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Responses to the Job Descriptive Index (JDI; N = 1,349) are used to empirically
compare a two-parameter logistic item response theory (IRT) model to a hier-
archical factor analytic model suggested by Humphreys (1962). A hierarchical
model was chosen because the JDI is typically conceptualized as having five or
more dimensions, whereas current IRT estimation procedures are based on the
assumption of a unidimensional trait. The hierarchical analysis allows the in-
vestigator to create a general factor based on the common variance among the
usual common factors. IRT item parameters estimated by a maximum likelihood
algorithm agree very well with the item loadings on the first principal factor and
a general satisfaction factor from a matrix of tetrachoric correlations. These results
are consistent with a hierarchical job satisfaction model that has one general
factor and multiple group factors, as well as a logistic IRT model with two
parameters. The authors conclude that IRT can be applied in the job satisfaction
domain, where data are typically multidimensional, to provide evidence about
the general satisfaction factor. Implications of this research for applications of
IRT are discussed.
Item response theory (IRT) has been pro- Although the IRT models are typically as-
posed as a solution to many measurement sociated with aptitude measurement, Schmitt
problems (Lord, 1980). The advantages of (1981) noted that various IRT theorists
IRT models are derived from the following (Hambleton & Cook, 1977; Lord, 1977;
properties. First, they provide a scale of mea- Wright, 1977) have suggested that the appli-
surement (called the 6 scale) that is indepen- cability of the models to attitude measure-
dent of the particular items included in a ment is also worth investigating.
measurement instrument. Second, they pro- Because such applications of the IRT
vide item parameters that are independent methods to attitude measurement are rare
of the sample of persons being measured. and the methods themselves are probably not
Some of the applications of such measure- well understood by most researchers, it be-
ment models were discussed in Hulin, Dras- hooves us to examine the extent to which the
gow and Parsons (1982) and Lord (1980), results of the newer methods converge with
and an introduction of IRT and methods was results from the more traditional methods
presented in Hambleton and Cook (1977). when examining issues of interest in attitude
measurement. For example, it is useful to
This research was supported in part by Contract compare both theoretically and empirically
N00O-14-C-O9O4 from the Office of Naval Research, the more traditional factor analysis methods
Charles L. Hulin, principal investigator; and in part by to the newer IRT methods for describing the
the Department of Psychology, University of Illinois.
The authors thank Michael Levine for his assistance in structure of attitude items. This article briefly
the research as well as several anonymous reviewers who describes the similarity and dissimilarity of
provided many helpful comments on earlier drafts of the factor analytic and IRT methods and
this article. then applies both to job satisfaction data to
Requests for reprints should be sent to Charles K.
Parsons, College of Management, Georgia Institute of answer the question concerning the trait that
Technology, Atlanta, Georgia 30332. is basic to a set of observations.
826
ITEM RESPONSE THEORY IN JOB SATISFACTION DATA 827
The Factor Analytic Model For the model discussed in this article,
Most factor analysis methods are based on P,(0) is given by the formula
a model that can be described as "a formal 1
model about hypothetical components which P,(6) = (1)
1 +e~
account for linear relationships that exist be-
tween observed variables" (Mulaik, 1972, p. The terms a, and b, are called item param-
96; emphasis added).1 In studies of the mea- eters, with a, reflecting item discrimination
surement of job satisfaction, factor analytic and b, reflecting item difficulty for the Ith
methods are used to determine the number item. D is a scaling factor usually set to 1.702
of hypothetical factors and the relations of so that this logistic function closely follows
items to these factors. Because factor analytic a normal ogive curve.
methods are linear, they are theoretically in- A graphic representation of this model is
correct for discrete variables, such as items represented by an S-shaped curve. The b pa-
with limited scored response options. For rameter reflects the position of the curve on
example, the frequently used job satisfaction the horizontal axis (0), and the a parameter
measure, the Job Descriptive Index (JDI; is related to the slope of the curve at its steep-
Smith, Kendall, & Hulin, 1969) with three est point. Lower b values shift the curve to
item-response alternatives, has frequently the left and lower a values flatten the curve.
been factor analyzed in order to answer ques- A third parameter is frequently added to
tions about convergent and discriminant va- the model when individuals who do not rec-
lidity (Dunham, Smith, & Blackburn, 1977), ognize the correct response are able and have
similarity of factor structure across subpop- a tendency to give a correct response to an
ulations (Golembiewski & Yeager, 1978; item with probability greater than zero. The
Smith, Smith, & Rollo, 1974), and the num- effect of nonzero value for this parameter on
ber of meaningful scales that can be derived an ICC is most obvious at the low level of
from the JDI (Yeager, 1981). 6 where the probability of a correct response
does not approach zero. (The ICC has a non-
zero lower asymptote.) For a job satisfaction
Item-Response Models questionnaire, it can be argued that as the
level of 0 approaches very low values
A formal item-response model states a re- (-•x), the conditional probability of re-
lation between the probability of some type sponding positively to an item goes to zero
of response by an individual and some char- because guessing does not occur. Parsons
acteristic of the individual. A factor analytic (Note 1) has determined empirically that this
model is one type of item-response model; is a tolerably good assumption for the Job
it describes the linear relation between item Descriptive Index. Therefore, the third pa-
responses and constructs. Recently, in the rameter will be set to zero (identical to not
area of psychometrics, there has been an in- including it in the model) for the present ar-
creasing emphasis on ogive or logistic item- ticle (see Hulin. Drasgow, & Parsons, 1982.
response models (Birnbaum, 1968). In most or Lord, 1980, for further discussion on the
applications the probability of an item re- various item response models).
sponse is a function of a unidimensional at- As afinalnote on Equation 1, it is obvious
tribute of the respondent and certain char- that the slope of a linear item response model
acteristics of the item called item parameters.
When unidimensionality is assumed, the
function is called an item characteristic curve 1
This paper will use the term factor rather than com-
(ICC) and gives the conditional probability ponent to denote the hypothetical element that is com-
that a randomly chosen person from the pop- mon to a set of observed variables. The distinction is
ulation of all people at a given value of the important when applying factor analysis because com-
trait gives a particular response. The notation ponents are usually derived to account for the variance
of observed variables, whereas factors are derived to ac-
commonly used denotes the attribute by (0) count for covariance among observed variables (see
and the ICC for the /* item by P, (0). Mulaik, 1972, for further details).
828 CHARLES K. PARSONS AND CHARLES L. HULIN
will be related to the a parameter from the The theoretical work by Lord and Novick
logistic model. In fact, for the two-parameter (1968) shows us the relation between the
normal ogive model (similar to the logistic models for the one-factor case, and Reckase's
model), (1979) Monte Carlo results show us the re-
sults for multiple orthogonal factors. The
a, = 7 7 = = , (2) correspondence of the IRT analysis of job
satisfaction items to one extreme or the other
where for the Ith item, a, is item discrimi- will reveal the trait underlying the set of re-
nation and rbi is the biserial correlation be- sponses.
tween item and unidimensional 0 (Lord & However, there are a multitude of possible
Novick, 1968). For the same model, these factor analytic solutions in a set of data. Fac-
authors have also specified the relationship tor analysis investigations of job satisfaction
between a, and the factor loading of item i are usually based on the common factor
on the first principal factor (a,) from the model and use factor rotation techniques
matrix of tetrachoric correlations. Again, as- based on some mathematical criterion of
suming unidimensional 0, this relation is Thurstone's (1947) principles of simple
structure. Such rotations explicitly empha-
(3) size the differences between sets of items that
define each factor.
This relation clearly shows that when the An alternate approach is to examine a fac-
assumptions of the normal ogive model hold tor that is common to all items. The first
(including unidimensionality), the relation principal factor is an example of such a factor
between the IRT model and the factor ana- but suffers from lack of psychological inter-
lytic model is simple. Unfortunately, most pretability when multiple factors exist in the
data sets do not meet such an assumption. data. Humphreys (1962) has proposed the
use of hierarchical factor models that de-
scribe observed variables as a function of a
Unidimensional IRT Models in general factor and multiple, more specific,
Multidimensional Data common factors. The specific method will
Applications of the IRT model in real data be described in the Methods section of this
require understanding the consequences of paper.
violating the model's assumptions. In partic- Regarding general factors, Humphreys
ular, what does it mean to apply this unidi- (1962) and Humphreys and Hulin (Note 2)
mensional model to multidimensional data? have noted that the most striking character-
Reckase (1979) has presented some results istic of published matrices displaying inter-
that compare such an application of a three- correlations among very diverse measures of
parameter logistic IRT model in data sets of cognitive ability, based on large samples and
varying factorial complexity. As more or- reliable measures, are the sizes of the smallest
thogonal factors of equal size are present in correlations. They are typically positive and
the item set, the relation denoted in Equation suggest the presence of a general factor of
3 becomes weaker. On the other hand, the intelligence that is obscured by most com-
estimated a parameters do relate highly to mon factor analytic procedures. Similar ob-
the loading of one of the orthogonally rotated servations can be made concerning factor
factors. This is quite interesting, because the analytic studies of job satisfaction. Positive
convergence of a model that assumes uni- correlations among the commonly reported
dimensionality with one factor of a model factorially derived scale scores are the most
that assumes multidimensionality tells us obvious and general outcome of any such
what component is being measured by the study. Based on these arguments, the general
former. Based on his results, Reckase also factor, as well as the more specific common
suggested that stable parameter estimates for factors should be considered when compar-
the IRT model require a first principal com- ing factor analytic results to IRT results.
ponent that accounts for at least 20% of the As described in the opening paragraph, the
test variance. advantages of IRT to many measurement
ITEM RESPONSE THEORY IN JOB SATISFACTION DATA 829
problems has been thoroughly described else- the work itself, pay, promotional opportunities, super-
where. Strict adherence to the assumptions visor, and co-workers. Four scales are included in this
study (the pay scale was omitted). Also, three adjectives
of the model in the available computational from the co-workers scale ("easy to make enemies," "no
procedures would appear to make applica- privacy," and "hard to meet") were not included because
tions to many research settings impossible. they were not common to several other samples that
Longer scales are certainly one alternative, were originally under study by Parsons (1980). Therefore
60 items from the JDI were used to index job satisfac-
but they are not practical in many organi- tion.
zational contexts where research time and Only subject records with no missing data on the 60
questionnaire space are extremely precious JDI items were included. Although Lord (1974) has pre-
commodities. Application of the model and sented an acceptable solution for estimating both item
procedures to a multidimensional item set and 6 parameters for aptitude tests with omitted re-
sponses, it is based on assumptions that clearly are not
is useful to the extent that we obtain useful tenable for responses to the JDI. For instance. Lord
results, understand the trait being assessed by (1974. p. 250) stated the assumption that "examinees
the total item set, and are aware that we are wish to maximize their expected scores and that they
violating an assumption of the model. are fully informed about their best strategy for doing
this." After eliminating records with omitted responses,
With this caveat, the current study at- the sample consisted of 1,349 response records.
tempted to shed light on what trait is being
assessed by the unidimensional IRT model
in multidimensional job satisfaction item re- Parameter Estimation
sponse data. Specifically, two questions were Parameters for the IRT model were estimated from
asked: the maximum likelihood algorithm, LOGIST (Wood,
Wingersky, & Lord, Note 3). LOGIST requires dichoto-
1. Is there evidence to support the pres- mous scoring of items, with 1 indicating satisfaction and
ence of the general factor? 0 indicating no satisfaction. The responses scored 0 or
2. Does an IRT procedure that assumes 1 by the Smith et al. (1969) procedure were scored as
unidimensionality provide parameter esti- 0. Responses that would have received a 3 were scored
mates that converge with the general factor as 1. The justification for this adjustment comes from
Smith et al.'s results demonstrating that question-mark
or one of the more commonly cited facet fac- responses (scored 1) were more frequently given by in-
tors in the Job Descriptive Index? dividuals with low satisfaction.
Table 1 Table 3
First 12 Eigenvalues From Matrix of Schmid-Leiman Transformation Matrix
Tetrachoric Correlations
Factor h, VT-hi VT-H
Factor Eigenvalue
1 .518 .855 0 0 0
1 16.76 2 .507 0 .502 0 0
2 6.00 3 .425 0 0 .905 0
3 5.31 4 .640 0 0 0 .768
4 3.60
5 2.32 Note, h, is the loading of the ith first order factor on the
6 1.93 second order principal factor.
7 1.81
g 1.48 ment suggested by Reckase (1979) to obtain
9 1.31
10 1.16 stable parameter estimation results. Four fac-
11 1.07 tors were retained in order to represent the
12 .97 four satisfaction facets on which the scales
are based. An eigenvalue-greater-than-one
1966) was used to rotate the factors obliquely. The cor- criterion (Kaiser, 1961) is inappropriate for
relations among the oblique factors were then used as the tetrachoric correlation matrix. Therefore,
a basis for second-order factoring. One principal factor four factors were rotated obliquely; and their
was extracted from these correlations by using an iter-
ative extraction procedure that first uses squared mul- intercorrelations appear in Table 2. The sec-
tiple correlations as communality estimates, extracts the ond-order factor was extracted from these
desired number of factors, reestimates communality correlations and is defined by loadings rang-
from the factor loadings, refactofs the new reduced cor- ing from .425 to .641. The eigenvalue of the
relation matrix, and so on until the difference between first principal component (1.82) was sub-
two successive communality estimates becomes negli-
gible. The loadings of the first-order factors on the sec- stantially larger than that of the second com-
ond-order factor were used to construct a matrix for ponent (.84), thus justifying the choice of the
transforming the four oblique first-order factors into a model that contains one general factor. The
hierarchical configuration with one general factor and Schmid-Leiman (1957) transformation ma-
four orthogonal facet factors. This matrix was con- trix is presented in Table 3. The values in the
structed in the following manner. The loadings of the
four first-order factors on the one second-order factor first column (the loadings on the second-or-
(h,) are the first column of the transformation matrix. der factor) are smaller than those in the other
Theremainingfour columns represent a diagonal matrix four columns, indicating that the loadings of
with v l ~ / j f as the diagonal entries. This matrix was the items on the general factor will be smaller
then premultiplied by the factor pattern matrix from the
direct oblimin rotation. (The reader is directed to than the loadings on the facet factors.
Schmid & Leiman. 1957, for the specific procedures and The oblique factor pattern matrix was
rationale.) transformed to the hierarchical factor struc-
ture and appears in Table 4 along with the
Results loadings on the first principal factor and the
a values from LOGIST.
The eigenvalues of the first 12 factors from The factor loadings on all factors were
the 60-item tetrachoric matrix appear in Ta- transformed according to Equation 3 and
ble 1. First, note that the first eigenvalue is compared to the LOGIST a using correlations
16.76 which, in terms of proportion of total that appear in Table 5. First observe that the
variance (27.8%), exceeds the 20% require- correlation between d and the principal fac-
tor loadings (PF) is .966. This is very con-
Table2 sistent with the theoretical relation specified
Correlations of Oblique First-Order Factors by the normal ogive model. As mentioned
earlier, the first principal factor lacks psy-
Factor 1 2 3 4
chological interpretability when multiple fac-
1 1.00 tors exist in this data. Therefore, the general
2 .30 1.00 factor (G) and facet factors (Fl to F4) are
3 .20 .19 1.00 examined next. The correlation for G is .853,
4 .31 .31 .31 1.00 which is clearly higher than for any of the
ITEM RESPONSE THEORY IN JOB SATISFACTION DATA 831
Table 4
LOGJST a, Principal Factor Loadings, and Hierarchical Factor Matrix for 60 Job
Descriptive Index Items
Item a, PF G Fl F2 F3 F4
1 .517 .484 .459 -.041 -.027 .100 .546
2 .342 .381 .371 -.045 -.020 .024 .478
3 .850 .625 .574 .036 .065 -.001 .617
4 .677 .530 .509 .035 .043 -.032 .573
5 .853 .614 .529 .108 .160 .029 .427
6 .432 .427 .407 -.065 -.025 .124 .483
7 .768 .594 .510 .100 .097 .117 .404
8 .179 .215 .148 .167 .132 -.024 -.023
9 .796 .609 .502 .198 .149 .057 .322
10 .602 .473 .428 .044 .106 -.049 .434
11 .503 .493 .428 .087 .122 .002 .362
12 .280 .300 .235 .072 .085 .154 .083
13 .651 .532 .508 -.010 -.068 .058 .632
14 .032 .048 .030 .078 .053 -.052 -.013
15 .321 .353 .271 .210 .057 .052 .103
16 .171 .204 .218 -.082 .026 -.089 .353
17 .244 .290 .229 .117 .060 .079 .102
18 .843 .613 .568 .017 .037 .020 .632
19 1.053 .576 .432 .075 -.068 .846 .035
20 .724 .472 .345 .029 -.012 .768 -.031
21 .907 .589 .447 .094 .040 .662 .067
22 .903 .599 .466 .080 .016 .633 .133
23 1.071 .584 .444 .046 -.045 .831 .062
24 .844 .597 .451 .149 .100 .515 .072
25 .657 .486 .351 .081 .056 .655 -.046
26 .873 .542 .403 .046 -.033 .749 .005
27 1.109 .615 .463 .079 .017 .785 .044
28 .532 .465 .365 .352 -.121 .109 .205
29 .943 .634 .445 .706 -.031 -.011 .049
30 .888 .584 .399 .726 -.047 -.038 .007
31 .787 .590 .423 .542 -.040 .141 .062
32 .743 .589 .405 .654 -.026 .062 .006
34 1.087 .679 .483 .596 .070 .112 .033
35 .616 .523 .357 .430 .151 .141 -.071
36 .559 .470 .291 .673 .009 .011 .140
37 .515 .470 .346 .386 -.056 .154 .088
38 1.073 .650 .446 .785 -.057 -.004 .007
39 .689 .539 .358 .699 -.035 -.015 -.045
40 .878 .605 .418 .575 .103 .068 -.027
41 1.209 .666 .455 .728 .044 .021 -.026
42 1.127 .682 .489 .519 .187 .074 .036
43 .020 .057 .047 .180 -.079 -.178 .082
44 .712 .566 .404 .531 .054 .024 .048
45 .885 .555 .381 .667 -.023 -.026 .003
46 .512 .494 .400 -.097 .497 .119 .133
47 .724 .563 .433 .050 .610 -.025 .067
48 .438 .430 .318 -.047 .711 -.054 -.055
49 .498 .479 .379 -.024 .509 .024 .100
50 .677 .513 .390 .019 .665 -.076 .028
51 .682 .544 .420 -.024 .668 .006 .046
52 .440 .444 .338 -.077 .607 .065 -.003
53 .817 .621 .478 .049 .627 .027 .081
54 .385 .389 .282 .035 .487 .040 -.054
55 .659 .570 .448 .008 .575 .028 .110
56 .539 .476 .352 .010 .693 -.066 -.037
57 580 .457 .339 .065 .585 -.070 -.014
58 .690 .558 .424 -.021 .666 .065 .018
59 559 .526 .407 -.012 .590 .043 .056
60 .559 .513 .386 .065 .542 .029 .017
Note. PF = first principal factor; G = general factor, Fl = supervision satisfaction facet factor, F2 = co-workers
satisfaction facet factor; F3 = promotions satisfaction facet factor; F4 = work satisfaction facet factor.
g32 CHARLES K. PARSONS AND CHARLES L. HULIN
procedures for multidimensional item re- els are required to provide evidence about
sponse theories that will describe responses which specific factors in the work situation
to each item of both a general 0 and a facet should be changed. We can operate as re-
0. It must be emphasized that the appeal of searchers or practitioners with either model
a multidimensional model over one that em- depending on our aims without making as-
phasizes and uses only the general factor sumptions that we have learned much about
from the hierarchical solution will depend on specific causes of job satisfaction when we
the goals of the researcher and the uses to use a general factor approach or that we
which the resulting scales are to be put. If the know much about the antecedents of behav-
aim is the prediction of behavioral responses iors reflecting general acceptance/rejection of
reflecting general acceptance or rejection of a job when we use multidimensional models.
a work situation, such as turnover or absen- Perhaps most importantly, this study has
teeism, then the use of job satisfaction scores demonstrated the convergence of evidence
reflecting the general factor will probably from three quite different approaches to the
provide predictive power equal to that gen- study of the meaning of different item re-
erated by a multidimensional approach. On sponses on job satisfaction questionnaires.
this point, we could not expect a general fac- Convergence among measures based on the
tor to outperform a multiple regression com- first principal factor, on the general factor
posite of JDI scales in accounting for vari- from a hierarchical factor model, and from
ance in a specific criterion. However, the gen- a unidimensional latent trait model are en-
eral factor may account for more variance couraging. The results of this study provide
in a wider range of behavioral responses than some evidence for interpreting what is being
any one weighted composite of JDI scales. estimated by 0s from the JDI. Both the ne-
In addition, in small samples, the general fac- cessity and limitation of future developments
tor would not be subject to the sampling error stressing multidimensional IRT models in
that severely limits cross validation of least job satisfaction have been pointed out. Re-
squares regression equations. Humphreys finements of the model will generate more
and Hulin (Note 2) have commented on this research aimed at specifying the usefulness
same point in the domain of ability mea- of general and specific job satisfaction mea-
surement and job performance prediction. sures.
The fit of the IRT discrimination indexes,
derived assuming local independence and Reference Notes
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items on the general factor from the hierar- rameter logistic model for a job satisfaction question-
chical factoring suggests minimal violence naire. Paper presented at the meeting of the Ameri-
may be done to our data by fitting it to a can Institute for Decision Sciences. Boston, Novem-
ber 1981.
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are aware that assumptions are being made intelligence in the historical perspective of classical
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