Chapter 10: Check Your Progress

You can use your Intro to Business Ch. 10 books to answer the following questions.

1. Distinguish between job analysis, job descriptions, and job specifications. How do they
relate to planning in human resources management?
Job analysis is when the determination, through observation and study, of pertinent information
about a job. Job description is a formal, written explanation of a specific job, usually including
job title, tasks and relationships with other jobs. Job specification is a description of the
qualification necessary for a specific job. These relate to planning in human resources
management because they are used to develop recruiting materials such as newspapers, trade
publications, and online advertisements.

2. What activities are involved in acquiring and managing the appropriate level of qualified
human resources? Name the stages of the selection process.
The application, the interview,testing, and reference checking.

3. What are two types of training programs? Relate training to kinds of jobs.
on -the-job training, classroom training.

4. What is the significance of performance appraisal? How does manager appraise

employees?
Performance appraisal is crucial because it gives employees feedback on how they are doing
and what they need to do to improve.

5. Why does turnover occur? List the types of turnover. Why do businesses want to reduce
turnover due to separations?
Turnover occurs when employees quit or are fired and must be replaced by new employees.
Some types of turnover is promotions, transfers, and separations. Businesses want to reduce
turnover due to separation because it is very expensive to hire and train new employees.

6. Defined and provide an example of the following: wages, salaries, and bonuses.
Wages: Financial rewards based on the number of hours the employee works or the level of
output achieved.
Salary: A financial reward calculated on a weekelt, monthly, or annual basis.
Bonuses: A financial reward offered by companies for exceptional performance as incentives to
further increase productivity.
 7. What is the role of benefits? Name some examples of benefits.
Benefits are nonfinancial forms of compensation provided to employees, such as pension plans,
health insurance, paid vacation and holidays.Some examples of benefits are pension plans for
retirement: health, disabilities, and life insurance.

8. Describe the negotiation process through which management and unions reach an
agreement on a contract.
Collective Bargaining

9. Besides collective bargaining and the grievance procedures, what other alternatives are
available to labor and management to handle labor disputes?
Resolving Disputes.

10. What are the benefits associated with diverse workforce?

Some firms are providing special programs such as sponsored affinity groups, mentoring
programs, and special career development opportunities.