100

Ideal for Mid-sized Businesses and

Branch Office Locations
PBXact 100 is a premise-based appliance built for mid-sized enterprises and branch
office locations looking to seamlessly integrate IP phones, VoIP trunks, PSTN
connectivity while improving employee collaboration and productivity with a large
suite of advanced features. PBXact 100 supports up to 100 licensed extensions and
60 simultaneous calls. ∠ Ideal for Contact Center or
Enterprise Office Deployments

Included PBXact Features ∠ Supports 100 Extensions / Users

Enhanced Modules & 60 Simultaneous Calls
All PBXact appliances includes the follow enhanced modules:
∠ Open SIP Trunk & PSTN
∠ Call Recording Reports ∠ Page Pro
Integration
∠ Class of Service ∠ SysAdmin Pro
∠ Conference Pro ∠ Voicemail Notify ∠ Built-in Auto-provisioning with
∠ Extension Routing ∠ Voicemail Reports Sangoma IP Phones Including
∠ Fax Pro ∠ XMPP Pro 3rd Party Options
∠ Park Pro
∠ Mobility & CRM Integration
Quick-Start Installation Wizard
∠ Console Web GUI SSH
The quick-start Installation Wizard for PBXact makes it incredibly easy to get your
PBX set up with basic configuration in just a few minutes!
∠ 2 PCI Express Slots for PSTN
Cards
User Control Panel for Personal Administration
UCP provides each user with a web based login to allow easy control of their person- ∠ Management Ports: 1x Serial
al experience from any device. Users can view their call history, view contacts, set Console & 2x USB
their presence and personalize their phone soft-keys like call forwarding, follow me,
call waiting and do not disturb.
∠ Network Ports: 3x GB Ethernet, &
1x VGA
Zulu UC Desktop Integration
Zulu UC Desktop Integration is included with all PBXact Systems, providing users ∠ Professional Installation &
with: a feature-rich softphone for true office mobility including SMS and FAX capabili- Maintenance Services Available
ties, click-to-call from web browsers and screen pops for helpdesk integration.
∠ Offers 1 Year Warranty with
Integration with Sangoma IP Phones Options to Extend

Zero Touch Provisioning

Designed specifically for PBXact, Sangoma's line of IP Phones auto-provision
themselves out-of-box using our Redirection Service and EndPoint Manager Module.

Full Suite of Phone Applications

A suite of applications to control functions and settings directly from the screen of IP
phones. No need to remember feature codes! PhoneApps are built-in to Sangoma IP
Phones and also offered to 3rd party vendors.

DATASHEET
General Features: ∠ WebRTC phone with chat ∠ Queue – call center statistics, barging,
∠ Unlimited auto-attendant / IVR ∠ IP Phone programmable button call-override, advanced call-center
∠ Flexible time-based call routing customization (EPM for UCP) reporting
∠ Class of Service ∠ Fax dashboard ∠ EndPoint Manager for non-Sangoma
∠ User management and group creation Phones
∠ Call forwarding, call-waiting, DND and ∠ Queue call-back for inbound callers
∠ Fax Pro – unlimited inbound / outbound follow-me control
fax-to-email ∠ Web Call-back
∠ Hunt / Ring groups with pre-call ∠ Presence ∠ Outbound campaign (Call-center feature)
announcement ∠ Zulu UC Desktop Integration ∠ Appointment Reminder
∠ Music-on-hold ∠ Desktop softphone (Windows and Mac): ∠ Outbound Call Limiting
∠ Voicemail-to-email call, team chat, fax, SMS, presence ∠ Hotel Property Management
∠ Voicemail blasting ∠ Click-to-Call from browser, email
∠ Directory client and CRM Protocol & PSTN Support:
∠ Customizable announcements ∠ Screen-Pop for helpdesk and CRM ∠ SIP V1/V2, IAX2
∠ Built-in multi-language IVR, voicemail and ∠ ISDN PRI (T1/E1), Analog, BRI with
∠ Mobile Client
announcements telephony cards (Sold as option)
∠ Mult-language admin GUI and end user ∠ iOS/Android Support
device support (UCP and IP phones) ∠ Presence Control Codec Support:
∠ Calling queues (ACD / IVR) ∠ CRM Integration
∠ Software
∠ Built-in calendar used for call-based ∠ SugarCRM, SuiteCRM, SalesForce,
routing (Holiday and office hours routing) ∠ ulaw, alaw, gsm, g.722, g.726, slin,
Zoho, ConnectWise
∠ Enhanced timezone support ilbc and *g.729
∠ Click-to-call, call history, call recording,
∠ Call Recording Reports screen-pop May impact overall call capacity
∠ Call logging interface *PBXact 14 and above
∠ Secure communications (SRTP/ TLS) Telephone Features: ∠ Hardware

Call Features: ∠ Built-in Auto-Provisioning with redirect ∠ Option to add D100 or D500 Sangoma
service (Included with Sangoma IP Transcoding Card supporting: ulaw,
∠ Unlimited conference bridge and control Phones) alaw, slin, g.729, g.723, g.722, g.726,
∠ Follow me / Find me calling ∠ EndPoint Manager – centralized tool for gsm and ilbc
∠ HotDesking IP phone provisioning for customization
∠ Intercom Hardware:
and configuration (Included with
∠ Enhanced Paging (Page Pro): Valet style,
Sangoma IP Phones) ∠ 3x GB Ethernet ports
scheduled with custom recording
∠ Call Parking / Call Pickup ∠ 1x VGA
Call-Center Features (Built-in): ∠ 2x USB ports
∠ Caller-ID
∠ Do-not-disturb ∠ Call Queuing (ACD) ∠ 1x serial console (RJ45)
∠ Call Forward ∠ Advanced Ring Strategies ∠ 2 PCI express slots
∠ Call Waiting ∠ Caller Announcement ∠ Rack-mount rails included
∠ Call History and CDR ∠ Agent wrap-up time ∠ Unit dimensions
∠ Speed Dial ∠ Max- Queue callers ∠ 430 x 320 x 45mm (WxDxH))
∠ Caller Blacklist ∠ CRM Integration ∠ Unit weight
∠ Multi-parking lot (Park Pro) ∠ Call Recording ∠ 3.95kgs (8.7lbs)

Licensed Add-ons (Additional Fee): ∠ Internal 100~240V power supply

Unified Communications:
∠ End User Control Panel (Dashboard): ∠ XactView Wallboard – user status view
∠ Conference rooms and call control
∠ Professional greetings
∠ Voicemail control

About Sangoma
Sangoma Technologies is a trusted unified communications leader, providing globally scalable telephony solution, such as on-premise
and cloud-based (or hosted) IP-PBX phone systems, SIP Trunking service, Cloud-based PBX service, voice-over-IP (VoIP) Gateways,
session border controllers (SBC) and telephony cards. Sangoma’s business telephony products are integrated into much of the
world’s OEMs, Enterprises, Carriers and service provider networks providing seamless connectivity between traditional
infrastructure and new technologies.

Become a Sangoma Partner

Provide your customers with outstanding VoIP and Unified Communications quality products that deliver industry-leading value. As
an Empowered by Sangoma Partner, you’ll get the help you need to grow your business and the incentives you want to make it easy
to win sales. Discover more at: Sangoma.com/partner-program

100 Renfrew Drive, Suite 100, Markham ON L3R 9R6 Canada

+1 905 474 1990 or 1 800 388 2475 (toll free in N. America) sales@sangoma.com
Sangoma.com © 2017-2019 Sangoma Technologies Proprietary - Every effort has been made to ensure accuracy of this document.
PBXact100.En.20190521.R2
Due to ongoing improvements and revisions, Sangoma reserves the right to make changes without notice.