5) Schedules service calls according to customer location and urgency of need.

6) Recommends equipment design changes or upgrading as needed.

Network Engineer in Philippine Long Distance Company (PLDT) with experience and expertise in project
management, outside plant engineering and design, and communications technologies (copper and fiber
specifically FTTH).

Troubleshooting internet connection through remote testing.

Detecting possible network trouble (Selective - -- Browsing, Can’t acquire IP, Intermittent and Slow
connection).

Troubleshooting internet connection using different NMS testing tools ANM2000, UNM2000, U2000
(Fiber testing tools) Service Provisioning System (SPS).

Call thru or coordinating with subscribers to check internet connection.

Strong engineering professional skilled in Visio, Network Engineering, VDSL, MSAN, and Project
Engineering.

Basic FTTU/ FTTH provisioning

Knowledgeable in Network Configurations

Responsible for planning, scheduling, prioritizing and tracking of projects.

Ensure delivery of best practices project management tools and methodologies, providing subject
matter expertise around project and programme governance,

-Implement and monitor programs as directed by management, and see the programs through to
completion

Conduct acceptance activities to ensure that all used materials and installed equipments are in
accordance with company standards with experience in site supervisionknowledgable in reading plans
(FTTH Project)
Strong interpersonal skills; pleasing personality

Administrative and time/calendar management

Proficient in Microsoft Office Applications (Outlook, Word and Excel).

Plan and adjust work implementations strategy to meet the clients requirements and expectations.

Answers to customer queries and provides service for customer support team.

Provide accurate reports and data to executives on a daily basis.

Strong information technology professional skilled in Network Administration, Internet Protocol Suite
(TCP/IP),

Strong information technology professional skilled in Network Administration, Internet Protocol Suite
(TCP/IP),

Strong information technology professional skilled in Network Administration, Internet Protocol Suite
(TCP/IP), Network Troubleshooting, Networking, and Network Design.

Evaluate, validate and translate the user requirements and recommend options for system and process
changes.

o Conduct functional and technical design based on the agreed user requirements and in line with
existing application and operational standards.

Coordinates with the field engineering team regarding installation and status of the project.

Responsible for network and CPE configurations (ie. Cisco routers, Layer 3 Switch, DSL modems, Optical
Line Termination, Optical Network Unit), back end testing and troubleshooting.
Prepares progress reports of activities undertaken and being monitored by the team.

Proficient in microsoft office applications such as Excel,Word & Powerpoint

Team player and able to adapt to different cultures/working environment

Prepare reports and presentations with statistical data, as assigned

? Skilled in Fiber Optic Cable Splicing,

Maintenance, Restoration & Troubleshooting.

• Skilled in basic LAN/WAN troubleshooting.

• Skilled in basic configuration of Routers, modems for basic home or office wired/wireless
technology.

• Skilled in basic PC troubleshooting, maintenance and repair.

• Skilled in Outside Plant(ADSL/POTS) Installation, Troubleshooting, Restoration and Maintenance.

• Skilled in viewing different ADSL parameters like Attenuation, SNR, Copper loop length, Near
and Far errors, etc. and using those values in troubleshooting ADSL lines.

• Skilled in using outside plant tools(eg. Ladders, pliers, cutters, splicing tools, Lineman’s Handset,
Tone Tracer, P-clamp, wires, etc.)
• Knowledgeable in Fiber Optic Cable Splicing, Maintenance, Restoration & Troubleshooting.

• Knowledgeable in different kinds of DSL technology.

********

Willing to work overtime and anytime if and when necessary

willing to invest time and effort to complete certain responsibilities

team player

excellent social skills can work with other people and adapt to new environments easily

hardworking

Strong interpersonal skills; pleasing personality

To be employed and work in company that will give a challenging position appropriate to my
educational background and working experience that can open opportunity to advance my knowledge
and skills where my potential can be appreciated for mutual benefits.

Major Contributions to the team/division:

- Contributor to Calendar-based dispatched work orders

- Developed a template for Validation of Rescheduled Service Orders (RSO)

- Developed a working template for Call Out