SECTION 406942 - FLIGHT INFORMATION DISPLAY SYSTEM (FIDS)

PART 1 - GENERAL DESCRIPTION

The Contractor is to supply and install a Flight Information Display System (FIDS) to make flight
information available for information display purposes. The primary functions required from the
FIDS are:

∙ Automatically replicate flight information from AODB,

∙ Alternatively capture flight information manually into the system,
∙ Display flight information directory,
∙ Display check-in status,
∙ Display boarding gate status,
∙ Display baggage claim conveyor status,
∙ Ability to display advertisements,
∙ Ability to display multi-media, and
∙ Ability to display passenger addressing (PA) and alerts.

PART 2 - SCOPE OF WORK

The scope of Works includes Contractor design, manufacture, procurement of equipment and
software, transportation, storage, installation, testing and commissioning of the FIDS including
training of the Employer’s staff for the operation and maintenance. Particular requirements are
presented below:

A. The FIDS shall be suitable for serving 1MPA (Million Passenger per Annual), and
support at least 100 display clients.
B. The Contractor shall obtain all necessary governmental or regulatory approvals.
C. The Contractor shall co-ordinate the entire necessary interfaces with all other works and
all other (sub) contractors.
D. The number of required FIDS displays are as follows:

Type Minimum Quantity Remarks (Installation)

Display Size
Check-in Counter 37” 14 Ceiling Suspended
Boarding Gate 37” 6 Ceiling Suspended
Departure Information 37” 3
Wall Mount
42” 6
Arrival Information 37” 2
Wall Mount
42” 3
Departure / Arrival 42” 4 Wall Mount
Baggage Conveyor 42” 1 Floor Stand

E. The Contractor shall provide all the necessary fixture for the installation of FIDS displays,
including wall mount bracket, suspension bracket, floor stands and housing etc.

F. The location that each FIDS display shall be provided are indicated as follows:

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 Arrival
Wall Mounted / 37”

Departure
Wall Mounted / 37” Baggage Claim
Floor Stand / 42”

Check-in Counters
Ceiling Suspended / 37”

Arrival Departure
Departure Wall Mounted / 42” Wall Mounted / 42”
Wall Mounted / 42”
Arrival
Wall Mounted / 42”
Departure
Wall Mounted / 42” Arrival
Wall Mounted / 42”

FIRST FLOOR

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Departure + Arrival Departure + Arrival
Wall Mounted / 42” Wall Mounted / 42”

Departure + Arrival
Departure + Arrival Wall Mounted / 42”
Wall Mounted / 42”
Boarding Gates
Ceiling Suspended / 37”
Departure
Wall Mounted / 42”
Departure Arrival
Wall Mounted / 42” Wall Mounted / 37”

Departure
Wall Mounted / 42” Departure
Wall Mounted / 37”

Departure
Wall Mounted / 37”

SECOND FLOOR

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PART 3 - SUBMITTALS

The Contractor shall submit the following information during the Project:

A. Schedule of Installation: The schedule shall cover implementation, commissioning and

training.
B. Product Data: Product data shall include information on features, ratings, and
performance of each specified component.
C. Equipment List: Equipment lists shall include name of manufacturer, trade name, model
number, standard specifications, and physical architecture for each listed product.
D. Documentation: Contractor documentation shall include external interface documentation,
system administrator documentation and Users’, Operation and Maintenance Manuals.
Contractor shall also submit final system and component configuration documents.
E. Plans: Contractor plans shall include system testing plans to include unit tests, integration
tests, users’ tests and final acceptance tests, as well as training plans and materials.
F. Design Documents: Contractor design documents shall include the design of the screen
image of each types of display, as well as emergency alert and PA.
G. Drawings: Contractor drawings shall include As-Built Drawings depicting the final
configuration of the FIDS. Flow diagrams shall detail the data flow and interconnection
of all components of the system, as well as the interface to the adjacent Airport Special IT
systems.
H. Parts Lists: Contractor shall submit complete parts lists and breakdowns which identify
each hardware component. Ordering information for these parts shall be provided.

PART 4 - SOLUTION ARCHITECTURE AND DESIGN PHILOSOPHY

The FIDS shall be based on modern and widely accepted processing principles to minimize the
investment and to avoid special development or integration. The following design concepts must
be incorporated in the proposal.

A. Packaged Product:

Manual operation must be minimized and centralized in AODB; the core system of
Airport Special IT Systems, and manual input and intervention for FIDS must be
minimized. Essential information for airport operation such as flight master table, flight
movement updates and airport resource allocation shall be maintained in AODB and all
the relevant information shall be replicated to FIDS without human intervention.
Since collaboration between each components of Airport IT Systems plays most valuable
role in the modern airport operation, and thus “packaging” of the systems as a whole is
the key approach for the successful deployment of Airport Special IT systems. Therefore,
FIDS and AODB to be implemented for PIA shall be one packaged product that has been
thoroughly integrated and available on the market for at least 10 years.
All the functional requirements stipulated in the following chapters shall be natively
supported by the base product and any special customization, alteration, development or
integration to satisfy these requirements will not be appreciated in order to secure the
stable operation and high availability, and to ensure that sufficient and continued
maintenance activities such as applying security updates to eradicate any system
vulnerability and software upgrade to comply with up to date international regulations
and standards shall be provided throughout the system lifetime.

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 B. Open System Standards:

The architecture of the system must be based on open system and market standards. This
must take into account:

 TCP/IP protocol,
 Standard development tools such as JAVA, MS ASP etc.,
 Browser clients with no specialized software.

C. Security Module:

Users must be registered on the system before access is allowed. A unique identification
and encrypted password, modifiable by the user must control access. System functions
must be assigned as per each registered user to prevent unqualified actions.

D. Data Replication and Load Distribution:

Servers shall provide redundancy and/or load sharing thus a set of multiple servers fully
replicated are required. Additional servers can be added in the future to increase capacity.
Within the FIDS, any given device shall be configured to determine if there is
connectivity to its pre-defined primary server. If the primary server is not available, the
device shall automatically connect to an alternate server to update or retrieve the
information as required. For this purpose, the load of the FIDS must be controlled and
appropriately distributed among servers, to ensure that there is not a single point of
failure.

E. Remote Support:

It must be possible to restart the application locally as well as from a remote location.
Facilities must exist to allow third-level support to access and maintain application
processes.

F. System Monitoring:

It is required that all critical components of the system, hardware and software, be
monitored programmatically so that any actual or potential system malfunctions shall be
notified immediately via email, SMS or SMTP to other monitoring facilities.

G. Event Driven:

Data to external devices must be distributed immediately and automatically in case of

updates or changes to it.

H. Expandability:

The FIDS shall meet the requirements for the expandability in the foreseen future. Once
installed the users should be able to easily expand and enhance the system by adding
servers, workstations and software modules as required.

I. Display Device Platform:

The display device client must operate on widely accepted web browsers with no
specialized software.

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PART 5 - SYSTEM REQUIREMENTS

The Contractor shall design a system that includes all the hardware, software, peripherals, and
networking necessary to operate and maintain a fully functional FIDS. All the requirements given
present the minimal acceptable requirements for the system.

5.1 SERVERS

A. Hardware:

1. Commercial Off the Shelves (COTS) product

2. Sufficiently capable of performing the required functions
3. Fail-safe and redundancy for robust operation and business continuity, by RAID
array configuration and backup/restore device
4. No SPOF (Single Point of Failure)

B. Operating System and Middleware:

1. Microsoft Windows Server 2012 R2 or newer product with latest Service Pack
2. Microsoft SQL 2014 Standard Edition or newer product with latest Service Pack
3. Internet Explorer 10.0 or later

5.2 CLIENT WORKSTATIONS

A. Hardware:

1. Commercial Off the Shelves (COTS) product

2. Sufficiently capable of performing the required functions

B. Operating System and Middleware:

1. Microsoft Windows 10 Professional Edition or newer product with latest Service

Pack
2. Internet Explorer 10.0 or later

5.3 DISPLAY DEVICES:

A. HDTV or WUXGA type displays

B. Multiple character sets, font and sizes

C. 16 million colors

D. Blinking, scrolling and interlacing of display fields

E. Various screen transitions

F. Multi-media, including animation, full motion video and sound

G. The backlight of LCDs shall have an expected life of 50,000 hours

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5.4 SOFTWARE REQUIREMENTS

A. The most current version of Microsoft SQL, at the time of implementation, shall be used
to support the database.

B. The software shall be well documented for maintenance purposes and designed using a
modular approach that allows for easy configurations and future growth of the system.

C. The FIDS front end shall use a Graphical User Interface (GUI).

D. The Database Application shall be developed independently of operating system software

and processor hardware.

E. The Database Application shall be flexible and expandable.

F. The FIDS Application shall be capable of supporting a seamless real-time integration

with the Database and link to each database field specified.

5.5 PERFORMANCE

A. The FIDS shall be designed to support the operational, functional, and performance
requirements for the overall capacity and peak hour capacity of the Airport to include the
operational requirements of the Airport. All software and network devices shall perform,
without degradation, at the scheduled periods and response times for the FIDS to be
considered available. All systems shall operate 24x7.

B. As the FIDS is a critical component for distributing information of the airport operation,
it is essential that the FIDS system maintain a high availability. The FIDS shall be
available at least 99.99 percent of the time. Being available should mean, the server and
workstation are fully functional.

C. The time required to restart and resynchronize the FIDS servers after a complete system
failure shall not exceed Fifteen (15) Minutes. In the event of a power outage, the
dedicated UPS shall take over immediately.

PART 6 - FUNCTIONAL REQUIREMENTS

6.1 INPUT INTO FIDS

A. Automated Feeds from AODB:

In principal, the entire dynamic information including flight schedule and resource use
such as aircraft stand, check-in counters allocation, boarding gate assignments and
baggage conveyor, as well as all these updates shall be automatically replicated from
AODB. Manual intervention shall be limited to the additional information input
described below or in case the information feed from AODB is somehow suspended.

B. Human Inputs:

A number of functions at the airport will have access to workstations where personnel
can show additional information which is used to enrich the information related to the
airport operation such as emergency alerting and PA. The personnel who have access to
these facilities are either airport officials, airlines or designated personnel from other

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 organization at the airport. Access to information is controlled to allow only specific staff
access to specific information depending on the actions to be taken. A major role of the
FIDS is to control and validate this input to ensure the integrity of the FIDS.

6.2 FUNCTIONS TO BE PROVIDED

FIDS shall fit into the overall airport information distribution system as the output media to the
different organizations that operate at the airport as well as to the public using the airport. There
are a number of high-level system requirements that are important:

 Assembly of information
 Formatting of information
 Mixing of channels
 Assigning channels to devices
 Manual information input
 Display system statistics
 Display system monitoring

A. Assembly of Information:

1. The display system must select different information elements and assemble display
pages for the different areas of the airport such as public concourse, departures gate
lounge, baggage claim, arrival lobby etc.
2. Some of these information elements are linked to flight movements and flight status
changes must be reflected. Other information elements are notices that may change
as time progresses. Depending on the display area, information such as
advertisements can also be displayed.
3. The display system must have the level of parameterization to allow administrator to
set-up the assembly rules for the different displays. Once the data elements have
been assembled, they need to be formatted.

B. Formatting of Information:

1. The information display system must format the assembled display pages
appropriately for the different displays. This formatting needs to be done with
different templates to allow for the inclusion of graphics as well as other static and
system data elements such as airline logos, clock and header information.
2. A specific selection of information may have to be formatted with different
templates to allow for different display types.
3. The formatted information, ready for display, needs to be mixed together.

C. Mixing of Channels:

1. It is required that a physical display is used to display multiple pages on a rotation

basis. This can either be interlacing flight information with notices, or different
flight information.
2. In a busy departure area a display may be dedicated to a single page of flight
information, but in a recreational area a display may be used to display different
flight information as well as notices and advertisements.

D. Assigning Channels to Devices:

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 1. The different physical displays at the airport must be assigned to the information
channels generated by the information display servers. This can range from where a
channel is displayed on numbers of displays such as departure flight information, to
where a one to one relationship exists such as check-in counter displays.
2. Airport’s maintenance personnel must be able to change allocation and
configuration of displays from time to time.

E. Manual Information Input

1. The majority of the information used by the display system is received from AODB;
however, there are a few areas where the information display system should allow
for manual input:

a. When the automated feed from AODB is not operational, flight information
needs to be maintained directly on the FIDS by a simple user interface using
web browser.
b. Special information display notices such as urgent departure notices, PA
and emergency alert must be manually entered directly into the FIDS. These
notices are data elements that get assembled into the display pages.
The Special Display User Environment shall be provided as a simple user
interface using web browser for updating the special displays and entering
notices into the FIDS system for display on relevant channels.

2. The display system must keep some usage statistics that include logs of manually
prepared information and other activities.

F. Display System Statistics:

1. The display system needs to keep some statistics to enable the airport authority to do
capacity planning.
2. Where the information display system displays advertisements it is important to
keep full statistics to enable the airports authority to invoice for the “air time”.

G. Display System Monitoring:

1. The FIDS is a critical system for the effective operation of the airport. To manage
the availability of display systems an effective system monitoring facility is required.
Such system must report to a management facility failures of any unit including
standby elements so that corrective actions can be taken in timely manner.

2. System monitoring shall be done to ensure that all critical processes running on each
FIDS servers are active and stable. The System Monitor shall attempt to recover the
state of any critical process that has failed. All actions of the system monitoring
shall be logged.

3. The display devices shall also have a self-diagnostic program. When an error
condition is detected, the display device shall restart itself in an attempt to resolve
the problem.

4. If the restarting and resuming the service was not successful in case including but
not limited to the following, the display device shall raise an alert to draw attention
from the operator requesting immediate intervention, and such alert shall be logged
in the system log file.

a. FIDS display software cannot start

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 b. Page refresh failure
c. Another application has started or opened a window (e.g. a system window,
displaying a general system fault)

6.3 CONFIGURATION CAPABILITY

The FIDS shall provide the configuration capability which shall be intuitive and easy to operate.
Such configuration capability shall include but not limited to the following:-

A. Administrator Environment:

The FIDS administrator interface shall be used to update the operational characteristics
of the FIDS environment. This includes the following:

1. Management of the distributed Display Server environment

2. Management of Pages and Page schedules
3. Management of Channels and Channel mixes

The information display system has a large number of system parameters that define the
display pages and assignments of devices. These parameters need to be maintained by the
FIDS administration environment.

B. Flight Information User Environment:

Users shall be able to manage and maintain the information stored in the Display
Database with simple operation client using widely accepted web-browser.

C. Page Generator:

The Page Generator will be used to generate each the display pages. The process involves
the selection and filtering of flight information from the FIDS database using SQL
statements. Resulting information will then be merged with predefined page templates to
provide HTML pages that can be presented on the web browser of display devices.

D. Channel Mixer:

Various pages shall be sequenced and sent to one or more display devices. The concept
of channels is used to allow for the logical grouping of pages and assignment to display
devices. The Channel Mixer will be responsible for determining what channel a display
device belongs to and what page sequence must be sent to the display device.

E. Advertisement Mixer:

The Advertisement Mixer shall be used to randomly select an advertisement out of a

group of advertisements for display on designated display devices. The selection and
distribution of each advertisement is recorded in the Display Database for statistical and
invoicing purposes.

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PART 7 - ACCEPTANCE AND TRAINING

7.1 ACCEPTANCE TESTING

A. The Contractor shall develop a System Acceptance Test plan that should be reviewed by
the Employer at least 30 days prior to the test date.

B. The plan shall address all requirements identified in the Specifications and test all the
Contractor supplied cabling, hardware, and software components. The plan shall follow
accepted industry testing practices and have a method of independent verification
described.

C. The Test shall be carried out collaboratively in conjunction with AODB, as well as by
FIDS independently.

D. The Contractor shall provide all materials and test equipment as required. Test equipment
must have a certification that it has been recently calibrated using recognized industry
standards.

E. Any specified item that does not satisfy the requirements of the Specifications shall be
replaced, upgraded, or added by the Contractor as necessary to correct the noted
deficiencies. After correction of a noted deficiency, re-testing shall be performed to
verify the effectiveness of the corrective action.

7.2 TRAINING

A. The Contractor shall conduct on-site training prior to system acceptance testing for a
group of system administrators for power user’s operation and maintenance, and a group
of end users for user operation. The number of trainees per group will not exceed ten.

B. Initial setup with basic configuration, including AODB shall be completed by the
contractor, as well as typical airline information (logo, sample flight master table for
scheduled flights, etc.) prior to the training.

C. All initial training shall be completed prior to final acceptance of the system.

D. The Contractor shall have an adequate staff of trained personnel on-site during the first
week of “live” operations.

E. Additional training shall be offered at additional cost per person per hour basis.

END OF SECTION 406942

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