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Management of
Victim-Survivors of
Human Trafficking
A Manual on Protocols on Case Management of
Victim-Survivors of Human Trafficking
T able of Contents
Introduction ………………………………………………………….. 4
Annexes
L ist of Abbreviations
Acknowledgements
The Children’s Legal Bureau (CLB), Inc. would like to acknowledge the following
persons without whom the production of this Manual would not have been
possible:
The participants of the writeshop from the three areas who took the time
to write down their thoughts and ideas to form the different protocols in
this Manual namely:
Cordova Team:
CLB Project Team headed by Ms. Angeles Libosada with Kathleen Abella
and Elizabeth Rojos who organized the writeshop
The Executive Director of CLB, Atty. Joan Dymphna Saniel Amit who
devoted her time facilitating the 3- day writeshop
CLB specially extends its gratitude to the USAID under the PhilAm Fund for
providing financial support for the wrteshop under the Project Empowering
Communities and Building Partnerships on Anti-Trafficking in persons and for the
production of this Manual.
July 2015
This manual is a product of collaborative efforts among various key participants namely
DepEd personnel, C/MSWDO, PNP-WCPD, Health Personnel and Legal
Officer/Prosecutor in molding a Trafficking in Persons Multi-Disciplinary Team (TIP-MDT)
for efficient and effective management of trafficking cases.
The formation of TIP-MDT with defined Protocols is a must which is a key to make
possible the above-mentioned goals by following the detailed guidelines or turning to
flowchart intentionally developed for easy reference in handling trafficking cases
directly or personally reported or endorsed to committed agencies. In this way, the
agencies concerned are able to help each other, share resources, and avoid
duplication, unnecessary conflicts and passing of responsibilities.
D efinition of Terms
The TIP-MDT uniformly agreed that the following terms be defined within the context of
case management of the reported crime of trafficking in persons:
INTAKE - the act of collecting and getting necessary and pertinent information
particularly on Trafficking in Persons (TIP) for gather data purposes using the PNP Form.
2U.S. Department of Justice (2010), Forming a Multidisciplinary Team To Investigate Child Abuse, Office of
Justice Programs, United States.
MDT CASE CONFERENCE – multi-disciplinary tool which people dealing with TIP
victims may use to explore the problem from different perspectives and disciplines.
AFTERCARE – is the process of preparation and support for leaving care and
moving the trafficked victim to independent living. It is the provision of advice,
guidance and assistance with regard to social and emotional support,
accommodation and vocational support.
C ase Management
T he Multi-Disciplinary Team
MDT
Using a victim-centered approach, there is a
need to create a system of collaboration among The team is composed of a “group
mandated agencies and non-government of professionals who work
agencies at the local level by creating a Multi- together in a coordinated and
Disciplinary Team (MDT) within the Local Council collaborative manner to ensure an
Against Trafficking (LCAT). effective response” to reports of
human trafficking (US
The goal of the formation of the MDT is to Department of Justice, 2010).
reduce, if not eliminate the added trauma and
social stigma in handling the case of the
trafficked victim-survivor and to imbibe
confidentiality, effectiveness, efficiency and
sensitivity to the members of the MDT in handling
trafficked victims.
3 UNODC (2010), Good Practices and Tools for use in case management including front-line law enforcement
authorities responding to trafficking in persons.
4 Office for Victims of Crime Training and Technical Assistance Center, accessed at
https://www.ovcttac.gov/taskforceguide/eguide/1-understanding-human-trafficking/13-victim-
centered-approach/, US Department of Justice.
Members Identification;
Committed members who have the support of their agencies for the multi-
disciplinary approach;
Initial meeting during which each member’s role and previous experience in
investigating TIP are respectfully heard;
The development of a Mission Statement that clearly sets forth the purpose of the
team, the scope of its activities, and its guiding principles;
The subsequent creation of a Team Protocol that specifies the types of cases
that will be investigated, the responsibility of the members, and the procedures
for conducting investigations;
Conflict Resolution Practices that ensure core issues are aired and resolved
satisfactorily based on mutual respect and recognition that trafficking in persons
investigations are complex, demanding and frustrating but they are also
important, meaningful and rewarding; and
Periodic Self-Analysis and Outside Evaluation of how the team is working so that it
continues to achieve the purposes for which it was formed.
M/CSWD MDT
RHU/CHU/PH
(intake) Regular Conduct of Affidavit
VSMMC – WCPC
filing Forensic Preparation
Medical and
Investigative Case Filing
Psychological
Interview
Evaluation
Case
Conference –
assessment
Referral to
Intervention temporary
MDT Planning and shelter (if
Case Follow- Implementatio needed) City Prosecutor’s Office
up/ n- provision of Inquest/Preliminary
Monitoring psychosocial Investigation
Aftercare and services, etc.
Rehabilitative
Support
Court
Figure 1 – Case Management Referral Flowchart on Trafficking Cases Protocols on Case Management of Victim-Survivors on Human Trafficking
10
Mission Statement
For effective and efficient management of trafficking cases within the locality, the MDT
members are committed to:
The following agencies shall compose the Multi-Disciplinary Team (MDT) for reported
cases of trafficking in persons:
BARANGAY OFFICIALS
R
oles of Each Agency in Handling Trafficking Cases
3. The concerned barangay officials shall assist the M/CSWDO and PNP in the
conduct of further investigation or rescue operation, if necessary.
B. SCHOOL
4. The school head/principal shall inform the M/CSWDO or PNP about the
incident. The school shall provide documents pertinent to the case.
5. The victim (if willing and not in a situation that needs rescue) shall be
accompanied by the school head/principal or any authorized school
personnel to the M/CSWDO or PNP.
1. The PNP shall record in the police blotter the information of any
incident from the informant who may be from the barangay or the
school or the community.
a. The PNP WCPD shall accomplish the IRF and inform the M/CSWDO
about the incident.
b. A case summary report shall be prepared by the social worker
before proceeding to the RHU/CHU/VSMMC-WCFC.
2. The M/CSWDO shall inform the PNP WCPD regarding the incident who
will determine whether or not the case is an emergency and shall
proceed as provided in C.3
1. When the victim is already secured in the M/CSWDO, the MDT shall conduct
safety and risk assessment (a tool shall be crafted and agreed upon by the
MDT) to determine if the parents are capable to take custody of the victim.
Otherwise, the MDT shall identify relatives or nearest kin to take custody of the
victim.
If the victim has no relatives, the social worker will make a referral to a
residential center.
2. If the suspect is within the family, the social worker shall identify relatives or
nearest kin to take custody of the victim.
If the victim has no relatives, the social worker shall make a referral to a
residential center.
Note:
If the victim is a resident of the area and the incident happened in another
place, refer to Protocols 3 and 4 as long as the case is finished.
If the incident happened in the area and the victim is a resident of another
area, do not refer the victim to the area of residence if case is still pending.
However, If no case has been filed, or where the relatives who are willing
to take custody are from the other area, the area where the incident
happened will request for family assessment from the area of residence
(refer to Protocol 2).
INITIAL ASSESSMENT
A. Procedure
(c) Purpose – for the purpose of exploitation which includes at a minimum, the
exploitation or the prostitution of others or other forms of sexual exploitation, forced
labor or services, servitude or the removal or sale of organs.
**Note:
The three elements above must be present. If an element is lacking, it may refer
to another crime instead (i.e. child abuse under R.A. 7610). However, it could still
be a case of trafficking in persons upon interview of the victim/s especially if the
victims are still to be rescued.
(a) Look into the condition of the place where the victim is located
(b) Determine if the victim is a minor (urgency of rescue)
(c) Look into the circumstance of the case
5. The initial assessment shall be based on the intake form and report
from the informants and witnesses who may be from the barangay,
community or school.
INVESTIGATION
A. Preliminaries
1. The MDT shall conduct interview of the victims and witnesses which will
be the basis for preparing the complaint affidavits. Interview of the
vitims shall be guided by the following:
**Note:
Medical/psychological examination may be done PRIOR to the interview if the
victim is in an emergency situation and needs immediate medical attention.
•The PNP WCPD and/or Social Worker will assist the victim during the
medical evaluation/examination. In case of student-victim, DepEd
representative shall assist the latter.
•The PNP WCPD shall be provided a copy of the result of the medical
examination for further endorsement to the Fiscal's Office.
•The PNP WCPD shall prepare the referral for medical examination of the
victim at the WCFC.
•The PNP WCPD and/or M/CSWDO shall furnish the WCFC a copy of the
initial investigation report, when available.
•The victim/parent or guardian together with the M/CSWDO shall bring the
result of the medical examination to the PNP WCPD for further
endorsement to the Fiscal's Office.
•The psychologist /psychiatrist shall interview the victim and get collateral
information/data from the companion or family member.
•The victim/parent or guardian together with the M/CSWDO shall bring the
result of the psychological examination to the PNP WCPD for further
endorsement to the Fiscal's Office
**Note:
Dental examination shall be conducted in case there is no birth
certificate/baptismal or other documents to determine the age of the victim.
(Refer to Protocol I)
3. When enough evidence had been gathered, the PNP will apply for a
search warrant as much as possible before conducting a rescue
operation.
4. The search warrant covering the place where the victims are being
held by the suspected trafficker shall be applied before the Regional
Trial Court (RTC)
5. During the rescue operation, the search warrant shall be served at the
place where the victims are held by the suspected trafficker.
12. It is the Prosecutor who will determine whether there is probable cause
for the crime charged and ultimately file the information in court.
Assisting the family in identifying those individuals/MDT members whom they see
as being a support to them and whom they would view as important
participants in the planning discussion
Carefully considering any and all solution-focused options put forth by the
attendees at the planning conference
Developing realistic, clear and measurable goals that are understood and
agreed upon by the client and the family.
Implementation Process
Families get involved and assisted in the entire helping process based on the set
menu of intervention as planned
MDT will assist in the processing of documents in case filing, referral for temporary
shelter and provision of psychosocial support to the families
Reassessment Process
MDT will conduct case conference on the evaluation of the plan and activities
as implemented with the cooperation of the family
To share information with people who need to know about any concerns of the
TIP victims
To make sure that everyone understands how things are for the family and the
victim (including looking at strengths and weaknesses, the needs of the victims
and any risks there may be for the victim)
To identify resources for referral of TIP victims for temporary shelter and enrolment
to Witness Protection Program (WPP)
The MDT Case Conference is a valuable tool in TIP intervention. The positive aspects of
the MDT Case Conference are the following:
Community Based
SOCIAL WORKER
MEDICAL PRACTITIONER
PROSECUTOR
Victim’s Family
1. To examine the cause for concern, analyze available information and decide
the welfare perspective for TIP victims
3. To assess the level of risk the TIP victims may potentially face or be facing in the
future
5. To assess the degree of risk and make recommendations for the welfare
planning of other members in the family (if any)
7. To agree on an inter-agency care plan to protect the victim and empower the
other members of the family (if necessary)
8. To identify the key social worker or any other officer who will lead the intervention
and clearly define the roles of the other helping professionals in the
implementation and follow up of the care plan for the victim
9. To decide how the client and parents will be informed of the outcome and
decisions of the conference and who will be responsible of doing so
10. To consider the need, if any, for statutory action to protect the victim or to
ensure the victim’s welfare
12. Any important decision of the MDT Case Conference that cannot be
implemented because of circumstantial changes and which may jeopardize the
well-being of the victim
13. To consider the need and timing to issue progress report to related parties
involved in the follow up of the case
1. The M/CSWDO shall coordinate with the MDT members regarding their
availability and shall identify the venue, date and time of the case conference.
2. The M/CSWDO shall prepare the agenda for the case conference.
3. The M/CSWDO shall prepare and send the invitations to the MDT members.
2. The M/CSWDO shall assign an MDT member to lead the opening prayer.
4. The MDT members shall identify the document for the case conference.
7. The MDT members shall present their assessment report with corresponding
recommendations.
8. The documenter shall accomplish the case conference form based on the
report presented.
1. The assigned documenter shall prepare the minutes for the case conference
and shall provide the MDT members a copy of the same.
2. Identities of the victim/s and pertinent information identifying the victim/s shall be
designated by “codename/s” for confidentiality purposes.
3. The M/CSWDO shall prepare the agreement form to be signed by the victim and
the parent/guardian therapy.
To render timely assistance and support to the victim and his/her family
members;
CARING
Goal: To provide the basic needs of the victim (food, clothing, shelter, etc.) and basic
sense of security and safety.
HEALING
Goal: Provision of emotional, psychological, social and spiritual alleviation of disease,
distress, disability, dysfunction and disorder given the development context.
-Parish School
-spiritual growth formation -Priest -Religious Organization
-bible story -Spiritual Director
-bible sharing
-Life in the spirit seminar
Recollection retreat
TEACHING
Goal: Provision of sense of competence (knowledge, skills, attitudes, experiences); and
master specific age - appropriate to life task, given developmental task.
-DepEd
Skills trainings TESDA
-NGOs
Skills-for-life (SFL) -LGUs
- ALS (Alternative
Learning System) DepEd
1. If the trafficked person is under shelter, the MDT together with the shelter social
worker shall assess the readiness of the victim, family and community for the
reintegration of the victim.
CARING services
HEALING services
TEACHING services
The goal has been reached and the agency service is completed;
When referral has been made to another source for help; and
If trafficked
person is with
family Extended Termina-
for ted/
another 6 Case
months Closed
Nature of Complaint:
Action Taken:
____ Given legal advice
____ Filing of case:
_____ Prosecutor’s Office
_____ Ombudsman
_____ Administrative case, specify: _________________
____ Refer to other agencies, specify: ____________________
Entertained by:
Name:
Position:
Date:
NAME: _____________________________________
BIRTHDATE: ___________ BIRTH PLACE: __________________________
EDUCATIONAL ATTAINMENT: ________________________________________________________
SEX: _______________ RELIGION: _________________________
ADDRESS:
__________________________________________________________________________________
___________________
NAME OF THE FATHER: __________________________________ OCCUPATION:
_________________________
NAME OF MOTHER: _______________________________________ OCCUPATION:
________________________
NO. OF SIBLINGS: ____________ CONTACT NO.
__________________________________________
REMARKS:
__________________________________________________________________________________
__________________________________________________________________________________
________________________________________________________________
REFERRED TO: _____________________________________________________
REASON FOR REFERRAL (Please check:
____ Filing of complaint ____ Counseling _____ Medical
____ Legal Assistance _____ Follow-up
____ Shelter _____ Rescue
Others (Pls. specify):
___________________________________________________________________________
___________________________
Signature over printed name
(Referring Party)
__________________________________________________________________________________
REPLY SLIP
PLEASE RETURN THIS SLIP TO THE ____________________
Directly to our office
Fax this slip to Tel/Fax No.______
ACTION TAKEN:
________________________________________________________________________________
______________________________________________________________________
______________________________________________________________________
___________________________________
Signature over printed name
Designation
Date: _________
Dear Ma’am,
She alleged that she was sexually/physically abused by __________ on this date:
______________ around _______________ at ______________________.
Further request furnish us a copy of the result hereof for our future legal action.
____________________
Police Chief Inspector
Officer in-charge
I. INFORMATION
A. VICTIM:
Name:_______________________________________
Date of Birth:____________________ Age:__________ Sex:____________
Gr./Yr. Section:_____________ _____ Adviser:_____________________________
Parents:
Mother: _________________________ Age:_________
Occupation: ________________________________
Address:
______________________________________________________________________
___________________________________________________________________
Father: __________________________ Age__________
Occupation: _______________________
Address and Contact
Number:_______________________________________________________________
______________________________________________________________________
______________________________________________________________________
_______________
Name: ___________________________________________
Relationship to Victim: _____________________________
Address and Contact Number:
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
C. RESPONDENT
Name: ________________________________________
Date of Birth: _____________ Age: __________ Sex: ____________
Employer: ___________________________________
Designation/Position: ________________________
Address and Contact Number: ___________________________________________________
____________________________________________________________________________
Relationship with the child: _____________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
IV. RECCOMENDATIONS
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
Prepared by:
Name:
Designation:
Date:
I. Identifying Information
Date:
Name:
Age:
Address:
Date of Birth:
Place of Birth:
Status:
Occupation:
Family Members
IV. Assessment/Evaluation:
V. Recommendation:
Prepared by:
Protocols on Case Management of Victim-Survivors of Human Trafficking
Annex VII
TIP-MDT__________
Client Treatment Plan and Monitoring Form
Treatment Plan:
Objectives/Expected Services/Strategies/Workers Client’s Time MDT In-
Results input Responsibilities Frame charge
Client Status:
Date Where is the client Actual activities/ Status of Updated by:
client/ Needs/ Remarks
ATIP-MDT ____________
Case Conference
Minutes of the Meeting
Purpose of the Meeting:
Chairperson:
Members Present:
Agenda I
Background
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Discussion
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Conclusion/Resolution/Decision/Recommendation
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Responsible Person/Agency:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Prepared by:
ATIP-MDT______
Termination Slip
Recommending Approval
_____________________________
Name & Signature of Social Worker
Approved:
__________________
Executive Director
Received by:
____________________________
INTRODUCTION,
DEVELOPMENTAL SCREENING
OPENING QUESTIONS
ALTERNATIVE
OPENING QUESTIONS
CHILD DISCLOSES:
SCENARIO B-2: DRAWING
SCENARIO A
SCENARIO C: PRIOR INFO
CLOSE INTERVIEW
CONCLUSION
5
Based on SCENARIO MODEL OF INVESTIGATIVE INTERVIEWING Training on Investigative Interviewing in Child
Sensitive Investigation Studios by Clara Nemia C. Antipala former ARD of DSWD Region VII
Introduction
Case Part
Conclusion
INTRODUCTION
Goals
o Introduce the interviewer to the chils
o Clarify role of interviewer
o Explain the purpose of the interview
o Assess the child’s developmental level
o Give child freedom to choose options or give child sense of control
Developmental Screening
If a child is not yet in school (less than If a child is in school (7 y/o and
7 y/o) above)
Colors Schooling (what grade)
Numbers/Counting What time school starts and
Alphabet finishes
Writing name How ling to get there
Concept of “gipasulod” Activities after school/hobbies
Concept of inside/outside What day is today? Month?
(“sulod/gawas”) Year?
Truth vs. Lie, importance of Birthday
telling the truth Family members? Names?
Child’s memory of recent event, Ages?
e.g., breakfast Address
Child’s memory of recent event
e.g., breakfast
SCENARIO A
Free Recall
o “Tell me about it”, “Uh-Huh”, “Mao ba…”,
o “Unsa pa?”
o Non-verbal cues (nodding, etc.)
Questioning
Hierarchy of Questioning
o Open Questions
Ask about ACTS before CIRCUMSTANCES
Ex.: “Unsa’y nahitabo”, “Kanus-a man ni nahitabo?”
o Closed Questions
Answerable by “yes” or “no”
Ex.: “Gihilabtan ka ba sa kwarto?”
Checking Questions
o Ex.: “Giunsa nimo pagkahibalo nga alas-onse na?”
Showing or Demonstrating
o To clarigy details about act disclosed
o Use of drawings or dolls
o Ask permission first
SCENARIO C
CONCLUSION
“Naa pa ka’y gusto ipangutana sa ako?”
Paghuman niini, (tell child what happens next whether physical examination, or
something else).”
1. Interview specialist gathers all Information necessary for a legally usable statement
(elements of the crime)
UNDERSTANDING INCONSISTENCIES
Children may change their answer under repeated questioning, or because of pressure
from family
Child may be tired and anxious to finish and may give just any answer to be able to go
home
An insensitive or accusatory interviewer may get fewer and different details than a
sensitive or supportive interviewer
Child’s disclosure may change depending upon the place, type of questions, mood of the
child, and the skill of the interviewer.
Child’s disclosure of abuse is by nature piecemeal and partial beginning with the least
disturbing to the most painful.
Do you think you will be punished or that someone will get angry?
There are children who think they will be punished if they talk about it. How about you?
REFLECTING EMOTIONS
Good:
o How do you feel about that?
o I can see that you are crying (or yawning, frowning, trembling, etc.)
Bad:
o Did you like that? Did you hate that? Etc.
o You probably like that (or did not like that).
o I noticed that you are sad (or so angry, upset, afraid, etc.)
“Your job is to tell me what you remember the best you can. Tell what you saw and what you
heard.”
“You may not understand all the questions. When you don’t understand a question, tell me that
you don’t understand. It’s okay for you to say ‘I don’t understand’ or ‘I don’t know what you
mean’.”
“Sometimes you may not know the answer to a question. That’s okay. No one can remember
everything. If you don’t know the answer, then say ‘I don’t know’. Do not guess or make up a
story.”
“I may ask you some questions more than once. Sometimes I forgot that I already asked you the
questions. You don’t have to change your answer. Just tell me what you remember the best you
Annex
can.” VI – PNP Referral Form