Transportation Management

An Integrated System
 Agenda

 About the Company

 WebXpress Solution Suite

 Transportation Management System

 TMS Models

 Solution Case: Business Intelligence

About ECFY
 Company Snapshot
Genesis Solution Focus

• Private limited company • Transportation & Fleet Management

• Founded in November 2004 • Warehousing

• Based at Mumbai • Supply chain visibility

• Development centers at Mumbai & Surat • E-commerce and Home Delivery

• Global Presence • Business Intelligence

Technology • Devices: Mobile, GPS, RFID/ bar coding

• Web based technologies

• Microsoft technologies Customer Segment Focus

• AJAX, C# .Net, SQL 2005, SSRS • Logistics Service Providers (LSPs)

• Mobile: SMS/ GPRS, Windows Mobile • User of Logistics Services (LSUs)

Team Profile

• Business Process consultants

• Training and Process Head

• Project Managers- 9+ years exp

• System & database designer- 6+ years exp

WebXpress Solution Suite
 WebXpress Product Suite

Business Intelligence- Qlikview

WebXpress Transaction Suite

Customer Portal
DEVICES B2B
• Tracking
Mobile Integration
GPS Fleet
Fleet Management
Management Transportation
Transportation Warehousing
Warehousing EDI • Invoice

Bar Code RosettaNet • Payments

RFID XML • Complaints

Finance & Accounts | CRM | HRMS • Enquiry

• Contracts
• E-POD
Allied Services: Managed Web Hosting | Connectivity
 WebXpress Product Features & Controls

WebXpress TMS features

WebXpress TMS Controls

 Why WebXpress?

Proven Solution
• Over 2000 users, 1200 locations,
2 mn transactions per month
Lineage Diversified Customer base
• Built in Industry practices
• Promoted by professionals • Start-ups to industry leaders
• From IT and logistics industry • LSPs and User industry
• Global expertise for local needs • IT challenged to IT mature

The WebXpress Advantage

Domain Focus Support Infrastructure
• Undiluted focus on Supply chain • Online Customer Support Portal
and Logistics • Telephonic and IM support
Ecosystem Approach
• Product focus with Services • Project Management Office
• One stop solution
• Transaction to Analysis
• Web hosting to GPS to training
• Enabled through partners

A Technology Solution that works even at the Bottom of the Pyramid

WebXpress Customers

WebXpress is used by
WebXpress Partners

Qliktech Inc

Business Intelligence Solution

www.qlikview.com

Banyan Commerce

EDI Technology Partner

www.banyancommerce.com

Netmagic Solutions

Web Hosting Partner

www.netmagicsolutions.com

Anantara Solutions

Logistics Consulting and Systems Integration Partner

www.anantsol.com
Technical Infrastructure for WebXpress
PC with Browser- IE 6+

Internet Data Center. Broadband connection

F
WebXpress I • Branch Offices
R
• Area Offices
Application E
INTERNET • Hub Centers
+ W
Database A
Servers L
L

High-speed Internet Link

GPRS connection

Firewall Server Transport company

HO
Servers
at Users at Transport
Transport company
company LAN
HO personnel
Sys. Admin
Interface System
Solution Offering: WebXpress TMS
 WebXpress TMS Modules

3PL/TRANSPORT SERVICE PROVIDER

Reports
Customer Self
Service Portal
Customer contracts Operations Tracking • Tracking
• Invoice

Demand Management WebXpress TMS POD Management • Complaints

• Enquiry
• Rates
Vendor contracts Invoice & payments Online accounts
• E-POD
• Octroi Rcpts
Security management
• MIS

GPS SYSTEM RFID/BAR CODING MOBILE SYSTEM

 Type of companies covered by TMS

 Manages transportation for end customer

3PL Provider
 Works with transportation partners for capacity

 Dockets booked by transportation partner

 Billing to end customer on a back to back contract

 Vendor payment based on dockets booked

 Provides his own transportation capacity

Transportation Company/ Own
 May have arrangements with dedicated vendors
booking by 3PL
 Dockets booked by transportation company itself

 Billing to end customer on docket booking

 Vendor payment based on capacity

 Business Models Covered by TMS
Full Truck Load [FTL]
Full Container load [FCL]
Less Than Truck Load [LTL]
Packers & movers [ Re Location]
Tanker movement [ Liquid
Cargo]
Express Cargo Delivery
Parcel Delivery
Local Delivery
Crossing
 Movement from customer warehouse to warehouse, without
involving HUBS
 Movement of Containerized goods from Port to ICD or ICD
to port
 Movement using Transporters hub & spoke network
 Movement Services of house hold goods .
 Provide tracking from inquiry to shipment delivery
 Movement services for Tanker movement & liquid Cargo like
Petroleum product, alcohol, Milk
 Committed Time for door to door delivery employing hub &
spoke network
 Godown pick-up and delivery with warehousing services
 Intra-city Next Day Delivery
 Delivery for another transporter, handover to a partner
transporter
 Hub and Spoke Model

OPERATIONS C1 C2 C3 C..n
• Booking of small parcels and LTL consignments
at branches
• Consolidation at hubs Branch 1 Branch 2
• Hub to Hub movement on set routes
• Transshipment to destination hubs and then to
branches Transshipment Hub

• Delivery from branches using DRS

Transshipment Hub
FINANCE
• Transporter will charge customers for door to
door service Branch 1 Branch 2
• Transporter will deploy/ hire a vehicle capacity
and pay for km. run of vehicle
• Transporter will manage all costs of booking to C4 C5 C6 C..n
delivery but charge customer a single amount
 Full Truck Load Model

OPERATIONS C1 C1 C1

• Booking of Full Truck Capacity Multi-point

• Point to point movement of vehicle from consigner pickup

location to consignee location

• No operational usage of transporter’s hubs or branches
• Documentation at customer location
Full Truck Load
Movement

FINANCE
• Transporter will charge customers for vehicle capacity for
a distance
• Transporter will deploy his own vehicle or hire from other
vendors
• Transporter may charge additional amount for loading, Multi-point
unloading, multiple points of pick up and delivery etc. delivery

• Transporter may book multiple consignments of same C2 C3 C4

customer into same vehicle
WebXpress TMS - Hub and Spoke Model
Transportation Booking Process

Booking Process

Pickup Run Sheet

Customer Docket Entry
Preparation
Contracts

Loading Sheet
Preparation

Manifest Preparation

Vendor Vehicle Contract FMS- Trip Sheet Module

Contracts
Transportation Transshipment Process

Transshipment Process

Unloading Pre-alert Print Vehicle Arrival Update FMS- Trip Sheet Module

Stock Update Vehicle Unloading Report

Loading Sheet
Preparation

Manifest Preparation

Load in New Vehicle Load in connection vehicle

 Transportation Delivery Process

Delivery Process

Unloading Pre-alert Print Vehicle Arrival Update FMS- Trip Sheet Module

Stock Update Vehicle Unloading Report

Delivery Run Sheet

Preparation

Delivery Run Sheet Update Track & Trace

WebXpress TMS - Full Truck Load Model
Transportation Booking Process

Booking Process

Customer Docket Entry

Contracts

Manifest Preparation

Vendor
Vehicle Hire Contract FMS- Trip Sheet Module
Contracts
 Transportation Delivery Process

Delivery Process

Unloading Pre-alert Print Vehicle Arrival Update FMS- Trip Sheet Module

Stock & Delivery Update

WebXpress TMS - 3PL Model
3PL Operations Process in WebXpress TMS

Customer
Contracts

3PL Docket Entry

Vendor
Contracts

En-route Status Update GPS Data

Delivery Status Update

POD Movement
 Transportation POD Movement

POD Process

Delivery Update

POD Scan

Track & Trace POD Forward

POD Receipt
Acknowledgement

POD to Consignor with Bill POD to Next Location

 Invoice Process
Invoice

Docket Financial Edit &

POD Arrival & Finalization Docket Booking
Finalization

Bill generation

Bill submission update

Bill Collection

Cheque: Deposit Voucher

Generate MR
Cash: Receipt Voucher

Update CBS & A/R

 Customer Contracts

 Contract Features:

• Business Model wise contracts- LTL, FTL, 3PL, IDT, Secondary Movement
• Pay basis wise plus Service Wise
• Multiple Active Contracts
• Single slab, Multi slab, FTL-Capacity based
• Rates- Per Kg., Per Ton, Fixed, Fixed + Variable

 Contracts are enforced at time of docket entry

 This reduces errors and also ensures revenue in line with contracts

 Leads to lesser Invoice rejections thus better working capital

 Vendor Contracts

 Contract Features

• Contracts for long haul, local vendors, BA

• Fixed route, Per Kg., Per Km, Per docket

• Switching between multiple contracts

 Contracts are enforced at time of VHC entry/ payments

 Reduced mistakes in vendor payment, higher efficiency

 Faster vendor payment, better service level from vendors

 WebXpress TMS- Key Benefits

 Real Time information visibility across Transportation network

 Reduction in costs due to

• Reduction in data entry time and effort
• Measurement of transaction wise profitability
• Tighter control on vehicle deployment expenses

 Increase in income due to

• Ability handle higher work volume with same investment in staff and facility
• Better service leading to better customer satisfaction, thus more business
• Better information on customers leading to targeted sales effort

 Savings in working capital

• Smaller and more accurate billing cycle
• Faster collections
• Daily control on cash & bank across locations
Solution Case: BI on TMS
 Problem Statement
Analytics Team

Size 2 persons
Management mandate:
Provide a complete picture of a given Qualifications MBA, 3-4 years of experience

customer’s business transactions with Cost to the company Rs. 50,000 pm per person
Logistics Company.
Per day cost of team Rs. 4000

Work for Analytics Team

 Names of top five customers by sales
 What are top booking locations and top delivery locations for these customers
 Provide number of dockets booked, sales, billing and unbilled for each customer
 Provide breakup of sales by Pay Basis, Mode of transport
 Show me the breakup by number of dockets, sales in Rs. Lakhs. Also provide % breakup of these.
 Show me sales trend over last one year
 Show me sale trend for this month and also for previous month
 What is my average sales per docket for this customer
 What is my yield across pay basis and for individual pay basis
 Traditional method using ERP reports

Step 1: Get all customer related reports

• Sales register for last 2 years

• Bill register

• Sales summary- location wise, business type wise, pay basis wise

• Outstanding report

• Time taken: 2 hours

Step 2: Collate information using XLS

• Use pivot tables, filters, macros to get to various out put

• Convert data into charts using chart wizards

• Time taken: 6 hours

Step 3: Present the data

• Prepare a presentation; build in charts, XLS links

• Time taken: 2 hours

Thus, total time taken for ONE customer analysis will be 10 hours. Given learning curve effect, it may not take that
long for next customer analysis.
 The Next Level of Analysis

 Now, will it be possible for the team to answer all of following questions:

• Please above analysis for a particular ZONE

• Please given analysis for mode=Air and Pay basis=TBB

• Please show data only fro 2008

• Now show data for 2007 and 2006 but not 2008

• Please show data across the years only for Monsoon- that is Jul, Aug and Sep

• Show day wise sales trend for January 2008

• Show data in %, number of transactions and sales in Rs. Lacs

• Show data combined for customer A and customer

 In all probability, the team will have to get back to drawing board, ask for more data, redesign
charts etc. So at the end of the day management does not have answers to all questions and
analysis team’s efforts are only half appreciated.
 Analysis using Qlikview

Step 1: Open Qlikview and open Customer Snapshot Analysis

Step 2: Reload latest transaction data

Step 3: Answer questions as put up by management, in full graphical view, in a

single dashboard

Total time: 5 minutes

Time available to answer queries: Entire day

Seeing is believing: Data Across Customers
 Scenario Building
 Shows Analysis for:

• Customer: All names same as similar to- Ingram Micro

• Year 2008
• Month- Jan to March
• South Zone + North Zone
• Pay basis- TBB and To Pay
• Mode of service: ALL

 Show following output

• Shows sales breakup in %

• Show Pay basis breakup
• Show yield
• Show unbilled and billed
• Shows daily sales trend
• Show top booking and delivery locations
Data for a given customer
 KEEP IN TOUCH

info@webxpress.in www.webxpress.in

Headquarters Regional Sales Office

114, Sundervilla, S. V. Road,
Santacruz (West), Mumbai – 400052
+91 93 232 428 02
+91 22 325 735 60
ECFY Consulting Pvt. Ltd.
107, First Floor, Suncity Trade Tower,
Sector–21, Gurgaon – 122001
+91 93 117 363 59

Thank You