Beruflich Dokumente
Kultur Dokumente
Standards
Safety, Health
and Environmental
Protection Standards
2 Contents SHE Standards
Contents
Foreword 3
1 Management Process
1.1 Policy, Objectives and Programs 4
1.2 Verification 4
1.3 Preventive and Corrective Actions 5
1.4 Reporting and Communication 5
1.5 Organization, Responsibilities and Training 5
1.6 Document Control 5
2 Product Development
2.1 Design of Products 6
2.2 Safety of Raw Materials 6
2.3 Safety of Products 6
2.4 Market Launch, Product Monitoring,
Product Review 7
Credits/Contact Information 15
Foreword
Henkel strives to balance economic, ecological and social objectives to safeguard and strengthen our
competitiveness in global markets. The Henkel SHE Standards address Safety, Health and Environmental
Protection. They support Henkel’s “Vision and Values” and Henkel’s Codes such as the “Code of Corporate
Sustainability.” The SHE Standards are an integral element of Henkel’s commitment to sustainable
development.
To complement the standards, binding procedures describe relevant requirements in more detail.
Guidance documents including best practice examples will support implementation. Irrespective of
Henkel’s requirements, compliance with applicable regulatory requirements is mandatory. In the event
of any contradictions, local legal requirements must be followed if they are stricter.
The SHE Standards are applicable worldwide for the Henkel Group, and each of Henkel’s affiliated
companies must implement them with an appropriate management system. Specific regional and local
procedures are necessary elements for implementation.
1.3 Preventive and Corrective Actions 1.5 Organization, Responsibilities and Training
Goal Goal
To continuously improve the management system To ensure that Henkel provides all necessary
and processes and to avoid occurrence or resources and defines transparent responsibilities
recurrence of any nonconformities. in order to implement and maintain an effective
and efficient management system.
Requirements
•• Any nonconformity with internal or external Requirements
requirements must be evaluated and its causes •• An adequate organization shall be implemented,
analyzed. including the definition of responsibilities at all
•• Necessary preventive and/or corrective actions management levels.
must be defined and implemented within •• Responsibilities shall be clearly delegated,
appropriate timeframes and in accordance with agreed between the employee and the company,
the risk level. documented, communicated and supervised.
•• The status of preventive and corrective actions •• Workplace and function descriptions must
shall be communicated to all management include the relevant duties as well as the
concerned. knowledge and qualifications necessary to fulfill
these duties.
1.4 Reporting and Communication •• SHE-related representative(s) must possess the
necessary skills based on their education,
Goal training or experience and must be equipped
To implement appropriate communication with necessary resources.
channels at the appropriate organizational level, •• New employees shall be adequately informed
and to ensure a constructive relationship with about the company and trained in their job.
stakeholders. •• Training needs must be identified and the
appropriate training conducted.
Requirements •• Adequate training records must be maintained.
•• Effective channels for communication with
stakeholders must be implemented. 1.6 Document Control
•• Specific performance data, related to product,
production site, and business activity shall be Goal
monitored and assessed to identify risks and To ensure that documents and records are
potential for improvement. Results shall be controlled systematically and that they comply
reported to the management. with all relevant standards.
•• Employees and the public shall be informed
regularly about progress and continuous SHE Requirements
improvement. •• Written work instructions and procedures for
•• Data and information shall be provided operational control must be established and
according to Henkel Group requirements. maintained, especially where deviations could
These requirements take into account the result in high-risk situations. Documentation of
information needs of our stakeholders. the implementation of instructions and
•• Each organization is responsible for procedures must be maintained.
communicating relevant issues to their •• Documents shall be understandable, dated (with
stakeholders, including management, revision dates), readily identifiable and
employees, customers, authorities and the local maintained in an orderly manner.
community. •• Documents shall be approved by authorized
personnel, periodically reviewed and updated if
necessary.
•• The current versions of documents shall be
available at all relevant locations.
•• Obsolete documents shall be promptly removed
or otherwise secured against unintentional use.
Obsolete documents or records shall be archived
in accordance with their specified archiving
period.
6 Product Development SHE Standards
Goal Goal
To ensure that products in the market are To ensure that the design and operation of storage
monitored for feedback on safety issues and for facilities and equipment is adequate for the hazards
the identification of evolving SHE issues. and amounts of stored chemicals or materials.
Requirements Requirements
•• Compliance with internal and external •• The hazards associated with raw materials,
requirements must be monitored. intermediates, finished goods and other
•• Undesirable effects on human health or the chemicals must be identified and appropriate risk
environment must be monitored and assessed. management measures must be implemented.
•• Problems due to critical public debate must be •• Storage facility design and storage conditions
identified and the impact of such discussions must be adequate to the hazards and quantities
must be evaluated. of stored chemicals or materials.
•• Results of product monitoring must be •• Adequate safety measures must be implemented:
considered in the product risk assessment. – Availability of current safety information on
•• In case of any serious concerns about the safety the materials (e.g. SDS)
of products, appropriate processes for product – Package and container labeling that contains
recalls must be implemented. information about hazardous properties of the
material
– Segregation and/or separation of incompatible
substances
– Signposts for designated areas
– Access control to stored toxic substances or
liquefied gas
– Appropriately marked traffic routes and
storage areas
8 Operations (Supply Chain) SHE Standards
– Precautions against soil and water 3.3 Plant and Process Safety
contamination
– An updated inventory list containing names, Goal
average amounts and safety information of the To ensure that the design and the operation of
hazardous substances stored. production plants and manufacturing processes is
safe for the employees, the public and the
External Storage environment.
Goal Goal
To ensure that production processes are operated To ensure that contractors working at Henkel sites
safely and with minimized impact on the comply with the Henkel requirements.
employees, neighbors and the environment.
Requirements
Requirements •• Henkel defines the requirements in its
•• Operating procedures must be available at the arrangements with contractors. Requirements
workplace and must include: shall consider local/regional circumstances.
– Start-up, shutdown and regular operation of •• Qualified personnel must be authorized for
equipment selecting and monitoring contractors.
– Handling of hazardous chemicals •• Contractual agreements must address legal
– Safe handling of equipment compliance, defined Henkel requirements and
– Dangers for people and the environment the requirement to provide incident and
– Protective measures and rules of behavior accident information to Henkel.
– Behavior in case of danger and emergency •• Contractors are obliged to comply with the same
– First-aid measures requirements as Henkel employees while
– Accidental release measures and appropriate performing work at Henkel facilities.
disposal. •• Henkel provides contractors with SHE
•• Henkel employees as well as non-Henkel information regarding the site, raw materials,
production workers must be regularly instructed production processes and products.
on applicable work-related SHE issues and •• Contractors’ employees working at Henkel sites
operating procedures. must be informed, instructed, coordinated and
•• Records shall be kept for all relevant plant supervised conscientiously.
operations (e.g. plant log files, records of •• If a contractor hires sub-contractors for work on
SHErelevant measurements). Henkel premises, a general written agreement
•• Regular inspections shall be performed by with Henkel is mandatory. In such a case, the
supervisors during shifts. contractor is responsible for forwarding all
Henkel requirements and information to the
sub-contractor.
•• Unsafe work, deviations from acceptable safety
practice and other misconduct by contractors
must not be tolerated, and such misconduct
shall be documented and discussed with the
contractor.
•• Contractors shall be monitored and evaluated,
including accident and incident information.
•• Contractors who repeatedly fail to meet defined
requirements shall be identified and corrective
action shall be taken.
SHE Standards General SHE Processes 11
Requirements Requirements
•• Henkel defines the requirements in its •• Information requirements for the safe
arrangements with contract manufacturers. transportation of products, raw materials and
Requirements shall consider local/regional waste must be defined.
circumstances. •• The SHE risks associated with the transportation
•• Qualified personnel must be authorized for of products, raw materials and waste must be
selecting and monitoring contractors. evaluated and the appropriate risk management
•• Contractual agreements must address legal measures must be defined by applying the
compliance, defined Henkel requirements and dangerous goods regulations.
the requirement to provide incident and •• Risk management measures shall include:
accident information to Henkel. – Proper selection of the appropriate means of
•• Henkel provides the contract manufacturers transport
with SHE information on raw materials, – Proper classification, packaging, marking and
packaging materials, production processes and labeling of shipments
products. – Safe product and raw material loading and
•• Contract manufacturers shall be monitored and unloading procedures
evaluated, including accident and incident – Appropriate training and instructions for staff
information. and carriers.
•• Contract manufacturers who repeatedly fail to •• The cleaning of tank cars, tank trucks and
meet these requirements shall be identified and reusable containers must take into account any
corrective action shall be taken. SHE risks.
•• Emergency response information and advice
shall be made available on a 24-hour basis
appropriate to distribution hazards.
•• Henkel defines the requirements in its
arrangements with carriers. Requirements shall
consider local/regional circumstances.
•• Qualified personnel must be authorized for
selecting and monitoring carriers.
•• Contractual agreements must address legal
compliance, defined Henkel requirements and
the requirement to provide incident and
accident information to Henkel.
•• Henkel provides carriers with SHE information
on products, raw materials and waste.
•• Carriers coming to and leaving Henkel sites are
instructed, coordinated and supervised.
•• Carriers are monitored and evaluated, including
accident and incident information.
•• Carriers who repeatedly fail to meet the defined
requirements shall be identified and corrective
action shall be taken.
12 General SHE Processes SHE Standards
Goal Goal
To ensure that relevant environmental impacts To ensure that employees and assets are protected
associated with Henkel business processes are from fire and explosion.
analyzed and reported, and that measures for
optimization are initiated. Requirements
•• Measures to prevent fires and explosions must
Requirements be identified and implemented.
•• Each facility must monitor and record a defined •• The availability of adequate fire fighting
set of environmental data concerning: equipment/installations must be ensured.
– Air emissions •• An appropriate fire fighting management system
– Generation and discharge of wastewater must be implemented and integrated into the
– Waste generation and disposal facility emergency plan.
– Energy and water consumption •• Structural fire protection and fire fighting
– Potential for accidental release measures shall be agreed with the local fire
– Soil or groundwater contamination department.
– Very hazardous substances
– Impact on the local community, including 4.5 Emergency Management
noise, odors and other complaints.
•• The facility shall assess the environmental Goal
impacts of its processes, taking into account all To ensure a proper response to any emergency at
environmental data and internal and external Henkel facilities.
requirements, including legal limits.
•• The facility shall promote the environmentally Requirements
responsible behavior of Henkel employees. •• A comprehensive emergency plan shall be
•• For the annual sustainability report, relevant developed and maintained. The plan must be
data must be reported to the respective appropriate to facility hazards and must
corporate department. Reporting is initiated by consider the results of the risk assessments.
a corporate request. Reported data must be The following main issues shall be addressed:
validated and confirmed by the operating – Emergency alarm / alerting
Business Unit (BU) management. – Emergency organization
•• All reported data must be analyzed and the need – Emergency response procedures
for improvement measures or programs shall be – Emergency communication.
evaluated. •• Emergency plans shall be coordinated with local
•• To meet the needs of all external stakeholders, emergency services.
the summarized data shall be reported in the •• The essential contents of the emergency plans
Henkel Group’s Sustainability Report. shall be communicated to employees,
contractors, visitors and, if appropriate, also to
the local community and authorities.
•• Sufficient escape routes must be provided and
maintained.
•• Training in and tests of emergency procedures
shall be conducted on a periodic basis.
•• Any identified deficiencies shall be
communicated to site management and
corrective actions taken.
14 SHE Standards
4.6 Controlling and Reporting of Accidents and 4.8 Acquisitions, Divestments, Facility
Incidents Closures
Goal Goal
To ensure efficient communication and To ensure that SHE risks of companies or activities
investigation of accidents and incidents. that are to be acquired or divested are
appropriately assessed.
Requirements
•• Any fatal accidents must be reported Requirements
immediately to the Chairman of the Board, •• An assessment of SHE liabilities and
Henkel Group, and to the respective Executive performance must be conducted prior to the
Vice President, Henkel Group, of the operating purchase of a business or the purchase or lease
Business Unit (BU). of property.
•• The Henkel SHEcom database must be used for •• Results must be communicated to the
the documentation and reporting of incidents or responsible project manager and the operating
accidents. Business Unit (BU) manager as well as to the
•• All incidents and/or occupational accidents Acquisition Review Council (ARC) and any other
must be adequately investigated and adequate corporate, BU and regional functions involved.
corrective actions must be identified and •• Following an acquisition, an assessment
implemented. regarding SHE concerns within 12 months is
•• The incident and accident data shall be mandatory.
summarized and analyzed. The need for •• The decision-making process regarding any
improvement measures or programs shall be divestment or facility closure, must include a
evaluated. SHE assessment at an early stage.
•• To meet the needs of all external stakeholders,
the data is summarized at the Henkel Group
level and the results are reported in the Henkel
Group’s Sustainability Report.
Goal
To protect Henkel’s personnel and assets.
Requirements
•• Premises must be secured against unauthorized
access by measures including perimeter fencing,
reliable access control systems, sign-in and
sign-out practices for visitors and contractors,
guarding and patrolling systems as appropriate.
SHE Standards Credits / Contact Information 15
Credits/Contact Information
Published by:
Henkel AG & Co. KGaA
40191 Düsseldorf
Germany
PR No.: 02 11 1,500
Henkel AG & Co. KGaA
40191 Düsseldorf
Telefon: +49 (0)211-797-0
www.henkel.de