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CHAPTER I
INTRODUCTION
Project Context
(ICT) in the healthcare sector offers great potential for improving the quality of services
provided, the efficiency and effectiveness of personnel, and also reducing organizational
expenses
Traditional systems are replaced with information systems that provide patient
safety and improve the quality and efficiency of health care systems. Different
information systems within the secondary healthcare domain are expected to upgrade the
services provided to patients, support the rational allocation and use of resources by
either saving resources or improving productivity and create innovative products and
services
Macabebe District Hospital patient records have been in paper – pen system and
have been used to store patient care data, wherein, it resulted to difficulty in searching for
that particular file of the patient. In view of this, MDH agrees to have a hospital
information system that would help them organize their hospital records and for more fast
which consists of information processing together with the associated human or technical
(HMS) for Macabebe District Hospital is a computer-based system that would allow them
to transact with their clients without using paper-pen system. It integrates all the
information regarding patients, doctors, staff, and hospital administrative details into one
administrator, cashier and doctors that make up a hospital. The system allows the user to
create systematic patient files, ensuring that all patients’ individual information is
recorded efficiently and in one place. In addition, the system provides accessibility to
complete and accurate data of the patient for the management to know and be reminded
about the conditions that need corrective soon. Particularly, focuses on the data collection
that is effectively and efficiently collects information from inpatient and outpatient
respectively. Also, this developed system allows all-inclusive function that will give the
hospital access from the administrative office, billing, to their cashier, up to the pharmacy
and other 13 directory rooms that would like to pay a visit or be admitted.
The whole management system for Macabebe District Hospital will cover the
patient’s records, history, medical treatment done, assigned doctors, medicines and
billing information for both inpatient and outpatient. For doctors’ use, it will allow them
to see their schedules and the patient’s information assigned to them. For the
receptionists’ use, it will give them the information about the assigned doctor and the
patient’s information as well the room. For hospital administrator, he/she will be able to
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access all the information of the hospital including the patients up to the cashier. Lastly,
for the billing or cashier, they will be able to see the billing information of the patients as
Project Objectives
The main objective of the capstone project entitled “Hospital Management System
for Macabebe District Hospital” is to manage the information regarding patients, doctors,
staff, and hospital administrative details into one software. The project is totally built at
administrative end therefore, he/she has all-inclusive to the system. The purpose of the
project is to build a management system to reduce the manual work for managing the all
General Objective
Hospital
Specific Objectives
The scope covers only to the requirement documentation, design and the whole
system. Therefore, Macabebe District Hospital, the one who can handle above mention
part.
5. Admin can view the information about the profile, schedule and the times they’ve
pathology labs)
4. Billing
5. Medical Stores
popular version of development life cycle model for software engineering. It describes a
development method that is linear and sequential. It has distinct goals for each phase of
turning back, the development proceeds to the next phase. The advantage of this model is
the system.
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The study aims to develop a system for Macabebe District Hospital to help their
services to be accurate and easy to serve for their patients. Also it can provide various
Hospital Administrator. The system will help them improve and make sure that
operational and clinical decision-making process is fast, accurate, and efficient. With an
easy, single view availability of data points, doctors, and medical support staff gets
facilitated.
Patients. The system will make transaction fast, accurate and efficient
Receptionist. The system will help them avoid errors and track every single detail
Doctors. The system will provide convenience for the doctors to see their schedules
Macabebe District Hospital. The system provide fast and accurate transactional
and management reports that give an instant feel of how the business is doing. It will also
Future Researchers. The data on the system will help to further improve and
This project is basically designed for Macabebe District Hospital. This project is for
Users Scope
Doctors can only see their schedules, Patient information: personal patient
CHAPTER II
This chapter provides the studies done by the previous researchers and articles
that are related to the project. It is the review of the related literature and studies after
doing some thoroughly and in-depth research conducted by all of the members. This
chapter includes discussion that is alike to the concepts of the study. The major point of
the study is to develop a Hospital Management System for Macabebe District Hospital.
proposed study is related or has some bearing or similarity. They are usually unpublished
The use of information systems (ISs) has increased in the last 10 years not
only by firms, but also by individuals and even governments. The use of ISs was
unlimited marketplace, the strong growing for information economy, and the rise
of competitive digital firms. All of these factors transformed the ISs from data
making human beings live longer than ever in history, health issues are
that the world of information technology (IT) has linked up with the medical world
and the field of health information systems (HISs) and has grown into a special
2013).
tool in health care arena to efficient delivery of high quality health services. HIS is
prerequisite for the efficient delivery of high quality health care in hospitals. The
and the professional staff. HIS can play a significant role in providing the
patients‟ safety. In fact, it can be said that hospital information systems are big
and organized data bases that are utilized to integrate patients' information for
store, process, and retrieve patients' data and contact between patient care and
official information in all hospital activities and also to meet the system users'
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needs. Hospital information systems should not only support the hospital
way in order to provide them with better service, decrease medical costs, reduce
service provision time, minimize medical faults, and document the patients‟
medical process and meet the service receivers‟ needs (Aghazadeh, et al. 2013).
medical centers in order to expedite the process of patient care, improve quality,
increase satisfaction and reduce costs (Aghazadeh, et al., 2012). (Khalifa, 2014)
Information System as one of the most common computer systems that have
been designed to support health care services. These systems are large
computerized data bases intended primarily for communication and store health
community. User community in health care arena consists of many different user
work. The general principle behind such a system is the enabling of the
authorized hospital staff to store and access data for their patients. This patient
several layers of security (World Health Organization [WHO], 2012). There are
several users of this system including doctors and nurses, hospital IT support
system is what enables this system to yield satisfactory results. Patients together
with doctors provide the data for the system, i.e. personal information and
medical record. This information is used again by doctors in all other meetings
with their patients and also by managers to generate data about costs and other
maintenance related details (WHO, 2012). Other features of this system include
technology and applied at the point of care. The system is designed, based on
the requirement and need for support and processing of information. The CIS
Information network (CHIN) may be conceived as a network that links health care
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system” is a computerized system designed and programmed to deal with day to day
operations taking place. The program can look after inpatients, outpatients, records,
database treatments, status illness, billings in the pharmacy and labs. It also maintains
hospital information such as ward id, doctors in charge and department administering.
The purpose of the project is to computerize the Front Office Management of Hospital to
develop software which is user friendly, simple, fast, and cost – effective. It deals with
the collection of patient’s information, diagnosis details, etc. Traditionally, it was done
manually. The project outlines all the process followed to come up with the software that
According to Ricoh (2015), “Ricoh HIMS” manage and automates your medical
records and documents. It will be easy to keep track of appointments and availability of
doctors, hospital rooms, ambulance, OPD etc. over a click. It provides you with robust
and secure data storage along with the facility of data backup and recovery. Easy and
quick document retrieval Patients charts and other medical reports are at your fingertips.
Remote access to all the records related to patients, doctors, medicine, ambulance etc.
Smart and easy clinical work flow. Security compliance to assure privacy.
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service expectations, and an ever diminishing income stream (in relative terms) with
which to provide services. Even in private hospital care, many of these pressures still
apply, as well as a pressure to maintain profit margins. The agenda context here is a
complex one, particularly when one considers the role of hospitals in this context.
perspective. This is despite the fact that the core mission of the hospital is to provide
timely, safe care within available human and financial resources, to patients who present
for care. This care can be across multiple care settings inside the hospital including the
inpatient space, the operating theatres, the intensive care unit, and the emergency
department; and in outreach settings. Hospitals however, have been described as a series
of cottage industries each loosely coupled with a common objective of supplying care to
patients. All of these factors combine to mean that managing a hospital with the above-
and efficient mechanism for patient management and means for availing various
healthcare and health related services. The entire system is designed to streamline the
patient management system by primarily targeting small and medium sized hospitals,
maintaining schedules, queues and appointments. Direct call ambulance service, locating
nearest ER facilities, blood bank and pharmacy with respect to user location have also
procedures are of an erratic where due to delays and other factors of inefficiency
management services can neither be properly delivered nor availed. Using this system the
patients can locate services which are best suited for their need, based on different criteria
including specialty, location, queue and other aspects which are deemed to be of
convenience. The service providers; such as doctors or their assistants, diagnostic center
staff, etc. can manage appointment schedule using the token system; patients can be made
aware in real time of their current position in queue and be informed of delays or
situations of cancellation.
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REFERENCES
Khaled Mohammad Ali, et al. (2015). Factors Influencing The Success Of Hospital
Management Information Systems In A Mental Hospital In Indonesia,
international journal of information system and engineering, 1(1), 2265-2289.
Paras Kumar Bishwakarma, et al. (2015). Information retrieval from hospital information
system: increasing affectivity using swarm intelligence. Journal of Applied Logic,
13(2), 126-137.
Munirat, Y., Sanni, I., Kazeem, A. (2014). The Impact of Management Information
System (MIS) on the Performance of Business Organization in
Nigeria.International Journal of Humanities Social Sciences and Education
(IJHSSE)1, 76-86.
Farzandipour, M., F. Sadoughi, et al. (2011). Hospital information systems user needs
analysis: A vendor survey. Journal of Health Informatics in Developing
Countries, 5(1), 112-154.
Ismail, A., A. T. Jamil, et al. (2010). The implementation of Hospital Information System
(HIS) in tertiary hospitals in malaysia: a qualitative study. Malaysian Journal of
Public Health Medicine 10(2), 16-24.