EMC VNX5200 Storage Block OE Upgrade Procedure

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EMC VNX5200 for Block Operating Environment Upgrade Procedure

Prior to the upgrade, download the appropriate VNX Block OE software. Connection available is thru
direct connection at the management ports at the rear panel of the target storage. Make sure the IP
address of the laptop is on the same network as the management ports on the storage system.

1. Using Unisphere Service Manager (USM), log in to the VNX system and enter the credentials of the
Storage Processor A or B. System IP address, username, password, select Global. This upgrade will
affect both Storage Processor A and B.

A. Prepare for Installation Wizard

1. From the System screen, select Software > System Software > Prepare for Installation.
Prepare for Installation runs both the File and Block Prepare for Installation steps.

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1. Select “Override HA status for all servers”, then select Next

Empowering Enterprise Technology

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2. USM will collect diagnostic information from the array. This takes several minutes to run. Once it is
finished click “Next.”

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3. USM will now perform a health check of the array before allowing to continue. If there are any errors
that can be fixed through USM, there will be a “Fix” icon that can click to address the issue. If any
errors that need to be fixed outside of USM, they need to be addressed before it will allow to continue.

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B. System Software Installation

1. Once the Prepare for Installation wizard has completed, select Software > System Software > Install
Software to proceed with the install.

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There is a server utilization check that will run at the next step. Once it finishes, click “Next.” It will
show where to set the non-disruptive upgrade delay, keep the defaults and click “Next.” Finally, there
will be a summary of what will be installed on the array, click “Next” and the upgrade will start.

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After a block upgrade is performed, the system reboots automatically. First, the secondary SP reboots.
When the secondary SP comes back up, the primary SP is updated and then reboots. Continuously
ping both storage processors IP address.

The USM connection will be disconnected.

If USM logs out during a block upgrade, the upgrade continues. If this happens, log in to
USM and check the status of the upgrade by selecting Software > System Software.
Under the Tools list, select Software Maintenance Status.
You cannot start Unisphere on the storage system until the reboot is completed, which could
take up to about 45 minutes for each SP. The reboot is complete when the SP status lights on
each SP are in the on state steadily. Wait until both reboots are complete before continuing.

A health check should be performed thru USM after the software is upgraded. The number and content
of the post-upgrade health checks may differ from those performed before the upgrade. Review the
results of the health check, and if any problems are detected, resolve them before using the system.

C. Verifying the VNX software installation with Unisphere

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1. Log in the Unisphere using web browser. (logout is needed from the USM)

NOTE:

Please verify that the laptop is running the supported Java Runtime Environment (JRE) version.

If the laptop is running an earlier version of the JRE, download and install the later version of the JRE
from the Oracle website.

If the laptop is running a later version of the JRE, the installation wizard asks if you want to continue with
the installation. If you select Yes, USM may not work properly with a later JRE version. If you select No,
and manually remove the later version of the JRE, other applications that require this version may not
work properly.

Java security needs to update and include in the Exception Site List from the Security tab of the Java
Control Panel the IP addresses of the Storage Processors, both A and B.

Also update the local intranet properties and include the IP addresses of the Storage Processors

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2. Select All Systems > System List, Right-click the underlined System Storage name and select
properties

3. Select the Software

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Verify that the list contains an entry for each software package that was installed, and that each entry is
listed as Active and does not require a commit.

If an entry for a software package that was installed requires a commit, select the entry and click
Commit.

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