Beruflich Dokumente
Kultur Dokumente
SUMMARY
A committed and detail-oriented supply chain and distribution professional, with extensive experience in logistics,
P&L oversight, budgeting and expenditures, quality assurance, process improvement, vendor/stakeholder relations,
standards/procedures compliance, inventory control, and materials handling. A proven track record of maximizing
resources and identifying redundancies to streamline supply chain and distribution operations. Excels at promoting
accuracy/efficiency to improve KPIs, advocate for enhanced safety, optimize supply strategies, and achieve
organizational objectives. A driven and resourceful producer who works to foster essential structures to facilitate the
long-term future of a company.
KEY ACCOMPLISHMENTS
• Cultivated special emphasis on directing complex supply chain functions for multimillion-dollar projects.
• Led three independent distribution operational units for over five years.
• Facilitated multiple strategic plans and assisted in development of multiple SOPs.
• Delivered continuous improvement of KPIs to manage performance.
• Designed logistical matrix, operational layout, and material handling design for several operational warehouses, including
distribution centers and operational hubs.
EXPERIENCE
Maintained all operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Ensured compliance with federal, state, and local warehousing, material handling, and shipping requirements by studying existing
and new legislation, enforcing adherence to requirements, and advising management on needed actions. Safeguarded warehouse
operations/contents by establishing and monitoring security procedures and protocols. Maintained physical condition of warehouse
by planning/implementing new design layouts, inspecting equipment, and issuing work orders for repairs and requisitions for
replacement. Met warehouse operational requirements by scheduling/assigning employees and following up on work results.
• Guided development of warehouse staff by recruiting, selecting, training, and coaching employees.
• Served as advocate and champion of warehouse safety.
Managed $3,500,000 inventory structure. Guided P&L management efforts. Designed and implemented layout plan to streamline
storage and retrieval of goods. Monitored all warehouse activities and workers. Responded to orders efficiently to ensure timely
and accurate product deliveries. Addressed logistical problems and furnished solutions to core issues.
Guided and managed efforts in hiring, terminations, coaching, skills development, recognitions and rewards, performance
evaluations and management, discipline, addressing employee concerns, and staff productivity. Planned, organized, staffed,
directed, and controlled multiple processing operations daily. Ensured all operations remained in accordance with established
safety, quality, and service standards. Led completions of all cost and productivity goals. Guided daily visual inspections of quality
for customers and vendors. Determined strategic goals and helped achieve core quality, service, cost, and productivity goals.
Planned strategy based on projected volume, head count, and other special circumstances and factors.
ADDITIONAL EXPERIENCE
UNITED PARCEL SERVICE OF AMERICA, INC., Albany, New York, Lead Hub Operations Supervisor, 1989-2002. Oversaw customer
service, productivity, quality, freight handling, claims prevention, dock load average and safety, pickup and delivery, and road
dispatch activities. Managed and scheduled employees. Oversaw loss prevention tactics. Complied with all safety standards
required by company. Ensured department met all set goals. Worked closely with central dispatch to efficiently move freight.
Championed all health and safety goals and regulations. Received hub supervisor training school Excellence Award in 2000.
EDUCATION
CERTIFICATIONS
PROFESSIONAL DEVELOPMENT