Dededo, GU 96929 (671) 977-0606 shawnella.bautista@gmail.com Dependable and mature high school graduate, hoping to seek part-time under sales/retail or under the tourism industry to further studies under interested career.
EXPERIENCE SKILLS - Observant & Empathetic Nikko Hotel Guam, Tumon — Housekeeping Intern - Organized & Punctual FEB. 2019 – MAR. 2019 - Excels in Worked as office clerk and linen attendant. Answered phone calls, mathematics organized documents daily, and set up amenities for the following day. - Technologically Operated hotel computers and systems and assisted in cleaning rooms Literate during weekends. - Knows how to operate Microsoft Word, Excel,
Pacific Islands Club, Tumon — Front desk Intern and Publisher
- Independent FEB 2018 - APR 2018 - Adaptable Assisted front desk with guest complaints, answering phone calls, and preparing hotel packages for incoming guests. Operated computer software and provided guidance around the hotel to guests when needed.
AWARDS Onward Beach Resort, Tamuning — High School Intern MAR 2017 GCC Certificate of Mastery- Lodging Management Program 2-day field trip to study hotel operations in certain areas. Positioned at front desk, pool recreation, F & B (Le Premier), and housekeeping. National Career Readiness Answered phone calls, greeted guests, and assisted in satisfying guest Certificate – Platinum Level needs. Certificate of Completion – Completion of 4 years in TriO Upward Bound EDUCATION Certificate of Proficiency in 3 Areas – Proficient in Reading, John F. Kennedy High School Language Arts, and Mathematics Top 50 percent of class GPA: 3.9 in ACT testing
National Technical Honor Society: 2017-2019
- Club President: 2018-2019 - Club Treasurer: 2017-2018 INTERESTS Arts/Creative Arts Tourism and Travel Management World History/Mythology
