Business Studies Grade 10 Exam Practice Book

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Focus Platinum_Exam Practice Book_COVER_Business Studies_Gr10.indd 2 2011/09/02 3:17 PM

Business Studies Tests.pdf 1 7/2/2011 4:09:10 PM

Grade 10
BUSINESS STUDIES
PRACTICE TEST ONE
Marks: 60

QUESTION 1

Various options are provided as answers to the following questions. Write only the letter of the
most appropriate answer next to the relevant question number.

1.1 Physical environment refers to:

A human resources.
B technological resources.
C capital.
D equipment and raw materials. (2)

1.2 Which sector would include a legal firm?

A tertiary
B secondary
C informal
D primary (2)

1.3 A compulsory payment by employers to the government. The funds are used for
education and training.

A Premium
B Interest
C Tax
D Skills levy (2)

1.4 Which of the following is a reason for international expansion of a business?

A To maximise competitive risk
B To ensure business efficiency
C To find new markets
D None of the above (2)


1.5 What is the main role of the Johannesburg Security Exchange?

A Buying and selling securities in African businesses
B Providing supervision of financial institutions
C Conducting a public market in shares and debentures
D Ensuring investors create economic growth and employment prospects (2)

1.6 The Constitution and Bill of Rights in South Africa are part of the __________________
element of the macro-environment.

A international
B economic
C cultural and social
D political and legal (2)

[12]

2

QUESTION 2

In each case choose the correct environment from Column B, which matches the
information given in Column A.

COLUMN A COLUMN B
This environment has shown the fastest

2.1 A International environment
changes of all the macro-environmental factors.
Black empowerment ensures that a previously

2.2 disadvantaged sector of the community is able B Macro-environment
to grow in economic power.
The Environmental Conservation Act focuses
2.3 on minimising air pollution and aims to control C Technological environment
hazardous waste.
The rand becomes stronger against foreign
2.4 currencies and therefore the demand for our D Legal environment
export products decreases.
The organisational culture is part of this

2.5 E Social environment
environment.
South Africa, as a developing country, depends

2.6 on developed countries for the import of F Institutional environment
technology and skilled labourers.
Alliances are formed within this environment to
2.7 obtain expertise from one another, for survival G Economic environment
or to become more competitive.
This demographic environment includes the
2.8 characteristics of the society in which the H Market environment
business operates.
This environment is outside of the business and

2.9 I Micro-environment
consists of broad environmental factors.
This environment includes local and regional

2.10 J Political environment
authorities and central government.
[20]

3

QUESTION 3

3.1 Read through the following macro-environmental issues. Decide which element of the
macro-environment each issue has an impact on and justify your answer.

a) The interest rates increased by 1%. (4)
b) Bulk export volumes rose by 10.9% in June 2008. (4)
c) Climate change could cut South Africa’s maize crop by 20% within 15 to 20 years. (4)
d) The new National Credit Law No. 34 of 2005 became effective on 1 June 2007. (4)
e) Research carried out showed that many businesses are worried about the loss of
skilled staff and skills within their operations due to HIV/Aids. (4)

3.2 Operations technology and information technology are part of the technological
environment. Explain the difference between these two forms of technology. (8)

[28]

[TOTAL: 60 marks]

4

Grade 10
BUSINESS STUDIES
PRACTICE TEST TWO
Marks: 80

QUESTION 1


1.1 Business ethics include:

A the sponsorship of sports and cultural activities.
B the donations of large sums of money to charity.
C the safeguarding of dignity at the place of work.
D education and skills development. (2)

1.2 ____________________ skills enable one to manage many activities and
responsibilities.

A Self-reflection
B Stress management
C Self-assessment
D Conflict management (2)

1.3 Professional behaviour in business is measured against a person’s:

A ability to be eloquent.
B ability to interpret statistical information.
C trustworthiness and dependability.
D ability to draw up financial statements. (2)

1.4 Which one is not a tool for self-management?

A Organiser
B Personal computer
C Photocopier
D Cell phone (2)

5

1.5 Which of the following is an example of a socio-economic problem?

A Pollution
B Culture of saving
C HIV/Aids
D Culture (2)

1.6 What key aspects should be considered when organising daily tasks in the workplace?

A Goal setting and business mission
B Business protocols and equity principles
C Physical environment and ethnic background of the team
D Prioritising and time management (2)

1.7 A skill refers to:

A proper attitude and politeness towards others.
B a proficiency or expertise, which is acquired through training.
C honouring and respecting our elders.
D working on your own. (2)

[14]

6

QUESTION 2

In each case choose the correct concept from Column B, which matches the information
given in Column A.

COLUMN A COLUMN B
2.1 To achieve a desired plan or attempted goal A Adaptability
The ability to recognise and manage changing

2.2 B Self-confidence
situations and to respond positively to them
Knowing your own character, powers and

2.3 C Time management
limitations
2.4 The ability to trust in your own worth D Peer assessment
The ability to judge the quality of your own work
2.5 E Stress management
against certain standards or criteria
When you as a learner judge the quality of work

2.6 F Success
done by other learners
When you understand your feelings about aspects

2.7 G Conflict management
of your own performance, attitudes and behaviour
The ability to make appropriate use of your own

2.8 H Self-assessment
time in managing and completing tasks
The ability to manage many activities and

2.9 I Self-reflection
responsibilities
When individuals or groups clash and can’t reach

2.10 consensus, then management must place plans in J Self-knowledge
action to resolve it
[20]

7

QUESTION 3

Describe the impact of HIV/Aids on businesses. [8]

QUESTION 4

4.1 Explain the concept “corporate citizenship”. (6)

4.2 Study the following examples of corporate citizenship and classify them in the table
provided.

a) More effective waste-control policy
b) Funding a school’s soccer day
c) Sponsoring a cultural event
d) Training of staff
e) New safety regulations in the factory

Initiatives that have an Initiatives that have an Initiatives that have an
impact on the workplace impact on the environment impact on the community

(10)

[16]

QUESTION 5

Explain the relationship between ethics and a code of conduct. [8]

8

QUESTION 6

Give one word/term for the following:

6.1 The body’s response to any demand or pressure placed on it. (2)

6.2 A time of great difficulty and danger where the outcome is uncertain. (2)

6.3 When a company has to let some of its staff members leave, but compensates them
financially. (2)

6.4 A corrective measure to ensure equal opportunities and freedom for all. (2)

[8]

QUESTION 7

Discuss three similarities between sole traders and partnerships [6]

[TOTAL: 80 marks]

9

Grade 10
BUSINESS STUDIES
PRACTICE TEST THREE
Marks: 60

QUESTION 1

“Creativity must be encouraged.”

1.1 Justify this statement by naming FOUR actions that can be used to encourage
creativity. (8)

1.2 Explain why creativity is so useful in the business world. (8)

[16]

QUESTION 2

Letti is the owner of a small business, situated in Soweto. She started her business in a small
way, growing vegetables in her backyard and selling her fresh produce to people in her own
community. The demand for her fresh vegetables increased gradually and she must now look for
new premises so that her business can expand.

2.1 Letti decides to move. List five factors that she should consider when choosing a
business location and show how each factor can have an influence on her decision. (20)

2.2 Letti wants to rent a property. Remind her of the important things she must remember
when renting a business premises. (8)

[28]

QUESTION 3

To maintain good relations between two or more parties, there must be an agreement.

3.1 Explain the use of a formal agreement. (2)

3.2 What should be included in such an agreement? (6)

[8]

QUESTION 4

In the business world, there are often times when you have to make a presentation. Name four
different kinds of information that must be presented in a business. [8]

[TOTAL: 60 marks]

10

Grade 10
BUSINESS STUDIES
PRACTICE TEST FOUR
Marks: 90

QUESTION 1


1.1 What is the main aim of teamwork?

A To ensure designated goals are met
B To provide opportunities to all employees to be trained as managers
C To provide opportunities for flexible working hours
D To ensure each employee receives the same bonus to their salary (2)

1.2 ____________________ is understanding your feelings about aspects of your own
performance, attitudes and behaviour.

A Self-assessment
B Self-reflection
C Self-confidence
D Stress management (2)

1.3 Delegation means to:

A pass on responsibility to a subordinate.
B pass on responsibility to someone else in a higher position.
C refuse responsibility for a particular task.
D pass on authority to a subordinate to do certain tasks. (2)

[6]

QUESTION 2

Explain what abilities a person must have to be seen as “self-managed”. [8]

QUESTION 3

Explain the key elements involved in time management. [8]

11

QUESTION 4

It is expected of you as an employee to fit in with new working conditions and changes.

4.1 Which self-management skill do you need for the above situation? (2)

4.2 What can managers do to help subordinates to adapt to change? (4)

4.3 Write short notes on “management as an activity”. (10)

4.4 Differentiate between “management” and “administration”. (2)

4.5 Briefly explain the three steps involved in controlling. (6)

4.6 A manager does not distribute the work amongst his/her subordinates. W hich principle
of management is being overlooked and why? (4)

[28]

QUESTION 5

The main objective of any business is to make a profit. However, this cannot be achieved
without teamwork and a team should be motivated by their leader.

Justify this statement by discussing committed teams, the team leader’s role and the reasons for
poor teamwork. [40]

[TOTAL: 90 marks]

12

Grade 10 BUSINESS STUDIES
PRACTICE TEST ONE MEMORANDUM

QUESTION 1

1.1 D99 (2)
1.2 A 99 (2)
1.3 D 99 (2)
1.4 C 99 (2)
1.5 C 99 (2)
1.6 D 99 (2)
[12]

QUESTION 2

2.1 C 99 (2)
2.2 J 99 (2)
2.3 D 99 (2)
2.4 G 99 (2)
2.5 I 99 (2)
2.6 A 99 (2)
2.7 H 99 (2)
2.8 E 99 (2)
2.9 B 99 (2)
2.10 F 99 (2)
[20]

13

QUESTION 3

3.1 a) Economic environment 99 – all economic issues such as interest rates, inflation and
the value of the rand are part of this environment. 99 (4)
b) International environment 99 – exports and imports are part of this environment. 99 (4)
c) Physical environment 99 – the climate and the maize crop are part of natural
resources and therefore part of this environment. 99 (4)
d) Legal environment 99 – this environment contains legislation that has been
passed. 99 (4)
e) Social environment 99 – HIV/Aids is a socio-economic issue. 99 (4)

3.2 Operations technology substitutes human labour 99 with machinery. 99
Information technology includes the computer 99 which is used for data processing
and saving information. 99 (8)
[28]

[TOTAL: 60 marks]

14

PRACTICE TEST TWO MEMORANDUM

QUESTION 1

1.1 C 99 (2)
1.2 B 99 (2)
1.3 C 99 (2)
1.4 C 99 (2)
1.5 C 99 (2)
1.6 D 99 (2)
1.7 B 99 (2)
[14]

QUESTION 2

2.1 F 99 (2)
2.2 A 99 (2)
2.3 J 99 (2)
2.4 B 99 (2)
2.5 H 99 (2)
2.6 D 99 (2)
2.7 I 99 (2)
2.8 C 99 (2)
2.9 E 99 (2)
2.10 G 99 (2)
[20]

15

QUESTION 3

3 Any FOUR of the following:
x Businesses are worried about the loss of skilled staff. (99)
x Managers find it difficult to keep up production levels and to meet deadlines. (99)
x Staff morale is low, there is tension in the work environment and a high rate of
absenteeism due to illness and time off to attend funerals. (99)
x The costs of finding replacement employees and recruiting are high. (99)
x Training expenses are high. (99)
x Businesses have extra expenses such as medical care. (99) [8]

QUESTION 4

4.1 A business has a responsibility 99 towards the uplifting of the community 99 and
towards the social and economic development of the country. 99 (6)

4.2
Initiatives that have an Initiatives that have an Initiatives that have an
impact on the workplace impact on the environment impact on the community
Training of staff 99 More effective waste-control Funding a school’s soccer
policy 99 day 99
New safety regulations in Sponsoring a cultural

the factory 99 event 99
(10)
[16]

QUESTION 5

5 Ethics are moral principles 99 that govern a group’s or a person’s behaviour. In
business it means that the business’s actions and operations should agree with what is
generally accepted as being right. 99 (4)

Code of conduct: The code of conduct is developed by the organisation 99 and
applies to all employees. It lays down what behaviour is acceptable and what is not. 99 (4)
[8]

16

QUESTION 6

6.1 Stress 99 (2)
6.2 Crisis 99 (2)
6.3 Retrenchment 99 (2)
6.4 Affirmative action 99 (2)
[8]

QUESTION 7

7 limited amount of capital required 99
Owner pays tax in his/her personal capacity 99
No legal identity 99
Owner / partner is personally involved in business 99 [6]

[TOTAL: 80 marks]

17

PRACTICE TEST THREE MEMORANDUM

QUESTION 1

1.1 Any FOUR of the following:
x Listen to other people’s ideas. (99)
x Accept that it is possible to improve on anything. (99)
x Stop being negative. (99)
x Mix with people who are creative. (99)
x Ask yourself if this is the only way things can be done. (99) (8)

1.2 Creativity helps to find better ways to serve clients 99 and to increase productivity 99
and profitability. 99 Creativity is also important for solving problems. 99 (8)
[16]

QUESTION 2

2.1 Any FIVE of the following:
x Raw materials: (99) there must be enough space and fertile ground to grow
vegetables. (99)
x Labour: (99) this is a small business and will be labour intensive. It must be near a
source of supply. (99)
x Target market: (99) the business needs to be situated close to the consumers. (99)
x Transport: (99) the premises should have access to transport for the workers and
the products. (99)
x Municipal regulations: (99) Letti needs a licence to plant fresh produce in a town
area. (99)
x Infrastructure: (99) availability of electricity and a telecommunications network is
important. (99)
x Water supply: (99) this business needs a lot of water. (99)
x Climate: (99) specific vegetables need a specific kind of climate. (99)
x Environmental factors: (99) the business should not harm the environment. (99) (20)

2.2 The monthly payments 99 need to be met and have to be budgeted for. 99 Annual
increases are indicated 99 in the contract and provision must be made to cover these
additional payments. 99 (8)
[28]

18

QUESTION 3

3.1 A formal agreement serves as a reference in case there are any disputes. 99 (2)

3.2 Any THREE of the following:
x Completion date (99)
x Total price (99)
x Period for which the quotation is valid (99)
x The rate at which costs increase over time (99)
x Hidden costs (99) (6)
[8]

QUESTION 4

4 Any FOUR of the following:
x Progress reports (99)
x Proposals (99)
x Contracts (99)
x Information from surveys and market research (99)
x Expenses (99)
x Customers’ complaints (99)
x Plans for extensions or changes (99)
x Sales information, updates and analyses (99) [8]

[TOTAL: 60 marks]

19

PRACTICE TEST FOUR MEMORANDUM

QUESTION 1

1.1 A 99 (2)
1.2 B 99 (2)
1.3 D 99 (2)
[6]

QUESTION 2

2 Self-management is the ability to:
x Take control of your life and especially your career. 99
x Market yourself to employers. 99
x Build up a network of contacts. 99
x Deal effectively with all kinds of changes in your business life. 99 [8]

QUESTION 3

3 x Organise your time by planning your work on a weekly basis. 99
x You can also make a list of the work you have to do with the deadlines and the time
it will take. 99
x Then allocate your time accordingly. 99
x Remember to take into account your personal styles and preferences. 99 [8]

20

QUESTION 4

4.1 Adaptability 99 (2)

4.2 Training 99
Good communication 99 (4)

4.3 As an activity, management plans, 99 organises, 99 leads 99and controls 99 the
efforts of all those involved in the working operations of a business. 99 (10)

4.4 Administration is a part of management (99) OR
Administration comes first and management follows it. (99) (2)

4.5 Set realistic standards. 99
Measure the performance of employees. 99
If there are deviations, correcting steps must follow. 99 (6)

4.6 Delegation 99
The manager doesn’t trust the subordinate’s skills. 99 (4)
[28]

21

QUESTION 5

INTRODUCTION
Any suitable introduction provided by the learner that is sensible and on the topic. 99 (2)

COMMITTED TEAMS (any FIVE of the following):
x Team leaders help team members to become interdependent (99) by empowering them to
be free to serve others. (99)
x Shared responsibility: (99) team leaders establish an environment in which all team
members feel responsible for the quality of the work produced by the team. (99)
x Shared goals: (99) the team has a sense of common purpose regarding why it exists. (99)
x Good communication: (99) team leaders should build trust and develop open, honest
communication between team members and between the team and management. (99)
x Focus on the future: (99) committed teams see change as an opportunity for growth. (99)
x Focus on the task: (99) team leaders and team members should remember to focus on
results in work meetings. (99)
x Creative talents: (99) team members should have the opportunity to use their individual
talents and should be encouraged to be creative. (99) (20)

THE TEAM LEADER’S ROLE (any FOUR of the following):
The team leader should:
x welcome group members’ initiative (99)
x allow them the opportunity to express new ideas (99)
x encourage independent attempts to solve problems (99)
x consult regularly with individual group members (99)
x be ready to change working structures and arrangements. (99) (8)

THE REASONS FOR POOR TEAMWORK (any FOUR of the following):
x Working conditions are bad. (99)
x Tasks and responsibilities are not distributed equally. (99)
x Duties are unpleasant and/or demanding. (99)
x Group members receive different pay. (99)
x There is little job security. (99) (8)

CONCLUSION
Any suitable conclusion provided by the learner that is sensible and on the topic. 99 (2)
[40]

[TOTAL: 90 marks]

22
Maskew Miller Longman (Pty) Ltd
Forest Drive, Pinelands, Cape Town
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Focus Platinum_Exam Practice Book_COVER_Business Studies_Gr10.indd 2 2011/09/02 3:17 PM

This environment has shown the fastest

Black empowerment ensures that a previously

The organisational culture is part of this

South Africa, as a developing country, depends

This environment is outside of the business and

This environment includes local and regional

2.1 To achieve a desired plan or attempted goal A Adaptability

The ability to recognise and manage changing

Knowing your own character, powers and

When you as a learner judge the quality of work

When you understand your feelings about aspects

The ability to make appropriate use of your own

The ability to manage many activities and

When individuals or groups clash and can’t reach

New safety regulations in Sponsoring a cultural

© Maskew Miller Longman (Pty) Ltd 2011

Focus Platinum_Exam Practice Book_COVER_Business Studies_Gr10.indd 1 2011/09/02 3:17 PM

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