Beruflich Dokumente
Kultur Dokumente
Intelligence
Report
Our team proposes to sell Santa Clara keychains as a way to bring in revenue to provide
zero-interest loans to entrepreneurs in Bolivia. The keychains will be metal and say “Santa
Clara University”. We will buy a quantity of 100 at $3.33— $333.00 in total. We plan on selling
them for $5.00 and making $500.00 in revenue and $167.00 in profit. The proceeds that
microfinance at earns at SCU will invest in female Bolivians’ ideas and companies that will
potentially lift them out of poverty. We believe that Bolivia is an intelligent investment since
microfinancing has been successful there in the past and because SCU Global Fellows already
has an established connection in Bolivia.
1.1. Demographics
Urban/Rural Composition:
The Santa Clara campus gives access to both urban and rural areas. We are located
about a 5-minute drive from urban downtown San Jose but at the same time, the area
immediately around the campus is very suburban with many families living there. Knowing this,
we believe keychains are a great product because families around the campus love to support
the university and kids always love another piece of Santa Clara swag. As they become more
and more popular on campus, they will become more essential for people to have.
Language:
As an American university within Silicon Valley, the students at Santa Clara University
primarily speak English in classes and on campus with the exception of certain students
speaking additional languages. Additionally, the University Core requires undergraduate
students to take at least two-quarters of a foreign language, so most students on campus are
enrolled in some sort of elementary language course. Because the primary language is English,
we plan to have all our advertisements and marketing efforts to be written in English.
Religion:
Santa Clara is a Jesuit, Catholic university and is one of the twenty-eight Jesuit
universities of the Association of Jesuit Universities and Colleges. Half of the undergraduate
community is Catholic, with the other half being Protestant, Hindu, Muslim, Jewish, agnostic,
students with no religious preference, and more. Most of these religions have a social justice
component that would approve of a project that gives back to the less fortunate.
National Culture:
There is a campus-wide culture that promotes the core mission and beliefs of the Jesuit
mission. These core values are (1) academic excellence, (2) search for truth, goodness, and
beauty, (3) engaged learning, (4) commitment to learning, (5) service to others, (6) community
and diversity, and (7) Jesuit distinctiveness. Among these, our product exemplifies a service to
others. According to the SCU vision statement, the university promotes “service not only to
those who study and work at Santa Clara but also to society in general and to its most
disadvantaged members as we work with and for others to build a more humane, just, faith-
filled, and sustainable world” (SCU). We are working with a program that believes the
production of garments and accessories should not “involve maltreatment or unfairness to either
people or the Earth” (AHA). In partnering with this organization, we are helping to create a more
humane and eco-friendly world.
Societal Organization:
There are many organizations on campus that could facilitate the process of promoting
the product we plan to sell. The first would be marketing to Greek organizations that we could
promote to as it is a simple way to get the word out to a large number of students at once.
There are also many registered student organizations that promote social justice such as
SCAAP. Partnering with these groups would allow us to gain the help of their members whose
mission is to also promote a more just world. Using social organizations allows us to utilize
personal relationships as well as shared interests to appeal to a large number of students who
would be willing to buy the product.
Type of government:
Government, in this case, refers not to a nation’s political infrastructure, but rather to
American Universities policies and practices when it comes to the sale of various products on
campus. Obviously, as an institution operating within the United States of America, Santa Clara
University must always act in accordance with local, state, and federal laws. With that said SCU
does enforce its own regulations when it comes to the selling of goods on campus. In order to
sell your merchandise on the grounds of Benson Memorial Center, one must be partnered with
a registered student organization. This would ensure the greatest product exposure and
guarantee the maximum efficiency in sales.
Openness:
As a Jesuit University, Santa Clara takes the responsibility to positively affect the world
through our work and education very seriously. For this reason, this institution is always
supportive of initiatives that can work toward this goal. This is exemplified through the
Universities support of the Miller Center whose mission statement is as follows “The mission of
Miller Center for Social Entrepreneurship is to accelerate entrepreneurship to end global poverty
and protect the planet. We envision a world where all people are architects of their own futures”
(SCU). As long as our production is done in a sustainable fashion the University would
encourage and be completely open to our proposal to provide microfinance loans to those who
may be struggling to acquire them.
Economic Freedom/Corruption:
Sitting at a hefty 76.8 the United States of America’s economic freedom score makes it
the 12th freest economy in the world. As one of the world’s wealthiest and most diversified
economies businesses in The U.S. typically have nothing to fear when it comes to economic
freedom. So, for obvious reasons, when you look at a University within the U.S. economy you
are bound to see similar economic behavior. Like in most if not all of the United States,
consumers/students at SCU are free to spend their money how they please and one can point
to very few restrictions on this principle.
Similarly, when looking at corruption in the United States we see that when compared to
other countries around the world, the risk corruption proposes to businesses operating here is
minimal. With bureaucracy comes some forms of corruption but at least in the United States, the
competitive market and abundant business opportunities outweigh this risk. Just as at SCU
corruption does not represent a large enough factor to affect business decisions and operations.
Legal System:
The Legal system for Santa Clara University consists of committees, special task forces
and a student code of conduct. Combined these provide a system for which rules and
regulations are made, implemented, and are carried out/followed on a daily basis. When
referring to SCU’s committees, I am talking about the 6 policy committees and two standing
committees on campus. The special task forces refer to those formed to target specific
problems or situations that may arise. The Student Code of Conduct provides the guidelines to
students as to what is proper and acceptable behavior. If violated this may result in a hearing in
front of the peer conduct board which aims to keep students involved in the judicial process of
the school. For selling our keychains, we have to get permission to table outside of Benson if we
decide to sell them that way.
Product Markets:
Keychains have a unisex appeal so demographics play less of a role when targeting
groups to sell our product to. Selling keychains would be fairly simple. We would have to just get
permission to table outside of Benson. The bookstore, right next to where we would be selling,
also sells keychains. According to their website, their keychains range from $9.98 to $12.98,
which is significantly higher than what we would be selling. We have tentatively priced ours at
$5.00. This is a 50% reduction. Keychains are something many students need, especially those
that need keys for their dorm room/bathroom. Only some of the dorms use these, but every
student living in them may benefit from having a keychain. Considering many students living on
campus come from California as addressed above and considering the median income of
California residents is $57,673, individuals should have enough disposable income to buy our
product.
Labor Markets:
The labor market in California is quite strong. The labor participation rate is at 67.4% and
unemployment is at 5.7%. Education is also quite strong. 87.54% of residents have obtained a
high school diploma. Just over 50% of people have a bachelor’s degree or higher. Santa Clara
County clearly has a strong labor market where people will have money to be able to buy our
product. The median age for Santa Clara County is 37, but most of our market will be college
students. Our product is low cost at only $5, which means that our labor market should have
enough purchasing power to buy our product. In terms of labor costs, the only real expense
would be in marketing and salespeople. Our group would most likely be able to cover all of that
without incurring additional expenses.
Capital Markets:
The US is a very pro-business country allowing businesses of all types to achieve
success. If we need to receive a loan for materials, we could go that route. However, because
our business is so small, we won’t really need one. Any initial money may come from money
from local University grants. We could partner with Santa Clara University’s Microfinance Club.
We could also possibly look at other loan organizations to partner with or get possible advice
from.
1.1. Demographics
Urban/Rural Composition:
From the geographic makeup of Bolivia, 34.3 percent is agricultural land, 52.5 percent is
forest, and 13.2 percent is marked as other. The amount of people living in rural areas is now
31.08 percent while the rest on in urban/suburban areas. With a 10 percent chance of women
finishing secondary school in rural areas and 31.08 of the total population living in these rural
areas, women are put to even more of a disadvantage. This shows how much women in rural
places of Bolivia need loans to start their own businesses when they do not have access to
education or even the time to even go. Some of the women that AHA Bolivia caters to are from
both rural and urban areas. 70% of the women artisans do not own any land and thus have
trouble making ends meet.
Language:
In Bolivia, Spanish and 36 other indigenous languages are official per the 2009
Constitution. The organization that we would potentially be loaning is able to use the local
language to communicate with the local artisan. Some of them also speak English so
communicating with the organization itself won’t be an issue. From there, they can use the local
language if there are any language barrier issues regarding the individual women artisans.
Through this, we can assume that the people who volunteer or manage AHA Bolivia are
proficient in English, thus allowing us to do business with them and provide them loans.
Religion:
The proportion of Roman Catholics has decreased slowly but still accounts for almost
four-fifths of the population. 76.8% of Bolivia’s population identifies as Roman Catholic where
are the other 8.1% are Protestant (Evangelical Methodist). Because our school operates upon
the Jesuit mission, it aligns with the high population of Catholics in Bolivia, meaning it poses
potential for a higher likelihood of successful integration. The similar religious background
between us and the population of Bolivia allow would allow us to better understand how they
think about the world. This will help us identify better with these individuals.
National Culture:
Bolivian society is a very mixed one due to its mixture of descendants of the Spanish
colonizers, indigenous Bolivians, and ‘mestizos’ as well as other small minorities of immigrants
and descendants of African slaves from the colonial period. This great diversity means there are
varying Bolivian customs and traditions, depending on which part of the country you are in and
the social class you are surrounded by. Bolivia also has a relatively young society, with around
60% of its population under the age of 25, and the culture of the country is definitely changing
with its young population. These indigenous Bolivians are the group we are serving and the
make disproportionately less money than non-indigenous Bolivians.
Bolivia has an overwhelmingly and disproportionately young populace. More than 4
million of the country's 10 million–strong population was 19 or younger in 2010, according to the
National Institute of Statistics (INE). With so many young people in the population, many of
which are not educated. Only one-third of first graders completed the fifth grade, 20 percent
started secondary school, 5 percent began their postsecondary studies, and just 1 percent
received a university degree. The result is that many people cannot afford high paying jobs and
must resort to certain skills like artisanry to make money. Considering many indigenous women
possess this skill, our aim is to help these people become self-employed so that they can
provide for themselves and their families. The average mother’s mean age at birth is 21.2 years
meaning that there are many uneducated women that must take care of their child or children
According to Hofstede dimensions, the power distance index of Bolivia is 64, whereas
the United States is a low 40. This shows that wealth is more unequally distributed in Bolivia,
compared to the US. This would add to the need for women and younger individuals that must
provide for their family.
Consequently, there is also a big discrepancy between Bolivia and the US in regards to
an individualistic vs. collectivist society. Bolivia ranks at 12 as an individualistic society whereas
the United States ranks at 91. This illustrates that Bolivia is a collectivistic country, meaning
people belong to “in groups” that take care of them in exchange for unquestioning loyalty. In
reaching out to people from Bolivia, we will have to offer our loans to groups rather than to
singular people due to the large sense of community. Luckily, our partner organization, AHA
Bolivia, has the artisans come in once the product is made for shipping. Many artisans meet
each other and help support each other at the organization when they are done making their
items.
Societal Organization:
The most relevant aspect of Bolivian society to our project is the lack of employment that
people have access to. Our targeted borrows is an organization that “believes garment and
accessories manufacturing can be done ethically” (AHA). The artisans of AHA Bolivia treated
with dignity and fairness. Our loan would provide a way for these women artisans to make
money in a country with high economic inequality. SCU has an internship program with this
organization that sends students there that would work hands-on with this socially responsible
business. This would help promote our zero-interest loan as we would have a personal
connection to the organization and students from SCU would be able to manage the loan in
person.
1.3. Government System and Stability
Type of government:
Bolivia is a South American country bordered by Peru, Chile, Argentina, Brazil, and
Paraguay. It carries out its government via a presidential representative democratic republic.
Under this form of government, the President is both the Head of State and the Head of
Government. Under this form, citizens act by electing individuals to represent their interests in
government. Much like the United States, Bolivia has 3 branches of government, the Executive,
Judicial, and Legislative. Within this system, voting is mandatory between the ages of 21 to 70
years old. Those between the ages of 18 and 21 are only obligated to vote if they are married.
While this information is nice to have the more relevant information answers the question: does
Bolivia treat our target group of women?
Well, interestingly enough women’s rights and political voice have advanced extremely
fast in Bolivia, whose Congress now seats 50% women. This has resulted in many laws being
passed that enforce gender equality at lower levels as well. With that said it’s important to note
that women’s rise in Bolivia has also put them face to face with much discrimination,
manipulation, and violence. Jumping from women holding only 4 percent of posts in municipal
assemblies to now 50% has resulted in men, fearful of losing job opportunities, to lash out in
violence against these women.
Openness:
Generally speaking, Bolivia has remained relatively open to foreign direct investment
over the years. A 2014 investment promotion law guarantees equal treatment for national and
foreign firms however it also contends that any public investment will receive priority treatment
over any private investment. Gross foreign direct investment into Bolivia was approximately
$1.22 billion in 2017. Up from 120 million just a year before in 2016, and primarily resulting from
the hydrocarbons and mining sectors. Overall, Bolivia’s investment climate has remained
relatively steady over the past several years. Impeding on Bolivia’s potential as a foreign
investment hotspot are things such as a lack of legal security, corruption, and unclear arbitration
measures. At the moment, there is no significant foreign direct investment from the United
States in Bolivia, and there are no initiatives designed specifically to encourage U.S.
investment.
When you look at specifically the role of microfinance in Bolivia the numbers are quite
staggering. Bolivia’s “microfinance industry gross portfolio was reported at $5.39 billion. Taking
into account that Bolivia’s GDP in 2014 was $35,38 billion, the microfinance industry represents
about 15.2% of the GDP” (ScholarWorks). This shows that Bolivia is not only open to the
microfinance industry but their national economy is in a way dependent on it. However, new
rules have capped interest rates, which creates less profit for lenders. As a result, almost all
microfinance organizations have dropped lower earning individuals. Women artisans would fall
into this group and thus need help with securing loans because many aren’t offered them.
Economic Freedom/Corruption:
With an economic freedom score of 42.3, Bolivia’s ranked 173rd on the 2019 freest
economies list. Contributing to this unflattering ranking are things such as a steep drop in fiscal
health, as well as lower scores for tax burden, government integrity, and trade freedom.
Corruption also remains very prevalent in Bolivia with the bribery of foreign officials, extortion,
and abuse of office. Needless to say, this compromises a business’s ability to not only do
business in Bolivia but to perform business ethically. Bribery is widespread into most sectors of
Bolivia’s economy with anti-corruption laws failing to be enforced with any kind of consistency.
Particularly exposed to this corruption of Bolivia’s judiciary, police, and public administration.
Bribery is a crime in Bolivia, yet a 2011 survey found that one out of every three Bolivians had to
pay a bribe that very year. The worst offenders were the judiciary, police and customs service.
Because of all the corruption, a majority of Bolivia’s economy falls under an informal
one, which means data is not very accurate in showing the full picture of the poverty that many
individuals face. Women in the informal economy are disproportionately lower earners than men
by a few hundred dollars. Women typically only make $97 in this economy and thus struggle to
survive. Credit then is not much of an option due to local views of government and corruption.
Women especially then struggle to secure loans.
For women in particular economic freedom can be challenging to ascertain for
themselves. Although the Constitution of Bolivia is in place supposedly offering equal rights to
both men and women, we know how this usually goes. Bolivia like many countries around the
world is still very masculine. This results in men often receiving greater education, healthcare,
and opportunity to create greater income with less work. Thus, we see that in Bolivia women
struggle to ascertain this economic freedom and therefore make for excellent candidates for
microfinance loans.
Legal System:
Bolivia practices a civil law system with influences from Spanish, who previously
colonized Bolivia and French Napoleonic code. Under this system, the Bolivian Judicial System
is divided into two groups, the upper and lower level. The supreme court of Justice maintaining
the most power to act and affect the laws of the country. Within this group, there is a President
along with eleven ministros or justices. These Justices are appointed by Bolivia’s Congress and
serve a 10-year term. Legal decisions and rulings are made in a number of courts, including the
departmental and lower courts, the Agrarian and Environmental Tribune, the Judiciary Council,
the Constitutional Tribunal, and the Supreme Court.
The court system is also generally corrupt. It usually favors the President. Two-thirds of
the prison population still wait for trials that have been backed up due to inefficiency. Pay for
judges is also low meaning that good ones may leave. There is a law in place that says if
charges are brought before a judge, they would be suspended from office. The President has
used this law to oust opponents and weaken the legal system. With this corruption going on,
any particular legal issues that we may face or women artisans may face may not be handled
efficiently nor correctly. Women are already facing backlash for being in the government by
men. There have been dozens of complaints by women officials in the government about being
harassed or attacked. These developments could make it harder to help the local artisan
women if women are being harassed out of government positions by opposition groups.
Currency Convertibility:
The Bolivian Bolíviano is the currency of Bolivia. One Bolivian Bolíviano is equal to
.14480 U.S. Dollars. Or inversely 1 U.S. dollar is equal to 6.9 Bolivian Bolivianos. Due to
political and social instability, the Bolivian economy tends to fluctuate somewhat frequently. As a
result of the currency also tends to fluctuate in value depending on the current state of the
economy. This is threatening to businesses making investments in the country and as a result,
many investments are agreed to be paid back in U.S. dollars instead of Bolívianos.
Product Markets:
Our product won’t be sold in Bolivia, so it isn’t necessary to examine the product market
from a seller standpoint. However, it is important to examine the microfinance openness and
ease within the country. Bolivia has had a successful microfinance community within the past 10
years or so. Interest rates are already generally low at 18%. However, regulations have stated
that 60% of all bank portfolios must go to the productive sector. This sector includes areas like
mining, manufacturing, and forestry. Artisanship is not included in this so there is a limit to
helping out individuals in this area. Local banks also may have to take on more risk to maintain
profitability because interest rates for the productive sector are capped at 11.5%. These local
developments in new regulations could hurt the existing strong microfinance community and
mean fewer funds go to areas like women artisanship. We plan to use our zero interest rates to
help out this needy area.
We are planning to give out our loans in coordination with AHA Bolivia to provide women
artisans the ability to be paid for their work. 100% of these artisans are indigenous to Bolivia
and this is the group that struggles the most in terms of pay and ability to receive loans. Many
are too poor, where local lenders don’t want to take a chance on profit especially because of the
changing laws regarding loaning in Bolivia.
Labor Markets:
The labor participation rate in Bolivia is 68.645% as of 2017, which is up from the past
two years. The male participation rate is at 78.415%, while the female participation rate is only
at 59.345%. The unemployment rate is at 3.258%, which is pretty low. It is comparable to other
countries and close to the United States’ unemployment rate. As mentioned earlier, most of
Bolivia’s economy is informal and women make much less than men. There is also a large
disparity in education level between men and women and especially non-indigenous and
indigenous. AHA Bolivia serves only indigenous women. Only 51% of them have primary school
education and 29% have secondary school education. Non-indigenous men have much higher
completion levels at 81% in primary and 56% in secondary school. Because many women are
not able to become as educated, special skills like artisanry can allow them to become
entrepreneurs and care for their families. 50% of AHA Bolivia’s artisans are single female heads
of household meaning that they need to provide for their families and this occupation helps them
take care of their children because they can work from home.
Capital Markets:
Investing in Bolivia is difficult for a number of reasons. The government prioritizes
Bolivian investment over foreign, but it does have a law created in 2014 that guarantees equal
treatment for national and foreign firms. Another issue is the legal system if disagreements arise
in foreign matters. Article 320 of the 2009 Constitution states that Bolivia no longer recognizes
international arbitration forums. This means that any dispute cannot be settled in an
international court. This provides more risk and slower decisions for disputes. As a result,
Bolivia is ranked 157 of 189 on “Ease of Doing Business” metric created by the world bank.
Private investment rates have slowed in the past years averaging 7.5% of GDP. The investment
rate as percentage of GDP is only at 16%. This is slightly lower than in other South American
countries. The average overall is 20%. Two-thirds of FDI is concentrated in natural resources.
Our group aims to bring more money into struggling communities to better educate the public.
In regards to loan access, Bolivia has made progress. New laws mandate credit quotas
and interest rate caps to encourage lending. Banks must then try to give out loans at affordable
rates. This advancement has spurred progress and total credit reached about 46% of GDP in
2015 from 35% in the early 2000s. Further groundwork has been laid. However, these caps can
limit access to credit for certain groups and hurt the lending bank’s profitability. Credit has also
been extended disproportionately to certain sectors. Because of these reforms, every
microfinance lender in Bolivia expects BancoSol opted to drop their lower earning clients. Many
of the women artisans fall into these groups because they aren’t as profitable or important to
companies as the productive sector mentioned in the product market section.
Women, particularly in Bolivia, have struggled. As mentioned in the labor market, female
participation rate is much lower than men and they typically must play the role of mother and
wife instead of becoming entrepreneurs. Women when given access, have higher repayment
rates and are poorer than males. Providing loans to them should be secured in terms of
repayment.
https://www.scu.edu/aboutscu/mission-vision-values/
https://www.scu.edu/media/offices/provost/SCU-Undergraduate-Bulletin-2017-2018.pdf
https://www.scu.edu/hr/student-employees/
https://www.scu.edu/aboutscu/jesuit-catholic-tradition/
http://www.ahabolivia.com/about/mission-and-values/
https://www.scu-social-entrepreneurship.org/about
https://www.heritage.org/index/country/unitedstates
https://www.scu.edu/osl/student-conduct/
https://fred.stlouisfed.org/series/NGMP41940#0
https://www.collegefactual.com/colleges/santa-clara-university/student-life/diversity/
https://www.opendatanetwork.com/entity/310M200US41940/San_Jose_Metro_Area_CA/econo
my.gdp.per_capita_gdp_percent_change?year=2017
https://tradingeconomics.com/united-states/gdp-per-capita
https://data.worldbank.org/indicator/ne.trd.gnfs.zs
http://worldpopulationreview.com/us-counties/ca/santa-clara-county-population/
www.huffpost.com/entry/social-media-college-mental-health_n_55ae6649e4b08f57d5d28845.
www.huffpost.com/entry/social-media-college-mental-health_n_55ae6649e4b08f57d5d28845.
http://worldpopulationreview.com/countries/bolivia-population/
https://www.worldatlas.com/articles/ethnic-groups-of-bolivia.html
https://blogs.worldbank.org/voices/bolivia-being-female-and-indigenous-conveys-multiple-
disadvantages
https://www.cia.gov/library/publications/the-world-factbook/geos/print_bl.html
http://datatopics.worldbank.org/gender/country/bolivia
https://www.cia.gov/library/publications/the-world-factbook/geos/bl.html
https://www.donquijote.org/bolivian-culture/traditions/
https://www.indexmundi.com/bolivia/demographics_profile.html
http://www.bolivianexpress.org/blog/posts/the-rise-of-bolivias-youth
http://countrystudies.us/bolivia/42.htm
https://cop2013bo1.wordpress.com/cultural-description/
http://www.boliviabella.com/bolivian-clothing.html
https://www.donquijote.org/bolivian-culture/art/arquitecture/
http://www.ahabolivia.com/social-responsibility/environment/
https://www.unicef.org/bolivia/resources_2332.htm
https://www.everyculture.com/A-Bo/Bolivia.html
http://www.ahabolivia.com/services/how-it-works/faqs/#faq7
https://www.scu.edu/media/leavey-school-of-business/undergraduates/global-fellows/2018-
AHABolivia.pdf
https://www.worldatlas.com/articles/what-type-of-government-does-bolivia-have.html
https://www.graphicmaps.com/bolivia/government
https://www.apnews.com/c9eee24a05704c25b542b618f93057e2
https://www.heritage.org/index/country/bolivia
https://scholarworks.uark.edu/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=
1&article=1013&context=econuht
https://www.business-anti-corruption.com/country-profiles/bolivia/
https://www.heritage.org/index/country/bolivia
https://www.worldatlas.com/articles/what-type-of-government-does-bolivia-have.html
https://www.economist.com/the-americas/2012/01/07/rough-justice
https://www.apnews.com/c9eee24a05704c25b542b618f93057e2
https://www.xe.com/currency/bob-bolivian-bol%C3%ADviano
https://www.imf.org/external/datamapper/NGDPD@WEO/OEMDC/ADVEC/WEOWORLD
https://tradingeconomics.com/bolivia/gdp
https://bolivianthoughts.com/2018/01/31/bolivia-has-worlds-largest-informal-economy-that-is-
we-do-not-trust-demagogue-populist-govs/
http://www.latinamerica.undp.org/content/rblac/en/home/ourwork/sustainable-
development/successstories/miles-de-mujeres-bolivianas-pobres-gozan-ahora-de-un-
patrimonio-productivo.html
https://revista.drclas.harvard.edu/book/bolivian-economy
https://data.worldbank.org/indicator/ne.trd.gnfs.zs
https://www.ft.com/content/121235a0-1300-11e2-bca6-00144feabdc0
https://tradingeconomics.com/bolivia/labor-force-total-wb-data.html-
https://www.accion.org/transforming-finance-low-income-people-bolivia
www.cia.gov/library/publications/resources/the-world-factbook/geos/bl.html.
www.bolivianthoughts.com/2013/05/06/technological-backwardness-in-bolivia/.
www.internetworldstats.com/sa/bo.htm.