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I FLOOR CLEANING AND MAINTENANCE
1.1. Payment term:
- Deposit : 40% of the total contract value shall be paid right after signing contract.
- Final payment : 60% of the total contract value shall be paid 30 days right after receiving the goods & the commercial invoice.
1.2. Payment shall be made by TTR to:
Within 07 to 45 Workdays after signing the contract and receiving 30% deposit
3. VALIDITY:
Within In 3 months (If there is a change, we will inform with you 30 days in advance)
4.1. Effective training program - skilled operation instruction, able to troubleshoot common errors.
Our training sessions ensure an effective transfer of the specialized technical knowledge that is crucial to operate and use your assets properly and maximize efficiency and cost-effectiveness. Induction, service and training courses are conducted
by qualified and experienced customer service team.
We also support extra training course at least 3 times or more in request (in case new comer in your housekeeping team to avoid malfunction)
4.3. Preventive maintenance every 3 months and lasts up to 24 months to keep your equipment always under good operation.
Periodic servicing and maintenance significantly extends the life of your equipment to minimize downtime. We are trying to respond quickly during breakdown time (In the unlikely event of a breakdown, we are there to help you
quickly)
4.4. Response time for service calls: Within 04 hours for HCMC/Da Nang/PhuQuoc City and 12-24 hours for other.
We commit to keep a premier service at your site. Our experienced and knowledgeable customer service team is always ready to serve and support you. So, if your staff has any technical questions or supports, don’t hesitate to
contact our specialists.
4.5. Commitment on supplying genuine spare parts and accessories within 10 years after delivery.
We are proud to offer the best choice of equipment solutions with investment cost optimizing and quality products from top brand name. With the solution we proposed, the equipment not only procured properly but also help to save your running cost
and maximize the efficiency of investment.