purchasing Connect prepaid
airtime, having a Connect contract or • Get discounts of up to 40% on selected
when you send or receive foreign currency items from the eBucks Shop as well as up
through FNB Forex to 40% off local and international flights
• Earn eBucks back on your qualifying
and domestic car hire through eBucks
Travel.** This means that the more eBucks
Connect contract or when purchasing
you earn, the more you save when you
Connect prepaid airtime
spend your eBucks – while getting a
discount on your purchase at the same
time. Sounds like a no‑brainer to us!
Terms, Conditions and Rules apply.
* For more on eBucks Rewards, go to the eBucks website.
** You will not earn eBucks for any fuels purchases made at any other fuel station.
*** Discounts exclude all taxes.

Swipe credit card

for purchases

Islamic Gold Gold Fusion

Account Account

FNB is proud to offer you a Shari’ah- compliant Islamic Gold You get full transactional capability, allowing for salary deposits,
Account, with similar value adds, reward benefits and pricing swiping for purchases, ATM withdrawals, EFTs, debit orders and a
as a Gold Account. credit facility to top it off.

FNB’s Islamic offering also offers a competitive profit share. Also worth a mention:
• Pay only one monthly fee of R155
For more information, contact the Islamic Banking Suite
on 087 578 6786. • Get up to 30 days’ interest free on point of sale swipes
• Free AA roadside assistance
Please note that Overdrafts are not offered on the Islamic Gold Cheque Account.
Terms, Conditions and Rules apply. • Free Global Travel Insurance
Please note that Gold Fusion Account pricing follows Gold Unlimited pricing.
Please see Unlimited pricing on the next page.

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 2
 Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

Unlimited Pricing
from
FNB’s pricing option for Gold Account customers offers the benefit of a
monthly fixed-fee. This way, you always have a sense of what your costs
are – and feel in control of what you’re paying every month. R105
p.m
Each month, you get:
• Unlimited free qualifying electronic transactions using • Free cash withdrawals up to R5 000 per month
Online Banking, Cellphone Banking, Telephone Banking
• Free cash deposits up to R5 000 per month
and the FNB Banking App for transactions like debit
(at an FNB ATM with Deposits)
orders, card purchases, payments and transfers
• Free Prepaid Airtime and Data Purchases via the
• Free cash withdrawals at Shoprite & Checkers, Pick ‘n
FNB Banking App or Online Banking
Pay, Boxer stores and selected Spar and Usave tills*

* Included in R5 000 cash withdrawal monthly limit.

Unlimited Pricing

Account Features

Monthly Account Fee* R105

Cash Withdrawals** A combination of R5 000 per R1.90 per R100

month, after which fees listed on
Cash@Till® the right apply R1.60

Cash Deposits at FNB ATM (with Deposits) R5 000 per month, thereafter R0.95 per R100

Free Prepaid Airtime Purchases via the FNB Banking

Prepaid Airtime and Data Purchases
App or Online Banking

Online, Cellphone Banking and inContact subscriptions Free

inContact notifications Free

Pay with your Card Free

Mobile and eChannel transfers Free

Mobile and eChannel payments Free

Internal and external Debit Orders Free

Current month emailed statement Free

* An additional monthly Exchange Control Administration Fee of R15 will be levied on Non-Resident Cheque.
** Includes FNB ATM, Cardless and Slimline withdrawals.

Other Fees
Petrol Card (linked to cheque account) - Monthly Fee R18

Card Purchases
Commission and Currency Conversion Fee on International Card Purchases 2.75% of transaction value

Petrol Card Fuel Purchases R5.25

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 3
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Cash Withdrawals
Other Banks’ ATMs R9 + R1.90 per R100

International ATM
R70
(Additional 2.75% Commission and Conversion fee applies)

FNB Branch/Cheque R60 + R2.10 per R100

International Branch
R70 + R2.10 per R100
(Additional 2.75% Commission and Conversion fee applies)

Deposits
Cash Deposit at FNB Branch R60 + R2.10 per R100

Cheque Deposit at FNB Branch and ATM R50 + R7.50 per cheque (Max. R120)

ENC Upliftment Fee R300

Special Clearance Fee R300

Linked Account Transfers

FNB Branch or Telephone Banking (Consultant Assisted) R70

Online or Mobile Channels Free

Payments
FNB Branch or Telephone Banking (Consultant Assisted) R70

Bank Cheque R120

Online or Mobile Channels Free

Cheque Payments R85

Cancel Debit Orders (Stop Payments)

Online or Mobile Channels Free

Telephone Banking (Consultant Assisted) R20

Branch R70

Scheduled Payment (Establishment and Amendment)

Online Free

Branch R17

Prepaid Airtime and Data Purchases

Other Banks’ ATMs R13.50

FNB Connect Airtime using eChannels and Mobile Channels Free

Using Cellphone Banking or ATM (Non-Connect Airtime) R2.50

Balance Enquiries
Using Mobile and eChannels Free

Point-of-Sale R1.60

Other Banks’ ATMs, International Point-of-Sale, Branch or

R6
Telephone Banking (Consultant Assisted)

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 4
Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

Statements
Cellphone Banking Mini Statement Free

FNB ATM Transaction List R3.20

Posted Statement R17 (per statement)

Historical Statements older than 3 months – Online Banking R7 (per statement)

Emailing of Statements – Branch and Telephone Banking R17 (per statement)

Printing of Statements – ATM with Deposits R3.50 (per page)

Printing of Statements – Branch and Telephone Banking R27 (per statement)

Unsuccessful Transactions (Insufficient Funds)

FNB ATM Free

Point-of-Sale, Scheduled Payment, EDO and Other Banks’ ATMs R8.50

Item Paid – Insufficient Funds* R24 per R100 (Max R120.00)

Item Unpaid – Insufficient Funds* R20 per R100 (Max R100.00)

* A service fee is charged for each payment honoured where there is not enough money in your transactional account.

Card Replacement Fees

Replacement Fee R100

Knock & Drop (Standard) Delivery Free

Branch or Personal (Scheduled) Delivery R100

International Delivery R600

Credit Fees
Overdraft Initiation Fee (once-off) Free

Revolving Loan Initiation Fee (once-off) R155

Overdrafts Monthly Fee (agreements before 6 May 2016)

R57.50
(only pay when you use R200 or more of your Overdraft)

Revolving Loan Monthly Fee (agreements before 6 May 2016) R57.50

Overdrafts Monthly Fee (agreements from 6 May 2016)

R69
(only pay when you use R200 or more of your Overdraft)

Revolving Loan Monthly Fee (agreements from 6 May 2016) R69

Cheque Book Fees

Pocket 40 Form R80

Copies of Vouchers (Deposit Slips and Cheques)

Online Banking Free

Branch and Telephone Banking (Consultant Assisted) R70

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 5
Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

Convenience and Value Added Services

LOTTO™/Powerball, Pay TV prepaid, iTunes, Electricity, Traffic Fines, Transport R2.50

MultiChoice Payments R6.50

Pay & Clear Now R45

Common Monetary Area (CMA) Cross-Border Receipt R100 plus applicable Cash Deposit Fee

Account Confirmation Letter – Online Free

Send Money
R10.95 for Send value less than R1 000
Send Money to an eWallet
R13.95 for Send value more than R1 000

Reversal of incorrect ‘Send Money to eWallet’ transaction R50

Send Money to Zimbabwe/Mozambique

Value: R100 – R1 000 R45

Value: R1 000.01 – R2 000 R70

Value: R2 000.01 – R3 000 R105

Additional Statements (Fee per month)

Daily R56

Online Weekly R26.50

Twice-monthly R14.50

Daily R117

Paper Weekly R48

Twice-monthly R24

Electronic Subscriptions Services (Fee per month)

My Limit Alert R3.15

Scheduled Payment Alert R3.15

Balance Alert (Fee per month)

Monthly R1.15

Weekly R3.15

Daily R15.50

Payment Notifications
Email R0.90

SMS R1.25

Fax R7

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Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

Other Fees
Cheque Book Courier R250

Optional Roadside Assistance (Monthly Fee) R7

Online Banking Account Verification (FNB Accounts and

R6.20
Other Banks Accounts)

Online Banking Payment History (older than 3 months) R6.20

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 7
 Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

Gold Credit Card

A credit card isn’t just about credit.
from
Your Gold Credit Card Account offers you a Credit Facility Account as R48p.m
well as a transactional account which is linked to a single credit card.
Inc. Credit Facility Service fee
and Credit Card Account fee.

Monthly Fees
Credit Facility Fees

Credit Facility Service Fee R16

Initiation Fee (once-off) Up to a maximum of R175

Credit Card Account Fees

Gold Credit Card Monthly Account Fee R32

Additional Card Fee R16.50

Linked Petro Card (per card linked to account) R20

Credit Card Account Transactional Fees

Purchases

Credit card purchases* Free

Credit card budget purchases Free

Fuel transaction Fee (Petro cards only) R5.50

Cash Withdrawal Fees

FNB ATM R1.90 per R100

Other Banks’ ATMs R9 + FNB ATM Fee

FNB Mini ATM R1.90 per R100

Other Banks’ Mini ATMs R9 + FNB ATM Fee

Branch (includes all Financial Institution Branches and the Purchase of Foreign Exchange) R60 + R2.10 per R100

Cash on Budget R65 + R2.85 per R100

International** (ATM and Branch) R70 + R2.10 per R100

Cash@Till® R1.60

Deposits

FNB ATM with Automated Deposit Terminal (ADT) R0.95 per R100

FNB Branch and FNB ATM with envelope deposits R60 + R2.10 per R100

*International Currency Commission and Conversion of 2.75% of the transaction value applies for international purchases.
** This fee is subject to exchange rate fluctuations and may be reviewed quarterly. Some international ATMs charge an additional surcharge.

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 8
 Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

Credit Card Account Transactional Fees

Linked Account Transfers and Account Payments

IVR Smart Transfer to FNB Free

Linked Account Transfers R4.20

Third Party Payments R8.20

Telephone Banking (Consultant Assisted) R70

Transfers and Payments at Branch R70

Voucher Retrieval Requests

Local R105

International R295

Other Fees

Declined Transaction Fee R8.50

Section 129 Letter Fee* R73.95 or R86.60

Standard Delivery Free

Scheduled Delivery** R100

Branch Delivery R100

International Card Delivery R600

Credit Card Monthly Rewards Fee Free

Card Replacement Fee (one free replacement per year, thereafter R100 per card) Free

Convenience Fees

Send Money to an eWallet (R100 - R1 000) R10.95

Send Money to an eWallet (R1 001 - R3 000) R13.95

Reversal of incorrect ‘Send Money to eWallet’ transaction R50

Cardless cash withdrawal R1.90 per R100

Pay2Cell R4.50

LOTTO™/Powerball Purchase R2.50

Prepaid Transaction Fee R2.50

Uncapped ADSL Fee R2.50

*Subject to applicable Magistrate’s Court tariffs and registered mail costs. Value applicable is dependent on the value of the claim.
**Note - Scheduled delivery will be free if KYC documentation needs to be collected

Important information
• The above pricing is inclusive of VAT
• Interest rates are personalised and appear on the credit card statement
• Visit FNB’s website for a copy of the Terms, Conditions and Rules that govern our agreement
• If your Credit Facility goes into arrears, you will be liable for collection fees in accordance with the National Credit Act
• Should you require further information on any credit card products or services, please contact Credit Card Customer Enquiries on
087 575 1111

Definitions:
• Credit Facility Service Fee is the cost charged monthly for the routine administration of maintaining your credit facility
• Credit Card Monthly Account Fee is the cost charged monthly for the administration and maintenance of your credit card account

Terms, Conditions & Rules Apply

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 9
 Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

We live in a global village. Right now, you have someone

200
you love living in another city – or even another country.

1 We want to help you take care of them

Send
2
5 – and to help them take care of you.

And sometimes caring means giving money, right?

Money
FNB’s Send Money options allow you easy access to sending money in
one of four ways – via Cellphone Banking, Online Banking, FNB ATMs
and the FNB Banking App. With FNB’s offerings: eWallet, Zimbabwe and
Mozambique Money Transfer and MoneyGram, you can transact easily and
securely. With FNB, sending money has never been this easy.

eWallet
Do you need to Send Money instantly? eWallet is a convenient way to Send Money to anyone with a valid South African cellphone
number* – even if that person doesn’t have a bank account. Your money is received instantly at no cost to the recipient. You can also
send money if you have an FNB Credit Card. Use Online Banking or an FNB ATM.

eWallet recipient can:

• withdraw some or all of the cash from any FNB ATM
• withdraw cash and/or pay for their goods at participating SPAR stores & other retailers
• buy prepaid airtime, data or electricity by dialing *120*277#
* Nokia Lumia phones and all other Windows 7.5 and Windows 8-operated phones cannot be used to Send Money or to receive money.

Fees for Sender

R10.95 for Send value less than R1 000
Send Money from FNB Account to eWallet
R13.95 for Send value more than R1 000

Reversal of incorrect ‘Send Money to eWallet’ transaction R50

Fees for Recipient (eWallet user)

Monthly Account Fee Free

1 free ATM withdrawal for each payment received*

If you have used your free withdrawals, the

Withdraw cash from an FNB ATM, FNB Slimline or participating retailers following fees will apply:
FNB ATM/Slimline: R10.95 for amounts up to R1 000
R13.95 for amounts over R1 000

Purchases at participating retailers Free

R1 for purchases less than R10

Prepaid airtime or data purchase
R2 for purchases more than R10

Electricity R2.50

DSTV payments R6.50

Box Office payments R2.50

Inactivity fee per month (after 6 months of inactivity) R10.00

Transfer from your eWallet to your FNB Account Free

eWallet balance enquiry Free

eWallet mini-statement Free

Cell Pay Point purchase from eWallet Free

Note: For a list of stores, visit our website > For me > eWallet > Ways to use.
* Limited to a maximum of 4 at any time.

FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019 Page 10
Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

Zimbabwe Money Transfer

FNB’s Zimbabwe Money Transfer is an instant, easy and affordable money transfer service that allows FNB customers residing in
South Africa to send money to an individual in Zimbabwe who has a valid Zimbabwean identity document. The funds can be collected
instantly at a participating OK Zimbabwe Ltd Money Counter.

You can Send Money to Zimbabwe from your active FNB transactional* account at any time – as long as you are registered for
Cellphone Banking, Online Banking or the FNB Banking App and inContact.

* Please note: Currently, FNB customers cannot Send Money to Zimbabwe from FNB Credit Card Accounts.

Zimbabwe Money Transfer Fees

Amount Cost to Sender Cost to Recipient

R100 – R1 000 R45 Zero

R1 001 – R2 000 R70 Zero

R2 001 – R3 000 R105 Zero

Mozambique Money Transfer

FNB’s Mozambique Money Transfer is an instant, easy and affordable money transfer service that allows FNB customers residing in
South Africa to send money to an individual in Mozambique who has a valid Mozambique identity document. The funds can be
collected at any FNB Mozambique branch.

You can Send Money to Mozambique from your active FNB transactional* account at any time – as long as you are registered
for Cellphone Banking, Online Banking or the FNB Banking App and inContact.

* Please note: Currently, FNB customers cannot Send Money to Mozambique from FNB Credit Card Accounts

Mozambique Money Transfer Fees

Amount Cost to Sender Cost to Recipient

R100 – R1 000 R45 Zero

R1 001 – R2 000 R70 Zero

R2 001 – R3 000 R105 Zero

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 Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

MoneyGram

MoneyGram is a money transfer service that FNB offers customers for cross-border, person-to-person payments to more than 200
countries and territories excluding Lesotho, Namibia and Swaziland.

This is an easy and affordable, quick and convenient way to send or receive foreign currency and its speed and simplicity ensure a
same-day transaction. All you need to send a MoneyGram is an FNB account – along with some money in it, of course!

You can send a MoneyGram from an FNB branch, ATM or via Cellphone Banking. All beneficiaries must be loaded in a branch, after
which you’ll be able to transact via FNB ATMs or Cellphone Banking. You will receive a reference number confirming you have sent the
money. You will need to give this reference number to the beneficiary.

The beneficiary can then go to their nearest MoneyGram agent in their country with the reference number and present their
identity document to collect the money within minutes of you sending it.

MoneyGram (Send Amount: USD)

From$0.01 To $50 Send Fee (USD) $7

$50.01 $100 $10

$100.01 $150 $11

$150.01 $200 $13

$200.01 $250 $15

$250.01 $300 $17

$300.01 $400 $19

$400.01 $500 $24

$500.01 $600 $29

$600.01 $700 $34

$700.01 $800 $39

$800.01 $900 $44

$900.01 $1 000 $49

$1 000.01 $1 200 $55

$1 200.01 $1 500 $63

$1 500.01 $1 800 $70

$1 800.01 $2 500 $90

$2 500.01 $5 000 $140

$5 000.01 $7 500 $240

$7 500.01 $8 000 $290

Pricing is set by MoneyGram and is subject to change at MoneyGram’s discretion.

All MoneyGram prices exclude VAT

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 Overview Gold Account Pricing Gold Credit Card Pricing Send Money Global Account The Small Print

Global Account
Bespoke solutions to save and transact globally.
FNB Gold offers you a Global Account to save and transact in foreign currency; whether you are saving for offshore travel, require quick access
to manage currency risk or are receiving and making international payments occasionally, the Global Account is the ideal choice.

Save in currency with the Global Account.

• Open a Global Account via your Online Banking profile in less than three minutes and then simply fund it via Online Banking

• No minimum balance required

• No monthly account fees

• Make payments abroad and transfers between your accounts via Online Banking

• Earnings from abroad can be paid directly into your Global Account when working abroad

New Global Account Card - Spend directly from your Global Account
• The USD, GBP or EUR Global Account Card allows you to transact directly from your USD, GBP or EUR Global Account at international ATMs
and Points of Sale during your overseas trip.

• The Global Account Card is a VISA Signature Lifestyle card that offers the card-holder 10 complimentary visits to over 800 international
airport lounges per year through LoungeKey. You simply present your card at reception and mention LoungeKey.

• Traveling with a plus one? Not a problem. Your guest also gets a complimentary entrance when you do.
All additional visits are charged at $27, directly to the card.

• Track your lounge visits balance and locate a lounge on www.loungekey.com/SASignature

• The Global Account Card may be issued and managed via your Online Banking Profile or your FNB Banking App.

• Enabled for Online shopping at international retailers.

• Card swipes are free.

• Alternatively, if you are travelling to Australia the funds that you have been saving in your AUD Global Account may fund a Multi-currency
Cash PassportTM, all of which may be facilitated via your Online Banking profile.

Transaction description Fees by Currency

GBP USD EUR

Annual Card Fee £15 $20 €17

International ATM Withdrawal £3 $5 €4

Card Replacement (lost, stolen or damaged) £7 $10 €8

Card Swipes and International Online Card Payments Free Free Free

Balance Enquiry £0.35 $0.50 €0.40

Insufficient Funds Fee (ATM and POS Transactions) £0.50 $0.80 €0.60

Currency Conversion (when a specific currency card is used

2.75%
in a different currency zone)

* eBucks earned on Global Payment and Global Receipt transactions are subject to standard eBucks Reward earn rules.
For more information, visit the eBucks website.

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 Overview Gold Account Pricing
The Small Print
Our Small Print is straightforward. Here we go:
Information on our products and prices
• FNB, a division of FirstRand Bank Ltd. reserves the right
to change fees or introduce new fees from time to time.
If we do this, though, we’ll give you at least 20 business
days’ notice of these changes. You’ll find these changes
on FNB’s website.
• We strive to keep the information provided in the pricing
guide as accurate as possible, and we will not be held
responsible if an error or omission is found.
• You must apply for each facility or product individually.
• The granting of any facility or product is subject to you
meeting the qualifying criteria of that product or facility.
• Each facility or product has a set of terms and conditions
for that specific facility or product. We agree on these
terms and conditions with the applicant.
Terms, Conditions and Rules apply. Standard network rates apply.
Gold Credit Card Pricing Send Money
• If there is disagreement between the product or facility
specific terms and conditions and what’s outlined in this
pricing guide, we’ll follow the product or facility-specific
terms and conditions that apply to such a facility
or product.
• FNB reserves the right to change the features of any
product or facility at any time.
• Fees quoted as “per R100” include parts thereof.
• Where Cellphone Banking is referred to, standard
network rates apply.
• All fees quoted are VAT inclusive and are effective from
1 July 2018 - 30 June 2019.
FNB Pricing Guide / Gold Account / 1 July 2018 - 30 June 2019
Global Account The Small Print
Standard terminology
If you want to compare FNB’s fees with those of other banks, we
have, as far as possible, used standard terminology throughout
this pricing guide. This is in line with Section 13 of the Code of
Banking Practice (COBP).
In the case where we’ve used FNB-specific terminology, we’ve
added this here showing the wording that other banks may use.
So, FNB’s term – as per this pricing guide – is “Card Purchase”,
while the standard terminology is “Card Transaction”; FNB’s term
is “Payment”, while the standard terminology equivalent is “Third
Party Payment/ Stop Order”. FNB uses the term “Slimline Devices”
whereas other banks might call them Mini ATMs. FNB uses the
term “eChannels”, which refers to Online Banking, Telephone
Banking, Interactive Voice Response (IVR) and FNB ATMs. FNB’s
“Mobile Channels” refer to Cellphone Banking and the FNB
Banking App.
Page 14