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Navin Pokhrel

Navin.pokhrel@outlook.com

978-770-5873

Technical Skills:

Languages: Java, C#, C, C++, JavaScript, CSS, HTML, XML, JQuery.

Operating Systems: Windows 95, 98, ME, 2000, XP, VISTA, Server 2003/ 2008/2012, 7; Linux/UNIX; Mac OS X Tiger,
Leopard, Snow Leopard

Software: Adobe Creative Suite, MS Office Suite, Apache, Phpmyadmin, Firezilla, Microsoft Visual Studio 2008/2010, MS
Sql Management Studio 2005/2008/2012, Microsoft 2010 Team Server, Microsoft SharePoint Designer
2007/2010/2013/office 365, stsadm, Windows PowerShell 2.0/3.0, Microsoft Hyper-V Server 2008 R2, IIS
6.0/7.0/7.5/8.0, Active Directory Server, MS Visio, MS Project, DNS Server, Microsoft Exchange Server, Microsoft Team
Foundation Server 2010, Windows SBS 2008, Metalogix , Avepoint, K2 BlackPearl, Yardi Voyager, Office 365, Power BI,
Share Gate

Cloud Implementations: NetSuite, Azure, AWS

K2 Versions: 4.5, 4.6, 4.7, 4.11, 5.1 5.2, K2 Cloud, K2 Appit.

Hardware: Pentium and equivalent systems, Macintosh, UNIX, Scanners, HP/Lexmark Printers, Modem, Cisco Routers,
and Nortel switches.

Certifications: Six Sigma Green Belt, Scrum Master( Agile PMP), MCSE Productivity Certified

Benchmark Assisted Living, Waltham, MA June 2015 - Present

Enterprise Application Lead (SharePoint/K2)

• Supervise Team of 3 Colleagues responsible for support, monitoring, maintenance and architecture of K2
Infrastructure.

• Lead Team of Engineers to support the SharePoint 2010 to 2013 and 2013 to SharePoint Online Migration
Project.

• Involved in New Hiring Process of New Employees In IT department.

• Delivered a stable, robust environment while maintaining Service SLAs of 99.999% successfully operating
without outage since implementation.

• Served as Technical Lead and Subject Matter Expert for Over All SharePoint/K2 Implementation and
Management.

• Supervised Third Party contractors and fulltime employees, development of technical governance,
communication, testing plans.

• Served as Technical Lead for SOX Reviews and other regulatory compliance by sitting as active member of
Enterprise security Committee.
• Served as Enterprise Onboarding Offboarding System to effectively manage organizations new hires and
terminations

• Served as Active member of IT DR and Security team to identify security vulnerabilities and exercise semiannual
DR routines.

• Served as Active member of Change Management Board to streamline change management practices and
policies

• Conduct Architecture review and provide project estimations.

• Formulate architecture and coding best practices & guidelines.

• Organize Quarterly Lunch and learn meetings with End Users to gather feedback and Q&A.

• Ensure Governance policies by monitoring operations, documenting changes and communicating downtime.

• Manage architecture / development teams, technical resources and activities to meet project schedules and
budget requirements that meet or exceed customer expectations

• Help Administer Company’s Office 365 Tenant working as Office 365 admin.

• Design, develop, and maintain custom workflows, user controls, web parts and server-side code, for corporate
intranet web sites and client portals deployed to SharePoint 2013 and SharePoint 2010 environments.

• Administer a SharePoint Farm using Central Administration and PowerShell.

• Monitor the Health of a SharePoint Farm, including security, performance, configuration settings and
availability.

• Implement and monitor ongoing operating system patching (Service packs and security updates)

• Manage Web Applications, Authentication Protocols and Application Pools Performing Backup and Restore
operations

• Designed K2 Artifacts like K2 Workflows, Smart forms and Smart objects using K2 Designer and K2 Studio.

• Successfully Integrated K2 Blackpearl server with SharePoint 2013 Farm.

• Developed K2 Application and workflows utilizing K2 API/SDK.

• Daily Monitoring, Maintenance and support ongoing patching of K2 Black Pearl Servers.

• Produce and maintain documentation for supported solutions including architecture diagrams, technical
specifications, and detailed design documents.

Citizens Financial Group, Riverside, RI May 2014 – June 2015

Senior Infrastructure Engineer(SharePoint/K2)

• Supervised Third Party contractors and fulltime employees, development of technical governance,
communication, testing plans.
• Served as Technical Lead and Subject Matter Expert for Over All SharePoint/K2 Implementation and
Management.

• Served as Owner of Microsoft Licensing and Premium support supervisor for organization regarding SharePoint
environment

• Delivered a stable, robust environment while maintaining Service SLAs of 99.999% successfully operating
without outage since implementation.

• Administered a SharePoint Farm using Central Administration and PowerShell.

• Administered all three environment of K2 Implementations and Upkeep.

• Provide Tier Three Level Support to K2 User Groups of 25000 employees within the Group.

• Worked with High level Compliance related project related to Bank and its entities.

• Actively spearheaded migrations project and extremely high customer satisfaction.

• Monitor the Health of a SharePoint Farm, including security, performance, configuration settings and
availability.

• Implement and monitor ongoing operating system patching (Service packs and security updates)

• Manage Web Applications, Authentication Protocols and Application Pools Performing Backup and Restore
operations

• Ensure Governance policies by monitoring operations, documenting changes and communicating downtime.

• Establish and maintain risk assessments to identify and assess the material risks that arise in the area of
SharePoint Technologies.

• Provide a source of expertise in incorporating & implementing SharePoint solutions in the current environments.

• Provide Tier Three Level Support to SharePoint Community of 25000 employees within the Group.

• Provided On-Call Support to Broader Messaging and Collaboration team of the Organization.

• Helped Set up SharePoint Support Site as a Knowledge based Site.

• Implemented Enterprise wide Intranet site based on SharePoint Environment.

• Supported various development efforts for various internal teams within the organization.

• Helped setup SharePoint Site requests Workflows and automatically Provision Sites based on Inputs.

• Rolled out enterprise wise how to training document to help lower level support structure.

Delphi Technology Solutions, Wilmington, MA Oct 2011 - April 2014

SharePoint/K2 Technical Lead

• Provide SharePoint Support to Company’s Law Enforcement Suite Digital Headquarters (DHQ).

• Developed Maintained and Supported all New and Existing Projects Related to K2 Black Pearl Development.
• Developed Internal Incident Management Tool using K2 Black pearl 4.7.

• Served as Technical Lead and Subject Matter Expert for Over All K2 and SharePoint Implementation and
Management.

• Integrated K2 Black Pearl to SharePoint Online Tenant.

• Utilized K2 Black Pearl to Develop Internal Employees Metrics Tracking System.

• Utilized K2Blackpearl to develop Vendor Management System

• Upgraded Numerous 4.6.8 Version of K2 black pearl to 4.7

• Provide SharePoint and Server support to 43 Law Enforcement Offices within State of MA, AZ, FL, NH and RI.

• Supervised Third Party contractors and fulltime employees, development of technical governance,
communication, testing plans.

• Administered Hiring and Firing Process of Employees working closely with Vice President of Technology.

• Train End users and power users about SharePoint Sites.

• Worked as Practice lead to numerous Law enforcement Organization about greater Boston area.

• Involved in Numerous Trade Show as Pre Sales Technician to large audience of technical and non technical users
upon use case of SharePoint Technologies

• Work as a Subject Matter Expert in the Support, Design, and Maintenance for SharePoint Solutions and
Capabilities.

• Design, deploy and test Custom Web Parts in WSS 3.0, SharePoint 2010, and SharePoint 2013.

• Backup, restore and migrate database residing in single and multiple farms.

• Project Manager and Team Lead in various custom projects for Clients regarding Asp.net and SharePoint.

• Manage Off-shore and In-house Development Team in various Asp.net and SharePoint Custom Solutions.

• Designed and Maintained various Public SharePoint Site across Nation.

• Server Migration and Upgrades in various State Level Law Enforcement Institutions (2007-2010).

• Designed various KPI’s and Dashboard for different clients across country.

• Design, develop and deploy various SharePoint Solutions.

• Provide SharePoint support relating to content, security, and site layout.

• Participate in SharePoint architecture, development, deployment, and administration issues.

• Monitor SharePoint services (sites, search, storage, and performance).

• Experience in graphic design and corporate branding using SharePoint Designer (2007, 2010, and 2013).

• Plan and perform SharePoint upgrades.

• Provide System and Network Support to Client if needed.


Schwan’s Food Company, Marshall, MN Mar 2010- Oct 2011

SharePoint Site Collection Administrator

• Provide SharePoint support to more than 10,000 employees and stakeholders across different Business Units.

• SharePoint Site Developer and Administrator of Company intranet site with average monthly visitors of more
than 60,000.

• Provide support for test, upgrade and migration of SharePoint 2007 to SharePoint Server 2010.

• Develop/ customize Workflows, Web Parts, layouts, master pages, lists, libraries, Style Sheets and InfoPath Form
Libraries in Microsoft SharePoint Designer 2007/2010.

• Design, develop and deploy SharePoint solutions.

• Training End users and Site Owners about SharePoint Sites.

• Branding Custom SharePoint Sites using SharePoint Designer 2007/2010.

• Configured and Installed 82 Cisco Routers and 32 Nortel Switches to deploy across Schwans depots across
nation.

• Research Assistant of IPv4 transition to IPv6 for future upgrade of Schwans Enterprise Datacenter.

• Collaborated with thirteen Interns across four different Business Units to develop new recycling initiatives for
Schwans Food Company for Cost Saving and increasing awareness.

Activities and Awards:

Diversity Representative, Minnesota State University Student Association 2007-2008

Student Senator, SMSU Student Government 2007-2009

Student Representative, SMSU Student Technology Fee Committee 2007-2008

Vice president, SMSU Lions Club 2007-2008

Outstanding Leadership Award, Minnesota State University Student Association 2008-2009

Student Representative, Athletic Director Search Committee 2008-2009

Coworker Recognition Award, Schwan’s Food Company 2010-2011

Education:

Masters of Science, IT Project Management, May 2015

Bellevue University, Bellevue, Nebraska


Dean’s List

Bachelors of Science, Computer Science, May 2011

Southwest Minnesota State University (SMSU), Marshall, Minnesota

Dean’s List