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2. Mainframe System
NONE
3. OPEN System
NONE
HDS Confidential 1 of 25
3 Data inconsistency occurs in DP/DT volume
Phenomena In DP (Dynamic Provisioning) or DT (Dynamic Tiering) virtual volume
described in condition of occurrence B below, invalid data can be read in
page (*1). As a result, file system error, data inconsistency, application
error, and so on, may be detected.
(*1) OPEN:42MB、Mainframe:38MB
Severity (High, Medium, Low) High
Conditions of Occurrence May occur with conditions A to C met and processing D is performed.
A. RAID700 all current versions.
B. External volume constituting DP/DT
C. OPEN/Mainframe environment (Mainframe is only DP)
D. Any of the following processing is performed.
D-1. Page migration processing by DP/DT pool expansion
D-2. Page migration processing by DP/DT pool shrinks
D-3. Page migration processing by DP/DT virtual volume zero data page
reclamation
D-4. Page migration processing by DT tier relocation
(Supplement)
As an internal condition, if Destaging processing is executed under any of
the conditions E-1, E-2 or E-3, the phenomenon may occur.
E-1. Sequential write in Mainframe/OPEN environment
E-2. Write Pending is over 10% in Mainframe environment
E-3. Write Pending is over 60% in OPEN environment
If SOM735 is set to ON, Write Pending is 20 to 50%. If SOM735 is set to
OFF and SOM732 is set to ON, Write Pending is 10%. In case of the
volumes listed below however, the phenomenon may occur regardless of
the above conditions E-1 to E-3. (The all of the following volumes meet
the occurrence condition B.)
- P-VOL in initial copy processing of True Copy
- S-VOL in copy processing of Universal Replicator, Shadow Image, or
Flash Copy
- Migration target volume being migrated by Volume Migration
Causes and Updates During Destaging processing for an external volume, if page migration
processing (change of volume to store the page) associated with DP
rebalance or DT relocation is executed, the Destaging target volume is
checked just before the start of Destaging processing from the assumption
that the target volume is changed during the processing. If the target
volume is changed, the target volume is switched and the Destaging
processing re-starts.
In the course of the above processing, due to a micro-program bug, the
target volume change may not be detected. In this case, the Destaging
processing is wrongly executed for the page migration source external
volume, but not for the migration target external volume, which causes
some data in the page to be invalid. The micro-program has been
modified to fix the problem.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Dynamic Provisioning, Dynamic Provisioning for Mainframe, Dynamic
Tiering, Universal Volume Manager
Changed Part DKCMAIN
HDS Confidential 2 of 25
4 S-VOL data inconsistency at backup from CoW Snapshot V-
VOL
Phenomena When the data in Copy-on-Write Snapshot (CoW) S-VOL is read after
pairsplit operation, the updated data can be read instead of the old data in
P-VOL and file system error and application error are detected. If the
same part of S-VOL is read, the correct data can be read.
Severity (High, Medium, Low) High
Conditions of Occurrence The phenomenon may occur when the following conditions A1 to A5 or
B1 to B6 are met.
HDS Confidential 3 of 25
5 Response delay and SSB output at pair operation or pair status
collection
Phenomena When a pair operation or pair status collection was performed using a
route list from BCM, the response might unexpectedly be delayed for a
maximum of 30 seconds, and SSBs=EBD7 and EBAD were output
several times at the L or R site.
If a response is returned to a host and the host time-out is set to 45
seconds (if BCM is used, the time-out needs to be set to 45 seconds), the
above phenomenon does not affect the host.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem occurs when all the following conditions are met.
(1) 2DC or 3DC configuration.
(2) A planned power cycle (SM non-volatile) is performed.
(3) Pair status is obtained using a route list without any operation from
BCM after (2).
(4) After (3), a pair operation or pair status collection is performed using
the route list from BCM.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category True Copy for Mainframe, Shadow Image for Mainframe, Universal
Replicator for Mainframe
Changed Part DKCMAIN
HDS Confidential 4 of 25
8 Failure of TC pair creation with SSBs output
Phenomena When a TC pair was created in N_port connection, the creation failed and
SSB=D9A7 and D985 were output from RCU.
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem occurs when all the following conditions are met.
(1) N_port connection
(2) TC pair configuration where MCU is RAID700 and RCU is
RAID600.
(3) Any of the following is executed or occurs while a path is established.
(a) Link down
(b) PS-OFF and then PS-ON
(c) CHT replacement
(d) Offline micro-program exchange
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Open
Changed Part DKCMAIN
HDS Confidential 5 of 25
11 Application error during Define Configuration and Install
Phenomena During Define Configuration and Install processing, an application error
may occur.
However, this phenomenon has never occurred yet.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem may occur when Define Configuration and Install is
executed.
Affected Products/Version SVP: All
Fixed Product/Version SVP: 70-02-09/00
Category Open and Mainframe
Changed Part SVP
HDS Confidential 6 of 25
15 Failed data writing and actual value reading
Phenomena A request of environment monitor read and writes for an interface
between SVP and SSVP succeeded but the data was not written in some
cases. Also, the actual value could not be read.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem may occur when register write and read of DKCMAIN is
executed from a PC for production line test.
Affected Products/Version SSVP: All
Fixed Product/Version SSVP: 70-02-01
Category Open and Mainframe
Changed Part SSVP
HDS Confidential 7 of 25
18 ABEND of SSW or Expander micro-program exchange
Phenomena When SSW or Expander micro-program was exchanged on a system
without DKU, the exchange ended abnormally and SVP message [2433
E] appeared.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem occurs when all the following conditions are met.
(1) DKU is not installed.
(2) SSW or Expander micro-program is exchanged.
Affected Products/Version SVP: 70-02-03/00 and higher
Fixed Product/Version SVP: 70-02-09/00
Category Open and Mainframe
Changed Part SVP
HDS Confidential 8 of 25
21 Command reject after CoW Snapshot VOL creation fails
Phenomena After CoW Snapshot VOL creation from CLI failed (SSB=2E30, 4119)
failed, a command of configuration change for the VOL specified at the
CoW Snapshot VOL creation from CLI was rejected. (SSB=2E11, 0153)
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem occurs when CoW Snapshot VOL creation fails and
SSB=2E30 and 4119 are output.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Open
Changed Part DKCMAIN
HDS Confidential 9 of 25
24 Memory leak of 254Kbytes
Phenomena During Storage Navigator operation, memory leak of about 254Kbytes
occurred.
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem occurs when Option tab of Shadow Image or Shadow Image
for Mainframe is opened, or the window is updated while the tab opens.
Affected Products/Version SVP: All
Fixed Product/Version SVP: 70-02-09/00
Category Storage Navigator
Changed Part SVP
HDS Confidential 10 of 25
28 TC/TCz pair suspension with SSB=1042 output
Phenomena TC pair/TCz pair during copy was suspended and SSB=1042 was output.
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem occurs when all the following conditions are met.
(1) True Copy/True Copy for Mainframe is in use on MCU.
(2) Pair status on RCU side is changed (including operations from SVP)
or a path failure occurs during update I/O to TC P-VOL/TCz M-VOL.
(3) MCU side is overloaded. (overload likely causes LMJCB depletion)
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category True Copy, True Copy for Mainframe
Changed Part DKCMAIN
HDS Confidential 11 of 25
31 Disabled TC/UR pair operation
Phenomena LDEVs in a device group could not be referred from RAID Manager and
TC/TCz and UR/URz pair operations (pair create, pairresync, pairsplit)
were disabled.
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem may occur when all the following conditions are met.
(1) Volatile power ON or offline micro-program exchange is performed
while a device group exists.
(2) After the above operation, RAID Manager is rebooted.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Open and Mainframe
Changed Part DKCMAIN
HDS Confidential 12 of 25
35 Install CV command reject with SSBs output
Phenomena When Install CV (raidcom add ldev) was executed from CLI, SSB=2ECD
and 0000 were output and the command was rejected.
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem occurs when all the following conditions are met.
(1) Install CV is executed from CLI.
(2) The above processing is stopped by reset.
(3) Install CV is executed from CLI again while the same RAID group# is
specified.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Open and Mainframe
Changed Part DKCMAIN
HDS Confidential 13 of 25
39 Command reject with SSBs output due to logical confliction
Phenomena The following commands from CLI were rejected and SSB=2E11 and
0153 were output.
- Install CV
- Volume to Space
- LDEV format (normal, quick)
- LDEV blockade/recovery
- DP-VOL deletion
- CoW Snapshot VOL creation
- CoW Snapshot VOL deletion
- Shredding
- External VOL creation
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem occurs when a logical confliction occurs in DKC.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Open
Changed Part DKCMAIN
HDS Confidential 14 of 25
42 TC pair suspension or Check Condition with SSB
Phenomena A TC Sync pair was suspended due to SSB=B826, or Check Condition
was returned due to SSB=D034.
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem may occur when all the following conditions are met.
(1) OPEN VOL
(2) A host I/O is issued to P-VOL of a TC Sync pair or HAM pair.
(3) The pair status is PAIR or COPY.
(4) Host I/Os concentrate on the neighboring block area.
(5) The following (a) or (b) occurs.
(a) ECC group where VOL belongs to is in correction copy processing.
(b) One side of CM or SM of MCU where VOL belongs to is blocked.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category True Copy
Changed Part DKCMAIN
HDS Confidential 15 of 25
45 Extremely large response time and transfer length
Phenomena When RMF (Resource Measurement Facility) was used with ESS option
specified on an IBM host, the values of response time and data transfer
length which were displayed on [PPRC SEND] and [PPRC RECEIVE] of
[ESS LINK STATISTICS] were extremely large.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem occurs when all the following conditions are met.
(1) RMF is used with ESS option specified.
(2) Initial copy or update copy of TC/TCz pair is in process.
(3) During the measurement of (1), the integrated value of data transfer
length of a port used for TC pair M-R connection exceeds 4 bytes (2,047
Gbytes) or the integrated value of data transfer time exceeds 4 bytes
(4,294 seconds).
* The problem occurs only at the time when each integrated value
exceeds 4 bytes. Once the value has exceeded 4 bytes, the problem does
not occur until the value is exceeded again.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category True Copy for Mainframe
Changed Part DKCMAIN
Phenomenon 2
(1) An LDEV whose provisioning type is BASIC is created or deleted
from Storage Navigator.
(2) Cache mode setting of external VOL is performed from RAID
Manager during the time period from execution to completion of the
above operation.
Affected Products/Version DKCMAIN: 70-02-03-00/00 and higher
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category RAID Manager
Changed Part DKCMAIN
HDS Confidential 16 of 25
47 Incomplete alternate path addition with SSBs output
Phenomena While 2048 external groups were mapped in the same path group, if the
8th path was added as external path addition from CLI (raidcom add
path), alternate paths were only added to 1024 groups out of 2048 groups
and SSB=2E23 and 4303 were output at executing GetCommandStatus.
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem occurs when all the following conditions are met.
(1) The number of alternate paths in a path group is 7.
(2) There are 1025 or more external groups in the same path group.
(3) External path addition is executed from CLI. (raidcom add path)
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Open
Changed Part DKCMAIN
HDS Confidential 17 of 25
50 Internal logical error when command device is set to LU of
external VOL
Phenomena When command device including User Authentication Device Group
Definition was set for an external VOL LU, an internal logical error
occurred. (Storage Navigator message 01005-00196, SVP message SEC-
333E)
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem occurs when command device (User Authentication, Device
Group Definition) is set for an external VOL LU.
Affected Products/Version SVP: All
Fixed Product/Version SVP: 70-02-09/00
Category Open and Mainframe
Changed Part SVP
HDS Confidential 18 of 25
53 Wrong SIM output
Phenomena Even though, SVP-BASIC JP1 was placed, SIM=BFE3A2 for dual SVP
setting failure was output.
* The SIM is supposed to be output when there is an error in SVP high
availability kit setting.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem occurs when one of the following operations is executed
while SVP-BASIC JP1 is placed.
(1) SVP high availability kit setting without setting SVP-OPTION
(2) SVP high availability kit setting releases while SVP-OPTION is set.
Affected Products/Version SSVP: All
Fixed Product/Version SSVP: 70-02-01
Category Open and Mainframe
Changed Part SSVP
HDS Confidential 19 of 25
56 Failures of SVP/SN operation and Audit Log Buffer function,
and WCHK1 occurrence
Phenomena [Phenomenon1]
The following Storage Navigator or SVP operation might fail.
(Operation from SVP: SVP message 2728 W, operation from Storage
Navigator: Storage Navigator message 3305 2015)
- Make Volume
- Volume To Space
- Volume Initialize
- LDEV maintenance blockade
[Phenomenon2]
The following function using system disk might be disabled.
(Operation from SVP: SIM=1801-00, operation from Storage Navigator:
Storage Navigator message=8005 65783, 8005 68761)
- Audit Log Buffer function
[Phenomenon3]
WCHK1 might occur by the following operations.
(SIM=3073)
- Operations of Phenomenon1
- Enabling the function of Phenomenon2
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem may occur when 9 or more system disks are defined.
Affected Products/Version DKCMAIN: 70-01-62-00/00 and higher
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Open and Mainframe
Changed Part DKCMAIN
HDS Confidential 20 of 25
58 PS status disagreement (SIM)
Phenomena In the system with DKC-1 mounted, if SSVPMN was replaced,
SIM=BFB2A0 (DKC-0 PS status disagreement) and SIM=BFB2A4
(DKC-1 PS status disagreement) might be reported.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem may occur when all the following conditions are met.
(1) Configuration where DKC-1 is mounted
(2) Ready status
(3) SSVPMN PCB is replaced.
Affected Products/Version SSVP: All
Fixed Product/Version SSVP: 70-02-01
Category Open and Mainframe
Changed Part SSVP
HDS Confidential 21 of 25
61 Application error when creating 256 or more URz pairs
Phenomena When 256 or more URz pairs were created from CFL, an application
error might occur.
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem may occur when 256 or more UR for Mainframe pairs are
created from CFL.
Affected Products/Version SVP: 70-02-03/00 and higher
Fixed Product/Version SVP: 70-02-09/00
Category Universal Replicator for Mainframe
Changed Part SVP
HDS Confidential 22 of 25
65 Failure of mode change
Phenomena During SVP mode change from Modify to View, if a user logged out
from SVP while mode change button was inactive, the mode could not be
changed from Modify to View after logging into SVP and changing the
mode from View to Modify.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem may occur when a user logs out from SVP while mode
change button is inactive during SVP mode change from Modify to View.
Causes and Updates The micro-program has been modified to display correct numbers.
Affected Products/Version SVP: All
Fixed Product/Version SVP: 70-02-09/00
Category Open and Mainframe
Changed Part SVP
HDS Confidential 23 of 25
68 WCHK1 occurrence in an MP with SIM=3073 output
Phenomena When cache failure blockade (single side) occurred on UR RCU side,
WCHK1 occurred in an MP and SIM=0x3073 was output.
Severity (High, Medium, Low) Low
Conditions of Occurrence The problem may occur when all the following conditions are met.
(1) UR Mainframe pair.
(2) Update I/O (FMTWR) is executed.
(3) Cache failure blockade (single side) occurs on RCU.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Universal Replicator for Mainframe
Changed Part DKCMAIN
HDS Confidential 24 of 25
71 Failed MPB maintenance with WCHK1
Phenomena When MPB replacement was performed after ESW PCB replacement
failed, WCHK1 occurred in the replaced MPB and maintenance failed.
SIM=3072 or 3073 or 3080 or combination of the 3 SIMs
SVP message ONL2412
Severity (High, Medium, Low) Medium
Conditions of Occurrence The problem occurs when all the following conditions are met.
(1) ESW PCB replacement or installation fails. Or ESW PCB removal
and installation without maintenance is performed.
(2) After the above operation, MPB is replaced or installed.
(3) Micro-program version on FM in the above MPB is before V02.
Affected Products/Version DKCMAIN: All
Fixed Product/Version DKCMAIN: 70-02-13-00/00
Category Open or Mainframe
Changed Part DKCMAIN
HDS Confidential 25 of 25