Jayven Roman

Orlando, FL 32829
jayvenroman@gmail.com
(407) 267-2703

Authorized to work in the US for any employer

Work Experience

Emergency Department Scribe

ScribeAmerica - Orlando, FL
August 2018 to Present
Responsible for charting Doctor's finding of patients in the EMR systems charts as well as assisting the
Doctor in calls for admissions and consultations. 
 
• Charted Clinical Findings. 
• Contributed to a reduction of patient wait times by 50%. 
• Retrieved data for Physician review (labs, radiology reports, past medical records). 
• Managed sensitive and confidential materials such as patient health records. 
• Recorded Patient's history of present illness, vital statistics, and test results in medical records. 
• Organized and transcribed results for patients' laboratory results, medications, and imaging studies. 
• Documented procedures completed and recorded diagnostic test results. 
• Documented all diagnoses, treatment plans, prescriptions, and discharge and follow-up information.

Front Desk Sales Associate

Title Boxing Club - Orlando, FL
December 2017 to Present
Responsible for Guest Interaction and basic Clerical and Accounting duties 
Keyholder 
Empathize with members and help them reach their fitness goals through planning and working
closely with Trainers 
Consistently meeting Membership and Retail Sales goals 
Educating new members in Club activities and basics in the Art of Boxing 
Basic Bookkeeping, Cash Handling, Clerical, and Janitorial Duties

Sound Technician
City Place Church - Orlando, FL
June 2016 to August 2018
Responsible for creating the mix for the weekly worship performance 
Helping Set up sound equipment including speakers, projectors, lighting, and, music equipment 
Heavy lifting in the form of tables and speakers weighing from 20 lbs.- 50 lbs. 
Records performances for the City Place Church podcast found on ITunes as well as broadcasting to
Facebook LIVE for a Live Audience.

Independent Sales Representative

Chanel - Orlando, FL
December 2017 to December 2017
Seasonal Position with Chanel 
Increased Men's fragrance sales by 150% 
Used knowledge of luxury fragrances in order to consult customers on the right fragrance to suit their
needs 
 
Responsible for maintenance of the Men's Fragrance section

Cold Call Representative

KnL Marketing Solutions - Orlando, FL
February 2017 to May 2017
Responsible for converting outbound calls from previous guests to sales for our Timeshare Vacation
packages & verifying information for receipt  
One of the top Salesman in the Night Shift was able to regularly make 5-7 package deals per week 
Used Active Listening skills in making every vacation package suit each customer's needs 
Used my proficiency in working in a fast-paced environment in order to both sell vacation packages as
well as find new leads 
Kept neat documentation of customer’s package as well as documenting debit and credit information
when going through the Verification of Receipt process with the customer’s as well as ensuring that
they had an understanding of all the package details.

Customer Service Associate, Panera Bread

S Semoran Blvd - Orlando, FL
October 2016 to February 2017
Responsible for training new associates, basic Janitorial Duties, as well as ensuring customer
satisfaction in their dining experiences. 
Ability to follow manager's instructions quickly and sufficiently 
Trained 4 New Associates 
Able to give instructions clearly and concisely  
Followed safety instructions when operating equipment such as the Dishwasher or Soup Heater 
In charge of Restaurant’s cleanliness as well as the back rooms such as the Freezer and Refrigerator

Tutor
Colonial High School - Orlando, FL
August 2015 to June 2016
Responsible for tutoring a class of students in AP World History 
Created lesson plans to review with a class of <30 students 
Used my attention to detail to see where students were lacking in understanding in order to structure
lessons plans 
Prepared Notes beforehand as well as Test Reviews in order to consistently test students knowledge

Education

Associates in Arts in Biomedical Science

Valencia College - Orlando, FL
December 2020
Colonial High School
2013 to 2017

Skills

Customer Service (1 year), Microsoft Office Suite (2 years), Complaint Management (2 years),
Active Listening, Display Building (2 years), Merchandising (1 year), Problem Resolution (2 years),
Sales Principles (1 year), Cashier (1 year), Guest Registration (1 year), Guest Experience (2 years),
Retail Sales (1 year), Cash Handling (1 year), Documentation (1 year), Document Management (1
year), Attention to detail, Complaint Management (1 year), Conflict Resolution (2 years), C (1 year),
Photography (1 year), Public Speaking (2 years), Tool Handling, Front Desk (1 year), Reception, Guest
Service, Front Office, Medical Terminology (Less than 1 year), Medical Records (Less than 1 year), Hipaa
(Less than 1 year), Electronic Medical Records (Less than 1 year), Cerner (Less than 1 year), Meditech
(Less than 1 year)

Certifications/Licenses

Adult and Pediatric First Aid/CPR/AED

July 2018 to July 2020

HIPAA